Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SO

Shannon Owens

Retail, 11-50 employees

Less than 6 months

5.0
July 2020

Task updates

Pros

One thing that really works well is how team members can create and assign tasks, then automatically get notified when I update or complete them. The @mention feature is also really useful for getting someone's attention quickly and the subtask option helps break work down nicely. It's also very simple to pick up and start using.

Cons

I don't have any real complaints about it. If anything, it would be nice to have a built-in messaging feature and color-coding tasks by assignment type could make things even more helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kyle Martin

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2020

Versatile project planning

Pros

As a project management tool this one worked really well for me. I especially liked being able to build project templates, assign tasks to teammates and organize work using different list options.

Cons

There are a lot of features packed into it and that made it feel a bit distracting for me at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Mechanical or Industrial Engineering, 1-10 employees

Free Trial

4.0
July 2020

Realtime project tracking shines

Pros

The standout feature for me is the real time project status tracking. It gives you a visual view of progress that integrates well with the rest of the tools which makes managing both projects and the team much more practical.

Cons

There isn't much to complain about aside from the pricing. The free plan doesn't really cover what I need and the premium tier feels too expensive. Since the cost is charged per user, it can get very costly for a whole team.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

JC

Jeanette Chen

Research, 11-50 employees

Less than a year

4.0
July 2020

Easy task tracking for shifts

Pros

Our team relies on it to manage everyone's daily task lists especially since we work with machinery that has to be cleaned on specific days and the samples we collect change as well. It's very user friendly and easy to use and the dates attached to each task make it much easier to tell shifts apart.

Cons

This is probably more user error than a problem with the software itself but a lot of people forget to use it or let tasks pile up even after they've already completed them which makes accountability harder. It would also be useful to add links or more detailed notes to to-dos when certain steps need a lot more explanation.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

VS

Valerie Spratt

Pharmaceuticals, 11-50 employees

Less than a year

4.0
July 2020

Helpful tracking

Pros

Asana has been really useful for keeping track of work and budgeting time effectively.

Cons

Getting used to it wasn't immediate for me and it took using it every day before I really got comfortable with how it works.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

OA

Oluwafemi Agunbiade

Logistics and Supply Chain, 51-100 employees

Free Trial

5.0
July 2020

Versatile integrations

Pros

Being able to connect it with other tools like Slack while also using it perfectly well as a standalone platform makes Asana really impressive.

Cons

I have no complaints. The interface looks excellent and all the features work wonderfully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MV

Marcelo V

Agile Coach, 101-500 employees

5.0
July 2020

Love it

Pros

Asana is a great software with great customer support. Highly recommended.

Cons

A Query engine would be superb.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

SM

Shawn McFadden

Marketing and Advertising, 1-10 employees

Less than a year

4.0
July 2020

Playful task tracking wins

Pros

Using it is a lot like working through an interactive checklist which makes the interface very user friendly and simple to navigate. We're able to separate each client into different jobs, then organize everything further with tasks and sub tasks. It's also very convenient to assign tasks to multiple team members and attach timelines to keep work on schedule. One detail I really enjoy is the little animation that appears when a task is completed, like a phoenix or a yeti flying across the screen. It adds a fun touch and actually makes production meetings feel more enjoyable.

Cons

There have been a few occasional bugs along the way. Early on, we ran into a problem where sub tasks would get misplaced after marking the parent task as complete although that issue has been fixed since then. Even with that, it has still been much better overall than other tools our team has used.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BH

Breanna Heinrich

Higher Education, 101-500 employees

Less than a year

5.0
July 2020

Project tracking lifesaver

Pros

Keeping major projects organized has been so much more manageable with this product. It has been a real lifesaver and a huge time-saver for our team of students, staff and faculty, helping everyone stay coordinated and making sure nothing slips through the cracks. I feel much more at ease knowing it is keeping track of all our tasks and the different projects we are juggling.

Cons

One issue is that subtasks under a main task can be pretty easy to lose sight of or have hidden. I also wish there were a way to duplicate an entire list into a new one, rather than having to export it and then import it again.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

IC

Ignacio Cuello

Computer Software, 101-500 employees

Less than a year

5.0
July 2020

Stays visible from anywhere

Pros

Handling account management, prospecting and supporting my team at the same time means I need a reliable way to keep tasks and projects prioritized while making sure everything stays visible and nothing gets missed. This helps me do exactly that and I can keep up with it all from anywhere.

Cons

At times my team has trouble seeing exactly what needs to be done but I believe that comes down more to how I have configured things than to the software itself. It feels more like user error on my end.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

BW

Brian Weilminster

Construction, 1-10 employees

More than a year

4.0
July 2020

Helpful for bills

Pros

My wife and I rely on this to stay on top of bill due dates and upcoming appointments. Adding information is easy and it helps us organize everything clearly by labeling each event so it's easy to keep track of.

Cons

I do wish the integration with my phone's calendar especially Google Calendar, worked better. It would be much more useful if the events I add here showed up there automatically because right now it takes a few extra steps and doesn't feel very user friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

5

BM

Ben Malt

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2020

Clear client planning

Pros

Being able to map out project scopes for clients is my favorite part. It gives everyone a clear picture of the work ahead and I can communicate about specific details whenever needed.

Cons

The feature I like the least is the internal My Tasks section. Most of the organizing still has to be done manually on my end and it lacks the kind of categorization that would really improve my workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Music, 11-50 employees

More than a year

5.0
July 2020

Team progress stays on track

Pros

Asana helps us split larger projects into manageable tasks and milestones. We're able to assign work clearly and stay on top of our progress as a team without things falling through the cracks.

Cons

Getting started can feel a bit challenging. It has a fairly steep learning curve and the interface isn't always the most user friendly so it can seem a little overwhelming for new users at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AM

Abhishek Mohanty

Computer Software, 500+ employees

More than a year

4.0
July 2020

Clean design

Pros

The UI/UX is modern, the functionality is great and getting around the platform is pretty easy. Plus it makes managing projects a lot simpler and even enjoyable to use.

Cons

It would be better if tasks could be downloaded, customer support responded more quickly and the cross-functional collaboration features were improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

RH

Rachel Harris

Medical Devices, 11-50 employees

Less than 6 months

5.0
July 2020

Task visibility that keeps everyone aligned

Pros

One of the best parts is being able to assign tasks to myself or teammates, receive tasks from others and mark them complete so the whole company can instantly see the progress.

Cons

Navigation can be a little confusing At times and that becomes even more noticeable when someone is involved in several teams, projects or tasks at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Biotechnology, 1-10 employees

More than a year

5.0
July 2020

Flexible project views

Pros

It was quick to set up and the interface seems clean and easy to use. Creating tasks is simple and it's easy to break them into subtasks or group them into projects. Adding new team members, including people outside the organization, is also hassle-free. I can drag and drop all kinds of documents directly into tasks which keeps everything in one place. It's helpful to view work in different formats too, whether that's kanban boards, timelines or checklists. The platform gives a strong big picture view of project progress and I also like that you can build multiple smaller projects under one larger initiative. On top of that it integrates with a wide range of tools like time trackers, email and Gantt chart software and they keep rolling out new features.

Cons

One downside is the limited technical documentation for the API which can make development work harder than it should be. The different integration tiers can also be a bit confusing and the Microsoft Teams plug-in tends to run slowly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

PH

Phyllis Helton

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2020

My go-to for everything

Pros

At this point Asana seems like my go-to tool for almost anything I need to organize. It's incredibly flexible and I use it for far more than just project management. It works just as well for tracking interview questions for candidates and mapping out onboarding steps for new employees. On top of that I also rely on it in my personal life to manage my blog and all the different steps that go into each post. it's hard to picture getting my work done without it.

Cons

The pricing is the part that holds me back. I use the paid version at work but at home I stick with the free plan because I cannot justify paying for a hobby. There are multiple pricing tiers and the first paid option doesn't really offer enough extra value compared with the free version. The plans that actually have the features I'd want for personal use are just too expensive for that purpose.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

LDSD

Lorena da Silva Duarte

Financial Services, 500+ employees

Less than 6 months

5.0
July 2020

Detailed tracking

Pros

It lets you track tasks in detail and works well with a wide range of integrated tools.

Cons

The usability feels a bit challenging at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DM

Daniel Morse

Retail, 500+ employees

Less than a year

5.0
July 2020

Clear team visibility

Pros

Everyone can quickly see who owns each task, where things currently stand and how the work integrates back to overall goals.

Cons

There really aren't many downsides to mention since it's a very good tool overall. It's user friendly although there's still a slight learning curve at the beginning.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

DG

David Gordon

Telecommunications, 51-100 employees

Less than a year

5.0
July 2020

Flexible templates for teams

Pros

Using it has been really easy and the multitasking features work very well. Our team was able to have several users access and use multiple templates at the same time without issues.

Cons

The part we weren't happy with was the Salesforce integration. You can launch processes and projects from Salesforce but getting that setup in place is complicated and pretty confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8