Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AJ

Alex Jackson

Non-Profit Organization Management, 51-100 employees

Less than 6 months

4.0
June 2020

Transparent teamwork

Pros

One of the biggest advantages is that everyone can clearly see what work is happening. It gives my team an open, transparent space where we all know who is responsible for what and that makes it much easier to stay on top of daily and weekly tasks.

Cons

One limitation is that a task cannot be assigned to multiple people at once. That would really help in our case since we often need teams across Australia to work on the same task together.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

5

Functionality

5

JY

Jonathan Yankovich

Venture Capital & Private Equity, 1-10 employees

More than a year

4.0
June 2020

Flexible setup for many workflows

Pros

It is easy to use and it works well across a wide range of use cases.

Cons

After a team begins relying on it heavily, the setup can turn pretty complex and confusing. You also need to stay in it qoveldg'aily, otherwise it's easy to lose track of how your projects are connected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

9

SK

Samantha Kirkwood

Accounting, 11-50 employees

Less than a year

4.0
June 2020

Helpful and colorful

Pros

The colorful, playful design makes it enjoyable to use and it feels well-suited for what I need right now.

Cons

Hmm... I'll have to get back to you on that one.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

More than a year

4.0
June 2020

Feature-packed task management

Pros

This tool comes with plenty of features for setting up tasks and assigning them the right way. It's simple enough for just about anyone to pick up and understand. The Chrome extension is also really handy since it lets you add tasks from anywhere. On top of that having a freemium option makes it even more appealing.

Cons

There really aren't many downsides for me at this point. The only thing is that a lot of the features sit behind the paid plans so I haven't been able to use those. Also, the extension still has room to grow and could definitely be made more powerful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Computer Software, 51-100 employees

Less than a year

4.0
June 2020

Fantastic app across platforms

Pros

It has improved a lot compared to when I first checked it out years ago. It's user friendly , simple to navigate and the mobile app is excellent too. Being able to manage tasks well across different platforms is a big plus.

Cons

A few parts still don't feel completely user friendly to me especially how subtasks are assigned. That said I am not sure it's necessarily something wrong with the software itself and it may just come down to how I have set it up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

SE

Sam Engel

Retail, 51-100 employees

Less than a year

5.0
June 2020

Fantastic setup

Pros

I find it very easy to use. The setup and implementation went smoothly, training was simple and picking up new features has felt very natural. It has also helped us keep improving how we work with portfolios, tags, projects and the rest of our workflow.

Cons

There really haven't been many downsides. We've run into a few small issues and had some feature requests but most of those were already on the roadmap and quite a few have since been released. For anything else, the support team has been excellent at troubleshooting and helping us find a workable alternative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

OS

Odette Schuler

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2020

Really clean design

Pros

Getting it up and running in the office was incredibly simple. The interface is clean, user friendly and familiar so it felt natural to use right from day one. I really enjoy being able to create either tracking boards or lists depending on what I need and switching between those two views is a big advantage. The animations are also a nice touch. The Chrome and Gmail plugins are especially useful and I rely on them several times throughout the day. I ended up liking it so much that I brought it into my home life too and now we use it to keep the whole family organized and on track.

Cons

I'd still love more ways to personalize the look of the app, like custom desktop backgrounds or stickers. It would also be even better if it integrated with electronic planners so it could fully take over their to-do list function.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

UO

Ufuoma Ogaga

Accounting, 1-10 employees

More than a year

5.0
June 2020

Flexible workflow that keeps me on track

Pros

Right away Asana felt simple to work with and I really appreciate how much I can adjust and customize it to match my business workflow. It's also useful beyond work since I can organize parts of my personal life in it too. Overall it does a really good job of keeping me focused on what needs to get done each day.

Cons

The biggest downside is the pricing which doesn't feel very budget-friendly for solo businesses or companies with fewer than three teams especially when compared with other apps. Another gap is that there still isn't a truly effective way to create a full backup of all data, including conversations, comments and similar information.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
June 2020

simplifies task setup

Pros

It is highly flexible, it doesn't take long to learn and creating tasks is fast and easy.

Cons

A few features are locked behind a paid plan and require membership.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP

Jennifer Porto

Education Management, 11-50 employees

More than a year

5.0
June 2020

Flexible task workflows

Pros

Navigating it is very easy and I like that there are several ways to do the same thing whether it's completing a task, looking one up or assigning it depending on where you are in the platform.

Cons

One thing I'd really love to see is better support for event management, like having both a due date and a run date for events or a task due date plus a time range for event-based work. That kind of feature would make it the ultimate program management tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

8

AB

Alexandra Brandt

Computer Software, 500+ employees

More than a year

5.0
June 2020

Collaboration that keeps us organized

Pros

Working across different teams and locations feels much more manageable with Asana. It adds structure and clarity to work that would otherwise be pretty chaotic and I honestly cannot imagine how we'd handle things as a company without it. I am really glad it's being adopted across the whole organization.

Cons

There's still some room for improvement in the newer portfolio feature but aside from that I am very happy with the product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Market Research, 11-50 employees

Less than a year

5.0
June 2020

Great clean interface

Pros

The interface feels clear and inviting which actually makes me want to keep using it unlike a lot of other tools out there. It's simple to work with and the community around it is another big plus.

Cons

One downside is that it still isn't the primary tool used across the industry so at the moment it's not really seen as a must-have skill in the job market.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JF

Josh Finch

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

4.0
June 2020

Strong teamwork features

Pros

Asana works really well for team collaboration and includes a lot of features that support all kinds of tasks.

Cons

The thing it's missing is a built-in way to manage customers directly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

JF

Jonathan Fain

Internet, 500+ employees

Less than a year

4.0
June 2020

Constantly improving for teams

Pros

It has come a long way. I first tested it about four years ago and at that point it didn't really fit the project I was on because we didn't need much stakeholder or team coordination and the platform didn't seem fully there yet. That changed about six months ago when I needed a way to track incidents for my team. I was able to teach myself how to use it and gradually build out a project that handles exactly what we need. It also feels like the product keeps evolving and adding useful features for different departments and roles across a company.

Cons

Getting other coworkers to structure their day to day work around it has been pretty difficult. There are also too many email notifications which ends up making people switch notifications off altogether. On top of that the My Tasks area which is supposed to show everything due today, doesn't feel very user friendly. It's not especially obvious where to find it or how to set it up so people get the right alerts for what actually needs to be done.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

ZA

Zaighum Abbas

Automotive, 1-10 employees

Less than 6 months

4.0
June 2020

Teamwork anywhere, anytime

Pros

As a cloud based business management platform, it works really well for professional use. The part I appreciate most is how it lets teams collaborate from anywhere at any time.

Cons

The functionality is something I genuinely enjoy but the pricing feels too high for small businesses. It would be better if they offered different packages tailored to different business sizes and setups.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

8

Functionality

7

LS

Linda Strutz

Management Consulting, 1-10 employees

Less than a year

5.0
June 2020

Workflow boost across teams

Pros

Right from the start Asana felt like a total game changer for us. It has genuinely improved the way we work because we can automate our processes with it which saves a lot of time and keeps everything moving. It also makes remote work incredibly practical since everyone in the company can collaborate from wherever they are just by using this platform. On top of that it's an excellent tool for organizing projects and staying connected with people across the whole company. It handles recurring workflows just as well as agile projects which makes it very flexible. I absolutely love using it and would gladly recommend it to anyone who wants better work processes and, of course, more time for other things.

Cons

Most of my complaints come down to smaller details. There are a few things that could definitely be improved, like having form drafts that you can duplicate quickly instead of rebuilding them each time and removing the maximum limit on custom field numbers. It would also be helpful to have more options to automate and personalize custom rules. Still, these are really just minor fixes rather than major problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Chris Keswani

Telecommunications, 51-100 employees

More than a year

5.0
June 2020

Powerful project visibility

Pros

The dashboard has been the most useful part for me because it gives an instant snapshot of every project currently moving across the organization even the ones outside my own team.

Cons

One thing I'd like to see improved is the ability to keep several windows open at the same time while creating tasks. Some of the notifications could also be clearer with a cleaner interface.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

CC

Candice Coppola

E-Learning, 1-10 employees

More than a year

5.0
June 2020

Project control that delivers

Pros

Running multiple projects at the same time as an entrepreneur can get overwhelming and this helps me stay on top of everything and accomplish more. Getting a project across the finish line is much harder without a clear plan and a way to monitor progress and this gives me both. I can set deadlines, assign tasks to the right people, build templates for recurring projects and stay in touch with my team all in one place.

Cons

I honestly cannot point to anything that feels missing. If anything, new features and layout updates come out regularly which keeps the platform feeling current.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Banking, 500+ employees

Less than a year

4.0
June 2020

Helpful task deadlines

Pros

Asana works well for keeping projects organized and on track. The task deadline feature is especially useful since it lets team members clearly see what needs to be done and by when.

Cons

It is a decent project management platform but it is not the strongest option I have used for team collaboration especially when it comes to visualization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

FW

Florian Wehner

Utilities, 51-100 employees

More than a year

4.0
June 2020

Flexible task views for teams

Pros

Keeping a lot of people aligned is where Asana really works well especially for agile task management. The ability to attach one task to multiple projects makes it especially useful for building custom views and organizing work in a powerful way.

Cons

It releases new features frequently and at times those updates disrupt long-established workflows and the workarounds teams have been relying on. It also falls short for more complex project management needs when multi-level dependencies are required especially compared with other tools that offer stronger Gantt chart capabilities.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6