Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

3.0
February 2020

buried task details

Pros

Using it is pretty user friendly because the drag-and-drop setup makes it simple to work with. Shifting items from one status to another is also very easy.

Cons

The downside is that task information is tucked too far inside each item and once the discussions on a task get lengthy, they become hard to keep track of.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

6

BF

Beth Fugitt

Marketing and Advertising, 11-50 employees

Less than a year

5.0
February 2020

Visual project tracking win

Pros

Setting up projects with distinct stages works really well and assigning tasks to specific team members is easy. Being able to see the visual progress of a project also makes it much easier to keep track of where everything stands.

Cons

The free version is useful but if you want access to the more advanced features, you'll need to move up to a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

JH

Jake Hundley

Marketing and Advertising, 1-10 employees

Less than a year

4.0
February 2020

Clear project tracking

Pros

The interface made everything very easy to follow so it was simple to see which projects needed attention and when they had to be completed. Setting up projects, tasks and even subtasks was quick and being able to add notes to each project was really helpful too.

Cons

I ran into two limitations. Template projects aren't available on the free plan and duplicated projects or templates cannot automatically assign project deadlines. Since our projects usually run on a 30-45 day timeline, it would be really helpful to build a project from a set template and have each task due date automatically fill in a certain number of days or weeks ahead. Updating every due date manually across tasks and subtasks can become a real hassle especially on larger projects like website builds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

6

DS

dave smith

Furniture, 1-10 employees

Less than a year

4.0
February 2020

Powerful daily task hub

Pros

Using Asana every day really pays off because it works very well once it becomes part of your routine. It offers a lot of useful functionality and handles day to day task management effectively.

Cons

The cost can climb quite a bit as you add more users and getting comfortable with it in the beginning can be a little challenging.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

A

Anonymous

Design, 11-50 employees

Less than a year

5.0
February 2020

task tracking that delivers

Pros

With a lot of work tasks to manage, this software really helps me stay organized. I can sort my tasks clearly which makes it much simpler to figure out what needs my attention first. Assigning tasks to my team members is also very convenient and fits well into my workflow.

Cons

Nothing comes to mind right now. I have used different kinds of software before and this one has easily become my favorite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Insurance, 11-50 employees

Less than a year

3.0
February 2020

Bulk uploads are useful

Pros

Being able to bulk upload checklists is a big plus. I also appreciate how you can separate your team with private projects and multiple team settings. When the platform isn't glitching, the interface is actually quite nice to work with.

Cons

Quite a few features feel missing or broken. There's no timeline view for My Tasks which is really frustrating. Sections also cannot be archived or marked complete anymore and have to be deleted instead and that change made the system noticeably harder to use. On top of that they don't seem to pay attention to user feedback and the pricing feels borderline extortionate. Having to buy seats in bundles of five makes very little sense for a startup team.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KD

Kim Damons

Information Technology and Services, 51-100 employees

More than a year

4.0
February 2020

Stays on top of tasks

Pros

It's been a really reliable way to keep up with day to day tasks. It helps you prioritize your work consistently and keeps everything organized in a professional way.

Cons

It feels geared mostly toward office environments. There also isn't much room to tailor it to a specific team so the features are pretty standard across the board.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

MT

Mitesh Tandel

Non-Profit Organization Management, 101-500 employees

Less than 6 months

5.0
February 2020

Task stages are helpful

Pros

Managing tasks in stages is very easy. I can assign a date and time to each task and the notifications help me stay on top of everything when deadlines are coming up. Adding subtasks is simple too which makes it easier to break bigger work into smaller steps.

Cons

It would still be better if there were a way to link related tasks together. I'd also like to see more task reporting options, such as monthly reports or a view for all delayed tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MJ

Mackenzie Jacobson

Sports, 101-500 employees

Less than a year

4.0
February 2020

Feature packed team coordination

Pros

Compared with a Trello-style board, this gives you that same visual task management approach while adding more depth and functionality which makes it a stronger investment for both teams and individual contributors. It lets you organize work across customizable groups while also tracking and prioritizing tasks for specific people and teams. On top of that the interface makes it simple to hold onto project-related conversations in one place and the real time alerts for new comments help everyone stay updated. It has made collaboration with my team and other business units much more manageable.

Cons

There are still a few limitations that can turn discussions inside a project card into long, cluttered threads. Since text cannot be hyperlinked, you have to paste the entire URL and that starts to look messy fast when you're adding 5 to 10 links to outside pages, docs or other resources. We also cannot use richer formatting options like tables so instead of building that content directly in the thread, we have to create it in a Google Doc and drop the link in. They're minor annoyances but still inconvenient.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

SB

Sarah Bennett

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
February 2020

Very organized teams

Pros

Keeping everything organized is where this really shines. You can set up a Team for yourself and your coworkers, then create as many projects under it as you need. Every project can have its own task list and each task can include subtasks so there's a ton of flexibility in how you structure your work. It also integrates with your Gmail calendar, sends daily reminder emails with what's coming due and lets you assign tasks, attach URLs, add image links and more.

Cons

A few of the more advanced tools are locked behind the Premium plan but even the free version works extremely well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP

Andreia Pereira

Translation and Localization, 1-10 employees

More than a year

5.0
February 2020

powerful for project coordination

Pros

Having Asana on both desktop and mobile has been a big help and the platform offers all the functionality I need without being hard to navigate. It has made project management much more manageable for both me and some of my clients because we can quickly share messages and files, set deadlines, assign tasks to specific users, create related subtasks within projects and keep everything moving efficiently.

Cons

Every now and then, a bug comes up where I do not get all the notifications for new tasks or messages. Customer support usually resolves it but the issue can sometimes return later.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

GR

Greg Rosenhan

Design, 1-10 employees

Less than a year

4.0
February 2020

Clean task views

Pros

The interface is really well designed and easy to work with. It offers multiple task views and I can keep track of all the assignments given to me without much effort.

Cons

One limitation is that I cannot choose a project view based on my own preference. The view stays the same for the entire team so if I prefer list view and someone else wants board view, there's no way for both of us to use what we like.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

9

A

Anonymous

Hospitality, 500+ employees

Less than 6 months

5.0
February 2020

Team files anywhere

Pros

Being able to share team information and access files from one place was really useful. The mobile app was a big plus too since I could get to my information from practically anywhere.

Cons

We worked with the Basic plan and it covered everything our team needed to get done. The paid tiers do include additional features and those are clearly laid out on the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

7

DC

David Cassidy

Wholesale, 11-50 employees

More than a year

5.0
February 2020

Powerful project tracking toolkit

Pros

Asana gives us a really flexible way to manage projects and it has the features and integrations needed to keep my team's work moving in the right direction. The mobile app is excellent and the Google and Slack integrations are especially useful.

Cons

There are multiple pricing tiers to sort through. The notifications can get annoying and take some effort to configure properly. Calendar integration only works one way and setting reminders for a specific time doesn't work.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

MH

Matthew Hagemann

Information Technology and Services, 1-10 employees

More than a year

5.0
February 2020

Very remote teamwork that clicks

Pros

Working with remote teammates feels really natural in Asana especially when it comes to coordinating tasks and keeping workflows aligned. It does a lot to keep everything organized which is a huge plus.

Cons

Every now and then, I run into some frustrating oversights. One that stands out is the lack of a simple way to move subtasks from one task to another since they have to be transferred individually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EM

Erin McFeeters

Media Production, 11-50 employees

Less than 6 months

5.0
February 2020

Fun task planning touches

Pros

Being able to attach files to notes is really useful and every time I complete a task, the little animation that flies across the screen is such a fun touch.

Cons

It doesn't quite cover everything my full team needs especially for social media scheduling but I still really enjoy using it to plan our weekly newsletter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CH

Christian Harrison

Insurance, 51-100 employees

Less than 6 months

5.0
February 2020

Task sharing that clicks

Pros

Using it is very easy and sharing tasks with coworkers is simple. I also really like being able to update the status as work progresses through each stage.

Cons

One downside is how persistent the notifications are in my work email and because of company policy, there's no option to delete them or unsubscribe which is understandable but still frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

KL

Kirk Logan

Financial Services, 51-100 employees

Less than a year

5.0
February 2020

Project tracking that keeps everyone aligned

Pros

One thing this does really well is keep my boss informed on the status of all my projects. It's been a very useful tool for tracking progress and staying on top of project completion dates.

Cons

At the same time the software really depends on how well the user knows how to work with it. It would be even better if it included a built-in tutorial to help people learn how to use it properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

II

Isaac Iwalaiye

Computer Hardware, 1-10 employees

Less than a year

5.0
February 2020

helpful and simple

Pros

Using this software has been a real pleasure because its simplicity keeps impressing me every time. I'd definitely recommend giving it a try.

Cons

It's highly interactive and comes with fully developed automated features which constantly encourage you to dig in and explore even more.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Logistics and Supply Chain, 51-100 employees

Free Trial

4.0
February 2020

Very clear teamwork

Pros

Getting started with it felt very natural. My team and I could see right away how much it would improve communication and help us keep track of projects in a more organized and effective way.

Cons

The biggest downside was the price. It felt expensive so we only stuck with the free trial for now. Even so, it seems worth paying for and we'll probably end up buying it.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

8