Cynde Quinn
Education Management, 51-100 employees
Less than 6 months
“Handy gmail integration”
Pros
One thing that's really convenient here is being able to handle email through plugins. It's especially useful when connected with Gmail since the mail client on Google's website can take quite a while to load.
Cons
At the same time the service felt a bit bulky and awkward to me especially after spending many years using Samepage. Team collaboration also takes some proper setup because it doesn't really work the way it should straight out of the box.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Sterling Lyon
Computer Software, 500+ employees
Less than a year
“Fantastic project tracking”
Pros
Keeping track of work projects with Asana has been really enjoyable. Recently, I discovered I can export all my tasks and bring them into my Google Calendar and that's been fantastic.
Cons
One thing I am not too happy with is how the exported tasks line up once they appear in my calendar. I still have to go back and rearrange them in Google Calendar to get everything organized properly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Lucas Bortolotto
Fishery, 11-50 employees
Less than a year
“Fantastic project planning hub”
Pros
Compared with Trello and Basecamp, this project management platform works even better for us. We can assign each project to the right participants, set tasks and plans based on the expected outcomes and keep everything organized in one place. Because of that, we no longer need to discuss every small detail in a messenger.
Cons
The free version only allows 15 administrators which is fine for a small company but far too limited for a larger team. On top of that the paid version is quite expensive even for corporations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Lindsie Brown
Hospitality, 51-100 employees
Less than a year
“Task tracking everywhere”
Pros
Having my to-do list available wherever I am is a huge plus such as on my phone, my computer or even someone else's device. I can quickly add tasks as they come up organize lists, set due dates, create custom categories, track progress with notes and sync everything with my calendar. There's a lot it can do. Since I work as an office manager and random requests are constantly coming at me, usually all unrelated, this software has been incredibly valuable for staying organized and keeping track of where I am with follow-ups.
Cons
One thing I'd really like is the option to assign a task to two people. I get why they decided against it and the reasoning makes sense but it's still a feature I'd want. I also think working with occasional outside users could be made a bit more organized.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“Helpful powerful”
Pros
It is incredibly capable while still feeling flexible. It doesn't force you into one complex way of working and at the same time it offers pretty much every feature you could need to manage work effectively.
Cons
Like any platform that becomes central to day to day operations, it took a meaningful amount of time to learn both the software itself and the best way to apply it to our business. That said I wouldn't really count that as a flaw so much as a necessary part of adopting a tool this powerful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Chris Catron
Health, Wellness and Fitness, 500+ employees
Less than a year
“Flexible task tracking upgrade”
Pros
Coming from Basecamp, switching to this felt pretty natural since we were already used to working with task lists. It goes a bit further by letting us add custom fields to each task which makes it much more useful for tracking extra details and other information we need.
Cons
At the same time it doesn't really feel like a full project management platform and most of the experience still comes across as more of a task list than a complete PM solution.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Consumer Goods, 1-10 employees
Less than 6 months
“Daily task tracking win”
Pros
Working in shipping for an activewear business, we rely on it every single day to stay on top of everything that needs to get done. It's very easy and simple to use and being able to check off tasks makes it clear for the whole team to see where things stand throughout the day.
Cons
One thing that could be better is how subtasks are completed. You have to open each task individually to mark off every subtask and I'd love a more convenient way to handle that in the app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Bethany Fields
Insurance, 11-50 employees
Less than a year
“Fantastic multi-project teamwork”
Pros
Having all our projects in one place has been the biggest win with this tool. It lets us bring the right people into each project, assign tasks and subtasks to specific team members and build out timelines with due dates for everything that needs to get done. The feature we get the most value from though, is the plugin that turns emails into tasks which has been incredibly useful for our team. It's awesome
Cons
I honestly don't have much to complain about with this software. If I had to mention one thing, it would be that the pricing is a little high. Still, for what it offers, it feels worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alethea Armstrong
Publishing, 11-50 employees
Less than a year
“Helpful hub for article submissions”
Pros
When we were using it for article submissions, it was really useful having everything gathered in one place that the whole team could access.
Cons
It didn't include all the scheduling features our team needed and I wasn't a fan of the layout compared with the product we ended up switching to.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
5
Functionality
6
Anonymous
Professional Training & Coaching, 1-10 employees
More than a year
“flexible project views”
Pros
It works well for all kinds of projects and feels very user friendly. Whether I need a basic checklist or a kanban-style board, it gives me different ways to manage work depending on what the project calls for.
Cons
It comes with a lot of useful features but getting a project set up for the first time can feel a bit overwhelming. One frustration I've run into is not being able to quickly view all completed tasks in one place alongside the ones that are still pending.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Natasha Arrieche
Government Administration, 500+ employees
Less than a year
“organized teamwork across platforms”
Pros
Asana being cloud based makes it really practical for keeping projects well organized especially with larger teams juggling multiple tasks and deadlines at the same time. It helps a lot with collaboration and communication and the interface looks good across different devices. On top of that it's simple to navigate and comes with integrations that are genuinely useful.
Cons
We haven't run into any technical problems but it does take consistent follow-up to keep several projects manageable at once and prevent things from becoming hard to track.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Betsy Garwood
Marketing and Advertising, 500+ employees
Less than 6 months
“Great task visibility”
Pros
One thing I appreciate most about this software is being able to add tasks directly within a project. It helps everyone clearly see what they're supposed to work on.
Cons
This software really isn't a favorite of mine. Compared to Basecamp which felt much simpler and easier to understand Right away this one was pretty confusing and I still have trouble finding certain project cards.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Surekha Boeve
Sporting Goods, 11-50 employees
Less than a year
“real time task updates shine”
Pros
Email feels slower once you start using this. Updates happen instantly and having a cloud based checklist you can access from any device is a really smart feature. It's also nice that tasks can now include a specific time due instead of only a due date.
Cons
One thing I'd still want is the ability to create my own projects outside the team setup. Because that isn't available, I end up managing my personal projects in a different app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nilesh Sharma
Information Services, 11-50 employees
Less than 6 months
“simple task tracking win”
Pros
Managing team tasks with it has been really convenient for us. The interface is clean and simple so it doesn't take much time to understand how the software works or to collaborate closely with the rest of the team. Assigning tasks to specific teammates is very simple and everyone gets notified right away when something is assigned to them. Also it is helpful that we can leave comments directly on each task and continuously monitor the progress of everything assigned across the team.
Cons
this tool has been excellent for tracking the progress of all our tasks and I really don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shreejit Bandyopadhyay
Higher Education, 500+ employees
Less than 6 months
“collaboration and slack sync shine”
Pros
Working with a lot of people on the same project feels much more organized with Asana. It helped me stay on top of updates and deadlines thanks to the frequent notifications. Sharing very large files and more complex data with teammates is also really convenient and the Slack integration adds a lot of value.
Cons
The team conversations feature could be buggy from time to time. Another limitation is that administrative security controls can't be configured within a subproject.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
6
Julianna Sawma
Online Media, 11-50 employees
Less than 6 months
“organized teamwork with handy templates”
Pros
Across teams and departments, it helps companies stay more organized than ever. Creating tasks, sharing them and tracking their status is very easy. Also it comes with a wide range of templates that help you manage your organization in the way that fits best.
Cons
There is a bit of a learning curve when it comes to using all of the features properly. On top of that each task can only be assigned to one person.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Civic & Social Organization, 11-50 employees
Less than a year
“transparent task tracking, complex projects”
Pros
Keeping tasks assigned and trackable comes with a decent level of transparency which makes it easier to see who is responsible for what and follow progress clearly.
Cons
Subtasks can't be cross tagged. The project structure also seems complex so I'd rather manage fewer projects with more subtasks than create lots of separate projects filled with standard tasks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
4
Raitis Gocentas
Marketing and Advertising, 11-50 employees
Less than a year
“Reliable sync function”
Pros
On both desktop and mobile Asana runs quickly and feels very convenient to use, with syncing that stays fast and dependable. It's also nice being able to set up your own space within the organization so you can filter out distractions and focus only on the tasks that matter. The customization options are a big plus too. Being able to switch between list view and column view depending on the project and the way you prefer to work is a thoughtful feature.
Cons
One thing that still trips me up even after nearly a year of using it is the multiple nesting levels. Having tasks inside tasks inside other tasks can become confusing pretty quickly and makes it easy to lose track of where you are. On top of that when you open a task and move into a subtask, the delete option seems less user friendly since it can wipe out the parent task. Deleting just a subtask only through a keyboard shortcut is not very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Education Management, 11-50 employees
Less than a year
“agile scrum setup done right”
Pros
Getting the agile scrum framework up and running with my team was quick and it gave us a clear way to follow the progress of the project.
Cons
Working with graphs or formulas isn't very easy so that part can be a bit difficult to manage.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Nathan W
Hospital & Health Care, 11-50 employees
Less than a year
“task tracking that really helps”
Pros
Juggling a huge daily workload across a lot of people is exactly where Asana has been a lifesaver. It helps keep tabs on and manage all the projects the company has going on. I use it for plenty of my own personal to-dos as well and being able to assign tasks and projects to my team quickly is a big plus. Another thing I really appreciate is how each task keeps its own conversation thread which makes project progress easier to follow and keeps that specific noise out of unrelated projects and out of everyone's email inbox.
Cons
It can be incredibly useful but it can also go the other way if it's handled poorly. Depending on who is using it and how they use it, it can become a micromanager's favorite tool and make work miserable for employees. Nobody wants a flood of email notifications every time a new task gets assigned especially when there's barely any context behind it. And sometimes it seems excessive like if you just need me to call a client back and I'm sitting two doors away, please just tell me instead of logging it in it. Best to use it carefully and with some common sense.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
5