Total 5660 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NW
Nathan W

Hospital & Health Care, 11-50 employees

Less than a year

4.0

“task tracking that really helps”

Pros

Juggling a huge daily workload across a lot of people is exactly where Asana has been a lifesaver. It helps keep tabs on and manage all the projects the company has going on. I use it for plenty of my own personal to-dos as well and being able to assign tasks and projects to my team quickly is a big plus. Another thing I really appreciate is how each task keeps its own conversation thread which makes project progress easier to follow and keeps that specific noise out of unrelated projects and out of everyone's email inbox.

Cons

It can be incredibly useful but it can also go the other way if it's handled poorly. Depending on who is using it and how they use it, it can become a micromanager's favorite tool and make work miserable for employees. Nobody wants a flood of email notifications every time a new task gets assigned especially when there's barely any context behind it. And sometimes it seems excessive like if you just need me to call a client back and I'm sitting two doors away, please just tell me instead of logging it in it. Best to use it carefully and with some common sense.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

5

MM
Marianne McGinnity

Real Estate, 1-10 employees

Less than a year

5.0

“Good for productive teamwork”

Pros

Keeping everyone aligned is easy with this platform. It makes team communication easier, lets you create and assign tasks and sub-tasks without hassle, boosts productivity and has a clean, simple interface that's pleasant to work in.

Cons

It would be even better if group chat were included as a built-in feature instead of being treated as an add-on. Also, sub-tasks are not quite as visible or convenient to view as main tasks even though they still work well enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AB
Ashley Boyle

Marketing and Advertising, 51-100 employees

Less than a year

4.0

“All in one tool”

Pros

When there are a million things to keep track of, having everything in one place is incredibly helpful compared with relying on scattered Post-it notes. It also works really well for setting up team projects and keeping everyone organized.

Cons

At times it can feel a bit overwhelming and intense because there's so much happening on the screen at once. It definitely helps to spend some time testing it out and getting a bit of training before fully diving in.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

9

JL
Justin Leveque

Apparel & Fashion, 51-100 employees

Less than a year

5.0

“helpful tags for clear workflows”

Pros

The tags have been especially useful for locating items quickly and keeping every step organized so things happen at the right time with very little confusion.

Cons

Right now the UI is my only complaint as the latest update removed the dividing lines between sections which makes everything a bit harder to read.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Allows remote teams to stay aligned”

Pros

Keeping everyone on the same page is exactly where this tool delivers. For a remote organization, it feels essential because it helps us see whether projects are progressing on schedule and whether the team is on track to meet deadlines. Without it, we'd have a much harder time knowing if work was moving forward the way it should.

Cons

There really isn't much to complain about. It's simple, clear and easy to use overall. If anything could be improved, creating subtasks could be a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA
Nathalia Alzate

Internet, 500+ employees

More than a year

5.0

“versatile project management standout”

Pros

One thing that really makes this product valuable is its graphical user interface. It gives me plenty of options and makes handling complex tasks much simpler. Because of that it works really well for project management, whether I'm working with a team or managing things on my own.

Cons

With all the strong features it offers I can't point to anything frustrating about the application. I haven't come across even a minor issue with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

A
Anonymous

Financial Services, 1-10 employees

Less than 6 months

5.0

“reliable workflow for real estate”

Pros

Asana has really simplified the complex workflows we deal with in the real estate industry. It helps me deliver a consistent experience every time thanks to a dependable IT workflow.

Cons

Getting started can feel pretty overwhelming at first. There are a lot of resources and features to sort through so it takes some time to get fully comfortable with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

KF
Katie Farrell

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Ideal for task tracking”

Pros

Setting things up is pretty easy and it works well for creating separate teams and breaking work down with subtasks. The built-in communication is also really helpful since you can leave comments and chat right inside the tasks.

Cons

One thing to watch out for is how simple it is to accidentally mark something as completed and lose track of it. The good part is that the task can still be found later so it's not gone for good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DL
Daniel Logan

Information Technology and Services, 1-10 employees

Less than a year

5.0

“versatile project views shine”

Pros

Being able to set up projects, share them with collaborators and still keep everything well organized feels like a dream. The different project views make things much simpler too since we often need to switch between timeline and dependency views, while at other times it's really useful to see tasks laid out in a card-style format.

Cons

This isn't really a major complaint but not having an offline option or a locally installed app makes it harder to use while traveling. It would be even better if there were a native app for Mac and PC.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
Rebecca Sciullo

Arts and Crafts, 1-10 employees

Less than a year

3.0

“useful project organization”

Pros

The overall idea behind the software works well. Being able to organize tasks by project is really helpful and sharing projects with other users is also a feature I appreciated.

Cons

That said even though sharing with other users is useful, that part also felt a bit complicated and somewhat confusing to figure out.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6

CA
Cindy Atkins

Education Management, 51-100 employees

Less than a year

4.0

“keeps projects organized well”

Pros

Overall it works really well. It doesn't take long to get the hang of it and the tracking features do a good job of keeping projects organized and moving forward especially when several people are collaborating on one project or juggling multiple projects at once.

Cons

The downside is that there's only a limited number of users you can have before you need to start paying for a monthly or yearly subscription.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

MKC
Milena Kras Claydon

Insurance, 1-10 employees

Free Trial

1.0

“constant install errors”

Pros

As a project manager I went into it expecting a lot because it seems packed with useful features. I was genuinely looking forward to trying it but unfortunately I never got it up and running.

Cons

Right after downloading it to my PC the installation kept failing with repeated errors. I contacted support, followed their advice to delete everything and download it again but the exact same problem kept happening. It seems like it may be clashing with another app on my computer but neither the helpdesk nor I could figure out what was causing it.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

1

A
Anonymous

Entertainment, 500+ employees

Less than a year

4.0

“team visibility and task clarity”

Pros

One thing I like most about it is how simple it is to customize task lists for different people across the team. That makes staying organized much easier, keeps everyone focused on the work they need to handle and leaves very little chance for confusion or missed items. I also really value the way it tracks accomplishments and lets everyone on the team see what others have completed and how much progress we've made together. That visibility has created a strong shared sense of success. On top of that the whole platform is very easy to learn and use and it has made our day to day work much more manageable.

Cons

It would be even better if it included a built-in chat feature for team communication. We already use Slack so it wouldn't need to be anything too advanced. But when a new task appears and I have a quick question, it would be much more convenient to ask it directly in the app instead of having to switch over to another tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AY
AMANDA YAO

Hospital & Health Care, 11-50 employees

More than a year

4.0

“flexible sprint planning tools”

Pros

The collaboration and sprint planning features cover most of what our team needs such as adding followers, breaking work into subtasks, assigning due dates, setting priority levels, tracking LOE and more.

Cons

One thing I'd really like to see is the option to manually rearrange tasks in my personal task list. It can be sorted by due date, likes and other options but when I have a lot of tasks landing on the same day, I want to be able to drag and drop them into the order I plan to tackle them without needing to assign a specific time to each one.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

GG
Galina Gercheva

Facilities Services, 500+ employees

Less than a year

5.0

“Reliable app”

Pros

Asana is a great tool. The dashboard flows nicely and can be customized to fit the way you work. Switching between projects on the board is simple and the mobile app is very well built and runs without any issues.

Cons

At times having this much flexibility can work against you. If you are not already familiar with how everything works, the amount of customization can feel overwhelming. Also some projects are much larger in scope than others and while task prioritization is available, there is no real way to prioritize projects themselves.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

YZ
yan zhang

Arts and Crafts, 1-10 employees

More than a year

4.0

“project visibility keeps us aligned”

Pros

Our team lead relies on Asana to plan projects and assign tasks to each of us. What worked well for us is having all the projects displayed in one shared place where everyone can see them along with the deadlines. It is especially helpful during meetings because we can quickly tell what has already been completed and what is still in progress.

Cons

On a personal level I don't think it's very easy to use. Some features are not very clear and when I accidentally clicked the finish button, the project disappeared. I've never been able to locate my completed project afterward. I'm not sure whether that is because I'm not using the premium version. The interface also feels a bit confusing and it takes quite a while to find what I'm looking for. Two other members of my team feel the same way so we hardly end up using it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A
Anonymous

Arts and Crafts, 1-10 employees

Less than 6 months

5.0

“simplifies teamwork”

Pros

It is very easy to use and the archiving feature has been really helpful for keeping things organized. Overall it has definitely improved our efficiency and collaborating with coworkers is very simple too.

Cons

To get the most out of it this one really needs to connect with quite a few other apps. The interface also isn't quite as simple as some of the other tools we've tested.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

TS
Taurra SunEagle

Hospitality, 101-500 employees

Less than a year

5.0

“Give time to time team updates”

Pros

Managing both my own tasks and my team's workload is really easy with this tool. It also works really well for staying in touch about projects, sharing updates and keeping everyone aligned.

Cons

At times getting around the platform can feel a little overwhelming because there are just so many features and options. That said that can also be seen as a benefit since the software offers a lot to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

SR
Steve R

Online Media, 1-10 employees

Less than 6 months

5.0

“powerful once you learn it”

Pros

Asana comes with a lot of features so it took some time to learn At first but it has turned out to be a very useful tool for our business.

Cons

At the beginning it didn't feel very user friendly but after we got familiar with how the program works, it ended up being just fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 51-100 employees

More than a year

5.0

“Design is amazing”

Pros

Coming from a front-end developer I really can't emphasize this enough that the product is beautiful. It genuinely motivates me to step up my own front-end work. Using it is enjoyable because the design is very user friendly, the micro-interactions are fun and the whole experience just makes sense.

Cons

This is true of pretty much all project management tools but out of every version I've used, this one handles it better than most. When a platform gives you too much flexibility, not enough structure or very little guidance, it can end up feeling like nothing more than a glorified notepad. Even though it does a really good job of providing user friendly, low-friction ways to organize projects, I still think the overall experience could use more structure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10