Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Retail, 500+ employees

Less than a year

5.0
December 2019

flexible teamwork that clicks

Pros

It gives teams a reliable way to stay productive without boxing everyone into too much structure. The interface is incredibly user friendly and assigning tasks or working through them comes very naturally. One thing that really helps is being able to create a task quickly without filling in every detail Right away then come back and build it out later.

Cons

This is not really a downside, just more of a result of how the platform is designed. Because the setup is more flexible and free-form, you do miss out on some of the structured reporting that other project management and collaboration tools are able to offer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MD

Mikhail Davidyan

Accounting, 11-50 employees

More than a year

4.0
December 2019

clean task tracking and sharing

Pros

The interface is simple and user friendly which makes staying on top of daily tasks really convenient. It also does a good job when tasks need to be shared and managed with other people.

Cons

We regularly handle similar tasks for recurring projects and I still have not found a way to speed that up or duplicate templates for those workflows.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

FMGP

Félix Manuel Gonzalez Perez

Design, 11-50 employees

Less than a year

4.0
December 2019

Easy to learn and use

Pros

It has a very clean interface and if you've used similar platforms before, it's pretty easy to get started. It lets you organize tasks clearly, notify the right people and follow progress so the whole team knows what stage of the plan things are in. The free plan is also a really nice option for smaller companies.

Cons

The only downside is that it can feel a bit complicated for teammates who haven't worked with similar apps before.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

NP

Nick Pagano

Graphic Design, 1-10 employees

Less than a year

5.0
December 2019

project tracking that delivers

Pros

With all of our projects running at once, Asana has been really helpful for keeping everything on schedule. We still use Slack for everyday communication but when it comes to planning and managing bigger projects, we needed a tool built specifically for that and Asana has been excellent.

Cons

It definitely comes with a lot of features which is useful but the interface can feel a little confusing at times. It took me a while to figure out where the project names were and that feels like something pretty important that should be much easier to spot. That part of the UI could be improved quite a bit.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

MBH

Melissa Barker Haliski

Higher Education, 500+ employees

Less than a year

5.0
December 2019

multi platform project control

Pros

Handling a large volume of projects at once really calls for a good project management tool and Asana has been one we've truly enjoyed using. It lets us log in from different locations and across multiple platforms without any trouble which has been a big advantage. Another thing that works really well is how every conversation stays tied directly to the relevant project so communication remains organized and easy to follow.

Cons

It would be much better if users were notified more clearly whenever a task gets updated. The way notifications work now can be a little confusing for us at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

YD

Yolibet Disla

Financial Services, 500+ employees

Less than a year

5.0
December 2019

task clarity that boosts focus

Pros

Seeing my day to day tasks organized so clearly has been fantastic and being able to add detailed notes under each one makes a big difference. It helps me keep track of exactly what needs to be done without forgetting anything.

Cons

I have nothing to complain about. This software really helps you stay focused and your productivity can increase dramatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MRDLO

Mario Rene de Leon Orellana

Food Production, 1-10 employees

Less than 6 months

4.0
December 2019

Keeps getting better

Pros

A few months into using it, one thing I've really appreciated is being able to keep my tasks organized and assign them to my employees without much hassle. It also feels like the platform is always being updated and improved which is nice to see.

Cons

The app hasn't been my favorite part since it's not as user friendly as the desktop version. On top of that the number of emails they send can sometimes feel excessive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Anonymous

Consumer Goods, 11-50 employees

More than a year

5.0
December 2019

daily project flow upgrade

Pros

We rely on it constantly. Between how easy it is to use and how well the mobile app works, the platform has completely changed how we kick off and wrap up every project.

Cons

It would be even more valuable if the timeline features were more powerful and built in, instead of needing third-party integrations to fill that gap.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Research, 1-10 employees

Less than a year

5.0
December 2019

parallel teamwork that clicks

Pros

Our team can handle several parts of a project at the same time without anything getting crossed up. It makes it simple to divide the work clearly while still staying connected and communicating throughout the process.

Cons

The notifications can sometimes feel a little excessive, both in the app and through email although I'm pretty sure the settings can be adjusted without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
December 2019

fantastic for project tracking

Pros

Excellent for managing projects, sharing deadlines and keeping everyone updated on progress. It works well for both personal planning and team workflows and it also helps split larger tasks into smaller assignments.

Cons

Business pricing can be expensive at around $24.99 per user each month especially compared with paying once for a full software license.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Retail, 11-50 employees

Less than a year

5.0
December 2019

better team visibility across offices

Pros

Across our company we use it to build and manage projects between teams. It gives us the visibility and transparency that can sometimes get lost when people are working from multiple offices.

Cons

One thing that comes up often is the update message as it says the platform has been updated but it's not always clear what actually changed. A pop-up with more detail would make that much clearer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

AB

Ashley Barnett

Retail, 1-10 employees

Less than a year

5.0
December 2019

team projects made simple

Pros

Managing projects, goals and related work across an entire team is really easy with this tool. Another part I like is being able to upload items directly from my phone into the app without any hassle.

Cons

I'm not always interested in keeping up with other people's progress on projects that don't involve me even though I can see why that's useful for others. Aside from that nothing else really comes to mind in terms of dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH

Brooke Haggerty

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
December 2019

handy for remote task tracking

Pros

Working remotely my team and I rely on this software to keep up with one another's to-do lists. Setting up tasks and assigning deadlines is very simple which makes staying organized much easier.

Cons

my only real downside is that I'm a bit old-school and still prefer writing my to-do lists in a paper notebook. That's not really a flaw with the software, just a personal preference.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

RC

Ricky Clay

Consumer Electronics, 500+ employees

Less than a year

5.0
December 2019

project organization done right

Pros

One of the best things about it is how well it supports project management. It helps a lot with organizing projects by splitting them into smaller sub-tasks which makes everything much more manageable.

Cons

The part I like least is that the number of email notifications can feel excessive. At first you do have full control to adjust them but they can still get annoying until you set the frequency that works best for you.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

RL

Riccardo Lorenzi

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2019

Powerful for task tracking

Pros

There's a ton of customization in Asana and it's really helpful for staying on top of what teammates are working on.

Cons

That said the customization options and plugin support still feel less developed than what some competing tools currently offer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

PV

Priyanka Valecha

Management Consulting, 101-500 employees

Free Trial

5.0
December 2019

Highly customizable tool

Pros

Asana can be customized in a lot of different ways so it's possible to shape it around the specific needs of each project. The wide range of features, along with how well it integrates with other apps and services, makes it feel incredibly flexible and smart.

Cons

Getting the initial setup and team structure in place can feel overwhelming at first. It's not the most beginner-friendly tool when you're using it for the first time but once you learn how it works, it becomes extremely useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SP

Sarah Pfeiffer

Online Media, 1-10 employees

More than a year

5.0
December 2019

flexible boards and calendar tracking

Pros

I really enjoy how many different board formats you can use within the same workspace. You can set things up as lists, calendars, boards and more and being able to switch a board from one view to another is incredibly useful. My favorite feature though, is the way assigned due dates appear on the calendar. It makes it much easier to monitor deadlines, stay on top of projects and keep client work moving in the right direction.

Cons

The downside for me is that the paid plans just do not make much sense for a solopreneur. There are quite a few features in the pro version I would genuinely use but having to pay for 5 seats when I only need 1 is hard to justify. I also run into issues with how much RAM this web-based platform consumes while it is open. Keeping it running throughout the day has been so resource-heavy that I have gone through 2 hard drives. The software is very convenient to use but it definitely feels demanding on my system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

EV

Erin Valenti

Medical Practice, 1-10 employees

More than a year

5.0
December 2019

Tool I rely on

Pros

Asana has become a big part of how I keep both my personal life and work organized. I can tag tasks in different ways which makes a huge difference day to day. For instance, when I have a window to make phone calls, I can quickly pull up every call-related task on my list. And when I'm focused on private practice, I can filter just those tasks instead of staring at my entire to-do list and feeling overwhelmed.

Cons

It can still feel like a lot At times and having to constantly assign tasks to myself gets frustrating. I really wish there were a default self-assignment option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Scott Gemmell

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2019

Packed with great features

Pros

Using it is not a hassle because the features are kept simple. Plus everything is easy to work with and that overall simplicity is exactly what makes me want to keep using it again and again.

Cons

One thing I'd still like to see improved is making templates more easier to set up as recurring. That would make it much easier to stay on top of follow-up days instead of having to enter them manually every single time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Sporting Goods, 101-500 employees

Less than a year

5.0
December 2019

team collaboration that delivers

Pros

Working with a team feels much more organized with this software. It gives you the right tools to collaborate effectively and you can set up several different kinds of calendars along with task tracking to fit the way your team works.

Cons

Depending on how your workflow is set up switching between different tracking views or methods can be a little confusing at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10