Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JG

Jim Garvin

Financial Services, 1-10 employees

Less than a year

5.0
December 2019

modern team tracking powerhouse

Pros

Asana is a really powerful task management tool that does an excellent job of keeping the whole team aligned and on schedule. The interface looks modern and decent and everything feels fast and responsive without any lag.

Cons

It does take a little time to learn At first but the help articles and support team make it much easier to get up to speed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

JC

John Cantrell

Management Consulting, 1-10 employees

Less than a year

4.0
December 2019

versatile planning for everything

Pros

Whether it's for a team personal tasks, goal tracking or even keeping family plans organized, this works really well across the board. It can function as a project management platform, a to-do list app or a tool for staying on top of bigger objectives. Having both list and Kanban views is a big plus. That said the Kanban side still doesn't feel quite as good as Trello.

Cons

The Kanban board does have some strong features especially the ability to use the same card across multiple projects. My biggest frustration though, is that once you begin in Kanban view, you can't switch that project into a list format and if you start with a list, you also can't turn it into a Kanban board later.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

MV

Max Valiquette

Marketing and Advertising, 11-50 employees

Less than a year

5.0
December 2019

flexible workflows that fit any team

Pros

Asana does a really good job of combining a user friendly design with a strong set of features. It feels like it was created with a clear understanding of what different kinds of teams actually need. Unlike other tools that seem built around one specific workflow, use case or team structure, this one can be adapted to match the way your team prefers to work.

Cons

That flexibility does come with a trade-off though. Because there are so many customization options, the learning curve can be a bit steeper at first. It took my team a while to set up our workflows in a way that felt right.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

TW

Travis Weathers

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2019

everything our team needs

Pros

It's been very user friendly for both me and my team to use and it covers everything we need in one place.

Cons

At times there are a few updates that feel unnecessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Graphic Design, 1-10 employees

More than a year

5.0
December 2019

Quick to learn

Pros

This program was surprisingly easy to use. I had never used a project management tool like this before but it didn't take long to learn and get comfortable with it.

Cons

The only thing I would have wanted differently was a visual way to view projects instead of only seeing them as listed threads although they've already updated that and added the option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SD

Shawn Daughhetee

Construction, 51-100 employees

Less than a year

5.0
December 2019

organized projects and clear task tracking

Pros

Asana helps split every project into individual tasks which makes it simple for our team to assign work and stay updated on the progress of each project. We definitely wouldn't be this organized without it.

Cons

Getting started with it can be a bit tricky especially when trying to navigate the platform and locate documents or other materials.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

YF

YAMILEE FIGUEROA

Design, 1-10 employees

Free Trial

3.0
December 2019

good interface, weak functionality

Pros

The interface is appealing and the overall concept behind the product makes sense. I also appreciate features like task dependencies and even the use of emojis. It's not a bad tool at all and works fine for basic use but it doesn't really do anything that makes it stand out.

Cons

The per-user pricing feels expensive and the platform has several limitations. The admin console could be better as well. Another frustrating part is that every little action gets logged in the TO-DOS which becomes annoying quickly and clutters tasks with unnecessary updates.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

CL

Cory Luster

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2019

User friendly layout

Pros

The layout is very user friendly so I barely needed any training to understand the interface. It was simple to get started and begin using it right away.

Cons

I really have not run into any features or workflows that I dislike. The only small thing was that it took me a little time to figure out how to use certain parts at first.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Design, 11-50 employees

Less than 6 months

4.0
December 2019

calendar visibility that keeps me on track

Pros

Its calendar view has been my favorite part since it gives me a clear picture of what I'm working on this week and which tasks are coming up next.

Cons

Using it for social media project management felt pretty complicated, mainly because the platform doesn't seem built for that type of workflow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

RD

Robert Durrette

Wholesale, 1-10 employees

Less than 6 months

3.0
December 2019

free plan but too much complexity

Pros

Having a free version was definitely a plus. I also didn't mind the app at all as it felt much less complicated and a lot more manageable than the desktop version.

Cons

It ended up feeling overwhelming to use. There were far too many features for what I needed. I wasn't looking for a huge project management platform, just a basic way to assign tasks and this really didn't fit that need.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0
December 2019

powerful integrations and flexibility

Pros

Over the years aside from one issue mentioned below, Asana has done a really good job of keeping up with the times and adding new features without losing sight of what it was built for. The integrations are a big plus, the free tier includes a lot and I really appreciate the strong focus on keyboard shortcuts and the mobile app. The standout feature for me has been how well it handles multiple workspaces without making things complicated.

Cons

Even though I genuinely love using it one change this year has become a major frustration for me and, based on the community forums, for plenty of other users too. Every time I switch to another workspace, it opens in a new tab. On paper that sounds minor but when you're constantly moving back and forth, it's incredibly disruptive. I used to run it like a web app without the browser chrome so it felt much closer to a native desktop app. Now the moment I open another workspace, it kicks me into the browser and creates a new tab. There's no setting to turn this off and despite a lot of user feedback, there still hasn't been any explanation or fix the last time I looked. That change alone is why I marked down ease of use. On top of that it's beginning to feel a little sluggish on my tablet. Desktop performance is still acceptable but it definitely takes some time to load.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

KF

Kayla Fratt

Writing and Editing, 1-10 employees

More than a year

5.0
December 2019

daily task tracking win

Pros

Keeping tasks organized in Asana feels really effortless. I rely on it like a second brain especially for recurring items or smaller to-dos that are easy to miss otherwise. It's something I check every single day and usually several times throughout the day.

Cons

I'm on the free plan and I can tell some of the paid features would be really useful such as being able to add end dates to recurring tasks, for instance, would be fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2019

Proven helpful

Pros

Since bringing it into our organization, we've been able to set up a decent framework for project planning, get much better visibility Overall see exactly where each project stands, improve planning across all ongoing work and make better use of the resources we have available.

Cons

Notifications can be frustrating because it sometimes feels like you either receive too many or none at all. The timeline also gets hard to follow when a project has a lot of subtasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Ryan Robbins

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
December 2019

stays organized across projects

Pros

Out of all the tools I use, this might be my favorite because it keeps a lot of my projects really well organized. In a leadership role, it makes assigning tasks to my team really easy and I can quickly see what's getting done and when. Also it saves me a lot of time since I don't have to constantly check in just to understand what's going on.

Cons

There was definitely a bit of a learning curve when it came to understanding all the features and figuring out how to use them properly. Even after using it for months, I still get the sense that I'm probably missing helpful functions simply because I haven't discovered or learned them yet.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Internet, 1-10 employees

Less than a year

4.0
December 2019

professional task control tools

Pros

The professional feel and the task management features really stood out to me. They do a very good job of keeping work organized and under control.

Cons

The layout doesn't look especially appealing and the mix of colors and icons could be much better. These days, that visual side matters a lot when it comes to the overall user experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MW

MATTHEW WLODARSKI

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
December 2019

flexible project organization

Pros

Being able to set up multiple projects and assign the right staff to each one has been really useful. We have several teams collaborating on bigger initiatives while still handling smaller team-specific projects and this keeps everything organized without burying people in information they don't need.

Cons

I really don't have any complaints to mention. It was simple to pick up and if something gets entered wrong, it's quick to fix without any hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Internet, 11-50 employees

Less than 6 months

4.0
December 2019

clean interface for daily work

Pros

The interface is really clean and pleasant to use and most parts feel user friendly. As a regular user, as long as you follow the project manager's setup and guidelines, it's fairly simple to work with day to day.

Cons

Project management tools are never that simple because no platform matches a team's exact structure perfectly. This one is no different so you either leave out some things you'd ideally want to do or adjust your process to fit the system. In our case, the project managers have had to come up with a few workarounds to configure it properly for our specific needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

7

MC

Melissa Carvalho

Professional Training & Coaching, 1-10 employees

Less than a year

4.0
December 2019

team task sharing works well

Pros

Being able to share tasks with my team is a big plus and I can switch between their assigned tasks and mine without it interfering with my own calendar.

Cons

I do wish there were a way to add more text to a task especially for posts that need more specific details.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Computer Software, 101-500 employees

Less than a year

5.0
December 2019

fast syncing for personal tasks

Pros

I rely on it to manage my personal to-do list and the syncing works really well. Everything updates quickly and the app feels extremely fast to use.

Cons

At times the way everything is organized can be a bit confusing. When I first started using it, it took me a little while to understand how the structure was set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Management Consulting, 1-10 employees

Less than a year

4.0
December 2019

Good tracking tool

Pros

The interface looks really modern and getting projects set up and tracking tasks across them is easy enough. I originally brought it in for just one project but over time I kept adding more projects and more users. Since different people were involved in different projects, things gradually became more layered. One feature I really liked was the accountability tracking and it was also useful being able to share progress updates with external stakeholders, like clients, without revealing all of our internal conversations.

Cons

As the setup became more complicated, the platform didn't handle that added complexity especially well. It became difficult to tell which project I was viewing and to manage how different users should be assigned across different projects. Even though the interface itself is visually appealing, the overall user experience still feels like it could be improved.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

9

Functionality

6