Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

GW

Gabrielle Weichart

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
October 2019

colorful task motivation

Pros

The platform feels colorful and interactive which really helps keep people engaged and encourages them to get tasks done on time.

Cons

Setting up projects or team boards can be a bit confusing. I also haven't seen a way to copy tasks from a team board into a private project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

HAS

Hany Abu Shedeed

Computer Hardware, 11-50 employees

Less than a year

5.0
October 2019

powerful task control after setup

Pros

A good way to start with Asana is by watching the tutorials and training videos first because they really help set the right foundation. Once that clicks and you work out the best way to organize your projects and tasks, the platform becomes very enjoyable to use. After that it's much harder to forget tasks or miss deadlines without getting reminders and updates. It gives you a strong sense of control over everything that needs to be done, whether it's for your own work or across a team. The premium version also opens up a lot of valuable features especially the assigned tasks view which is one of the most important tools missing from the free plan.

Cons

The hardest part is At the beginning because it isn't very user friendly and it can be quite confusing to figure out the best structure for organizing work and collaborating with others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SD

Steven Davis

Information Technology and Services, 11-50 employees

More than a year

4.0
October 2019

clean layout and clear task views

Pros

The interface is user friendly, with features placed where you'd naturally expect them to be. The tasks and checkboxes also look decent which makes everything easier to scan and understand at a glance.

Cons

I was happy with most of what the software offered but the per-user pricing felt steep for the value we actually got from it. Paying that much every month especially on a per-seat basis, came across as excessive.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

7

Functionality

9

SK

Sean K

Food & Beverages, 101-500 employees

Less than a year

4.0
October 2019

organized scheduling with handy integrations

Pros

A friend recommended this to me and it has been a really great tool. I use it to organize my schedule and stay on top of my work progress. The integrations are especially useful too especially with tools like Slack which helps a lot in my workflow.

Cons

There is a bit of a learning curve At the beginning and it can feel confusing at first. Once you spend some time with it though, it becomes much more manageable and not too difficult to use.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

9

A

Anonymous

Retail, 500+ employees

Free Trial

5.0
October 2019

flexible task views and planning

Pros

It gives me multiple ways to view all of my assignments and it also lets me manage different options for moving and rescheduling my tasks on the calendar.

Cons

With so many features available, it really helps to have an instructional video for the system since it is not always possible to figure everything out on your own.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

OY

Olivia Yeip

Marketing and Advertising, 500+ employees

Less than a year

5.0
October 2019

versatile options that boost teamwork

Pros

Right away Asana feels very user friendly yet it still offers a wide range of features. It can be tailored to fit exactly what you need which makes it really practical. Our entire office relies on it every day and it genuinely helps make our work much more manageable.

Cons

At times there are so many features and choices that it's possible to make mistakes or have trouble finding the section you need. Still, once you get used to how everything is laid out, it becomes quite easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

LR

Laura Ramos

Food & Beverages, 500+ employees

Less than 6 months

5.0
October 2019

calendar and timeline clarity

Pros

The calendar view has been incredibly useful for seeing priorities over the next few days or even months. The timeline is also excellent for mapping out project dependencies and getting a clear picture of how everything integrates.

Cons

Getting started was confusing especially when trying to create a task for the first time. Even now, the delete task option is still hard to locate and being asked three times to confirm the deletion feels excessive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

UK

Umut Karakoc

Information Technology and Services, 51-100 employees

Less than a year

4.0
October 2019

clean interface with useful grouping

Pros

One thing I really like about it is that it offers a free version which makes it easy to get started. The interface is also modern yet simple so moving around the platform feels nice. Plus it is easy to use and the grouping features along with media support work really well.

Cons

That said the free plan does come with limitations. It also doesn't support column-based task management and there isn't a built-in task progress indicator which can be a drawback depending on how you organize work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

CH

Chad Hadley

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2019

clean layout and clear task stages

Pros

Right away the layout felt modern and user friendly. Having multiple columns for the different stages of a task or project gave me a full picture of everything on my plate and made it easy to stay organized.

Cons

My only real issue was that I never got to use it as fully as I probably could have. I'm sure there was a tutorial or walkthrough that would have helped me discover more of the features but I left the company using it before I had the chance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

JT

Jennifer Tower

Real Estate, 1-10 employees

Less than a year

4.0
October 2019

deadline tracking and team clarity

Pros

Keeping team assignments organized is where it really shines. It helps us stay on top of deadlines and makes sure no important step gets missed along the way. Our teams are able to communicate directly in the platform and we can quickly check the status of any project at any time. The custom task templates are also a big plus because they let us handle similar projects without having to rebuild the process from scratch every time. On top of that it integrates well with a lot of other tools and platforms, including Google products, Slack, Chrome and several billing systems.

Cons

One thing it is missing is a built-in CRM and it also does not offer a way to share project updates with people outside the organization or team, such as clients.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

MD

Maria Dudnik

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
October 2019

convenient icons and thoughtful workflow

Pros

Right from the start, the interface felt very convenient to use because the buttons are presented as icons. After using them a few times, it becomes natural and there's no trouble figuring things out later. The project management setup here is also very well thought out and it really helps simplify our day to day work.

Cons

For a small company, getting access to the full set of features can be fairly expensive which makes it a real disadvantage. To avoid confusion across projects, I still need to check task statuses several times during the day.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

JR

Jurgen Rose

Medical Devices, 51-100 employees

Less than a year

5.0
October 2019

powerful project planning tools

Pros

A few years back, our team used it at work and my overall impression of the platform was very positive. We organized tasks, tracked how much work each employee had and used it as a genuinely professional project management system.

Cons

That said I wouldn't suggest this platform for very small companies. A lot of the features just aren't necessary for a small business so you may end up paying for functionality you won't really use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

GC

Gina Carter

Management Consulting, 1-10 employees

Less than a year

5.0
October 2019

fantastic team task management

Pros

Asana has been an excellent way for our team to manage projects organize work and assign tasks across everyone involved. It includes all the functionality needed so users can get started quickly and begin using it without much trouble.

Cons

Getting everything set up on the front end does take a fair amount of time especially if you want to make sure users understand how to use it and can work with it comfortably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Cynthia Mannette

Real Estate, 101-500 employees

More than a year

5.0
October 2019

fun task tracking and planning

Pros

Having all my tasks visible in one place makes a huge difference and being able to filter between completed and uncompleted items keeps everything clear. It's really simple to organize my day with this software and I also enjoy the little touch where an image sometimes flies across the screen after checking off a task.

Cons

The only downside I've run into is that integrations with other plugins especially Toggl, don't always work reliably. That part can be glitchy and my Toggl button sometimes disappears.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

BH

Brenda Harris

Consumer Goods, 500+ employees

More than a year

5.0
October 2019

all teams aligned in one flow

Pros

Keeping tasks organized and optimized works really well and it helps bring every area into the same process without things getting scattered.

Cons

At times we need to work with code and rely on repositories for that so having direct integrations with those repos would be really helpful for tracking each task more clearly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

DM

Dean Maloney

Computer & Network Security, 11-50 employees

Less than a year

4.0
October 2019

strong task tracking for follow-ups

Pros

Keeping tabs on high-priority work has been fantastic with Asana. It's been especially helpful for turning internal and external meeting discussions into clear follow-up actions.

Cons

The interface can be a bit confusing to navigate. When there are multiple subtasks involved, it's not possible to view them all together in one place.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

HP

Harshad Patil

Information Technology and Services, 1-10 employees

More than a year

4.0
October 2019

excellent project tracking platform

Pros

Asana has been an excellent platform for tracking and managing projects. It lets me assign work to different team members without any hassle and I can also keep an eye on the progress of their tasks as they move forward.

Cons

At this point I really haven't run into any drawbacks for the kind of work I do. It fits my needs very well and I've been using it to manage my web design tasks without any issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

HT

Heiko Troster

Computer Software, 11-50 employees

More than a year

5.0
October 2019

Does everything for us

Pros

Using it is very easy and user friendly and it does a really good job of helping our team stay organized and manage tasks efficiently.

Cons

The interface looks a bit plain and not especially exciting but it still works well for what it needs to do.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

AE

Avery Edwards

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2019

perfect for remote teamwork

Pros

I absolutely love using it. It's very user friendly, works really well for remote teams and feels like the ideal tool for managing projects.

Cons

There honestly isn't much to complain about, aside from wishing there were a way to manually arrange my to-do tasks. It's possible that feature exists and I just haven't figured out how to use it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN

Derek Notman

Financial Services, 1-10 employees

Less than a year

5.0
October 2019

task lists anywhere

Pros

It's really simple to bring into an existing workflow and start using right away. I was able to replace my yellow pad completely and having my to-do list available from anywhere has been a huge plus.

Cons

I don't have any complaints. It's a great app that works well on both computer and phone and adding team members makes it even more useful for getting things done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10