Total 5660 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Computer Software, 500+ employees

Less than a year

5.0

“Reliable workflow”

Pros

It is easy to use and the interface is clean and well organized. Overall it's dependable when I need it, the mobile app is a really useful companion and there are plenty of features packed into it.

Cons

A few more advanced capabilities are still missing especially around deeper reporting and practical issue identifiers. It does create a unique ID but it's long and random enough that it's not very usable. Every now and then, images added to tasks also fail to display correctly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Marketing and Advertising, 101-500 employees

Less than a year

4.0

“clean design for basic teamwork”

Pros

The interface is easy to navigate and looks nice. It works well as a simple to-do list tool and it also lets you collaborate easily with team members.

Cons

It feels pretty limited when it comes to advanced features. Reporting options are fairly minimal and it's not as well suited for larger organizations or group use compared with other platforms.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

6

GL
Gregg Leonardo

Staffing and Recruiting, 500+ employees

More than a year

5.0

“fantastic dashboard and deadlines”

Pros

One thing that stands out right away is how well it handles time management. It keeps my schedule properly organized and sets deadlines in a way that helps me stay on top of everything without missing tasks. On top of that the dashboard is excellent, with a wide range of options and features that feel impressive and versatile enough to support just about any kind of project.

Cons

With so many strong features included, I honestly can't point to anything negative about it or make any real complaint. It has been a genuinely wonderful tool for me and I haven't had any issues worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 51-100 employees

More than a year

5.0

“powerful task planning features”

Pros

Creating tasks is easy and the group and subtask options make it really practical for organizing work. Formatting is simple to handle with shortcuts which saves time. The integration with Instagantt is also a big plus for building Gantt charts.

Cons

The Kanban view could be better because drag-and-drop doesn't feel very user friendly. Custom fields are also limited which makes the tool less flexible in some situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SP
santosh p

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

3.0

“clean interface, tricky dependencies”

Pros

The interface looks clean and the transition was not a hassle either. It's simple and user friendly for team members to add, remove and manage tasks.

Cons

Figuring out task or team dependencies can be pretty confusing. On top of that the mobile app sometimes becomes unresponsive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

5

EG
Elizabeth Gibson

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“flexible project tracking and inbox”

Pros

The free version offers a lot and the G Suite integration has been really useful. It also does a nice job of handling multiple projects at once. The Inbox feature is especially handy since it makes it quick to keep up with upcoming tasks and due dates.

Cons

There are a lot of features packed into it so it took some time to get comfortable moving through the different screens. The learning curve can feel pretty steep especially for team members who are not very tech savvy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

AC
Ashley Ceresino

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“powerful project organization”

Pros

It does a really thorough job of organizing projects and helps keep our whole team on track.

Cons

The only thing I wish it had is the option to assign the same task to two people.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JFC
Jorge Faraudo Contreras

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“team goals and useful metrics”

Pros

Asana does a really good job of keeping teams aligned around a shared goal. It saves time and resources and I can assign tasks by team or by individual which also makes tracking performance metrics much easier. It's one of the main platforms we rely on in the company for measuring progress and reporting on metrics.

Cons

One thing that happens sometimes is forgetting to mark a task as completed and then the status doesn't update unless you go back and click it so it's worth double-checking. Also, if an older task gets left behind, it's not always very obvious that it's still pending.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“clean interface and handy integrations”

Pros

The interface was nice to use and the functionality felt simple. Plus being able to connect it with Google Drive and other cloud services was a big plus.

Cons

The security features weren't very satisfying and the email functionality could be better. I also wish the Chrome extension worked more effectively.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

JY
Jenny Yang

Import and Export, 11-50 employees

Less than a year

4.0

“team collaboration that keeps us organized”

Pros

Having the whole company work together in one place really helps keep everything organized. Tasks can start to pile up sometimes but the platform does a good job of keeping everyone aligned and on track.

Cons

Things can become pretty confusing when a lot of people are involved although that feels more like an internal team issue than a problem with the software itself.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

8

LC
Luke C

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“simple and reliable daily organizer”

Pros

Every day, I rely on it to stay on top of my to-do list and jot down useful tips as I go. The biggest advantage is how simple it is. It doesn't feel overloaded with unnecessary features and it still gives me everything I need to get things done.

Cons

A few of the more useful features are locked behind the paid version, like the timeline and organizing tasks into folders. That makes the free plan feel less valuable than it could be.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

JG
Jeannie Gambill

Accounting, 1-10 employees

Less than a year

5.0

“free plan does it all”

Pros

Even on the free plan, it handles everything I need just as well as some tools that charge for it. It's very easy to use and seems self explanatory right from the start.

Cons

I don't have any complaints. I've loved using it and I'm actually curious about upgrading to the paid version just to see what extra features it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW
Beth Whitney

Hospital & Health Care, 1-10 employees

Less than a year

4.0

“productive and team-friendly”

Pros

Right away the interface gives off a productive vibe and the user friendly design makes it a really good fit for group projects and keeping up with team deadlines.

Cons

I don't really have any complaints about it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

JH
Joey Holler

Media Production, 1-10 employees

Less than a year

5.0

“clean design and fast updates”

Pros

Asana puts a lot of attention into usability and thoughtful design which makes it pleasant to work in. They're constantly improving the platform and new features seem to roll out pretty often. On the one occasion I contacted support, the reply came quickly and was actually helpful.

Cons

It's still missing a few smaller touches that would have a big impact for example, showing in the overview whether a task already has subtasks or comments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Real Estate, 11-50 employees

Less than a year

5.0

“fantastic visibility and integrations”

Pros

It has been an amazing task management system to use and the customer support has been excellent as well. It gives managers a clear big-picture view of everything happening in one place such as who is handling which modules, what the deadlines are and when work gets completed and approved. I also really like how user friendly the platform is. It helps me organize my work without much effort and the fact that it integrates with almost everything makes it even more useful.

Cons

One limitation is that for an individual workspace, it's not really possible to see all tasks gathered in a single place. If they fix that soon, this tool could really dominate the market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“versatile task planning”

Pros

One thing that really works well with Asana is how versatile it is, both for getting tasks done and for laying out everything that still needs to be completed.

Cons

Well navigating around and moving tasks from one place to another can feel a bit slow and tedious.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

4.0

“flexible boards and team setup”

Pros

Setting up organizations and teams is easy and it does a really nice job of helping manage projects and tasks through a variety of views and boards.

Cons

At times it's a bit too easy to lose track when tasks get buried under several layers of subtasks and it can be confusing to trace them back to the original parent task.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

6

A
Anonymous

Legal Services, 1-10 employees

Less than 6 months

4.0

“helpful task alerts and updates”

Pros

Assigning tasks is one of the parts I appreciate most, along with the task notifications and the ability to share project updates directly inside the software.

Cons

Task notifications do appear in the mobile app but it would be even better if project deadlines could also sync with our calendars.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KR
Kathy Reif

Accounting, 1-10 employees

More than a year

5.0

“flexible project tracking wins”

Pros

Being able to share files with followers and keep up with projects through constant updates is a big plus. The app gives plenty of structure without feeling restrictive or boxed in.

Cons

There is not much I would call a downside. It did take a little time to figure out how everything worked At first mostly because the app has so many different features for handling projects effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

ZY
Zach Yaciw

Religious Institutions, 51-100 employees

Less than a year

5.0

“all in one team hub”

Pros

Keeping everything for one person or the whole team in a single place has been really useful. It works as an all in one hub for information and communication which makes staying organized much easier.

Cons

When I reached out for support, the IT team was a little slow to respond. They did get back to me eventually though and once they did, they were very helpful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9