Total 5660 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NW
Nathaly Wheller

Utilities, 11-50 employees

Less than a year

5.0

“powerful task tracking and search”

Pros

One of my favorite things about this software is how it lets me link tasks across different projects, create subtasks and automate recurring tasks once they're set up. I also really appreciate being able to build custom fields that match the needs of each project. Those fields make it much faster to get a quick status update at a glance and they definitely help me stay productive. On top of that the advanced search is incredibly useful. I can run searches almost like reports and see the results in real time.

Cons

A frustration I run into is when someone adds me to a project without telling me first because I can completely miss it since I don't really pay close attention to the inbox. The inbox itself is a bit hard for me to work with and I feel the same way about the My Tasks area. Because of that I prefer when teammates mention a project to me directly so I know to follow it or when they verbally assign me a task and then I track it in my personal projects. I also sometimes wish the integration with Google Sheets was stronger since I spend a lot of my time working in Sheets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

EG
Etiana Guzman

Religious Institutions, 1-10 employees

Less than a year

5.0

“love the shared workflow”

Pros

Getting started with Asana feels very natural and it's convenient that everyone can use it from a phone or any computer. I really appreciate the checklist option for marking tasks complete, the calendar-style layout and how simple the group messaging is to use. I've also seen other companies rely on it to share project updates and files which says a lot. Absolutely love it.

Cons

This is hardly a real complaint but there are so many strong features packed into it that it can feel a little overwhelming in the beginning. It's been a long time since I first started using it though I still think a full walkthrough explaining everything the platform can do would be really helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LB
Laura Berryman

Real Estate, 101-500 employees

Less than a year

5.0

“perfect for planning design days”

Pros

Asana makes planning my designers' days really simple. I can quickly see a clear snapshot of what everyone has on their schedule and it helps a lot when I need to shift work around if someone gets too busy.

Cons

A recent update changed the task layout and one part of it feels less convenient now. We tag every task and before, that could be done without opening the task. Now I have to click into each one first which adds extra steps.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TM
Tracey Mitchell

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“versatile workspaces and fun touches”

Pros

Managing several projects across different workspaces is very doable with it. The layout is easy to move around in and it's simple to organize tasks based on what each team needs. The onboarding tool they provide is also really useful when bringing a team into the platform. Another feature I like is being able to create custom project templates which makes setting up new projects in the team workspace much faster. I even enjoy the background options as I set mine to show falling snow and that little detail makes the workday more pleasant.

Cons

There is a slight learning curve especially for employees who are not very comfortable with technology. The IT integration template helps a lot in addressing that issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

RB
Robert Brady

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“recurring tasks keep projects on track”

Pros

Recurring tasks were the feature that won me over and the calendar view is excellent too. On top of that it has plenty of tools to keep multiple projects organized and running on schedule.

Cons

One thing that can be a bit tricky is tracking a task's history when it repeats since the comments disappear with each new recurrence. I worked around that by adding notes to the task description instead so they stay there.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0

“reliable project tracking”

Pros

Our team has been using this web-based project management platform for the past few years and it has been really helpful. It gives us a good way to build project plans, monitor timelines and stay on top of progress across the team.

Cons

Getting comfortable with all of its different features took some time. A built-in step-by-step guide or tutorial would make the learning curve a lot easier to handle.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

NDAI
Norman David Agan II

Telecommunications, 1-10 employees

More than a year

5.0

“remote teamwork done right”

Pros

Working with a remote team is much better with this tool. It's excellent for collaboration and I also appreciate that the pricing works well for teams and businesses of all sizes.

Cons

I honestly don't have anything negative to mention about this software. It's genuinely one of my favorite tools for helping my team stay connected and work together remotely.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

MA
Maria Almeida

Online Media, 1-10 employees

Free Trial

5.0

“color coded planning that finally clicked”

Pros

Running a blog means juggling a lot and this is the first app that has actually kept me organized. I set up one main project and then added all the smaller pieces of my work under it, like YouTube, Instagram and newsletters. Having everything in one place lets me sort things by color, see what I've already finished and quickly know what still needs to be done in a given month. It's honestly the only system and app that has really worked for me.

Cons

Getting comfortable with it wasn't immediate. It probably took me about a week to really understand how to use it well and only with regular practice did it start to feel natural. The learning curve is a little steep and even with the tutorials, I still think it can be somewhat complicated to pick up at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

VS
Veronica Schmidt

Religious Institutions, 11-50 employees

Less than a year

5.0

“stays on track every time”

Pros

Asana keeps our team aligned and on top of project work. The due date reminders help everyone stay on schedule and being able to pull up past projects makes planning future work much more manageable. It's also helpful for communicating with each other and sharing updates across different tasks.

Cons

One thing I'd still like improved is finding older tasks more quickly. Sometimes I spend extra time searching for something because I can't remember the title it was saved under. Other than that I really don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PB
Puneet Bhalla

Internet, 51-100 employees

Less than a year

5.0

“helpful reminders and team tracking”

Pros

It is very easy to use. It sends email reminders for upcoming and overdue tasks which helps a lot with staying on top of work. It's really useful for teams that need to track progress and keep everything organized. There's also a mobile app available so you can still check and manage tasks even when you don't have access to the web version.

Cons

I haven't come across any real drawbacks with this tool. The only possible concern that comes to mind is that the pricing could be reconsidered a bit for smaller teams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

KE
Keith Emmerson

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“fantastic for task tracking”

Pros

Using it has not been a hassle especially for working with clients and keeping an eye on outstanding tasks. The subtask feature is excellent for splitting one larger task into smaller, manageable pieces. They've also clearly put effort into helping new users get up to speed quickly with decent starter templates and practical examples of how to use the platform.

Cons

One limitation is that a task can't be assigned to multiple people at once. That's a bit inconvenient for a development team although it can be worked around by mentioning the other person in the comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

7

JG
Jessica Garcia

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“organized teams, better updates”

Pros

Keeping the whole team organized with Asana takes very little effort and the recent updates have made the platform even better.

Cons

At times one screen can feel a bit crowded, like there is a little too much happening at once though it is still a really good tool overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EZ
Eduardo Zemborain

Publishing, 1-10 employees

More than a year

4.0

“clean interface and constant updates”

Pros

The interface is really appealing and I appreciate that the software keeps getting updated and improved on a regular basis.

Cons

Keeping track of a project in it can feel a bit complicated at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

GM
Giulio Michelon

Design, 11-50 employees

Less than 6 months

2.0

“too limited for complex work”

Pros

Its biggest strength is how simple it is and that's also where the problem starts. I appreciated that it isn't overly technical and was very easy to explain to the marketing team but it does feel limited.

Cons

In the end it was just too basic for the type of work we need to manage so we decided to move to a more technical solution.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

5

Functionality

3

TP
Tyas Pamelia

International Affairs, 1-10 employees

Less than a year

5.0

“Works well for us”

Pros

Putting together spreadsheet style lists in it is really enjoyable especially when I can turn them into practical checklists. The interface was also easy to understand from the very first time I used it. On top of that it works well as a management tool because it integrates with other apps making data sharing easier to organize, control and access.

Cons

When using it for group assignments, it becomes a challenge if you expect it to handle communication too since it does not currently provide built in online communication features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PS
Pratik Saraogi

Consumer Electronics, 11-50 employees

More than a year

4.0

“collaborative planning that integrates well”

Pros

It feels like a more advanced to-do list but with strong collaboration features that let teams work together effectively. The calendar sync, document integration and connection with Google Drive are really valuable and the pipeline setup for new teams is also a big plus.

Cons

One thing missing is a proper security option for admins especially tier-based access controls and IP restrictions for downloading sensitive information. If it included that it would be an all in one solution for us but unfortunately that capability is not available even on the paid plans.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

RB
Rivaldo Belekubun

Higher Education, 1-10 employees

Less than a year

5.0

“Easy to access”

Pros

Using it is very easy and it integrates really well with other applications which makes sharing data between tools simple. Also it gives convenient remote access from anywhere.

Cons

The thing that would make it even better is having a communication option during active online calls so I could send messages while on the call.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Design, 1-10 employees

Less than 6 months

5.0

“color coded task tracking win”

Pros

Asana works really well for the way I manage projects. The interface makes it simple to review my tasks, set priorities, update the team on what's finished or still in progress and share notes or feedback along the way. Years ago I used Trello with a smaller team and it wasn't nearly as effective. Asana was a much better fit for our five-person Communications team handling a large number of projects. I also respond really well to visual organization so the color coding is a big plus for me. We can use colors for collaborators, project categories and other details which makes everything much easier to scan. The Due Date feature is another favorite because I really like having deadlines clearly laid out.

Cons

The biggest challenge is that it's still a tool I have to remind some people to use regularly. My executive director, for example, doesn't really work in it and prefers a more analog or stripped-down way of managing tasks. For some people especially older users, all the extra features and visual elements can take a little time to adjust to. That said my collaborators were still able to communicate those tasks to him even before he was using it directly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Computer Software, 11-50 employees

Less than 6 months

4.0

“Reliable task tracking for teams”

Pros

As a task management tool for our team, it did a decent job. The software was really focused on handling individual tasks. We could assign tasks to specific employees or to groups and from there those people were responsible for managing each item. In that sense, it performed about as expected.

Cons

That said the platform's list-based layout made managing tasks feel barely more dynamic than working out of Google Keep. The sharing features were pretty limited and it often seemed less like people were collaborating and more like they were getting in each other's way. The product felt more like a blank sketchbook than a structured system. It also didn't provide enough built-in accountability and the file-sharing setup was complex enough that we had no interest in storing anything there.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

A
Anonymous

Individual & Family Services, 1-10 employees

Less than a year

4.0

“strong team task visibility”

Pros

Keeping processes organized is much simpler with Asana and it helps everyone stay current on tasks, deadlines and progress across multiple teams.

Cons

There's a bit of a learning curve At the beginning but after a few weeks of using it and building out processes, it starts to feel much more manageable.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

7

Functionality

8