Anonymous
Food & Beverages, 500+ employees
Less than a year
“clear task visibility”
Pros
Everything is laid out in a logical way so it's simple to keep track of what's happening and tag teammates in comments when needed.
Cons
The interface feels very outdated and it seems like too much attention has gone into advanced features while Trello, Monday, ClickUp and similar tools have pulled ahead when it comes to usability.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Kersten Conklin
Marketing and Advertising, 1-10 employees
Less than a year
“Decent tool”
Pros
Adding tasks is very easy and hassle free. It's also really convenient to attach documents and images without any hassle.
Cons
It's missing a shared calendar feature. We used Basecamp before and I appreciated being able to use it for both project management and a team calendar.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jenna Jackson
Food Production, 51-100 employees
Less than a year
“powerful collaboration boost”
Pros
After a bit of practice, Asana turns into a really strong productivity tool. The collaboration features are the part I enjoy most.
Cons
At the beginning it doesn't feel very user friendly. A lot of its features aren't very user friendly until you spend some time learning how everything works.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
8
Heather Hodge
Marketing and Advertising, 1-10 employees
Less than 6 months
“timeline keeps projects clear”
Pros
Getting started with the free trial made it really useful for assigning tasks to coworkers but the Timeline feature is the part I appreciate most. I'm a very visual person so being able to see the progress of a specific campaign or event laid out clearly in one place helps a lot. It's also really convenient to push a task to a later date when we're waiting on another piece to be completed before moving forward.
Cons
There's definitely a bit of a learning curve at the beginning. It took around a week to feel comfortable and fully understand how to use the platform.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Hospitality, 11-50 employees
Less than 6 months
“task tracking that clicks”
Pros
Creating and updating a pipeline is very easy and it does a really nice job with assigning tasks and keeping task completion organized.
Cons
There was a little bit of a learning curve At first but once everything made sense, I really started to enjoy using it. After you get familiar with it, it works well.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Steve Stokes
Marketing and Advertising, 11-50 employees
Less than a year
“reliable workflow coordination”
Pros
Asana keeps everyone organized on what needs to be done and when which helps the whole team stay on track without interruptions in the workflow.
Cons
One challenge is that some people have a hard time getting used to the platform. Communication could also be better although that feels more like an employee issue than a problem with the tool itself.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Elle Sommerville
Marketing and Advertising, 1-10 employees
Less than 6 months
“task tracking that keeps me engaged”
Pros
The task section works really well for me. It makes back-and-forth communication simple, lets me focus only on the tasks assigned to me and there's something really satisfying about checking items off once they're done.
Cons
I don't enjoy one thing that tasks aren't automatically sorted by due date. I'd prefer the items with the nearest deadlines to appear at the top, followed by the rest in the order they're due.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Samantha Ponder
Non-Profit Organization Management, 51-100 employees
Less than a year
“helpful for remote teamwork”
Pros
Asana has been really user friendly for keeping communication flowing across our organization. Since I work remotely, it fits my on-the-go routine really well and helps me stay connected wherever I am.
Cons
The thing that tripped me up was how easy it is to get lost in projects when there are tasks nested inside other tasks. It was a bit confusing to figure out At the beginning but once I learned how to use it properly, I ended up really liking the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
William MacFetrich Stahl
Marketing and Advertising, 1-10 employees
Less than 6 months
“task tracking that delivers”
Pros
Getting people added and assigning tasks is very easy. The platform runs reliably and being able to monitor progress along the way is a big plus.
Cons
One thing I'd really want is an activate or send button. It's frustrating that pressing enter makes something go live Right away and having a button to confirm the request or task would make that process feel complete.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jesus Solis Andrade
Telecommunications, 500+ employees
More than a year
“helpful gantt chart functionality”
Pros
One feature that really works well is the Gantt chart setup. It's very simple to use and adds a lot of value to the platform.
Cons
The reminder system feels too aggressive. It sends an email for every single item you set up which may not seem like a big deal At first but once you have more than 10 tasks pending, the constant project emails become overwhelming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Arts and Crafts, 1-10 employees
Less than a year
“versatile team planning hub”
Pros
Having everything laid out in a calendar-style view is something I really appreciate, along with all the extra tools that come with it. It goes well beyond being just a calendar or a way to keep meetings organized. You can chat with other users or employees right inside the platform and assigning tasks to specific people is a feature I especially enjoy because it's incredibly convenient and not something every platform offers.
Cons
Getting comfortable with it takes some time and I've also run into difficulties when trying to train other employees on how to use it. A few people end up feeling frustrated so it doesn't seem quite user friendly enough. On top of that the mobile app doesn't seem to perform as well as the desktop version.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
9
Functionality
7
Leah Hall
Design, 1-10 employees
Less than a year
“Fit for client workflows”
Pros
Bringing this into my business has been a huge win for both my team and my clients. When you're managing multiple entities At the same time you need communication and workflows to stay consistent at all times and this platform covers every one of those needs.
Cons
I don't have any complaints about it. The platform is user friendly and my clients can also use it from their phones whenever they're on the move.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Museums and Institutions, 51-100 employees
More than a year
“flexible setup that scales”
Pros
It's been really valuable how well the platform can scale and be customized to match whatever setup or workflow we need.
Cons
There honestly hasn't been much to complain about. We've been very happy with it overall. The only thing I can point to is the occasional downtime but that happens pretty infrequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam Lepak
Marketing and Advertising, 51-100 employees
Less than a year
“powerful slack and zapier connections”
Pros
A feature that doesn't get talked about enough is how many Zapier integrations it offers with other tools especially Slack.
Cons
There are a handful of paid features that are very basic and honestly feel like they should be included for free, while some free features seem like they belong on the paid side instead.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Marketing and Advertising, 1-10 employees
Free Trial
“well-built task organization”
Pros
It is very easy to work with. The software is thoughtfully designed and it does an excellent job of helping organize tasks so nothing slips through the cracks.
Cons
At first it can feel a bit intimidating to get into. There's a lot packed into the platform so it may seem overwhelming in the beginning. It helps to focus on the features you actually need day to day and build from there.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Sports, 500+ employees
Less than a year
“clear task ownership visibility”
Pros
One thing that really worked well was being able to tell exactly who each task was assigned to. For instance, when an ops team is dividing up responsibilities, you can see everyone's queue and balance the workload more effectively.
Cons
I'm still not sure whether there's an option to hide your queue. When I first started using it, I only picked up the basic features so some kind of training or a quick always-available walkthrough for questions would have been helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Tyler Tran
Religious Institutions, 1-10 employees
Less than a year
“task assignment that just works”
Pros
Being able to create tasks and assign them to someone on my team is something I really love about Asana.
Cons
I've really enjoyed using it and haven't run into many issues at all.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abigail Hutchings
Real Estate, 11-50 employees
Less than 6 months
“task tracking that works”
Pros
Across our company, everyone uses it and it has been a really effective way to stay on top of day to day tasks that need to be done. If one person takes a phone message for someone else, they can immediately assign a task to that person and include all the relevant details. That helps make sure nothing gets missed or forgotten. The ability to create sub-tasks is also really useful for managing individual properties within our business. It makes it quick and clear to see which task belongs to which property.
Cons
There really isn't much to complain about with this software. I've been very pleased with it overall.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Jade Walton
Civil Engineering, 101-500 employees
More than a year
“all in one task hub”
Pros
Asana has become the place where I keep pretty much everything. Adding tasks and projects is really quick especially on the mobile app and since I started using it I rarely miss deadlines or forget anything. It works as a reliable home for all the steps in a project, along with notes, ideas and random thoughts I need to keep track of. I also use the search feature all the time and at this point my daily routine would probably fall apart without it.
Cons
One thing I still haven't figured out is a simple way to view items from multiple projects that are all due on the same day or within the same week. It may be possible and I'm just not using the platform the way it was intended.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Design, 1-10 employees
More than a year
“organized team tracking”
Pros
As a team workspace, it does a really good job of keeping everything organized and making tasks easier to monitor. Following projects, checking on progress and communicating updates with the team all feel very manageable in one place.
Cons
Recurring tasks were where it fell short for me since that feature felt awkward and unreliable. If I set them up the wrong way, it would trigger way too many notifications and make things confusing fast. Not being able to depend on recurring tasks was a real problem and ultimately the biggest reason I moved away from it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
5