Oil & Energy, 11-50 employees
Less than 6 months
“Robust and Intuitive”
Pros
The software's extensive and useful features are organized intuitively. Although implementation and customization were lengthy, having various configuration scenarios proved beneficial.
Cons
Sometimes, the abundance of features and options can be overwhelming. While a basic solution might have been more suitable for our immediate needs, the software's future capabilities to adapt to changing needs are anticipated. The training has been somewhat fast-paced and rushed, aligning with BigTime's aim to complete implementation swiftly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Environmental Services, 11-50 employees
Less than 6 months
“Great for small Service Oriented Busniess”
Pros
The software is simple and integrates with QUO and Hubspot.
Cons
Integrations are more intricate than they initially appear, and the platform lacks as many additional features as other alternatives.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Media Production, 1-10 employees
Less than a year
“Great product”
Pros
The software helps keep everything straight.
Cons
The product is good, but there is room for improvement in quality, although it is still considered very good.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer & Network Security, 11-50 employees
More than a year
“Big Time for UNS”
Pros
The user-friendly interface of Big Time simplifies tasks such as project setup, assignment, and integration with consultants' calendars. The timekeeping feature and reporting capabilities are highly valued.
Cons
Setting up tasks and allocations for extended projects can consume a considerable amount of time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 51-100 employees
Less than 6 months
“All in one”
Pros
BigTime significantly eases task tracking, time management, scheduling, and progress monitoring, with added convenience through mobile compatibility. The exceptional support team enhances the overall experience.
Cons
The inclusion of notes under the hours is a noteworthy aspect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Civil Engineering, 1-10 employees
Less than 6 months
“Big Time Review”
Pros
The software allows for comprehensive job tracking from initiation to completion, providing insights into budget adherence. Its adaptability to various circumstances enhances its effectiveness.
Cons
Inability to integrate the history of past jobs into BigTime is a drawback. As a company with over 85 years of history and a substantial following from previous clients, the ability to revisit these jobs would be advantageous.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Civil Engineering, 1-10 employees
Less than 6 months
“Big time is worth a try”
Pros
The staff's genuine belief in and commitment to the product is a standout feature. Core values shine through, reflecting a strong endorsement of the company's principles.
Cons
The necessity of acquiring new knowledge is a significant aspect.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Design, 11-50 employees
More than a year
“Big Time Switch from Timeslips after 20+Years”
Pros
Flexibility becomes apparent once users grasp its functionalities. Customer Support is the best for efficient problem resolution and a commitment to client satisfaction.
Cons
The software's inability to execute certain tasks that I'm accustomed to is expected during a transition from one system to another.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Architecture & Planning, 11-50 employees
More than a year
“Strong Time Entry and Allocation Tools”
Pros
BigTime proves user-friendly across time entry, project management, budget tracking, and allocation establishment. It facilitates efficient project performance tracking through usable reports and graphical representations. The support team serves as a valuable resource.
Cons
Similar to many programs, introducing this across a team involves a time-intensive learning curve. While it enhances efficiency in the long term, adapting to its complexity can be challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Saves time, money, and headaches.”
Pros
Project timers seamlessly integrate with timesheets, enhancing reporting accuracy.
Cons
The training fee required to start using the software is a consideration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Medical Devices, 51-100 employees
More than a year
“Project budget & time management tool”
Pros
BigTime excels in real-time billing and time management reporting, ensuring projects stay on budget and well-resourced. Its online and app versions enhance accessibility for all employees.
Cons
Over the three years of using BigTime as a company, finding it easy to use and manage has been the experience, with no complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Insurance, 51-100 employees
Less than 6 months
“BigTime - BigEasy”
Pros
The software is praised for its ease of use, intuitive interface, quick functionality, and a clean design.
Cons
As an end user inputting time, there's no specific comment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Accounting, 1-10 employees
Less than 6 months
“Project Management Software”
Pros
Noted for its user-friendliness, easy navigation, and exemplary customer support and service.
Cons
The preference is for manual timers to commence when employees start the task.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Insurance, 500+ employees
Less than 6 months
“Easy to use”
Pros
Highlighted for its user-friendly interface and ease of client navigation.
Cons
With only a week of using BigTime, there's nothing specific to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Civil Engineering, 11-50 employees
Less than 6 months
“Awesome employees”
Pros
Commended for its features like time tracking, invoicing, project management, and wallet functionality.
Cons
Having just commenced using the software, it's too early to provide detailed feedback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Great Customizable Software”
Pros
Notable for its extensive customization options, integration with QuickBooks, white-glove service from the customer support team, and comprehensive project management features.
Cons
The inability to change the Project Fee to "Project Budget" is a preference but not a significant issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Management Consulting, 11-50 employees
More than a year
“Great Experience”
Pros
Described as very user-friendly, particularly in issuing invoices and managing time. Also provided training is acknowledged.
Cons
A desired feature is a reminder for invoicing outside the normal period, and discussions with customer support team often are expected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Accounting, 1-10 employees
Less than 6 months
“Good app.”
Pros
Appreciated for its time sheet and task management functions.
Cons
The change or save data function is not particularly liked, and it sometimes involves more steps.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Accounting, 1-10 employees
More than a year
“BigTime Best Time Billing Solution”
Pros
Praised for its ease of use, report tracking, and seamless integration with Quickbooks.
Cons
There are no cons; the product functions as designed, and there are no complaints.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Civil Engineering, 11-50 employees
Less than 6 months
“Project Management Software +”
Pros
BigTime is lauded for its affordability and ease of implementation, offering a range of features that allowed for streamlining and eliminating other software subscriptions.
Cons
The absence of a "clock-in, clock-out" function and the perceived less detailed time tracking compared to the previous software (Tsheets) are noted dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9