BigTime Software Reviews

Pros

BigTime streamlined billing, invoicing, scheduling, and task management for a small office. Though there's a learning curve, BigTime's support has been available every step of the way.

Cons

Learning the program did take some time.

Pros

The integration with Quickbooks and the platform's cost appeal. The software's ease of use for time tracking and invoicing is appreciated.

Cons

One limitation is the inability to add tasks/projects to multiple clients simultaneously.

Pros

The software is user-friendly and easy to use.

Cons

Some expense features are currently in the developmental phase.

Pros

Tracking time and real-time project billing status overview are valuable features.

Cons

During the early implementation stages of BigTime, all aspects represent an improvement over our previous operations, with no identified "cons" at this point.

Pros

The online real-time time entry is convenient, making it the best time entry tool used in the last 20 years.

Cons

Despite efforts to find a negative aspect, nothing has been discovered; the entire team expresses satisfaction with this tool.

Pros

The software is suitable for small to medium-sized businesses. It allows them to manage complex projects and multiple teams working together.

Cons

None.

Pros

It is good at project budgets and customer invoices for faster reimbursement and better record keeping.

Cons

None.

Pros

With BigTime ​​we have become more and more confident in our workflow and track when who, and what our work is in. This is the key to project management and Big Time has been a huge help to our company.

Cons

Implementation was a bit tricky and sometimes the system can get a little confusing.

Pros

I appreciate that the software allows us to invoice clients, generate and pay expenditure reports, and gather project information in an easy-to-use project database. Time tracking is simple, and built-in reports make it easy to see crucial data with just a few clicks.

Cons

Although the BigTime monitor is not a service, it does require an account to be logged in at all times in order to function.

Pros

I like BigTime because its easy to set up a project with tasks that match the terms of the contract. You can also set cost and invoice rates at the company, project, and even task levels. This flexibility makes it easy to create invoices that correspond to the contract structure.

Cons

I like that they keep on improving and adding features. Nothing to complain about so far.

Pros

BigTime, a move from QuickBooks Online, enabled accurate tracking of project financial health. The Report Center efficiently organizes and presents data, with custom reports available.

Cons

Over the years, BigTime has incorporated user suggestions into real features. While the reporting center may lack intuitiveness at times, the support team can assist in custom building reports.

Pros

Timesheet ease and detailed reports support project tracking. The smooth invoicing process, synced with QuickBooks, was a selling feature.

Cons

The recent addition of BigTime Wallet allows clients to pay invoices with a credit card or ACH using a link. While we are just beginning to use it, Support team has been helpful. It is noted that arranging technical support from the beginning by the sales department would have been preferable.

Pros

Integration with QuickBooks is seamless, and the software is easy to use.

Cons

After several years of use, no cons have been identified. There is contemplation of expanding its usage beyond timesheets.

Pros

BigTime consolidated time tracking, expense tracking, and invoicing, saving over 80 man-hours monthly. Exceptional customer service, particularly from the member assisting us.

Cons

Transitioning from various tools to one simple and easy-to-use tool makes it challenging to pinpoint areas for improvement at this stage.

Pros

It is a user friendly software. The client portal facility is amazing. Clients can view, discuss, share the insights and files on project progress. It connects the managers and users with each other.

Cons

There arent any cons to mention at the moment.

Pros

Overall, our experience working with the BigTime team and the product has been really great. All of our issues and inquiries were answered as soon as they arose. I enjoy how simple the UI is and how little it confuses me.

Cons

It appears that Quick Books and other tools dont sync as smoothly as they used to.

Pros

BigTime is a popular professional services automation software that helps professional service firms to track and act on operational metrics.

Cons

None.

Pros

Key features include timesheets, custom invoicing, reporting, customization ability, and reliable user support.

Cons

Currently, this product is satisfactory, and no cons are reported.

Pros

BigTime offers insight into true costs per client and gross margins. It enables tracking of employee tasks, benchmarks task duration, identifies underutilized staff, and enhances client management.

Cons

Our management team has no complaints about BigTime.

Pros

It allows to manage the time, billing for multiple projects, and identify areas of opportunity with advanced features like resource allocation and custom reporting.

Cons

None.