Accounting, 1-10 employees
Less than 6 months
“Intuitive and User Friendly”
Pros
The software's intuitive use and setup contribute to its ease of adoption.
Cons
Currently, no specific needs come to mind.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Environmental Services, 1-10 employees
Less than 6 months
“Awesome software /app and better implementation”
Pros
Revolutionary in terms of time tracking and invoicing, significantly impacting our workflow.
Cons
Improved customization capabilities are sought.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Public Relations and Communications, 11-50 employees
Less than 6 months
“Great plaform!”
Pros
BigTime's super-easy interface, coupled with excellent support from Sam, makes it a fool-proof platform.
Cons
No complaints so far; using it to break down time by client, foreseeing usefulness in budgeting and expense tracking.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Architecture & Planning, 1-10 employees
More than a year
“Architectural Firm Review”
Pros
The timesheet feature for employees and the expenses side are particularly loved.
Cons
Acknowledgment of unfamiliar features in BigTime, anticipating learning over time. Synchronization issues noted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Architecture & Planning, 1-10 employees
More than a year
“Happy architect”
Pros
Ease of use and real-time reporting of project financials are noteworthy.
Cons
Lack of integration with collaborative software, specifically scheduling and task-driven applications like Asana or Smartsheets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Civil Engineering, 1-10 employees
Less than 6 months
“A Lot of Potential!”
Pros
The time tracking, reporting, and budget tracking features are well-liked.
Cons
Tricky implementation, lacking confidence in the interaction between BigTime and QuickBooks Desktop.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than a year
“BigTime”
Pros
Ease of use, integration with Intuit, ease of expense tracking, and excellent customer service are key strengths.
Cons
The reporting tool, though potentially due to being a new user, requires downloading reports in Excel for customization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Construction, 1-10 employees
Less than 6 months
“What Big Time Means To Us!”
Pros
The software's greatest asset, from my perspective, lies in its capacity to assign fixed rates to projects, a feature that has a profound impact on our business. It extends our capabilities significantly, allowing us to effectively track earnings on each project, an enormous benefit.
Cons
I haven't identified anything I dislike yet; if that changes in the future, I'll certainly let you know.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fine Art, 1-10 employees
Less than 6 months
“BigTimeAwesome”
Pros
Easy implementation, providing a live view into project health, with amazing support.
Cons
Desires more dashboard options, finds scheduling basic, and notes occasional QuickBooks integration issues.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Design,, 11-50 employees
More than a year
“Lidia Zelkina”
Pros
Project Management, Reporting, and ease of use, along with seamless integration with other apps, are valued.
Cons
Positive sentiments about the software, with a highlight on the reporting system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 11-50 employees
Less than 6 months
“First Impression of Big Time”
Pros
The product's user-friendliness, customization options, and excellent communication with support and representatives contribute to its ease of use.
Cons
Specific missing features for the company, including a direct vendor bill field and a way to create contracts for clients with varying billable rates. A workaround is available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Hospitality, 51-100 employees
Less than a year
“Finally Switched”
Pros
Consistent team members and effective communication are highlighted.
Cons
Lacks a vendor module for including vendor invoices billed to customers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Management Consulting, 1-10 employees
More than a year
“Easy to use and implement”
Pros
Easy use, a great mobile app for receipts, good reporting capabilities, and helpful weekly training sessions, especially those led by Ben.
Cons
Issues noted when using the application on an airplane with weak internet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“BigTime is BIGTIME”
Pros
This software proves to be user-friendly for daily tasks and has a short learning curve. With over 25 years of experience using similar systems, I can confidently affirm that this one has finally mastered the art.
Cons
Currently, there's nothing to complain about. It has fulfilled all my requests and needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 11-50 employees
Less than 6 months
“Excellent Service”
Pros
Designed with intuitive features for new users, the software anticipates and resolves common challenges encountered in our business.
Cons
We haven't encountered any negative experiences so far.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“BigTime is a Big Help!”
Pros
BigTime is recognized as the easiest tool for entering and tracking time and expenses.
Cons
A desire for a feature to view all companies logged into the BigTime platform instead of having to view all projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 1-10 employees
More than a year
“Quick responses”
Pros
It excels in organizing projects, ensuring accessibility that is straightforward for everyone involved.
Cons
I wish technical support was available 28/7; it seems I often need assistance during off-hours!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Utilities, 1-10 employees
Less than 6 months
“Nice user experience for PM”
Pros
Featuring user-friendly aspects, it allows for seamless tracking of progress, expenses, time, and more across various project tasks.
Cons
At the moment, I have a neutral stance and don't observe any dislikes about the software. It's running very smoothly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Human Resources, 51-100 employees
More than a year
“BigTime is easy to use”
Pros
Effortlessly tracking time for my projects, the interface stands out for its flexibility and versatility.
Cons
I desire a feature to track different types of billing rates, such as daily or monthly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 11-50 employees
Less than 6 months
“BigTime Rocks”
Pros
The software's intuitive nature makes it easy to make adjustments to submitted timesheets or expense reports, a feature I find highly valuable.
Cons
It should incorporate an option to track costs for projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10