BigTime Software Reviews

Pros

Online access and responsive support, along with quick setup and additional training options, contribute to BigTime's appeal.

Cons

I'd prefer to work in tables for faster data input. Drafting reports can be challenging because of the complexity and amount of data.

Pros

BigTime excels not only in user interface but also in exceptional support responsiveness.

Cons

I can't think of any negatives. Whenever we have an issue, the support team is quick to help.

Pros

Timekeeping and tracking are effortless with BigTime, offering extensive reporting options and efficient customer support.

Cons

Some tasks require multiple steps to use effectively, which can be cumbersome. You have to enter information, run a report, and then make adjustments.

Pros

The web interface is intuitive and accessible from any browser, thanks to its cloud-based nature.

Cons

It would be helpful to have the ability to run more than one timer at a time, although I understand why that might not be possible.

Pros

Transitioning from our old software was seamless, with the addition of the app enhancing usability.

Cons

We're waiting for an upgrade that allows the app to log credit card expenses. Right now, our employees love the app but can't use it for logging credit card expenses.

Pros

The availability of chat support and extensive online resources make learning and using BigTime convenient.

Cons

I'm satisfied with the software, and my coworkers haven't had any complaints either. We're happy customers.

Pros

At present, BigTime appears to fulfill all our requirements, although I'm still in the learning phase and don't possess much knowledge about it.

Cons

none

Pros

Upgrading to IQ from an older version of BigTime was a logical decision upon seeing the improved screens and features.

Cons

N/A

Pros

The user-friendly interface and excellent support, particularly from Brannon, enhance the timesheet experience.

Cons

N/A

Pros

Despite not fully exploring the system, positive experiences with salespeople were noted, although there were challenges with generating invoices.

Cons

The initial support response wasn't great. They might be better suited for medium to large companies.

Pros

BigTime enables accurate tracking of employee time allocation, facilitating proper billing and resource allocation.

Cons

Sometimes, an error occurs when submitting time logs, resulting in duplicate entries. Admins can fix incorrect entries if they were submitted by mistake.

Pros

The task and workflow management features, along with detailed notes transfer, enhance accuracy in compensation and billing.

Cons

It would be helpful to have timestamps for staff entries so we can track time trends on projects.

Pros

BigTime's professional automation services save considerable time, while its reporting capabilities are invaluable for business operations.

Cons

While we like BigTime, it would be even better if it could link with our JobScience database.

Pros

The functionality to create and assign tasks to employees, along with setting up budgets for time and costs, proves to be beneficial.

Cons

The report generation process proves challenging, often resulting in crashes with default settings. Enabling payments to be directly posted to QuickBooks would significantly enhance the software's utility.

Pros

Tracking budgets and seamless syncing with QuickBooks are standout features of BigTime.

Cons

The initial setup is overwhelming because we're just starting to use the program.

Pros

BigTime's simplicity for end-users and administrators, along with its effective sync function, make it a preferred choice.

Cons

One missing feature is the ability for admins to set up and apply holiday defaults to employee timesheets. This would solve issues that come up during pay periods with holidays.

Pros

The program offers extensive customization options to suit specific needs, and the customer service provided is exceptional.

Cons

I have nothing to mention from my side

Pros

BigTime's ease of use, quick support responses, and intuitive interface make it suitable for users of all levels.

Cons

As a user who doesn't import to an accounting package, the ability to mark time as paid for generating unbilled reports is desired.

Pros

We've recently adopted BigTime for time tracking, and while there's room for improvement, especially coming from QuickBooks and an in-house system, we're hopeful for betterment.

Cons

Transitioning from QuickBooks involves an adjustment period. Though BigTime offers extensive customization, the intricate reporting system can be overwhelming, lacking desired comparative reports. However, commendable customer service efforts have been made to address our needs.

Pros

It's easy to use and effectively manages time and expenses. The mobile app adds portability, ensuring I can stay current with my entries throughout the day.

Cons

While still learning to track projects efficiently, I realize the need to allocate more time to explore report functionalities.