Computer Software, 51 - 200 employees
“BigTime: A Cloud-Based Time Recording and Billing Application”
Pros
BigTime is a cloud-based time recording and billing application designed specifically for professional services companies. Its cloud-hosted nature provides convenience and accessibility for users.
Cons
However, some users have expressed concerns about the pricing structure of BigTime. While it offers a range of pricing options to cater to different needs and budgets, there have been complaints about the costs accumulating quickly, especially for larger teams or organizations with complex billing requirements.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 10-49 employees
“Great results with this system.”
Pros
So far, my experience with BigTime has been fantastic. The user interface is simple to use, which has resulted in more accurate data from the team and faster administrative processing on my end.
Cons
NONE
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Entertainment, 10-49 employees
“Efficient system”
Pros
I like BigTime for its ease of use and efficient smart phone integration.
Cons
Slows down often.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Aeslin Design Group, LLC, 10-49 employees
“Big Time has been a Big Help.”
Pros
Bigtime gives us the ability to manage our projects time and expenses more efficiently and work together cohesively as a team.
Cons
I am unable to view most of the reports on my mobile phone
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Not Specified, 1-10 employees
“The Perfect Workflow Management Solution”
Pros
BigTime has been a real gamechanger for our workflow management. It has helped our business grow with its robust feature set easy management of custom reports and streamlined payment processing. The user interface is intuitive.
Cons
In my experience I havent encountered any significant issues with the software it operates smoothly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Legislative Office, 500+ employees
“Excellent Invoicing Software”
Pros
BigTime stands out as one of the best billing software solutions Ive come across. The customer service is topnotch and while there may be a few minor glitches it works exceptionally well when used correctly.
Cons
The drawbacks associated with this software are minimal so you wont encounter many issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
IT Consultant , 2-9 employees
“Helpful ”
Pros
Managers can assign task, re -assign tasks very easily depending upon the personnel availability and capacity .
Cons
Some of the tasks require too many clicks that is awful.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Accounting, 10-49 employees
“Good tool for project management.”
Pros
Its simple to use and gives us the information we need about our project budgets and the financial position of our ongoing projects.
Cons
None, so far
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Civil Engineering, 50-99 employees
“We love it”
Pros
I appreciate that It syncs with our Quickbooks account, making time and expenditure tracking simple and accessible for our field staff, and the support crew is always responsive and helpful.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Ideal Uesr , 2-9 employees
“Innovative ”
Pros
The developers staff is wise. They identify mid way challenges and come up with sophisticated solutions.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Design, 10-49 employees
“BigTime Review”
Pros
I appreciate that BigTime offers a thorough training software to assist us in getting the most out of the software.
Cons
The mobile app can be glitchy
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Financial Services, 500+ employees
“BigTime Review UserFriendly Time and Expense Tracking”
Pros
BigTime allows for accurate and efficient time and expense tracking offering features like timerbased tracking and mobile app functionality. The support team has been quite helpful during the software deployment process.
Cons
The pricing plans can be relatively more expensive compared to some other options in the market and there are some limitations in meeting our billing needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Civil Engineering, 500+ employees
“A Positive Experience with BigTime”
Pros
BigTime is a helpful and versatile software that can be quite beneficial in various situations.
Cons
The softwares limited customization options might be a slight drawback.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Building Materials, 1-10 employees
“Newbies Perspective”
Pros
As newcomers to BigTime we are hopeful that the products ease of use lives up to its promise.
Cons
At this early stage we havent encountered any issues so theres nothing to dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Building Materials, 1-10 employees
“Initial Impressions as New Users”
Pros
As newcomers we are just getting started with BigTime and we hope the product delivers as promised in terms of ease of use.
Cons
At this early stage we havent encountered any issues so theres nothing to dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Building Materials, 1-10 employees
“Early Impressions as New Users”
Pros
Were just starting out with BigTime and were hoping that it lives up to its promise of being an easytouse product.
Cons
At this early stage we havent encountered any issues so theres nothing to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 2-9 employees
“Useful system”
Pros
BigTime assists us in keeping track of time. I also like that Its simple to organize the setup for reporting.
Cons
Nothing of significance
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Defense & Space, 11-50 employees
“BigTime has been a great help.”
Pros
The software is a perfect fit for our firm. The support service is fantastic and really helpful!
Cons
Activity tracking for project management tasks is less developed than the rest of the platform
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
SME Solutions Group, Inc., 10-49 employees
“BigTime”
Pros
Producing reports takes minimal effort, and our team finds the user interface for entering time to be simple and quick.
Cons
Importing project files from other software, such as Excel or MSProject, is not possible.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Telecommunications, 500+ employees
“Best Invoicing Software”
Pros
Invoicing and billing are vital for our company and BigTime excels in this aspect making billing fast and efficient. Its important for us to be able to share invoices quickly with our customers.
Cons
There are no major issues to report the only improvement could be more customizable templates.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7