Total 499 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Vinit

Computer Software, 51 - 200 employees

5.0
January 2023

BigTime: A Cloud-Based Time Recording and Billing Application

Pros

BigTime is a cloud-based time recording and billing application designed specifically for professional services companies. Its cloud-hosted nature provides convenience and accessibility for users.

Cons

However, some users have expressed concerns about the pricing structure of BigTime. While it offers a range of pricing options to cater to different needs and budgets, there have been complaints about the costs accumulating quickly, especially for larger teams or organizations with complex billing requirements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

C

Chloe

Information Technology and Services, 10-49 employees

5.0
January 2023

Great results with this system.

Pros

So far, my experience with BigTime has been fantastic. The user interface is simple to use, which has resulted in more accurate data from the team and faster administrative processing on my end.

Cons

NONE

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

H

Harpar

Entertainment, 10-49 employees

4.0
January 2023

Efficient system

Pros

I like BigTime for its ease of use and efficient smart phone integration.

Cons

Slows down often.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A

Aaron

Aeslin Design Group, LLC, 10-49 employees

4.0
January 2023

Big Time has been a Big Help.

Pros

Bigtime gives us the ability to manage our projects time and expenses more efficiently and work together cohesively as a team.

Cons

I am unable to view most of the reports on my mobile phone

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

5.0
January 2023

The Perfect Workflow Management Solution

Pros

BigTime has been a real gamechanger for our workflow management. It has helped our business grow with its robust feature set easy management of custom reports and streamlined payment processing. The user interface is intuitive.

Cons

In my experience I havent encountered any significant issues with the software it operates smoothly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

P

Philippe

Legislative Office, 500+ employees

4.0
January 2023

Excellent Invoicing Software

Pros

BigTime stands out as one of the best billing software solutions Ive come across. The customer service is topnotch and while there may be a few minor glitches it works exceptionally well when used correctly.

Cons

The drawbacks associated with this software are minimal so you wont encounter many issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

M

Michael

IT Consultant , 2-9 employees

4.0
December 2022

Helpful

Pros

Managers can assign task, re -assign tasks very easily depending upon the personnel availability and capacity .

Cons

Some of the tasks require too many clicks that is awful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Angela.

Accounting, 10-49 employees

5.0
December 2022

Good tool for project management.

Pros

Its simple to use and gives us the information we need about our project budgets and the financial position of our ongoing projects.

Cons

None, so far

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Alyna

Civil Engineering, 50-99 employees

5.0
December 2022

We love it

Pros

I appreciate that It syncs with our Quickbooks account, making time and expenditure tracking simple and accessible for our field staff, and the support crew is always responsive and helpful.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

C

Carter

Ideal Uesr , 2-9 employees

4.0
December 2022

Innovative

Pros

The developers staff is wise. They identify mid way challenges and come up with sophisticated solutions.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

C

Christopher

Design, 10-49 employees

4.0
December 2022

BigTime Review

Pros

I appreciate that BigTime offers a thorough training software to assist us in getting the most out of the software.

Cons

The mobile app can be glitchy

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

B

Brian

Financial Services, 500+ employees

4.0
December 2022

BigTime Review UserFriendly Time and Expense Tracking

Pros

BigTime allows for accurate and efficient time and expense tracking offering features like timerbased tracking and mobile app functionality. The support team has been quite helpful during the software deployment process.

Cons

The pricing plans can be relatively more expensive compared to some other options in the market and there are some limitations in meeting our billing needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Z

Zmel

Civil Engineering, 500+ employees

5.0
December 2022

A Positive Experience with BigTime

Pros

BigTime is a helpful and versatile software that can be quite beneficial in various situations.

Cons

The softwares limited customization options might be a slight drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Amy

Building Materials, 1-10 employees

5.0
December 2022

Newbies Perspective

Pros

As newcomers to BigTime we are hopeful that the products ease of use lives up to its promise.

Cons

At this early stage we havent encountered any issues so theres nothing to dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Amy

Building Materials, 1-10 employees

5.0
December 2022

Initial Impressions as New Users

Pros

As newcomers we are just getting started with BigTime and we hope the product delivers as promised in terms of ease of use.

Cons

At this early stage we havent encountered any issues so theres nothing to dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Amy

Building Materials, 1-10 employees

5.0
December 2022

Early Impressions as New Users

Pros

Were just starting out with BigTime and were hoping that it lives up to its promise of being an easytouse product.

Cons

At this early stage we havent encountered any issues so theres nothing to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Y

Yael

Information Technology and Services, 2-9 employees

5.0
November 2022

Useful system

Pros

 BigTime assists us in keeping track of time. I also like that Its simple to organize the setup for reporting.

Cons

Nothing of significance

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Bill

Defense & Space, 11-50 employees

3.0
November 2022

BigTime has been a great help.

Pros

The software is a perfect fit for our firm. The support service is fantastic and really helpful!

Cons

Activity tracking for project management tasks is less developed than the rest of the platform

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

C

Carla

SME Solutions Group, Inc., 10-49 employees

4.0
November 2022

BigTime

Pros

Producing reports takes minimal effort, and our team finds the user interface for entering time to be simple and quick.

Cons

   Importing project files from other software, such as Excel or MSProject, is not possible.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A

Abhinav

Telecommunications, 500+ employees

4.0
November 2022

Best Invoicing Software

Pros

Invoicing and billing are vital for our company and BigTime excels in this aspect making billing fast and efficient. Its important for us to be able to share invoices quickly with our customers.

Cons

There are no major issues to report the only improvement could be more customizable templates.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7