Total 499 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D
Denise

Marketing and Advertising, 101-500 employees

4.0

Streamlining Time and Expenses with BigTime

Pros

BigTime plays a crucial role in our daily operations for tracking time managing expenses and sending invoices. Its integration with QuickBooks ensures that our financial data is always uptodate. Customer support is highly responsive.

Cons

One limitation weve encountered is the inability to filter invoices by Team Lead in the approval screen which would be a helpful feature. Additionally modifying reports isnt straightforward and we often need support for these tasks.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Abhinav

Telecommunications, 500+ employees

4.0

Review of BigTime Invoicing Excellence

Pros

BigTime has been pivotal in meeting our invoicing and billing needs. It enables quick and efficient billing which is vital for our company.

Cons

There are no major issues to report but having more customizable templates could be a nice addition.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

D
Denise

Marketing and Advertising, 101-500 employees

4.0

Efficient Time and Expense Entry with BigTime

Pros

BigTime is our goto solution for time tracking expense management and invoicing. Its integration with QuickBooks ensures our data is always uptodate.

Cons

A drawback is the inability to filter invoices by Team Lead in the approval screen which makes it challenging to maintain privacy and access control.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A
Abhinav

Telecommunications, 500+ employees

4.0

Best Invoicing Software for Efficiency

Pros

BigTime has been an essential tool for efficient invoicing and billing. It enables fast and easy billing processes which is crucial for our business.

Cons

While there are no significant issues having more customizable templates would be an enhancement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

SK
Shane K.

Civil Engineering, 11-50 employees

5.0

Bigtime really helps out with managing stuff.

Pros

I would go against popular opinion and say that it is very competitively priced. I mean, just consider the list of features it offers along with the stability, and you’d stop considering the price as a hurdle. It is incredibly simple to use, especially when managing a large team. We have been collaborating with each other with ease, and our managers love using it to handle time tracking for their respective teams. Customer support is also excellent. Bigtime has stopped us from spending extra on other software.

Cons

The only thing that Bigtime is not perfect at is the actual clock-in and clock-out features. It basically means that sometimes the software is unable to keep accurate track of when you start and stop. which kinda questions the purpose of time-tracking software. We can be careful with our time handling to make sure the issue does not happen, but it is inconvenient to do so manually. The previous software we used was way better at time monitoring than this one. But BigTime actually allows better project management, which makes us stick with it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MZ
Mary Z.

Oil & Energy, 11-50 employees

3.0

Not the best, but definitely a good one.

Pros

Bigtime is practically a giant project management dashboard, which contains all the data you need on one screen and is amazing! Generating expense reports, gathering project information, and handling client payments are streamlined and intuitive. All the features work in collaboration with each other to provide the most complete solution possible. The software is so simple that we have rarely felt the need to contact customer support since our own software team generally does the maintenance on their own. Quickbooks can be very easily integrated, which is an added plus, and data can be viewed very easily using built-in reports.

Cons

There’s a sort of jockey app called BigTime Monitor, which itself is not really a service but still requires you to be constantly logged in, which is a nuisance at best and a waste of time at worst. They do work on it constantly, so I am sure it will be made into a proper service pretty soon so that we dont have to worry about it anymore.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

JD
Jessica D.

Information Technology and Services, 101-500 employees

4.0

One of the best time management programs out there.

Pros

I have never used a software this perfect, which does exactly what you want and when you want it. Task management is so flawless that I have actually stopped double-checking the schedules and data entries. All the employees know what they are supposed to do and use BigTime to the max for the best possible results. We have been managing our tasks so perfectly by breaking them up into tiny, more manageable pieces. The biggest feature so far is the reporting module, which lets us create custom reports that closely match our requirements, and it has been really great working with it.

Cons

The integrations with other apps are not great, and the software seems glitchy at times since one module might not properly communicate with another, which leads to missing data and even complete entries. The issues are fixed with a restart but sometimes require a more technical solution. It is a relief knowing that the support is actually there when you need it, and you can directly talk to a live agent to solve the problem as soon as possible.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

N
Nani

Civil Engineering, 500+ employees

5.0

BigTime Efficient Time and Project Management

Pros

BigTime has greatly improved our time management and project coordination allowing for easy customization.

Cons

One limitation is its availability which is not widespread across all countries.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N
Nani

Civil Engineering, 500+ employees

5.0

BigTimes Impact on Project Management

Pros

BigTime has significantly enhanced our project management capabilities providing flexibility for making modifications as needed.

Cons

A drawback is the softwares limited availability as its not accessible in all countries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Alexa

Internet, 100-499 employees

5.0

Long term BigTime user.

Pros

The system is simple to operate and has a short learning curve.

Cons

Ive been using it for three years and have had no issues or complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hugo

Anonymous , 2-9 employees

3.0

Billing and invoicing

Pros

The software allows to track the reimbursable, mileage, credit card expenses, log service fees, or contractor invoices.

Cons

The system has few bugs that needs to be fixed first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

T
Taylor

Assistant manager, 2-9 employees

4.0

Mobile timesheet app

Pros

It has mobile timesheet app that helps in creating the digital expense report regarding projects. It also evaluate the time spent on each project.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

P
Peter

Days autos shop , 10-49 employees

4.0

Project management feature is best

Pros

BigTime allow managers to monitor project status, set activities, and allocate assignments etc.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

R
Roy

Hamisoft , 2-9 employees

4.0

My favourite

Pros

The clients feedback is appreciated that is great aspect about it.

Cons

None

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S
Stephanie

Civil Engineering, 2-9 employees

4.0

Great new features

Pros

All of the new features are fantastic, especially the new, easier-to-manipulate analytical tools. We hope that giving project managers this degree of authority with BigTime would reduce the manual paperwork burden.

Cons

Reporting could use some enhancement. Some numbers come out as dates.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

R
Rhonda

CPA Business Advisors, inc , 2-9 employees

5.0

Gets the job done

Pros

The software continues to improve its product and add new features within the system as well.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

J
Josh

Mechanical or Industrial Engineering, 10-49 employees

3.0

BigTime review

Pros

BigTime is simple to implement and scale. Their customer service is also outstanding!

Cons

For my company, the duties area appears to include much too much information.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

8

S
Scott

iFish Group, Inc , 2-9 employees

3.0

Flexible

Pros

The data entry is very easy with this software.

Cons

The navigation process needs improvement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

D
Darlene

Darlene M Ayoub CPA , 2-9 employees

4.0

Easy project management solution

Pros

It has intuitive user interface. The navigation process is smooth.

Cons

Nothing of significance.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

A
Anonymous

Anonymous, 11-50 employees

4.0

Simple Billing

Pros

I appreciate the ability to invoice directly to specific projects or clients and the user interface is sufficiently userfriendly.

Cons

Managing multiple projects can be challenging due to the limited visibility provided by the interface. It would be beneficial to have more options for data input.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7