Accounting, 1-10 employees
“Big time Review”
Pros
The softwares userfriendliness is a standout feature. Its particularly useful for efficiently monitoring time usage.
Cons
As of now I havent encountered any features that I dislike.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
INODE INK Corporation, 10-49 employees
“One of its kind.”
Pros
The software is simple to utilize. Report creation and export to Excel for pivot table analysis are both available with BigTime.
Cons
The system has minor issues that are readily resolved through support calls.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
HEAVEN & ALVAREZ, LLC, 1-10 employees
“Great Training”
Pros
Its quite user-friendly! Ease of issuing bills and keeping track of time. Of course, we must not overlook the fantastic training.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Computer & Network Security, 11-50 employees
“Easy to implement”
Pros
Big Time is quite simple to use. We appreciate being able to create and assign tasks easily.
Cons
Nothing as of yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Interactive Partners, 2-9 employees
“Resource management ”
Pros
It helps the user to find the resources. It take care that right resources are spent on right time.
Cons
None
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Financial Services, 11-50 employees
“Core features have degraded Buggy updates”
Pros
The time tracking function is efficient and the dashboards and reports when functioning aid in analysis.
Cons
Recent updates have resulted in reporting difficulties and decreased communication on product health leading to a feeling of overpromising and underdelivering.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
5
Accounting, 500+ employees
“Perfect software for managing both budget and Projects”
Pros
Effectively manages both simple and complex projects providing realtime reports.
Cons
No significant issues the software is comprehensive and reliable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Civil Engineering, 11-50 employees
“Easy to use topnotch service and support”
Pros
The timesheet module is remarkably userfriendly making it easy for the team to adopt. The system is intuitive and minimizes errors. The invoicing features are outstanding and the support team is dedicated.
Cons
Some minor bugs and ongoing adjustments as the software evolves.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous, 51-100 employees
“BigTime save big time”
Pros
Streamlines project scheduling and progress tracking making it an enjoyable experience.
Cons
May not be ideally suited for large global enterprise agencies.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Biotechnology, 1-10 employees
“Ease of use detailed tracking and great support”
Pros
The DCAA internal features simplify compliance and the Quickbooks integration is seamless. Exceptional customer support.
Cons
Limited support for single signon and multiple countries or currencies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Oil & Energy, 11-50 employees
“Just what we needed”
Pros
Consolidates various functions into one platform eliminating the need for multiple tools.
Cons
No complaints so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 101-500 employees
“A fantastic tool for managing projects”
Pros
Efficiently manages projects and offers excellent customer support. Custom reports are a valuable feature.
Cons
Occasional challenges with communication between different software components.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jefftech, 2-9 employees
“Needs improvement ”
Pros
Their developers team is generous. They listen to our requests always.
Cons
The default filters are not working as they should.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
General Hotels Corporation, 10-49 employees
“Good Project Management option.”
Pros
With BigTime, Timekeeping and expenditure module are simple to use.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Consultant , 2-9 employees
“Could be better ”
Pros
The layout of software is tidy and colorful.
Cons
The customer service is poor.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Information Technology and Services, 50-99 employees
“Simple to start with”
Pros
Its really user-friendly, and its simple to get started.
Cons
All of our concerns have been addressed by the customer support
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Kugler Ning Lighting Design , 2-9 employees
“Satisfactory ”
Pros
The software performs the administrative tasks very well.
Cons
None
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Civil Engineering, 1-10 employees
“Small businesses who use QB can run more efficiently with BigTime”
Pros
Conveniently tracks the billing status of all jobs from various devices. Once adapted the software is intuitive.
Cons
Initial adaptation may take some time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Architecture & Planning, 1-10 employees
“Really Great Software for my day to day”
Pros
Excellent for tracking billable time in a startup architectural business. Implementation and support are impressive.
Cons
No issues reported thus far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Banking, 50-99 employees
“Admirable Team.”
Pros
The BigTime customer support is so helpful, courteous, responsive, and educational in guiding us through the product demonstrations that I feel like I know the software rather well.
Cons
Were just getting started with BigTime, so I cant comment on the cons yet
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6