Total 499 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Rose

Computer Software, 10-49 employees

5.0

Good software

Pros

The software is simple to use and understand. If you have any questions, there is always someone who can assist you.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

W
Wade

Chief executive , 2-9 employees

4.0

Robust reporting

Pros

The software has many templates that helps in generating reports. Reports provide insight about project status, employee productivity level .

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J
Jennifer

Civil Engineering, 10-49 employees

4.0

Excellent tool

Pros

BigTime has proven to be an excellent software package for our expanding business.

Cons

BigTime sometimes leads to challenges with data alignment, among other things.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K
Kate

Pal Systems , 2-9 employees

4.0

Perfect

Pros

Their CEO is nice person. He share his expert advice during project development discussions. He make sure final project is error free.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

J
Jelena

Design, 11-50 employees

4.0

Very easy and customizable

Pros

Cloudbased quick implementation and comprehensive features for project and billing management.

Cons

Some minor improvements in usability especially in navigation would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

S
Sammy

HIVEMINDED Marketing , 2-9 employees

3.0

Efficient

Pros

The customization is breeze.

Cons

Trying to figure out how present some things is still challenging.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

7

A
Arjun

Information Technology and Services, 11-50 employees

4.0

Superb workflow management and speedy support

Pros

Provides excellent workflow management and responsive support.

Cons

Lack of sample or guide for all services offered.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

L
Lori

Management Consulting, 1-10 employees

5.0

I couldnt be happier with BigTime

Pros

Seamlessly integrates time tracking invoicing billing and payment functions. Strong support team.

Cons

No issues reported so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Anonymous, 500+ employees

5.0

Best One Stop Software for all kinds of Management of Projects.

Pros

Offers a centralized software with extensive features suitable for project management.

Cons

The user interface could be more userfriendly but the functionality compensates for it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

N
Naveed

Computer Software, 1-10 employees

5.0

Best tool for project management

Pros

BigTime is highly customizable and comes with responsive support.

Cons

The lack of live chat support could be improved but overall its a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Scott

Civil Engineering, 10-49 employees

5.0

Review

Pros

Overall, it was a fantastic experience. The representative has been really helpful, thorough, and patient!

Cons

There really isnt anything I dont like about BigTime.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D
Darlene

Darlene M Ayoub CPA PLLC , 2-9 employees

4.0

Easy project management solution

Pros

It enables users from varied backgrounds to connect to software via a variety of devices like desktops, laptops, and smartphones.

Cons

It has a slight learning curve.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

L
Lorie

Management Consulting, 1-10 employees

5.0

BigTime is the real thing

Pros

Notable for its userfriendly time tracking and project time monitoring features.

Cons

Minor issue with refreshing to view changes but its easily resolved by switching browsers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

BM
Benjah Maina

Writing and Editing, 11-50 employees

4.0

Honest Review of BigTime

Pros

Ease of use excellent staff and support convenient mobile timesheet app.

Cons

Challenges with data import and Quickbooks integration for some users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Amy

Terra Ferma Landscapes, 2-9 employees

3.0

Good product

Pros

 Overall, I am really pleased with BigTime. The customer service is quick and simple to work with.

Cons

Trying to figure out how to present something the way we want it to be seen is difficult, especially without the right tools.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

8

M
Mike

Insight, 10-49 employees

5.0

Great Functionality and project management!

Pros

Its good, user-friendly software with a great team. We were able to improve the way we monitor project costs and hours thanks to BigTime. We highly suggest this product.

Cons

A few navigation routines might be enhanced with BigTime.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S
Sammy

HIVEMINDED Marketing, 2-9 employees

5.0

Robust and Efficient!

Pros

Our experience with BigTime has been fantastic! The software has proven to be really useful for project management. I like its ability to be customized in almost every possible way. Also, I appreciate that its really simple to use as well.

Cons

I dont like that we are unable to alter the Project Fee to Project Budget.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

E
Ed

Accounting, 1-10 employees

5.0

Great support

Pros

Prompt and accurate customer support when needed.

Cons

Customization is required for small CPA firms and there is no sample setup.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S
Sally

Information Services, 51-100 employees

4.0

Pretty easy

Pros

Simplifies HR tasks and offers easy access to needed information.

Cons

Some complexity in the data structure and a lack of comprehensive help resources.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

D
Darlene

Darlene M Ayoub CPA PLLC, 2-9 employees

5.0

Easy project management solution

Pros

I like that the system offers a user-friendly interface with a great team. Its easy to operate and navigate and customization is also possible with this system.

Cons

Nothing of significance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8