Computer Software, 50-99 employees
“Expensive but worth it.”
Pros
I like that the system is quite simple to use, and you wont have to maintain anything. It also supports online conferencing, which is quite useful in the workplace.
Cons
I use the free version, which has several limits; of course, paying for extra capabilities makes sense, but we should be allowed to try before purchasing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Telecommunications, 51-100 employees
Less than a year
“Bitrix”
Pros
It excels in task scheduling, monitoring reports, and employee follow-up.
Cons
There are no alternative options for area managers. In my company, each area has two managers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Accounting, 1-10 employees
Less than a year
“smart software for personalised task management”
Pros
The Intranet and feed are extremely resourceful, lovely, and enjoyable to use.
Cons
Certain features are restricted unless a subscription is purchased.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
Less than 6 months
“Offers everything you need for remote working.”
Pros
Bitrix28 proves to be an excellent tool for seamless remote teamwork, offering office-like communication with features such as chat, meeting scheduling, and task management all within a single platform. My overall experience has been positive, and the ability to track time for tasks and projects enhances efficiency. It has significantly improved manageability and made collaboration easier for both me and my colleagues.
Cons
Using it has been trouble-free, making it a user-friendly option.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 2-9 employees
“Facilitates team cooperation”
Pros
I appreciate the fact that Bitrix24 facilitates team cooperation. It also makes good use of accountability tools.
Cons
The system sometimes logs out and some of the data is misplaced.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Design, 50-99 employees
“Fantastic Management”
Pros
Bitrix24 is a fantastic task management software. It is reasonably priced and may be tailored to meet a companys specific needs.
Cons
The user interface should be better.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
More than a year
“Indispensable for every growing company”
Pros
With a diverse range of free features, Bitrix28 provides a wide and practical array of functionalities.
Cons
With its extensive range of features, not all may surpass the competition, but they collectively present essential functionalities, especially for growing businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 500+ employees
More than a year
“A very powerful project management apps”
Pros
A critical aspect of Bitrix28 is its robust project management feature, offering supervisors greater control over employee operations and detailed productivity breakdowns for each team member.
Cons
Setting up Bitrix28 is intricate due to the abundance of additional components, programming, and specialized tools. Lack of a guide for integration and executive tool usage can result in inadequate customer service, even with pricier models.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
More than a year
“patson bitrix28 review”
Pros
The impact of the product being used is significant, occupying a substantial portion of one's time.
Cons
I appreciate it for its project management capabilities and activity features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Wholesale, 11-50 employees
Less than a year
“Batrix my favorite software”
Pros
Bitrix28 encompasses numerous contacts, quotes, and leads, supporting multiple pipelines in various languages. Its global popularity is attributed to its multifunctionality.
Cons
It is user-friendly, easily understandable, and I grasped it within a few days. No operational complaints have arisen, making it a recommendation for all business companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 51-100 employees
Less than 6 months
“Great software if you upgrade”
Pros
Recognized as one of the best intranet platforms, Bitrix28 stands out with its feature-rich solution and essential tools customizable to fit company needs. The platform's permission system simplifies content assignment to select users.
Cons
The free package has notable limitations, prompting the need to upgrade to a paid plan for a full Bitrix28 experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Investment Management, 1-10 employees
More than a year
“Best Workspace Tool for Remote Teams”
Pros
A comprehensive package, Bitrix28 allows for the linking of email and access to the company's website, among other features, through customization of the side menu bar.
Cons
Deleting a workgroup posed challenges due to a repeating pending task, leading to persistent, somewhat irksome notifications. Troubleshooting efforts continue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 1-10 employees
Less than 6 months
“Bitrix 28”
Pros
A positive aspect I appreciate is Bitrix28's ability to provide accurate information about the time spent on different projects.
Cons
Bitrix28 asserts itself as a Ringcentral alternative, but homepage information can be misleading. Slow customer service responses and divergent pricing from the initial presentation led to my migration after three months due to poor functionality versus value for money.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Cosmetics, 1-10 employees
Less than a year
“Good program”
Pros
I appreciate the organizational capabilities of this software for my task management needs.
Cons
I have no reservations about this program.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Publisher, 2-9 employees
“Accessible ”
Pros
It runs well on all devices like android and ios.
Cons
None
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Marketing and Advertising, 101-500 employees
More than a year
“My Experience with Bitrix28”
Pros
The availability of a mobile application for both Android and iOS is a plus, and Bitrix28's consolidation of billing, invoicing, and task management tools in one place is commendable.
Cons
Unfortunately, the mobile application lacks extensive customizability.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Not Specified, 11-50 employees
More than a year
“Bitrix Virtual Office Solution”
Pros
The free version of Bitrix28 is more than sufficient for managing business functions, particularly with the intranet/portal feature facilitating virtual collaboration and communication. Despite trying other options, Bitrix28's versatility keeps me coming back.
Cons
Some new associates occasionally find initial platform access challenging, a concern experienced by a small percentage of recruits.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Telecommunications, 500+ employees
More than a year
“Powerful tools to manage project tracking and planning”
Pros
Bitrix impresses with its optimal network layout and integrated social media feeds. Price considerations aside, it's seen as adaptable to our needs, particularly for managing tasks and enhancing efficiency among staff.
Cons
Though the built-in VoIP capability is permitted, it is not the latest version, and the rationale behind this limitation is unclear. What was once a free VoIP feature now requires payment.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
“best tool for a large online office”
Pros
Bitrix28's practical approach to organizing projects and managing teams allows for convenient onboarding of new personnel and real-time project monitoring.
Cons
Not having a space to log in and log out with hours worked for each member, project completion time, and days worked is identified as a drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 1-10 employees
More than a year
“To Use This You Must be good with Software and love to use different CRM's”
Pros
The availability of a Google app enhances mobility for users when transitioning from the desktop version of Bitrix28.
Cons
There is confusion about the allowance of the built-in voip calling feature last year but not this year, and the app is perceived as confusing with prompts to join or sign up causing confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9