Bitrix24 Reviews

Pros

The platform delivers quality service and support, particularly for task management, collaboration, tracking, planning, and implementation in a traceable manner. It proves to be a highly beneficial and productive platform for professionals.

Cons

Bitrix28 met my expectations, providing a smooth and clean experience without any current issues.

Pros

The project management element of Bitrix24 is the most powerful feature; it allows managers more control over the activities of responsible individuals and gives employees better insight into current and forthcoming projects.

Cons

None

Pros

Implementation is straightforward, and Bitrix28 provides numerous useful tools. It allows for organization, innovation, and scalability, adapting to specific user needs.

Cons

The sheer number of tools in Bitrix28 can be overwhelming at times.

Pros

In project management and automation, Bitrix28 is user-friendly and easy to set up and integrate.

Cons

Some features are challenging to comprehend in terms of usage, and there's no clear separation between project management (PM) and customer relationship management (CRM) features.

Pros

Bitrix28 stands out as a remarkable CRM with diverse features and numerous integrations with SMS, phone, etc. It is a compelling option worth considering.

Cons

While using the free version, I encounter limitations. It makes sense to pay for additional functionality, but there should be an option to test before making a purchase.

Pros

It is a communication and teamwork platform that includes internal ( creating notes, scheduling meetings, and sending mass emails to groups) and external (import data, set target goals) activities.

Cons

It requires to improve its customer support system.

Pros

The choice of Bitrix28 made a significant impact for a small consulting customer, bringing about substantial positive changes for their customer success team.

Cons

The product and its features suffice for our needs.

Pros

Bitrix showcases innovative navigation and built-in social feeds. Pricing concerns aside, it holds promise for effective configuration if not for budget constraints.

Cons

Bitrix involves too many clicks and extensive configuration, especially for someone tracking information for a startup. It requires more templating options and a focus on quick actions to facilitate project or sale progression. The setup process is cumbersome with numerous options and variations on similar ideas.

Pros

Bitrix28 impresses with its truly amazing automation features and a great CRM.

Cons

It proves a bit complex for beginners, and the basic plan could be reconsidered to better suit small businesses.

Pros

The system excels at processing papers and its FAQ area helps understand how to utilize the service.

Cons

None

Pros

The site's concept for organizing tasks, enhancing teamwork productivity, setting work dates, sending notifications, and creating an organizational structure resonates positively.

Cons

The cost seems unsuitable, and reaching the support team is challenging.

Pros

Bitrix28's project management feature stands out, offering managers more control and providing detailed employee efficiency insights for improved performance.

Cons

The workflow feature in the application is somewhat tricky to use, posing difficulty in understanding and configuring it despite being a great feature.

Pros

Working with Bitrix28 is highly satisfactory, offering extensive opportunities for arranging fields in the program. It effectively handles calls, customer information, and marketing work.

Cons

There's no aspect of the program that I dislike.

Pros

Setting up Bitrix28 is straightforward and user-friendly.

Cons

Access to some free features was discontinued.

Pros

Bitrix28 allows efficient client tracking, order monitoring, and quick access to information like birthdays and contacts. The wiki part is appreciated for daily input of sales scripts and popular responses.

Cons

The UI is inundated with functions that are unnecessary or unused, making the UX feel heavy during usage.

Pros

Bitrix28 is a favorite platform, visually appealing and responsive to issues or questions, earning it a five-star rating.

Cons

Bitrix28 has been my favorite CRM for over 10 years. I appreciate the seamless integrations with other apps, collaboration features, and robust business management tools, significantly easing my professional life.

Pros

Bitrix28 is hailed as the best low-cost CRM, especially suitable for small-scale businesses. The free version provides ample functions for project management, web building, CRM, and communication.

Cons

The abundance of features can be a drawback, impacting the interface's simplicity and complicating the onboarding process.

Pros

Document-related features like Document Generation, Document Management, and Document Storage are crucial for managing "paper" work efficiently.

Cons

However, it lacks No-Code Development, File Storage, and Document Coding & Control.

Pros

Bitrix28 is not only easy and secure but also user-friendly.

Cons

This is helpful for people who need to be aware of all people-related information.

Pros

Easy setup of integrations with social media platforms has proven beneficial for customer relations and sales reports.

Cons

The setup process can be confusing initially and might require assistance from an expert.