Not Specified, 11-50 employees
Less than a year
“Streamline Your Business Operations with Bitrix28 - A great solution for all your business needs”
Pros
Impressively, Bitrix28 serves as an all-in-one tool, consolidating operations and reducing the need for multiple platforms. Customization options, collaboration tools, and integration capabilities contribute to its appeal.
Cons
As an all-in-one software, Bitrix28 appears somewhat complex for new users, requiring improvements in the user interface and experience. Overall, the software is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 500+ employees
More than a year
“Simplifying Your Workflow with Bitrix28's All-in-One Business Solution”
Pros
Bitrix28's integration of project management, content collaboration, and video conferencing tools into a single platform is praised for its convenience, making tasks easily accessible.
Cons
Large file transmission during conferences significantly impacts audio and video quality, hindering productive meetings. A solution to this issue is anticipated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
“A popular all-in-one business management and collaboration software.”
Pros
Bitrix28 stands out as a comprehensive platform offering a diverse array of tools for effective business management. Its capabilities span CRM, project and task management, communication, and more. The platform's integration options further enable seamless connectivity with other essential business tools, contributing to enhanced overall efficiency.
Cons
The platform is equipped with an array of features, necessitating time for effective mastery. However, it might prove expensive for larger enterprises or those with intricate needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“I Maximize Business Efficiency with Bitrix28”
Pros
Bitrix28 provides an extensive set of collaboration and communication tools, encompassing chat, video calls, task management, and file sharing. Its customization features empower users to tailor the platform to their specific business needs, allowing the creation of custom workflows, forms, and fields. Additionally, Bitrix28's website builder, featuring a drag-and-drop interface, simplifies the process of creating professional-looking websites without requiring coding expertise. The platform's advanced security measures, including data encryption, two-factor authentication, and IP restrictions, ensure the protection of sensitive data. With various pricing plans, including a free option, and a mobile app facilitating on-the-go collaboration, Bitrix28 emerges as a versatile solution.
Cons
Bitrix28 offers an extensive range of features, presenting a challenge in terms of learning and usage. While a free plan with basic features is available, specific customization options are exclusive to higher-tier paid plans. Additionally, lower-tier plans provide limited storage, potentially insufficient for substantial data volumes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 1-10 employees
Less than 6 months
“Bitrix is awesome for CRM!”
Pros
Utilized during Sessions Live, Bitrix28 proved to be user-friendly, facilitating easy learning and adaptability.
Cons
No specific dislikes, but occasional downtime is a potential source of frustration.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Real Estate, 1-10 employees
Less than a year
“Work scheduling”
Pros
Employed by a client to manage a sizable team, Bitrix28 played a crucial role in tracking working schedules and ensuring overall productivity, effectively preventing micromanagement.
Cons
The software is yet to gain recognition for services like lead management and analytics, raising concerns about its security and navigational ease.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Underdog crm”
Pros
Bitrix28's feature allowing the creation of content from scratch and its intuitive front-end navigation make it particularly user-friendly. Its ability to seamlessly connect various management aspects within a single platform adds to its appeal.
Cons
The abundance of features renders the software cumbersome, with notably inadequate customer support.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 101-500 employees
Less than a year
“Invoice”
Pros
The provision of clear and easily fillable templates enhances the user experience of Bitrix28.
Cons
The software's clarity enhances ease of use, with no discernible dislikes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 11-50 employees
Less than 6 months
“Bitrix to manage manufacturing software”
Pros
While Bitrix28 boasts useful features, there is room for improvement in how these features are packaged for better usability.
Cons
The design raises discomfort with screen clutter and challenges in customization. Onboarding proves challenging, hindering team commitment to an unwieldy software.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Chemicals, 500+ employees
More than a year
“Business management software that offers variety of tools for communication, collaboration.”
Pros
Bitrix28, functioning as a collaborative business management software, offers an all-in-one platform characterized by a user-friendly interface, high customization options, collaboration features, and affordable pricing, including a free plan.
Cons
Bitrix28, due to its comprehensive platform, involves a steep learning curve. The free plan offers limited customization, and some users find certain features redundant. Mobile functionality lags behind the desktop version, but overall, it's deemed effective for business management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 500+ employees
“Bitrix28”
Pros
Bitrix28's adaptability and user-friendly features position it as a valuable choice for businesses of all sizes. The responsive customer service further adds to its positive attributes.
Cons
Navigational challenges and the restriction of certain functions to commercial editions are among the least favored aspects. The software's effectiveness comes at a potentially high cost.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
Less than a year
“A creative answer for all kinds of businesses”
Pros
The integration of Bitrix28 addressed the shortcomings related to Sprints in Microsoft Teams, granting access to valuable capabilities such as Kanban Boards for effective project and task management.
Cons
Prior to integration, exploring Bitrix28, particularly its Kanban board layout, is recommended for suitability assessment. Simplicity seekers might opt for alternatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Great Start-Up CRM”
Pros
Users appreciate Bitrix28 for its ease of getting started on the fly.
Cons
The service, while suitable for some, might pose challenges for larger organizations with over five salespeople.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Wholesale, 500+ employees
Less than a year
“Much Better and Superior than Teams Microsoft”
Pros
Bitrix28's lightweight application, free from crashes or bugs, stands in contrast to heavier alternatives like Teams.
Cons
A glowing review with no identified dislikes, indicating a perfect fit.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Staffing and Recruiting, 51-100 employees
More than a year
“Bitrix28 is the best in teamwork”
Pros
Tailored for smaller businesses, Bitrix28 offers easy integration, streamlined functionality for information dissemination, and powerful features for communication, collaboration, and content sharing.
Cons
Deal and sales pipeline management complexities compared to other CRM vendors are noted. Permissions and user type restrictions prove challenging, suggesting an opportunity for simplification.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Education Management, 500+ employees
Less than a year
“Task and project management”
Pros
Bitrix28, recognized for its wide range of features and tools, proves instrumental in facilitating comprehensive task and process management within one accessible platform, all presented through a user-friendly interface.
Cons
Users highlight complexities, especially for newcomers to project management software. Limited integration capabilities pose challenges for businesses employing diverse software solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Not Specified, 11-50 employees
Less than a year
“Bitrix28: A Comprehensive Solution for Project Management and Collaboration”
Pros
Bitrix28 emerges as a comprehensive solution, boasting task management, collaboration tools, customization options, and affordability.
Cons
Steep learning curves, user interface concerns, and limited integrations are identified as drawbacks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Simplifying Work with Bitrix28: An IT User's View”
Pros
Serving as an all-in-one software platform, Bitrix28 aids businesses in managing projects, communications, CRM, and HR. Its user-friendly interface, easy mobile app access, and integration capabilities contribute to enhanced operational efficiency.
Cons
The software's extensive features are praised, but drawbacks include usability challenges and insufficient instructional resources. The mobile app's functionality and user-friendliness require improvement, and occasional downtime disrupts workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than 6 months
“Bom”
Pros
Users praise Bitrix28 for its easy and agile nature, delivering practicality and effectiveness.
Cons
Specific features are missed, and mobile functionality improvements are sought to address bugs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“The best all-in-one solution for business that are in need of a social intranet with all features”
Pros
Bitrix28, encompassing CRM, Social Intranet, APIs, and a marketplace, provides a multitude of tools for various business processes, including calls, messaging, project management, and onboarding, showcasing its versatility and adaptability.
Cons
Criticism is directed at the changed pricing model, particularly the discontinuation of legacy plans despite assurances of a lifetime offer.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9