Total 583 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

24%

3

Stars

11%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

K
Katerina

Writing and Editing, 1-10 employees

More than a year

5.0

Bitrix28 is a Great site to work and earn money

Pros

Bitrix28 encompasses a plethora of activities, from posting photos to creating tasks with a time tracker, generating sales reports, flexible invoicing, and monitoring sales through a sales funnel. It facilitates connections to diverse channels and sites for passive income, featuring numerous payment methods automatically linked to the site.

Cons

No actual downsides! An ideal space for those passionate about creation and innovation, wanting to assist others directly or indirectly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

I
Isaac

Marketing and Advertising, 1-10 employees

5.0

Clumsy interface, slow, and takes time to master

Pros

Manage all facets of your business from a singular platform without the need to navigate elsewhere.

Cons

It can become extremely overwhelming. While the interface appears charming, its actual usage feels clumsy. Displaying only a few features at a time would enhance the experience. Additionally, it tends to be sluggish and occasionally crashes on mobile devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

I switched to bitrix 28 and I found it good enough for my work project

Pros

The impactful feature of managing email campaigns is complemented by the software's user-friendly nature.

Cons

The customer service relies entirely on bots/automation, lacking human responses. Even though 95% of potential queries have answers in their FAQ.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S
Shreyansh

Staffing and Recruiting, 11-50 employees

Less than 6 months

5.0

Could be the David to the Goliaths out there

Pros

In comparison to similar tools, Bitrix28 is highly streamlined, presenting an excellent starting point for new companies.

Cons

The appearance and usability lack a premium feel, resembling a tool fresh out of the garage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Adamu

Computer Software, 11-50 employees

Less than a year

5.0

Bitrix28 review

Pros

Bitrix28 is exceptionally user-friendly and comfortable for efficient use.

Cons

Honestly, there's nothing I like less; I don't encounter any issues, everything is absolutely perfect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S
Sarfaraz

E-Learning, 500+ employees

Less than a year

5.0

Revolutionizing Team Collaboration and Project Management with Bitrix28

Pros

Bitrix28 stands out with its comprehensive feature set, offering diverse tools for project management, including task management, time tracking, resource scheduling, and more. Collaboration features, such as file sharing and team communication, are easily accessible, ensuring seamless coordination among team members. Overall, Bitrix28 presents a powerful and user-friendly solution for project management and team collaboration.

Cons

Bitrix28's steep learning curve and navigating through various features and settings take time to adapt to. The mobile app version is less user-friendly than the web version, making it challenging to access all features on the go. The pricing structure can be complex, making it difficult to determine the best-fit plan for a team's needs. Despite useful features, these aspects might make Bitrix28 less appealing to some users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Sara

Hospital & Health Care, 500+ employees

More than a year

5.0

Functional and collaborative communication tool

Pros

Bitrix28 excels in tasks, projects, and pipelines, facilitating efficient project role management. It enables the classification of members based on functions, defining workflow management, project organization, and scheduling skills.

Cons

Integration into business is comprehensive and straightforward. It's a simple, customizable solution tailored to your company's requirements.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Slungile

Government Relations, 500+ employees

More than a year

5.0

I Highly Recommend This Software!

Pros

Integrated into professional systems, Bitrix28 can monitor work team opinions, trades, financial processes, and transactions. This tool ensures secure and complete online communication, even in remote settings, enhancing workflow. Managing CRM, projects, and processes becomes straightforward with the Bitrix28 platform. Its mobile solution, compatible with Android, iPhone, or iPad, offers a dynamic user interface for communication and content sharing.

Cons

There's nothing to dislike about the software; it has significantly improved my work life. No complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Empower your online business with bitrix28

Pros

Bitrix28 serves as a robust management platform, incorporating features such as customer service management and document management, saving substantial time. Its user-friendly interface adds to its appeal.

Cons

In my experience, I haven't encountered anything negative with Bitrix28, it functions very well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

bitrix28 platform

Pros

A centralized platform for managing general announcements or updates, Bitrix28 also functions as a departmental task scheduler, offering various exploration opportunities for users to delve into.

Cons

Not easy to navigate without prior brief training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Marialuisa

Marketing and Advertising, 1-10 employees

Less than a year

5.0

It didn't stand out enough to select it over others

Pros

The attractive user interface of Bitrix28 makes it easy to jump right in.

Cons

Sometimes the abundance of features can be overwhelming. I only explored a portion and wasn't aware of its robustness.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

Powerful but confusing

Pros

Described as powerful and robust, Bitrix28 feels like a combination of different familiar apps.

Cons

The power and robustness come at a cost, making the app appear complicated to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

P
Philippe

Legislative Office, 500+ employees

Less than a year

5.0

Bitrix28 review

Pros

Bitrix28 offers communication and collaboration tools, including instant messaging, video calling, and email integration. Its CRM capabilities even allow website creation without the need for coding.

Cons

No concerns at the functionality level, but initially, getting a grip might be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

F
Francisco

Utilities, 1-10 employees

More than a year

5.0

I like it because it's very easy to use

Pros

Bitrix28 impresses with its ease of use in certain aspects, making it a recommendable tool.

Cons

What I least appreciate about Bitrix28 is its high complexity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Experience the Power of Bitrix28 for Collaboration and Project Management

Pros

Using Bitrix28 for over 6 months, I am thoroughly impressed with its features, ranging from collaboration to project management. The user-friendly dashboard and responsive support team contribute to making collaboration and project management significantly easier.

Cons

I haven't come across any downsides or negatives while using Bitrix28.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C
Carlnetta

Accounting, 1-10 employees

Less than a year

5.0

My Favorite Project Management Software

Pros

Bitrix28 covers a wide range of functions, from making phone and video calls to sending text messages, setting up recurring tasks, reminders, and creating group posts. It proves highly useful for various work requirements.

Cons

The software exhibits occasional slowness, and the frequent need for updates is a less favorable aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Redley

Computer Networking, 1-10 employees

Less than a year

5.0

Overall Review of Bitrix28

Pros

User-friendly, offering an array of collaboration tools, highly customizable, and reasonably priced compared to alternatives.

Cons

Limited features for larger organizations, support, and somewhat limited integration are identified as drawbacks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

G
Gabriela

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

GAAB com Bitrix

Pros

Bitrix is considered an excellent tool with multiple integration possibilities, centralizing crucial areas such as customer communication.

Cons

Numerous functions sometimes make it a little challenging to understand and learn everything easily.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Helpful CRM Tool

Pros

It serves as a helpful CRM tool, facilitating the effortless management of daily tasks and projects. Bitrix allows the storage of extensive databases containing contact and customer information. Additionally, you can assign tasks to colleagues and easily follow up on them.

Cons

The Bitrix app may not be as user-friendly as the web version.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Alioune

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Bitrix28 review

Pros

This software offers a straightforward functionality and simplifies the integration process, providing a system that combines chats and calls.

Cons

Initially, I must acknowledge that grasping the grip proves to be a challenge.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9