ClickTime Reviews

Pros

This product is a breeze to use, and the options for task descriptions are quite helpful.

Cons

Non-administrators should have the ability to add tasks.

Pros

Easy access and automatic saving are great features. I'm delighted that I can choose to display only the projects that are relevant to me in the time reporting categories.

Cons

Since I consistently work on the same projects, I would like to "pin" them to ensure that they always appear. It's fine to repeat them from last week, but if I take a two-week vacation, the projects are no longer listed even though I'm still working on them.

Pros

One aspect I like about ClickTime is its versatility across smartphones and desktops. It allows me to manage my staff and have them allocate their time effectively so that I can optimize our resources.

Cons

I think the review and approval process of timesheets could be made a little easier but overall, it's still really good.

Pros

The ease of use is remarkable, and their customer service is excellent.

Cons

The salesperson was rude and said that we were a waste of their time.

Pros

The ease of use was impressive. Our employees quickly adapted to it without any hassle.

Cons

The time-off feature needs to be modified to make it easier for employees to make changes or cancel requests, even after they have been approved. If a supervisor or admin needs to reject a request, the employee has to start the process again.

Pros

Tracking timesheets is a breeze with this user-friendly system. The reports are also quite satisfactory.

Cons

It would be great if the software could also support project management and team allocation.

Pros

This software is incredibly intuitive and user-friendly. As an administrator, I find it easy to handle, and the support team at ClickTime is outstanding. They always take the time to listen and provide assistance to the best of their ability. Every time I contact them, I am more than satisfied with their help. Keep up the fantastic work!

Cons

I haven't encountered any cons yet with the software. The only thing that comes to mind is my wish to be able to convert the data into an invoice, but that's not significant enough for me to complain. Overall, it's a great software.

Pros

The ease of use is exceptional, catering to the intuitive needs of users, managers, and administrators. The selection of standard reports is great, and they are responsive to customization requests. The comprehensive admin functions are not complicated. Although DCAA Compliance may be annoying for staff as it necessitates daily timecard completion, it's an important feature.

Cons

It could be partly our fault rather than a limitation of ClickTime's software but XIA's Founder requires a detailed narrative in Activity Notes, which can be quite lengthy at times. The DCAA Compliance module can be a bit fussy when dealing with long Activity Notes, although we haven't encountered this limitation when entering details on the same day as the time worked.

Pros

Getting up and running with ClickTime is quite easy. The pricing is fair and flexible, based on the number of active users.

Cons

Searching for a project while in the time-sheet view can be hard. Given today's technological advancements, this could be significantly improved. Additionally, the row heights in the Excel output appear inconsistent.

Pros

It's incredibly user-friendly, and the reports provide excellent monthly, quarterly, and yearly insights. The employee utilization feature is particularly helpful for our quarterly bonus program. The project detail report is fantastic for our clients, as it offers a clear overview of their billing details.

Cons

Honestly, I can't think of any other features or improvements that the software could offer. I would recommend trying it out yourself!

Pros

This software is extremely user-friendly, and setting up employee accounts is a breeze. We rely on it daily to track billable hours and generate reports that complement our invoices.

Cons

The only downside to the product is its cost. While $15 per month per person may seem cheap, it quickly adds up for a small company.

Pros

It made my life as an employee completing time sheets 95% faster compared to our old Excel spreadsheet method. Additionally, it streamlined the process of completing expense reports and linking them to specific jobs. As a manager, it significantly simplified tallying the time and expenses of multiple employees for a single job.

Cons

Occasionally, the Stopwatch or the other method wouldn't retain the time input, requiring me to backtrack. But this doesn't happen frequently.

Pros

The ease of use is outstanding, and the reports are of high quality.

Cons

Using the software on a small mobile phone can be a bit challenging.

Pros

The flexibility to customize reports is incredibly helpful. Tracking employee hours for specific projects ensures accurate billing.

Cons

I need to invest more time in understanding and operating the vacation and time-off modules, especially since we have an accrual process in place.

Pros

The ease of use, quick loading speed, and notifications for server maintenance are impressive.

Cons

I didn't come across any features that I didn't like.

Pros

The new time-off feature is fantastic. No more paperwork! Everyone has their balances readily available at all times, and approvals are a breeze.

Cons

At times, it becomes quite challenging to generate the required reports. Ever since the last update, I haven't been able to retrieve vacation time as I used to. Part of it may be due to how I initially set up the vacation time but the reporting process should be simpler.

Pros

The variety of available reports is impressive, and managers can easily correct timesheets and expense reports.

Cons

It's not possible to print groups of timesheets all at once, which can be inconvenient.

Pros

ClickTime ensures accurate timesheets for billing and payroll purposes. The historical data is invaluable for future budgeting, and our auditor appreciates its assistance in reconciling our financial records. Overall, it has significantly improved our company, and I only wish we had implemented it sooner.

Cons

Since I'm relatively new to the software, there were some reports that I requested and I hope the company will incorporate them in future updates. A specific requirement I have is to pay salaried employees for the hours they actually worked (8+ hours), while billing them for the hours they were scheduled (8 hours). It would be beneficial if I could then reduce the overage as a credit to compensatory time, but the software currently doesn't allow negative amounts, likely for a valid reason.

Pros

Two aspects stood out for me. Firstly, the ease with which we could customize the system to align with our business requirements. ClickTime's flexibility allowed us to make changes to the "standard" setup without delaying our integration timeline. Secondly, the user interface is intuitive for everyone who records their time. This facilitated a seamless transition from our previous time/project management tool, and many employees have provided positive feedback regarding the change.

Cons

I believe the feature for setting a minimum hour requirement for a day or week could be improved. Since we operate on a monthly cycle, the hour requirements are defined on a daily basis. For employees with flexible schedules (e.g., someone working 6 hours one day and 10 hours the next), and part-time employees, they received notifications stating their time was incomplete for days where they didn't log the minimum 8 hours. Although it's only a minor inconvenience, it caused some concerns after the initial rollout. Our workaround has been to remove the minimum hour requirement for these individuals. However, having the flexibility to set the hour requirements weekly while still being able to manage them on a monthly cycle would resolve this issue.

Pros

It's a breeze to use and perfectly suits our requirements at a reasonable cost.

Cons

Sometimes I struggle to find the specific report I need.