Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

K

Karla

Graphic Design, 1-10 employees

4.0
October 2023

Best transformable app

Pros

ClickUp has a multitude of apps that make it easy to tailor processes to your needs. You are the designers and ClickUp is your canvas.

Cons

With numerous options one can feel overwhelmed without a clear understanding of specific business needs. It is advisable to outline business requirements first before utilizing ClickUp as a tool to meet those needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C

Chris

Computer Software, 1-10 employees

3.0
October 2023

A Pleasant Surprise Over Jira

Pros

After an extensive period using Jira I opted to explore ClickUp and the experience has been surprisingly enjoyable. ClickUp's user interface stands out for its simplicity and intuitiveness making it easy for my entire team to adapt. Affordability is a notable feature particularly beneficial for smaller teams. While ClickUp may lack some of Jira's advanced features it offers a robust set of project management tools that perfectly meet our requirements. The integration options are commendable allowing seamless connectivity with our essential tools.

Cons

Although ClickUp has proven to be a positive surprise it does come with its limitations. It may not match the extensive project management capabilities of Jira particularly for larger more complex projects. While the reporting and analytics features are not as robust as Jira's they still manage to get the job done. Integration with other tools although sufficient lacks the seamless experience found in Jira and its ecosystem.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

S

Sugam

Information Technology and Services, 11-50 employees

5.0
October 2023

An Amazing Project Management Tool

Pros

Having a centralized location for planning managing and monitoring the progress of various projects is highly advantageous. The dashboard featuring a calendar view diverse widgets and customization options enhances the experience. Excellent time monitoring and integration capabilities make it a recommended choice for those handling multiple projects.

Cons

The abundance of features in ClickUp can at times feel a bit overwhelming. However aside from that aspect I genuinely appreciate ClickUp.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

5.0
October 2023

Helps to keep all my tasks organized

Pros

Userfriendly and seamlessly integrates with other applications.

Cons

On occasion ClickUp takes a bit too long to load.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Alek

Information Technology and Services, 11-50 employees

4.0
October 2023

You neet to ClickUp a lot

Pros

The system comes preloaded with numerous functions and options saving time for new users during setup. It exhibits power and efficiency in managing spaces users projects views and more.

Cons

The usage of Version 2.0 feels sluggish especially in projects with 50 tasks making smooth work nearly impossible. Setting up comprehensive reports can be challenging requiring numerous clicks for timely information. Additionally due to the task structure finding the right task becomes difficult during extended work periods.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

K

Kelsea

Hospital & Health Care, 101-500 employees

4.0
October 2023

The use of ClickUp is making the team more productive

Pros

ClickUp facilitates work allocation collaboration and timely project completion through the use of Gantt charts and the distribution of team members' schedules. Integration with Google Docs streamlines process monitoring.

Cons

I observed a missing feature in ClickUp that would allow for effortless hyperlinking to individual documents a capability present in competing apps like Notion.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Steve

Accounting, 1-10 employees

5.0
October 2023

Great for sprints

Pros

ClickUp serves our needs for development sprints task tracking and future idea logging. It excels in these aspects particularly in handling development sprints.

Cons

There is a notable amount of hidden content in ClickUp likely a result of attempting to incorporate too much information into each space.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

P

Pietro

Information Technology and Services, 1-10 employees

5.0
October 2023

ClickUP: Semplice e Intuitivo, Ma con Limiti per i Team Enormi

Pros

L'interfaccia utente intuitiva di ClickUp semplifica la gestione dei progetti, mantenendo tutto a portata di clic. Davvero facile da usare per tutti!

Cons

Advanced project management functions may be somewhat limited for larger and more complex teams.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Computer Software, 1-10 employees

Less than a year

5.0
October 2023

shockingly powerful, but lacks positioning

Pros

Discovered ClickUp as a powerful and modern alternative to Jira, Trello, and Asana, with shockingly high-quality software.

Cons

The learning curve is steep, but once overcome, the experience is smooth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Tinashe

Computer & Network Security, 11-50 employees

More than a year

5.0
October 2023

Great software

Pros

Its graphical presentation of information is commendable.

Cons

Integration with accounting software like Sage is deemed necessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

P

Palina

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
October 2023

Used for Projects, amazing experience

Pros

Fast and convenient management, easy to start from scratch.

Cons

Teaching others to use the app may be time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Hector

Computer & Network Security, 1-10 employees

5.0
October 2023

Good for the basics but updates and performance are not to par

Pros

Easy to use, with significant improvement in version 6.0 which allows non-tech users to quickly adapt.

Cons

Limitations in mass data importing, a buggy UI, unpredictable updates and better performance in other tools are mentioned.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kimani

Accounting, 51-100 employees

More than a year

5.0
October 2023

ClickUp - The gem of Massive Individual and Team Productivity

Pros

ClickUp transformed the challenge of managing tasks and overdues into an organized and swift process, making workdays enjoyable.

Cons

Overcoming issues with ClickUp is facilitated by online information and responsive technical support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Jeremy

Computer Software, 500+ employees

More than a year

3.0
October 2023

Search really kills this app

Pros

Particularly effective for agile workflows and project management.

Cons

The search functionality is criticized as one of the worst in enterprise-level applications and even a slight improvement could significantly boost user satisfaction.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S

Samantha

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
October 2023

Good tool to help track issues

Pros

A helpful tool for tracking issues and monitoring project status.

Cons

No specific negatives are mentioned and the tool is generally perceived positively.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

O

Oana

Computer Software, 51-100 employees

More than a year

5.0
October 2023

Accesibile platform form technical tasks

Pros

The user interface is simple and clear making logging in and navigation easy.

Cons

The platform is praised for its absence of bugs ensuring a smooth user experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D

Deepthi

Computer & Network Security, 51-100 employees

More than a year

5.0
October 2023

Good product

Pros

With over five years of usage it remains easy to use and track tasks without encountering issues.

Cons

Challenges are reported in tracking closed tickets from old projects leading to potential evidence gaps.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

panashe

Human Resources, 11-50 employees

More than a year

5.0
October 2023

Review

Pros

It facilitates ease of use and seamless collaboration.

Cons

Users report not receiving notifications for upcoming tasks affecting timely task management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

S

Shyam

Information Technology and Services, 51-100 employees

More than a year

5.0
October 2023

Good Project Management Tool

Pros

The sprint feature stands out allowing the setup of task lists for sprints and providing a calendar view.

Cons

The software is considered slightly challenging for non-tech-savvy individuals causing confusion in some clients.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

RK

Rajesh Kumar

Insurance, 101-500 employees

More than a year

4.0
October 2023

Good ITSM Product

Pros

Effective in keeping track of various project tickets and tasks organized based on team selection and epics.

Cons

An improvement suggestion involves adding notifications to select Epic and Team while creating tickets to avoid oversights.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8