Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AK

Arshpreet Kaur

Retail, 500+ employees

Less than a year

5.0
May 2025

Fast task flow with clean timeline

Pros

Tasks can be dropped in quickly, due dates are set with a single click and switching between views happens without lag. The timeline lays everything out clearly and the live docs working alongside tasks save me from juggling extra tabs. Comments also stay attached to the work so a lot less gets lost.

Cons

There are a lot of layers to work through so it can feel like you need a guide just to catch your breath. Some settings are buried pretty deep, notifications can arrive late and the mobile app isn't very good since touch controls sometimes miss taps.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MDB

Mitch D Barham

E-Learning, 11-50 employees

Less than a year

4.0
May 2025

Powerful database with automation setup

Pros

One of the things I have enjoyed most about it is how it let me build a complete database using the project management tool, while also setting up rules with custom fields to connect the data and automation workflows.

Cons

The only downside I have run into is that learning how to use most of the features well enough to adapt them to my business has taken a fairly long time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

VB

Vicky Barrett

Marketing and Advertising, 11-50 employees

More than a year

5.0
May 2025

Productive planning software

Pros

Between the to do lists, Gantt charts and other planning tools this software gives us everything we need to keep work structured and productive. The dashboards are clear and make it simple to follow progress in real time. Task automation has also been a big advantage since it cuts down the effort and time spent on repetitive work. On top of that the prioritization features help us focus first on urgent key account tasks, while the progress tracking tools show exactly how close we are to reaching our goals.

Cons

We honestly have no complaints about it. Up to this point there has not been anything that feels out of place or disappointing for our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CE

Cameron Escovedo

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0
May 2025

Highly customizable tool

Pros

One of the best parts for me is how customizable it is, from the different views to task fields to team dashboards.

Cons

The biggest downside is the learning curve, along with the occasional lag when moving through larger workspaces.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RK

Raman Kandasamy

Information Technology and Services, 11-50 employees

More than a year

5.0
May 2025

project control worked amazingly

Pros

Keeping daily tasks and projects organized, managed and executed is very easy with this software. It also integrates really well with other third-party tools, makes it simple to track project progress and supports real time collaboration across the team.

Cons

I have not run into any part of it that falls short of my project management needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

EP

Efram Patrick

Education Management, 500+ employees

More than a year

5.0
May 2025

Best tool for team training

Pros

Across our organization this has been the best tool we've used so far. Training fellow team members has been very simple and easy.

Cons

It's been working really well and I have not run into any negative issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CO

Chioma Ogbata

Telecommunications, 1-10 employees

Less than 6 months

4.0
May 2025

Ticket automation proved user friendly

Pros

Creating tickets and setting up automations in ClickUp has been the simplest experience I have had with this kind of software and I really enjoy how user friendly the interface is.

Cons

One inconvenience is that I cannot bulk select tickets which can be frustrating at times but it doesn't take away from the excellent overall experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

BH

Bryce Hotelling

Education Management, 500+ employees

More than a year

5.0
May 2025

Best choice for project management

Pros

Out of all the project management tools I have used this one has been the best by far. Connecting it with other tools is very simple and it also makes communication with coworkers much easier.

Cons

It has been working really well for our team. We've been using it for more than two years now and have not run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

TD

Timothy Dailey

Education Management, 500+ employees

More than a year

5.0
May 2025

Excellent value for working teams

Pros

Among the tools we use across our organization this has been one of the best. The pricing is hard to beat and it delivers great value for what we pay.

Cons

There really is nothing I dislike about it. It has been performing well for our organization and I honestly have not run into anything negative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

JM

Jacob Marsh

Education Management, 500+ employees

More than a year

5.0
May 2025

Friendly interface with effortless use

Pros

Right from the start ClickUp has been very simple to use. Its interface feels friendly and makes interacting with the platform really pleasant.

Cons

Since we began using it everything has been working well without any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TO

Tim Oudhuizen

Sporting Goods, 1-10 employees

Less than 6 months

5.0
May 2025

Team task management proved powerfully effective

Pros

Really handy for managing projects and tasks across a team.

Cons

It does come with a learning curve and there are quite a lot of options which can make everything feel a bit overwhelming at times. I also still find it challenging to get the app organized in a clear way.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

DP

Derrick Pruett

Education Management, 500+ employees

More than a year

5.0
May 2025

Responsive support with simple management

Pros

Having a responsive customer support team makes a big difference. The platform is simple to use and easy to manage.

Cons

There were some problems when I was integrating it but customer support helped sort it out and everything is working well now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ZS

Zoe Sobeck

Education Management, 500+ employees

More than a year

5.0
April 2025

simple management tool

Pros

Using it day to day is very easy to manage. The simple look of the user dashboard makes everything even better and easier to handle.

Cons

It has been working well across our organization overall. I did run into an integration issue with other tools once but it was resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JW

Jaime Warren

Education Management, 500+ employees

More than a year

5.0
April 2025

Clean dashboard

Pros

The user dashboard is very user friendly and uncluttered so it barely took any training to get people comfortable with it.

Cons

I must say it has been performing really well across our organization and I have not run into any issues while using it. Overall I am very happy with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CR

Chad Roberts

Computer & Network Security, 51-100 employees

Less than a year

5.0
April 2025

proved reliable for us

Pros

Every day I rely on it to keep my tasks organized and on track. It's very effective at doing exactly what it's meant to do.

Cons

One thing I have noticed is that it lets users Skip Steps during a process. At times I wish that option wasn't available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Alceo Angelini

E-Learning, 11-50 employees

Less than a year

5.0
April 2025

great automation tool

Pros

One of the best parts of it is definitely the customizable views and the many automation features since they make workflow management truly flexible and have significantly improved our productivity.

Cons

Overall there's nothing about it that I dislike although I do have to admit that with some features, adjusting the dashboard can get a little complicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

CD

Cari Downing

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
April 2025

software is effective

Pros

Having everything in one place for tasks, docs and goals makes this feel like a good replacement for several other tools we used before. It's flexible enough to fit different workflows and the automation for recurring tasks and tracking saves a lot of time once it's set up.

Cons

Getting started can be tough because there are so many features and settings that it seems overwhelming and a bit cluttered at first. The mobile app also still needs a lot of improvement since it's less easy to use and tends to crash pretty often.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

JD

Johnathan Drake

Education Management, 500+ employees

More than a year

5.0
April 2025

Worth every penny spent

Pros

Out of all the tools I have used this has easily been the best one. The support team is consistently quick to respond and the value you get for the price makes it absolutely worthwhile.

Cons

Everything has been running really well and I have not run into any issues while using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AVN

Alexandra Van Ness

Warehousing, 101-500 employees

Less than a year

4.0
April 2025

amazing project tracking tools

Pros

When it comes to project management this has been a really useful tool. It lets multiple users collaborate and keep track of task completion which helps a lot. There's also a wide range of features so it works well for managing everything from small projects to much larger ones.

Cons

The downside is the cost and with so many features included, the platform can feel a bit overwhelming to navigate at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MS

Mara Serva

Marketing and Advertising, 1-10 employees

More than a year

5.0
April 2025

great integrations options

Pros

Between the customization options and the long list of integrations this has been a fantastic tool for managing work and keeping the team organized. New features also come out regularly so it continues to improve over time.

Cons

The time tracking and reporting dashboard especially the timesheet view, still has room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9