Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Igor
Computer Software, 11-50 employees
“Good task management solution
Pros
The user interface of ClickUp is intuitive and highly adaptable accommodating different workstyles and workflows. While the notification center proves useful there is room for improved organization. The option to utilize a free tier for testing before committing to a purchase is a valuable feature.
Cons
The platform occasionally experiences slowdowns and crashes although not on a consistent basis. While not a persistent issue it can be frustrating. As mentioned earlier the notification center could benefit from more options for individualization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amadeusz
Computer Software, 11-50 employees
“Work is easier with ClickUp
Pros
The simplicity of use transparency straightforward task management and a multitude of personalization options are key strengths.
Cons
The desktop app encounters occasional malfunctions. Opening a task from the web causes the entire app to load in the background necessitating a refresh.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Zandra
Information Technology and Services, 11-50 employees
“Great UIUX and a exceptional product
Pros
The dashboard feature is impressive it allows the creation of tasks while maintaining a stateoftheart reporting dashboard with an excellent user interface.
Cons
Using ClickUp as a CRM presents challenges as multiple users cannot access it simultaneously impacting overall work efficiency.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Abby
Marketing and Advertising, 1-10 employees
“Excellent MultiUse PM Software
Pros
ClickUp's high level of customization is noteworthy. As a freelance project manager I successfully implemented ClickUp for a company engaged in governmentfunded projects related to communications and research. The software features and customizations proved highly satisfactory.
Cons
Additional guidance on setup and optimizing the software for individual needs would be beneficial. The company enlisted a thirdparty vendor for the setup design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 101-500 employees
“Clickup a flexible and userfriendly application for organizing tasks and overseeing projects
Pros
ClickUp boasts an intuitive design that is userfriendly avoiding unnecessary complexity in its user interface.
Cons
ClickUp could enhance its board view especially when dealing with a limited number of statuses. For example with only four statuses an option to optimize space within each status column would prevent blank spaces in the view.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Kelvin
Health, Wellness and Fitness, 51-100 employees
“ClickUp the epitome of success in project management.
Pros
The use of ClickUp brings the advantage of solving multiple problems from collaboration to work planning and management. This reduces the number of products in our working infrastructure. ClickUp facilitates goalsetting project planning and organization allowing us to focus on essential work. Realtime chatting simplifies communication.
Cons
ClickUp has satisfactorily addressed all our needs and we require nothing more than its current offerings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ruby
Executive Office, 1-10 employees
“Medical billing and Clickup
Pros
Project management proves straightforward and keeping the team updated is a positive aspect.
Cons
The team particularly the older members of the medical billing team finds ClickUp challenging to use due to limited techsavviness.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Christopher
Marketing and Advertising, 1-10 employees
“Simple to use but massively flexible
Pros
The ability to tailor and set up ClickUp to fit our agency makes the setup process straightforward allowing everyone to work with it slightly differently.
Cons
The inherent flexibility in ClickUp can lead to overcomplication and inefficiencies if not planned properly. However this is more of a planning issue than a flaw in the software itself.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fazal Rahman
Management Consulting, 500+ employees
“Project Management Tool
Pros
Progress tracking time management features and recent changes enhance visibility for anyone within the platform.
Cons
There is nothing to dislike about ClickUp.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
“best remote project management software
Pros
ClickUp is highly valued in project management and collaboration among remote teams due to its intuitive and light interface. Additionally it features reminders calendars and a task planning area.
Cons
Despite some slowness and additional costs for certain features I recommend ClickUp for managing crucial projects.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Bhawana
Insurance, 101-500 employees
“Good platform to collaborate
Pros
The convenience of having different tasks for various departments in one place facilitates collaboration with selected users. Simultaneous collaboration on tasks proves efficient.
Cons
When syncing with integrated products like calendars ClickUp sometimes blocks entire days for an extended period creating challenges in managing calendar availability.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Pedro
Financial Services, 51-100 employees
“Best Tool Management software
Pros
Personalization is a standout feature. Multiple filters for viewing task management across teams are fantastic. It is our goto tool for weekly task reports simple to use and everyone can learn it in just 5 minutes.
Cons
The Mac app occasionally encounters bugs and doesn't update in realtime with browser users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Maxwell
Information Technology and Services, 51-100 employees
“Clickup for Web Design
Pros
ClickUp proves immensely helpful in collaborating with team members and maintaining a paper trail throughout a project. The ability to see at a glance the project's stage is crucial for our team.
Cons
ClickUp experienced occasional lags possibly due to our volume. Notifications for task updates even when not tagged could benefit upperlevel managers in measuring team productivity and timelines.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Micah
Marketing and Advertising, 1-10 employees
“The Best Project Management Tool I Know Of
Pros
ClickUp offers numerous features allowing for virtually any type of work organization.
Cons
Due to its extensive features certain parts of ClickUp can be confusing given the many layers within the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Minhajul
Animation, 1-10 employees
“About ClickUp
Pros
An excellent initial experience with the product totally enamored with this software. It efficiently manages all project management needs in a short time.
Cons
While the company has done an excellent job the API for integration with our data could be more userfriendly. After a few months finding files or folders becomes challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Timothy
Computer Software, 51-100 employees
“Excellent all in one Project Management tool
Pros
ClickUp's interface is userfriendly and straightforward with welldescribed options. Experimenting with different layouts and features is easy and customization to suit your needs is straightforward.
Cons
The absence of a preview feature during new space setup may lead to trial and error. For instance selecting a list and a board as default views cannot be deleted later on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Erick
Computer Software, 101-500 employees
“Clickup a versatile and easytouse app for task management and project management
Pros
ClickUp is an intuitive application with an appealing and straightforward user interface.
Cons
ClickUp should enhance the board view especially when there are only a few statuses. Finding a way to cover blank space in the board with the width of each status column would be beneficial.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rodrigo
Automotive, 11-50 employees
“I love it you can control everything
Pros
It is the best and offers customization offers for organizing anything on your mind.
Cons
I have no reservations about this software I love it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Stefano
Program Development, 51-100 employees
“Good for task management
Pros
A smooth transition into task management and time completion beneficial for team collaboration.
Cons
No Cons
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nicholas
Renewables & Environment, 101-500 employees
“Great Features Not the Most Intuitive UX
Pros
ClickUp is used for project management with application developers offering features to prioritize subprojects and add requisite details in various file formats.
Cons
Despite offering a lot ClickUp's UX is not the most intuitive. Discovering new functionality can be accidental despite the availability of standard UX tours.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8