Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

I

Igor

Computer Software, 11-50 employees

5.0
October 2023

Good task management solution

Pros

The user interface of ClickUp is intuitive and highly adaptable accommodating different workstyles and workflows. While the notification center proves useful there is room for improved organization. The option to utilize a free tier for testing before committing to a purchase is a valuable feature.

Cons

The platform occasionally experiences slowdowns and crashes although not on a consistent basis. While not a persistent issue it can be frustrating. As mentioned earlier the notification center could benefit from more options for individualization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Amadeusz

Computer Software, 11-50 employees

5.0
October 2023

Work is easier with ClickUp

Pros

The simplicity of use transparency straightforward task management and a multitude of personalization options are key strengths.

Cons

The desktop app encounters occasional malfunctions. Opening a task from the web causes the entire app to load in the background necessitating a refresh.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Z

Zandra

Information Technology and Services, 11-50 employees

5.0
October 2023

Great UIUX and a exceptional product

Pros

The dashboard feature is impressive it allows the creation of tasks while maintaining a stateoftheart reporting dashboard with an excellent user interface.

Cons

Using ClickUp as a CRM presents challenges as multiple users cannot access it simultaneously impacting overall work efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Abby

Marketing and Advertising, 1-10 employees

5.0
October 2023

Excellent MultiUse PM Software

Pros

ClickUp's high level of customization is noteworthy. As a freelance project manager I successfully implemented ClickUp for a company engaged in governmentfunded projects related to communications and research. The software features and customizations proved highly satisfactory.

Cons

Additional guidance on setup and optimizing the software for individual needs would be beneficial. The company enlisted a thirdparty vendor for the setup design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

5.0
October 2023

Clickup a flexible and userfriendly application for organizing tasks and overseeing projects

Pros

ClickUp boasts an intuitive design that is userfriendly avoiding unnecessary complexity in its user interface.

Cons

ClickUp could enhance its board view especially when dealing with a limited number of statuses. For example with only four statuses an option to optimize space within each status column would prevent blank spaces in the view.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

K

Kelvin

Health, Wellness and Fitness, 51-100 employees

5.0
October 2023

ClickUp the epitome of success in project management.

Pros

The use of ClickUp brings the advantage of solving multiple problems from collaboration to work planning and management. This reduces the number of products in our working infrastructure. ClickUp facilitates goalsetting project planning and organization allowing us to focus on essential work. Realtime chatting simplifies communication.

Cons

ClickUp has satisfactorily addressed all our needs and we require nothing more than its current offerings.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Ruby

Executive Office, 1-10 employees

5.0
October 2023

Medical billing and Clickup

Pros

Project management proves straightforward and keeping the team updated is a positive aspect.

Cons

The team particularly the older members of the medical billing team finds ClickUp challenging to use due to limited techsavviness.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Christopher

Marketing and Advertising, 1-10 employees

5.0
October 2023

Simple to use but massively flexible

Pros

The ability to tailor and set up ClickUp to fit our agency makes the setup process straightforward allowing everyone to work with it slightly differently.

Cons

The inherent flexibility in ClickUp can lead to overcomplication and inefficiencies if not planned properly. However this is more of a planning issue than a flaw in the software itself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

FR

Fazal Rahman

Management Consulting, 500+ employees

5.0
October 2023

Project Management Tool

Pros

Progress tracking time management features and recent changes enhance visibility for anyone within the platform.

Cons

There is nothing to dislike about ClickUp.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

4.0
October 2023

best remote project management software

Pros

ClickUp is highly valued in project management and collaboration among remote teams due to its intuitive and light interface. Additionally it features reminders calendars and a task planning area.

Cons

Despite some slowness and additional costs for certain features I recommend ClickUp for managing crucial projects.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

B

Bhawana

Insurance, 101-500 employees

4.0
October 2023

Good platform to collaborate

Pros

The convenience of having different tasks for various departments in one place facilitates collaboration with selected users. Simultaneous collaboration on tasks proves efficient.

Cons

When syncing with integrated products like calendars ClickUp sometimes blocks entire days for an extended period creating challenges in managing calendar availability.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

P

Pedro

Financial Services, 51-100 employees

5.0
October 2023

Best Tool Management software

Pros

Personalization is a standout feature. Multiple filters for viewing task management across teams are fantastic. It is our goto tool for weekly task reports simple to use and everyone can learn it in just 5 minutes.

Cons

The Mac app occasionally encounters bugs and doesn't update in realtime with browser users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M

Maxwell

Information Technology and Services, 51-100 employees

5.0
October 2023

Clickup for Web Design

Pros

ClickUp proves immensely helpful in collaborating with team members and maintaining a paper trail throughout a project. The ability to see at a glance the project's stage is crucial for our team.

Cons

ClickUp experienced occasional lags possibly due to our volume. Notifications for task updates even when not tagged could benefit upperlevel managers in measuring team productivity and timelines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Micah

Marketing and Advertising, 1-10 employees

5.0
October 2023

The Best Project Management Tool I Know Of

Pros

ClickUp offers numerous features allowing for virtually any type of work organization.

Cons

Due to its extensive features certain parts of ClickUp can be confusing given the many layers within the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Minhajul

Animation, 1-10 employees

5.0
October 2023

About ClickUp

Pros

An excellent initial experience with the product totally enamored with this software. It efficiently manages all project management needs in a short time.

Cons

While the company has done an excellent job the API for integration with our data could be more userfriendly. After a few months finding files or folders becomes challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

T

Timothy

Computer Software, 51-100 employees

5.0
October 2023

Excellent all in one Project Management tool

Pros

ClickUp's interface is userfriendly and straightforward with welldescribed options. Experimenting with different layouts and features is easy and customization to suit your needs is straightforward.

Cons

The absence of a preview feature during new space setup may lead to trial and error. For instance selecting a list and a board as default views cannot be deleted later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

E

Erick

Computer Software, 101-500 employees

5.0
October 2023

Clickup a versatile and easytouse app for task management and project management

Pros

ClickUp is an intuitive application with an appealing and straightforward user interface.

Cons

ClickUp should enhance the board view especially when there are only a few statuses. Finding a way to cover blank space in the board with the width of each status column would be beneficial.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R

Rodrigo

Automotive, 11-50 employees

5.0
October 2023

I love it you can control everything

Pros

It is the best and offers customization offers for organizing anything on your mind.

Cons

I have no reservations about this software I love it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Stefano

Program Development, 51-100 employees

5.0
October 2023

Good for task management

Pros

A smooth transition into task management and time completion beneficial for team collaboration.

Cons

No Cons

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Nicholas

Renewables & Environment, 101-500 employees

4.0
October 2023

Great Features Not the Most Intuitive UX

Pros

ClickUp is used for project management with application developers offering features to prioritize subprojects and add requisite details in various file formats.

Cons

Despite offering a lot ClickUp's UX is not the most intuitive. Discovering new functionality can be accidental despite the availability of standard UX tours.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8