ClickUp Reviews

“amazing value for price”

Pros

ClickUp offers highly customizable workspaces and integrates well with other systems. It also comes with a wide range of task management and time tracking features that help keep work efficient. On top of that the software is budget-friendly which adds to its overall value.

Cons

Its mobile version has been a weak point for us because it tends to lag and doesn't work as effectively as expected. There's also a fairly steep learning curve so some training is needed before implementation feels comfortable.

“find it a little confusing”

Pros

The system is very user friendly, was simple to implement and overall came across as quite versatile while working well across different platforms.

Cons

The notification setup seems a bit confusing and is not very flexible when it comes to matching the needs of my operation. I also was not a fan of the default notification settings.

“Visual planning with built-in tracking”

Pros

One thing that really stands out is being able to build visual layouts and diagrams while brainstorming which makes organizing ideas much more practical. It's also really convenient that I can track my timesheet inside the same app instead of having to jump over to another tool.

Cons

The biggest downside has been the lag and delays especially when I am working with more complex documents. I have also run into issues with the AI unexpectedly crashing while I am using it to create a document.

“tool worked fantastically”

Pros

ClickUp has been a smart and user friendly project management tool for us. Customer communication runs very smoothly through it and overall it has been the best option we've used.

Cons

It has been working really well and over the past four years we honestly have not come across anything we dislike about it.

“fast mobile access”

Pros

The dashboard uses drag and drop which makes it very convenient to work with. It's also highly customizable so it can be tailored to fit almost any industry or project type. On top of that the mobile version is one of the quickest and most beginner-friendly ways to get started.

Cons

It mainly centers on project and task management, at least to a certain extent but that focus also helps deliver strong performance.

“Versatile templates and dashboards combined”

Pros

There are plenty of templates available and they can be adjusted to fit the specific needs of each project. The dashboard feels very user friendly and gives you a lot of freedom to customize it the way you want. I also really appreciate the different ways to view projects, whether in a list, Gantt chart and other formats. The only thing to keep in mind is that downloading the Gantt chart requires a paid plan.

Cons

At the beginning the amount of information can feel a bit overwhelming. Since the platform comes with so many tools and options, it may be a lot to take in for teams that are just starting to implement software like this.

“Team coordination at its best”

Pros

Having task management, docs, time tracking, goals and chat all in one place really helps my team stay connected. It makes communication much simpler and lets me delegate tasks without jumping between different tools.

Cons

Getting started took some time because the platform has a fairly steep learning curve. It also took a while to set everything up and customize it before I felt fully comfortable using it.

“all features are top notch”

Pros

Out of all the project management tools we've tried this has been the most complete one by far. They also keep rolling out new features regularly which makes the platform feel like it's constantly improving.

Cons

Since we rolled it out it has been performing well overall. That said the mobile app can be frustrating at times and still feels limited in terms of features.

“Customizable workflow felt approachable”

Pros

One of the best things about it is how customizable it is. You can adjust it to match different needs without much trouble and it's also very simple to learn and use.

Cons

Up to this point I have not come across anything I dislike about it. It has honestly been the best tool for what I need.

“tool deliver consistently”

Pros

Working with others in it is easy and moving projects from one stage to the next like to do or needs an update is simple and efficient.

Cons

there wasn't anything to dislike. Everyone on our team picked it up quickly and it has done a good job of keeping our projects organized and on schedule.

“Fantastic fit for our specific team”

Pros

ClickUp has become one of the best tools we use in our organization. The interface is very simple to navigate which makes day to day work much more convenient.

Cons

There is nothing I dislike about this tool. Everything about it has worked really well for us.

“Powerful workflows with great teamwork”

Pros

From handling repeat tasks to keeping the whole team aligned, it has been a big win for us. Its powerful automation workflows help us take care of routine project work much faster. The collaboration tools especially chat and file sharing, make communication simple and let us work together without any friction. We also rely a lot on the project visualization options like boards and lists because they make it much easier to track progress and stay on top of project completion. On top of that the interface looks very user friendly so even new team members can start using it without much trouble.

Cons

It has met our expectations really well and no one on the team has raised any complaints about it. We have not run into any issues during our use.

“all in one workspace proved a win”

Pros

it looks like all my sticky notes, spreadsheets and emails finally came together in one beautiful, user friendly place.

Cons

At the start there's a small learning curve because it can feel like everything is being thrown at you at once.

“Flexible task views with due dates”

Pros

Being able to clearly view my tasks along with their due dates is something I really like. Creating new tasks is also very easy and there are plenty of customization options that let me personalize my to do list the way I want.

Cons

The chat system can be frustrating at times because conversations are easy to lose track of. I also wish updating a task's status was more easy. For instance there isn't a clear way to leave a comment on a task that notifies the assigner so things can end up getting buried and disorganized.

“Friendly interface”

Pros

It's been much more than just a good piece of software. The customer support team is always responsive and helpful and the interface is very user friendly.

Cons

I honestly have not come across any downsides. We've been using it for three years now and it has continued to work really well.

“Team task tracking proved very effective”

Pros

ClickUp works really well as a project and task management platform, whether the team is small or much larger. It does a good job of keeping everyone organized, aligned and on track with their work.

Cons

Getting everything set up at the beginning and learning the basics took some effort but outside of that I really have not run into any major complaints or problems.

“Automation glitches happened constantly”

Pros

It works really well for project management and team collaboration. The ability to customize fields and automations, assign tasks to different team members and track everything with status updates and due dates is definitely useful.

Cons

Over the past few years though we've run into a lot of glitches while using it. The automations stop working far too often which becomes a major issue in project management. Their support team is responsive but when the problem needs to be investigated, it can take a while before they come back with an actual solution.

“great tool for collaboration”

Pros

I find it easy to use and using it day to day is also simple. Plue it integrates well with other tools which makes collaboration much better. On top of that it offers plenty of customization so it can be adjusted to fit different needs.

Cons

I really don't have any negatives to point out because it has been performing very well. I have been happy with everything about it.

“pricing is fair”

Pros

A big plus with ClickUp is how quickly the customer support team responds anytime an issue comes up. It's also reasonably priced which makes it even more appealing.

Cons

It has been performing really well for us and we have not run into any problems while using it. We're just hoping to see more updates in the future.

“Liked this workspace”

Pros

Having everything in one place has been a huge plus. The scalable structure makes it simple to handle both big-picture projects and smaller day to day tasks without feeling limited.

Cons

Getting started does take some adjustment and the learning curve can feel pretty steep at first. Since there are so many features, it may be a little overwhelming and stressful for non-technical users to find their way around in the beginning.