ClickUp Reviews

Pros

Getting started with it is pretty easy and fitting it into an existing business workflow doesn't take much effort. It also offers enough integrations to support better productivity. On top of that the wide range of task fields and project views makes the platform feel very flexible and adaptable.

Cons

One frustrating part is that the team behind the product doesn't seem to respond to feature requests at all, at least from what we've seen. There are still quite a few bugs throughout the platform as well. Performance is another big issue as the whole program runs extremely slowly. Honestly, I cannot think of another productivity app that feels this sluggish. Unfortunately, that applies to the website too. The mobile app is also slow and fairly limited and the experience between desktop and mobile is not consistent at all.

Pros

One thing I really like is how well it fits every kind of team which makes it possible for everyone to use the same app to stay organized and collaborate in one place. I also loved that it gives users 8 different view options which really helps with managing projects and bigger tasks.

Cons

The only real downside I ran into and it honestly was not that bad was that my account lagged a lot at first. After I contacted customer support though, they handled the issue and got it resolved.

Pros

The feature I genuinely enjoy using in ClickUp is the task management.

Cons

At this point I have not run into any issues while using it.

Pros

Keeping track of workflows and projects is really easy with this. You can always see exactly where everything sits at each stage and I basically run my whole business through it.

Cons

It can be tough to figure out if you're not especially tech savvy. The platform has a lot of impressive capabilities but the tutorials only seem to cover the very basics and not much beyond that.

Pros

From planning to day to day execution, this project management platform covers everything I need in one place. It includes all the features and functionality I expect, the subscription pricing is competitive and the customer service has been excellent. It really feels like a game changer.

Cons

Honestly, there is very little I would want changed. If anything, I'd only reconsider the name, color scheme and marketing style since they take away a bit from the otherwise professional feel of the application.

Pros

it has been a really useful tool for keeping a business organized especially when it comes to managing marketing strategy, setting goals and using the calendar to stay on track. It works well for structuring both the business and the team, whether the setup is small or much larger.

Cons

I have not come across any downsides yet but I'll keep an eye out.

Pros

Across our 10 person dev team including QA, SCM, PO and developers, everyone could build as many custom views, lists and other setups as they needed. The aggregation features worked really well especially when grouping items for exports and reporting. We also relied heavily on subtasks for task scoping basically breaking larger work into smaller pieces and on the Business plan it was useful that we could assign hour estimates too.

Cons

There were two frustrating parts for us. First, we were on the Business plan mostly because we needed the resource vs. task allocation feature. Otherwise, the Unlimited plan would have been enough so it was annoying having to move up a tier just to access that one capability. Second, the customization options are almost unlimited which sounds good but in practice it made the initial setup harder than it should have been. At one point we discovered that some things could be disabled at the list level but that only solved part of the issue.

Pros

We use ClickUp to manage tasks, keep project delivery on track and stay aligned with our overall quarterly goals.

Cons

Once a list goes beyond 100 tasks, the platform starts to slow down noticeably.

Pros

It seems a lot like Lego in the best way as you can customize so many parts of it to fit exactly how you want to work.

Cons

One thing that's still frustrating is that you cannot add multiple organizations in a way that makes switching from one organization space to another really convenient.

Pros

Honestly, there isn't much I can praise here besides the color palette which was actually nice to look at.

Cons

It crashes constantly and on top of that it doesn't retain saved changes which makes it incredibly frustrating to use.

Pros

One thing that really made this software valuable was how accessible it is. Uploading and tracking work items doesn't involve any complicated steps which makes day to day use much more convenient. The feature I'd especially point out is the platform's navigation, particularly the dashboard view for both teams and individual members. Adding new tasks, tracking high-priority items and setting timelines for each task are all features that have been genuinely useful.

Cons

The downside is that while the platform does send emails for every new update, those alerts don't stand out the way push notifications or deadline reminders for urgent tasks should. Any update made by a team member triggers email notifications to others on the same team and although that can help with visibility, it becomes frustrating when 20 emails arrive at once. At that point, it's easy to ignore all of them.

Pros

Using this software is not a hassle and it brings simple, practical task management right into the business without much hassle.

Cons

At the beginning the templates were a bit confusing to get used to but our team built up enough confidence to use all of the features within just a couple of days.

Pros

Moving over from Asana to this platform was very easy which made the switch much less stressful. The desktop app is also really good and becomes quite simple to work with once you get past the initial learning curve.

Cons

The mobile app still falls short of what it should be. A lot of the views do not keep filters in place consistently which makes getting work done while away from a desktop pretty frustrating.

Pros

Submitting website edit requests and new ideas through it has been really helpful. Our web developer customized the form to include a deadline, task title, description and attachment upload which makes the whole process clear and organized. It's a convenient way to send her tasks and keeps everything simple on my end.

Cons

One thing missing in the form I use is a receipt option so I don't get a copy of what I submitted through the ClickUp Form. It seems like that may just be a setting that can be switched on or off.

Pros

ClickUp keeps our marketing plans, reports, strategies and other documents organized in one central place. It makes real-time collaboration with employees and team members very convenient and the platform is modern and professional to use.

Cons

I have not run into any problems with this platform. The overall experience has been very professional, the features are convenient and it's simple to work with so I really don't have any cons to mention.

Pros

It covers the full project management process incredibly well. It has become something I rely on every single day because of how much functionality it offers from end to end.

Cons

At this point I honestly cannot think of anything important that the tool is missing or any feature I currently wish it had.

Pros

Having several templates available makes it very simple to adapt them to our actual workflow. Keeping everything in one place such as conversations, notes, files and more helps the whole project team stay aligned in communication and supports us in finishing work within the planned timelines with confidence.

Cons

We still have not finished testing all of the features but everything we've used so far has been very helpful.

Pros

Right away the interface felt clean and approachable and moving around the platform did not seem overly complicated at first glance. There's a small learning curve but once you spend a little time with it, the whole system is very user friendly.

Cons

Its mobile app isn't really my favorite part at the moment. That said I am hopeful it will improve over time.

Pros

They offered us a special deal because we're a startup which sounded promising at first. Unfortunately that offer never actually happened. It ended up feeling like an unfair bait tactic, if not outright misleading.

Cons

The onboarding dragged on for weeks because, despite several follow-ups from our side, nobody ever got back to us about the offer. That caused major delays for our team and seriously held things up.

Pros

Among all the tools I have used this is easily one of the most feature-rich. It comes with a huge range of views and capabilities and it's impressive that even the free version includes so much.

Cons

At the same time the sheer number of features can feel overwhelming and the interface comes across as scattered and hard to follow. Elements like card view, comments, priorities and statuses seem spread all over the place, making it feel like the design was driven more by enthusiasm than by clear logic.