Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BA
Brittni Arthur

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Better value compared to Asana”

Pros

Coming from using both Asana and ClickUp, ClickUp feels a lot more cost-effective for what you get. The interface is quite similar to Asana but it packs in more value. It makes it simple to stay on top of every project, add comments to tasks, keep files organized and one of the best features is being able to embed Google Docs right inside a project.

Cons

There honestly is not much I dislike about it. The only real limitation is that the built-in time tracking is only available on a paid plan but Clockify integrates well so that works really well as an alternative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

ER
Esteban Rodriguez

Telecommunications, 51-100 employees

Less than a year

4.0

“Great features with nice design”

Pros

Being free to use is a huge plus and the integrations work well. The interface is decent and enjoyable to navigate and it includes features you really do not come across in many other tools.

Cons

The mobile version still feels limited especially when it comes to functionality and initial setup.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

AML
Alba Muns Lopez

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Good hub for planning work”

Pros

After the initial learning curve this really becomes an all-in-one workspace. It's highly customizable and the available templates help a lot when getting started. It works very well for planning and collaborating with teams. Creating tasks and connecting them to each other is easy and you can add deadlines, tags and pretty much anything else you need. The different views like list, board, Gantt and calendar, make it much easier to understand the bigger picture. On top of that the platform is updated regularly which is a big plus.

Cons

A few very useful features are locked behind the paid plans. Also, the setup can feel a bit overwhelming at first because there are so many options and features to go through which can be confusing in the beginning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LS
Liezel Snyman

Management Consulting, 1-10 employees

More than a year

5.0

“Great companion for project management”

Pros

It has been a fantastic productivity and project management platform for handling projects and tasks in a really simple manner.

Cons

Getting started with it can feel a little overwhelming because of how much it offers but once you spend some time with it, it becomes something you really enjoy using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Abbey Pallett

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Versatile hub for project work”

Pros

ClickUp works really well for managing all kinds of projects and collaborating with remote teams is very easy. The automation features are a huge plus too since they free up time and let you focus on other tasks.

Cons

There is definitely a bit of a learning curve at the beginning before everything clicks and you can fully understand how to use all of its features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

IH
Ian Heidemann

Automotive, 51-100 employees

Free Trial

5.0

“Flexible workflow using Kanban style”

Pros

Its interface works well as a Kanban board, much like tools such as Jira which makes switching over feel a lot more hassle free.

Cons

The integrations feel a bit less reliable and stable than they are in Jira.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TH
Teresa Huff

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0

“Visual planning with good flexibility”

Pros

The visual layout makes it appealing to work in and there's a good range of customization available, even with the free plan. It also comes with a variety of templates which helps when you're getting started.

Cons

Getting everything set up properly feels a bit fiddly and it takes some time to get comfortable with how it works. Honestly, I probably wouldn't use it again without starting from a template. Even then, the ones I found did not really match my type of work so I still ended up customizing them quite a bit.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AG
Alysa Gumto

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Excellent hub for team collaboration”

Pros

It's been a really useful tool for keeping conversations organized among team members around the different needs and projects across the company.

Cons

I have not come across any downsides while using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Peter

Mass media, 1-10 employees

4.0

“User friendly”

Pros

It has smooth navigation skills.

Cons

None

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

TY
Tina Young

Arts and Crafts, 1-10 employees

Free Trial

5.0

“Versatile tool for project tracking”

Pros

ClickUp gives me a really simple way to stay on top of all kinds of tasks, whether they are for personal use or for my business. It helps me keep track of the projects I am handling for customers and makes it much easier to make sure everything gets finished on time.

Cons

At this point I honestly have not come across anything negative to say about the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AM
Adriene Machado

Computer Software, 51-100 employees

Less than a year

5.0

“Strong task visibility and teamwork”

Pros

Task and project visualization is one of the best parts and everyone on my team can jump in to edit, view and add new tasks without any trouble.

Cons

It's packed with features which makes it feel pretty complex and that usually makes the learning curve harder for new people on my team. The guest editor mode also has poor project organization and the project bookmark feature never seems to work properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

WW
Walker Whitley

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“Great tool for managing projects”

Pros

It does an excellent job of helping us stay on top of several projects at once.

Cons

A few of the integrations still don't work as well as we'd want.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

BL
Binh Le

Internet, 1-10 employees

Less than a year

4.0

“Packed with features and versatile”

Pros

ClickUp comes with a lot of powerful tools that other platforms usually lock behind paid plans like Gantt Charts, Whiteboards and the simple way Docs connect with Tasks.

Cons

One downside is that it can be slow to load. It feels like the platform may be trying to roll out too many features at once and that seems to be affecting overall performance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

ES
Ed Sterling

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Calendar sync works really well”

Pros

The bi-directional sync with Google Calendar has been excellent and makes keeping everything aligned much more convenient.

Cons

The mobile app still needs more development though it feels like that will be improved over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Insurance, 500+ employees

More than a year

5.0

“Packed with many useful tools”

Pros

Its app comes with a lot of really useful tools and I genuinely love the way it works overall.

Cons

It doesn't keep records the way I'd want and I wish it offered more storage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EG
Emilija Georgievska

Computer Software, 500+ employees

Free Trial

5.0

“Quick to learn and easy adopt”

Pros

Getting the hang of it happened really quickly and I felt comfortable using it almost right away.

Cons

I have only used the software twice and during that short time I did not run into any issues at all.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Human Resources, 1-10 employees

Less than a year

5.0

“Packed with useful task features”

Pros

The variety of views and colorful features like Gantt and Board, make it really convenient to organize and manage everything on the platform.

Cons

There's definitely a learning curve at the beginning and without some training or prior experience, handling tasks can start to feel complicated.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

KJ
Katie Jamieson

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“all in one hub for scaling up”

Pros

ClickUp has become the central place for everything in my business such as projects, project management and keeping a remote team organized. It's played a big part in helping me grow and scale the business.

Cons

Lately some of the automations have felt a bit complex and could definitely be improved. The mobile app could also use some work.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BK
Brian Keary

Online Media, 1-10 employees

More than a year

5.0

“Better value and easier setup”

Pros

Out of the similar tools I have tried, this is the one I'd choose every time. It's simpler to set up, easier to use and quicker to get running than the others and the pricing is about the same or even a bit lower.

Cons

I have not run into any downsides yet. It seems to handle everything I need and there are still parts of it I have not even had the chance to explore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

“Custom boards fit any project”

Pros

Being able to create tasks and tailor the Kanban board with project-specific columns is a big plus. It makes organizing work feel much more flexible and suited to exactly what each project needs.

Cons

The number of notifications can be a bit much for what I need. I know the notification settings can be adjusted but changing them feels tedious and it's not always clear which option controls which alert.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10