Total 2055 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DG

Dhruv Gupta

Computer Software, 101-500 employees

Less than a year

4.0
April 2022

Helpful for projects and targets

Pros

We use ClickUp to manage tasks, keep project delivery on track and stay aligned with our overall quarterly goals.

Cons

Once a list goes beyond 100 tasks, the platform starts to slow down noticeably.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

GG

Giga Gotsiridze

Information Technology and Services, 11-50 employees

Less than a year

5.0
April 2022

Customizable like building with Lego

Pros

It seems a lot like Lego in the best way as you can customize so many parts of it to fit exactly how you want to work.

Cons

One thing that's still frustrating is that you cannot add multiple organizations in a way that makes switching from one organization space to another really convenient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SA

Sean Anderson

Marketing and Advertising, 1-10 employees

Less than 6 months

1.0
April 2022

Nice colors but product breaks

Pros

Honestly, there isn't much I can praise here besides the color palette which was actually nice to look at.

Cons

It crashes constantly and on top of that it doesn't retain saved changes which makes it incredibly frustrating to use.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

2

KDR

Karunyaa Dhanavathini R

Real Estate, 51-100 employees

Less than 6 months

4.0
April 2022

Good dashboards and task tracking

Pros

One thing that really made this software valuable was how accessible it is. Uploading and tracking work items doesn't involve any complicated steps which makes day to day use much more convenient. The feature I'd especially point out is the platform's navigation, particularly the dashboard view for both teams and individual members. Adding new tasks, tracking high-priority items and setting timelines for each task are all features that have been genuinely useful.

Cons

The downside is that while the platform does send emails for every new update, those alerts don't stand out the way push notifications or deadline reminders for urgent tasks should. Any update made by a team member triggers email notifications to others on the same team and although that can help with visibility, it becomes frustrating when 20 emails arrive at once. At that point, it's easy to ignore all of them.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JH

James Han

Logistics and Supply Chain, 1-10 employees

Less than a year

5.0
April 2022

Strong task management for teams

Pros

Using this software is not a hassle and it brings simple, practical task management right into the business without much hassle.

Cons

At the beginning the templates were a bit confusing to get used to but our team built up enough confidence to use all of the features within just a couple of days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

JB

Josiah Bussing

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
April 2022

Asana migration went very smoothly

Pros

Moving over from Asana to this platform was very easy which made the switch much less stressful. The desktop app is also really good and becomes quite simple to work with once you get past the initial learning curve.

Cons

The mobile app still falls short of what it should be. A lot of the views do not keep filters in place consistently which makes getting work done while away from a desktop pretty frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BM

Brittany McClure

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
April 2022

Custom forms make requests simple

Pros

Submitting website edit requests and new ideas through it has been really helpful. Our web developer customized the form to include a deadline, task title, description and attachment upload which makes the whole process clear and organized. It's a convenient way to send her tasks and keeps everything simple on my end.

Cons

One thing missing in the form I use is a receipt option so I don't get a copy of what I submitted through the ClickUp Form. It seems like that may just be a setting that can be switched on or off.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KW

Kadonna Whipps

E-Learning, 11-50 employees

Less than a year

5.0
April 2022

all in one hub for collaboration

Pros

ClickUp keeps our marketing plans, reports, strategies and other documents organized in one central place. It makes real-time collaboration with employees and team members very convenient and the platform is modern and professional to use.

Cons

I have not run into any problems with this platform. The overall experience has been very professional, the features are convenient and it's simple to work with so I really don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

AKM

Anirudh K Murthy

Information Technology and Services, 51-100 employees

Less than a year

5.0
April 2022

Complete powerhouse for project management

Pros

It covers the full project management process incredibly well. It has become something I rely on every single day because of how much functionality it offers from end to end.

Cons

At this point I honestly cannot think of anything important that the tool is missing or any feature I currently wish it had.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JC

Javier Caipo

Program Development, 1-10 employees

Less than a year

4.0
April 2022

Versatile templates with centralized collaboration

Pros

Having several templates available makes it very simple to adapt them to our actual workflow. Keeping everything in one place such as conversations, notes, files and more helps the whole project team stay aligned in communication and supports us in finishing work within the planned timelines with confidence.

Cons

We still have not finished testing all of the features but everything we've used so far has been very helpful.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

FB

Felix Bernard

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
April 2022

Layout and navigation are easy

Pros

Right away the interface felt clean and approachable and moving around the platform did not seem overly complicated at first glance. There's a small learning curve but once you spend a little time with it, the whole system is very user friendly.

Cons

Its mobile app isn't really my favorite part at the moment. That said I am hopeful it will improve over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CA

Christian Adler

Computer Software, 1-10 employees

Less than a year

2.0
April 2022

Startup offer felt misleading

Pros

They offered us a special deal because we're a startup which sounded promising at first. Unfortunately that offer never actually happened. It ended up feeling like an unfair bait tactic, if not outright misleading.

Cons

The onboarding dragged on for weeks because, despite several follow-ups from our side, nobody ever got back to us about the offer. That caused major delays for our team and seriously held things up.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

5

MS

Mor Sondak

Financial Services, 51-100 employees

Less than 6 months

5.0
April 2022

Packed with features and options

Pros

Among all the tools I have used this is easily one of the most feature-rich. It comes with a huge range of views and capabilities and it's impressive that even the free version includes so much.

Cons

At the same time the sheer number of features can feel overwhelming and the interface comes across as scattered and hard to follow. Elements like card view, comments, priorities and statuses seem spread all over the place, making it feel like the design was driven more by enthusiasm than by clear logic.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

BA

Brittni Arthur

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2022

Better value compared to Asana

Pros

Coming from using both Asana and ClickUp, ClickUp feels a lot more cost-effective for what you get. The interface is quite similar to Asana but it packs in more value. It makes it simple to stay on top of every project, add comments to tasks, keep files organized and one of the best features is being able to embed Google Docs right inside a project.

Cons

There honestly is not much I dislike about it. The only real limitation is that the built-in time tracking is only available on a paid plan but Clockify integrates well so that works really well as an alternative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

ER

Esteban Rodriguez

Telecommunications, 51-100 employees

Less than a year

4.0
April 2022

Great features with nice design

Pros

Being free to use is a huge plus and the integrations work well. The interface is decent and enjoyable to navigate and it includes features you really do not come across in many other tools.

Cons

The mobile version still feels limited especially when it comes to functionality and initial setup.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

AML

Alba Muns Lopez

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2022

Good hub for planning work

Pros

After the initial learning curve this really becomes an all-in-one workspace. It's highly customizable and the available templates help a lot when getting started. It works very well for planning and collaborating with teams. Creating tasks and connecting them to each other is easy and you can add deadlines, tags and pretty much anything else you need. The different views like list, board, Gantt and calendar, make it much easier to understand the bigger picture. On top of that the platform is updated regularly which is a big plus.

Cons

A few very useful features are locked behind the paid plans. Also, the setup can feel a bit overwhelming at first because there are so many options and features to go through which can be confusing in the beginning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LS

Liezel Snyman

Management Consulting, 1-10 employees

More than a year

5.0
April 2022

Great companion for project management

Pros

It has been a fantastic productivity and project management platform for handling projects and tasks in a really simple manner.

Cons

Getting started with it can feel a little overwhelming because of how much it offers but once you spend some time with it, it becomes something you really enjoy using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Abbey Pallett

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2022

Versatile hub for project work

Pros

ClickUp works really well for managing all kinds of projects and collaborating with remote teams is very easy. The automation features are a huge plus too since they free up time and let you focus on other tasks.

Cons

There is definitely a bit of a learning curve at the beginning before everything clicks and you can fully understand how to use all of its features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

IH

Ian Heidemann

Automotive, 51-100 employees

Free Trial

5.0
April 2022

Flexible workflow using Kanban style

Pros

Its interface works well as a Kanban board, much like tools such as Jira which makes switching over feel a lot more hassle free.

Cons

The integrations feel a bit less reliable and stable than they are in Jira.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TH

Teresa Huff

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
April 2022

Visual planning with good flexibility

Pros

The visual layout makes it appealing to work in and there's a good range of customization available, even with the free plan. It also comes with a variety of templates which helps when you're getting started.

Cons

Getting everything set up properly feels a bit fiddly and it takes some time to get comfortable with how it works. Honestly, I probably wouldn't use it again without starting from a template. Even then, the ones I found did not really match my type of work so I still ended up customizing them quite a bit.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10