Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Writing and Editing, 11-50 employees
Less than a year
“Versatile views for project work”
Pros
One thing I really love about ClickUp is the variety of project views built right into the platform. It makes it much easier to manage work in the format that fits the project best.
Cons
A downside is that some features I consider important are only available with the Pro account so upgrading feels necessary to get the full value.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Accounting, 1-10 employees
Free Trial
“Great fit for my business needs”
Pros
Running my business has become much more manageable with this software. It really helps me handle what I need to do much more efficiently and I am genuinely glad I came across it.
Cons
Honestly, I have had a very positive experience with the software overall and there really isn't anything I'd point to as a downside. I am very thankful to have access to this software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Law Practice, 1-10 employees
More than a year
“Descriptions sometimes won't load fully”
Pros
Nothing good about this tool!
Cons
A week ago, this software became completely unusable because descriptions stopped loading altogether. Support is basically nonexistent and it's reached the point where I cannot run my business properly anymore. I'd strongly recommend staying away from it since it's unbelievably buggy.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
3
Marketing and Advertising, 1-10 employees
Less than 6 months
“Packed with helpful task controls”
Pros
The organized interface stands out right away and there's a huge range of features that really help with scheduling and managing my daily work tasks.
Cons
At this point it covers everything I need to handle my daily work tasks efficiently so I have not noticed anything that still needs improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 500+ employees
Less than a year
“all in one workspace for teams”
Pros
Having one platform that brings the whole team together has been incredibly useful for managing work. It lets me handle any task or project in one place and keeps everything centralized which makes staying organized much easier. The task list and project management tools are very practical and I can also create and share documents without needing another app. Another feature I really appreciate is the email integration, plus the built-in chat makes communication with teammates much faster. On top of that I can schedule events on the calendar, set reminders and track objectives and goals to see how close we are to hitting our monthly targets.
Cons
It really covers everything a remote team needs to work efficiently, thanks to the wide range of features and tools that help move projects along. Honestly, I don't have any complaints about this app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Computer Software, 101-500 employees
Less than 6 months
“Good visibility for the whole team”
Pros
Everything being in one place has been really helpful and I am able to check on other people's tasks whenever needed. It includes the features we rely on like keeping documents in the same location and sharing one calendar across the whole team.
Cons
The layout can feel a bit cluttered. I have a task where I need to add subtasks with their own due dates and that process doesn't seem very easy.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Clear task visibility and team tracking”
Pros
Having everything in one place gives me a really clear view of my daily tasks and the reminder emails help me stay on top of what needs to get done. It's been especially effective to see all my tasks both as a list and in a calendar view, depending on how I want to plan my day. Keeping up with my team's project progress is also effortless which makes collaboration much easier.
Cons
At the beginning the tool felt confusing and wasn't very easy to navigate. It took me a while to get familiar with how everything worked.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“Versatile and very well organized”
Pros
The platform is very user friendly, works well for nearly any kind of task whether personal or work-related and makes it simple to keep everything organized.
Cons
I'd love to see more customization options added for personal use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Gives a nice all in one boost”
Pros
It helps me manage my time better and takes away the stress that comes with piled-up tasks because it includes all the tools needed to be more productive at work. My team and I keep our tasks, chats, goals and documents together in the same platform which keeps everything organized. The interface is clean and user friendly so using the app never is tiring or complicated. One of the best parts is that it works across all devices, even Apple Watch which makes it incredibly practical. The Google Chrome extension is also a huge plus since I can turn emails into tasks right away.
Cons
It has lived up to everything I expected and I honestly do not have any complaints about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 1-10 employees
Less than a year
“Easy to use and approachable”
Pros
It is very easy to use and it doesn't overwhelm you with a bunch of confusing features. It's simple enough that most people can pick it up and use it without much trouble.
Cons
One thing I do wish were better is the content calendar setup since it could be easier and simpler to put together.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
Less than a year
“Great hub for planning projects”
Pros
When it comes to project management, I'd definitely recommend it. My small team uses it to plan our projects, manage tasks and make edits all in one place. The instant messaging is also really helpful. If I need to share something with the team, I don't have to message everyone one by one anymore. We just communicate directly through the app.
Cons
At this point I honestly don't have any complaints. I am really enjoying the app and the overall experience. Kudos to the platform and the team behind it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Human Resources, 1-10 employees
Less than a year
“Strong task tracking and teamwork”
Pros
Keeping up with scheduled tasks is very easy in ClickUp. Assigning work to different team members and managing it all takes very little effort and the real-time visibility into progress is genuinely helpful. The reminders and alerts make a big difference when it comes to staying on top of deadlines. Also it offers detailed progress reports and useful project insights and overall it works really well as a collaborative and manageable platform.
Cons
One downside is that the interface can be hard for new users to figure out at first especially on the mobile version.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
Less than a year
“Very useful and easy to use”
Pros
Working with this app is not a hassle and easy to understand and overall it has been very useful and productive.
Cons
File sharing was a bit slow and there were times when it did not respond properly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than a year
“Great for task and team management”
Pros
The task management tools have been a standout for me and the team management features are just as impressive. I absolutely love using both.
Cons
Every now and then the software has a few minor freeze-ups but they're only occasional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 51-100 employees
Less than 6 months
“Great interface with helpful integrations”
Pros
this tool works really well as a business tracking tool and the interface is very amazing and pleasant to use. Another big plus is that it integrates with many of the most widely used applications available on the market.
Cons
I honestly have not come across any major downsides while using it. If I had to point out one thing, it would be that the mobile app could be improved further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Translation and Localization, 1-10 employees
Less than 6 months
“Syncs perfectly across all devices”
Pros
My tasks stay synced between my desktop and smartphone which makes it really convenient to keep up with everything on both devices.
Cons
The Gantt view feels too limited in size so it's hard to see my full plan for the entire month at once.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Apparel & Fashion, 1-10 employees
Less than 6 months
“Task tracking works better now”
Pros
We started using ClickUp after noticing that employees were often falling behind on their assigned tasks because there wasn't much oversight. With the stopwatch feature in place now, I can keep track of who is working on time and staying on schedule.
Cons
Using it has been quite easy overall although since it's still a new tool for us, a few questions have come up like how to mark tasks as completed and how to assign them properly.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
“Reliable workflow that stays efficient”
Pros
ClickUp has been efficient, effective, reliable and overall very good to use.
Cons
The downside is that it can become a bit addictive and over time it may narrow your thinking and encourage laziness.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer designer, 1-10 employees
“I dont like it”
Pros
For the trail purpose , one can use it for free.
Cons
Some of daily organizational tasks have unnecessary steps to follow.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Insurance company, 11-50 employees
“Dashboard view”
Pros
The dashboard view is part of Clickup flagships software. It includes List, Box, and Board view. Each one has a specific way of displaying tasks.
Cons
It has limited functionality for assigning KPIs to a project and setting their baseline values.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8