Alysa Gumto
Marketing and Advertising, 1-10 employees
Less than 6 months
“Excellent hub for team collaboration”
Pros
It's been a really useful tool for keeping conversations organized among team members around the different needs and projects across the company.
Cons
I have not come across any downsides while using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Mass media, 1-10 employees
“User friendly”
Pros
It has smooth navigation skills.
Cons
None
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Tina Young
Arts and Crafts, 1-10 employees
Free Trial
“Versatile tool for project tracking”
Pros
ClickUp gives me a really simple way to stay on top of all kinds of tasks, whether they are for personal use or for my business. It helps me keep track of the projects I am handling for customers and makes it much easier to make sure everything gets finished on time.
Cons
At this point I honestly have not come across anything negative to say about the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Adriene Machado
Computer Software, 51-100 employees
Less than a year
“Strong task visibility and teamwork”
Pros
Task and project visualization is one of the best parts and everyone on my team can jump in to edit, view and add new tasks without any trouble.
Cons
It's packed with features which makes it feel pretty complex and that usually makes the learning curve harder for new people on my team. The guest editor mode also has poor project organization and the project bookmark feature never seems to work properly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Walker Whitley
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Great tool for managing projects”
Pros
It does an excellent job of helping us stay on top of several projects at once.
Cons
A few of the integrations still don't work as well as we'd want.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Binh Le
Internet, 1-10 employees
Less than a year
“Packed with features and versatile”
Pros
ClickUp comes with a lot of powerful tools that other platforms usually lock behind paid plans like Gantt Charts, Whiteboards and the simple way Docs connect with Tasks.
Cons
One downside is that it can be slow to load. It feels like the platform may be trying to roll out too many features at once and that seems to be affecting overall performance.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
10
Ed Sterling
Marketing and Advertising, 1-10 employees
Less than a year
“Calendar sync works really well”
Pros
The bi-directional sync with Google Calendar has been excellent and makes keeping everything aligned much more convenient.
Cons
The mobile app still needs more development though it feels like that will be improved over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Insurance, 500+ employees
More than a year
“Packed with many useful tools”
Pros
Its app comes with a lot of really useful tools and I genuinely love the way it works overall.
Cons
It doesn't keep records the way I'd want and I wish it offered more storage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emilija Georgievska
Computer Software, 500+ employees
Free Trial
“Quick to learn and easy adopt”
Pros
Getting the hang of it happened really quickly and I felt comfortable using it almost right away.
Cons
I have only used the software twice and during that short time I did not run into any issues at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Human Resources, 1-10 employees
Less than a year
“Packed with useful task features”
Pros
The variety of views and colorful features like Gantt and Board, make it really convenient to organize and manage everything on the platform.
Cons
There's definitely a learning curve at the beginning and without some training or prior experience, handling tasks can start to feel complicated.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Katie Jamieson
Non-Profit Organization Management, 1-10 employees
More than a year
“all in one hub for scaling up”
Pros
ClickUp has become the central place for everything in my business such as projects, project management and keeping a remote team organized. It's played a big part in helping me grow and scale the business.
Cons
Lately some of the automations have felt a bit complex and could definitely be improved. The mobile app could also use some work.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Brian Keary
Online Media, 1-10 employees
More than a year
“Better value and easier setup”
Pros
Out of the similar tools I have tried, this is the one I'd choose every time. It's simpler to set up, easier to use and quicker to get running than the others and the pricing is about the same or even a bit lower.
Cons
I have not run into any downsides yet. It seems to handle everything I need and there are still parts of it I have not even had the chance to explore.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Logistics and Supply Chain, 51-100 employees
Less than a year
“Custom boards fit any project”
Pros
Being able to create tasks and tailor the Kanban board with project-specific columns is a big plus. It makes organizing work feel much more flexible and suited to exactly what each project needs.
Cons
The number of notifications can be a bit much for what I need. I know the notification settings can be adjusted but changing them feels tedious and it's not always clear which option controls which alert.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kellie Rogers
Music, 51-100 employees
Less than 6 months
“Task tracking stays well organized”
Pros
Keeps everything organized and makes it simple for management to see where you are with your tasks.
Cons
It can feel a bit confusing at first but it becomes much easier to use once you get familiar with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Information Services, 51-100 employees
Free Trial
“Great UI with good task linking”
Pros
Right away the interface looks good and well designed. Linking tasks together works really well and being able to create tasks specifically for documentation is a big plus. I also appreciate that making custom templates is supported since it helps tailor the workflow to my needs.
Cons
One limitation is that the Workload feature which is very useful, is only included in the Business plan. Finding templates can also be a bit confusing at times and I have noticed occasional lag after updating tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Fahad Razzaq
Accounting, 1-10 employees
Less than a year
“Helps track tasks very well”
Pros
Keeping up with daily tasks is simple with this software and the interface is easy to use.
Cons
I don't really have any major complaints but it would be better if integrations with other software were simpler to set up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Santiago Torres
Computer Games, 11-50 employees
Less than a year
“Friendly interface with reliable chat”
Pros
Right away the interface felt incredibly user friendly. The colors and tools are clear, user friendly and simple to work with and the chat has been excellent. I have not run into any issues using it on my laptop at all.
Cons
The only thing I can point to is the mobile version. I don't really use or need it but when I tried it, I had a few issues. That said it may have been related to my phone rather than the app itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Susan Ogidan
Information Technology and Services, 11-50 employees
Less than a year
“Packed with helpful productivity tools”
Pros
It has really helped my team get more done and work in a much more efficient way. There are a lot of useful features built in which makes it even more valuable for our daily work.
Cons
Honestly, there's nothing I'd want them to change right now. They should just keep doing what they're doing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Security and Investigations, 500+ employees
Free Trial
“Great tool for remote teamwork”
Pros
This has been a really strong tool for distributed and remote teams especially when you're managing work against a project timeline. It helps keep everyone aligned and on the same page every single day.
Cons
A few of the integrations did not function properly right from the start.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Sherry Mike
Logistics and Supply Chain, 51-100 employees
Less than a year
“Great for task and workflow control”
Pros
Handling task assignments in ClickUp has been excellent. Scheduling projects is also easy, time tracking across apps works really well and the workflow management features have been very helpful too.
Cons
It's also a really strong app for team collaboration and project planning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10