Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KR
Kellie Rogers

Music, 51-100 employees

Less than 6 months

4.0

“Task tracking stays well organized”

Pros

Keeps everything organized and makes it simple for management to see where you are with your tasks.

Cons

It can feel a bit confusing at first but it becomes much easier to use once you get familiar with it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

A
Anonymous

Information Services, 51-100 employees

Free Trial

5.0

“Great UI with good task linking”

Pros

Right away the interface looks good and well designed. Linking tasks together works really well and being able to create tasks specifically for documentation is a big plus. I also appreciate that making custom templates is supported since it helps tailor the workflow to my needs.

Cons

One limitation is that the Workload feature which is very useful, is only included in the Business plan. Finding templates can also be a bit confusing at times and I have noticed occasional lag after updating tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

FR
Fahad Razzaq

Accounting, 1-10 employees

Less than a year

4.0

“Helps track tasks very well”

Pros

Keeping up with daily tasks is simple with this software and the interface is easy to use.

Cons

I don't really have any major complaints but it would be better if integrations with other software were simpler to set up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

ST
Santiago Torres

Computer Games, 11-50 employees

Less than a year

5.0

“Friendly interface with reliable chat”

Pros

Right away the interface felt incredibly user friendly. The colors and tools are clear, user friendly and simple to work with and the chat has been excellent. I have not run into any issues using it on my laptop at all.

Cons

The only thing I can point to is the mobile version. I don't really use or need it but when I tried it, I had a few issues. That said it may have been related to my phone rather than the app itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SO
Susan Ogidan

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Packed with helpful productivity tools”

Pros

It has really helped my team get more done and work in a much more efficient way. There are a lot of useful features built in which makes it even more valuable for our daily work.

Cons

Honestly, there's nothing I'd want them to change right now. They should just keep doing what they're doing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Security and Investigations, 500+ employees

Free Trial

4.0

“Great tool for remote teamwork”

Pros

This has been a really strong tool for distributed and remote teams especially when you're managing work against a project timeline. It helps keep everyone aligned and on the same page every single day.

Cons

A few of the integrations did not function properly right from the start.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

SM
Sherry Mike

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0

“Great for task and workflow control”

Pros

Handling task assignments in ClickUp has been excellent. Scheduling projects is also easy, time tracking across apps works really well and the workflow management features have been very helpful too.

Cons

It's also a really strong app for team collaboration and project planning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

GL
Gaurav Lalchandani

Design, 1-10 employees

Less than a year

5.0

“all in one powerhouse for productivity”

Pros

Between my personal tasks and work projects, this has become the hub for almost everything I manage. It's incredibly flexible and packed with features, to the point where it can replace several separate apps with a single platform. Whether it's projects, goals, docs or whiteboards, it covers all of them. The integrations are excellent and the level of customization is one of its biggest strengths. Overall it has definitely helped boost our productivity. Huge credit to the team as well for paying attention to customer feedback and rolling out new features at a very fast pace. It honestly feels like there's very little this software cannot handle.

Cons

At times the interface can feel a bit slow and occasionally buggy. The mobile app is also missing a few features right now, although it seems the development team is actively working on closing those gaps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Public Relations and Communications, 1-10 employees

Less than 6 months

5.0

“Everything in one app”

Pros

Having everything gathered in one app is a huge plus and being able to embed just about anything directly into the board is easily the best feature for me.

Cons

The storage feels limited and it can be pretty difficult to locate your files or even figure out the storage setup.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

NW
noah williams

Banking, 1-10 employees

Less than a year

5.0

“Versatile software”

Pros

I enjoy how much you can build and create with it.

Cons

it doesn't really feel like the software is missing anything.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

VL
Victoria Lima

Telecommunications, 51-100 employees

Less than 6 months

5.0

“Impressed so far”

Pros

It brings together everything under one roof. I'm still getting to know the platform and every time I explore a bit more, I come across new features that turn out to be genuinely useful.

Cons

I don't have anything negative to point out about this software, I'm genuinely impressed with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YE
youssef elderei

Program Development, 1-10 employees

Less than a year

4.0

“Perfect for marketing teams”

Pros

This tool works really well for marketing teams that need to keep all their projects organized in one place.

Cons

The interface feels too gray overall and the font size is smaller than it should be.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 51-100 employees

Free Trial

4.0

“collaboration made effortless”

Pros

It has made collaboration between different teams really simple, no matter where everyone is working from, home, the office or even overseas.

Cons

I've run into a few issues when integrating it with other tools like Slack and Trello.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

EG
Entin Gartini

Apparel & Fashion, 1-10 employees

Less than 6 months

3.0

“Complicated setup”

Pros

Works well when someone else has already set everything up and I only need to follow the process.

Cons

Getting started as a beginner is not very user-friendly and the platform feels confusing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

5

JR
Jill Rager

Chemicals, 11-50 employees

Less than a year

5.0

“User-friendly for everyone”

Pros

The platform is very simple to use and feels user-friendly for employees at any level.

Cons

Honestly, I haven't run into anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MP
Manohar Peddinti

Hospitality, 11-50 employees

Less than 6 months

5.0

“Smooth Slack integration”

Pros

Getting tasks set up and bringing collaborators in is really simple. The slash commands and Slack integration feel like an absolute magic wand. I still can't get over how fast I could turn a Slack conversation into a ticket or task on ClickUp boards and then later, when I had a little time, use slash commands to add descriptions, tables and even links to Miro boards to show exactly what we were trying to accomplish with the task.

Cons

After thinking about it for quite a while, the only downside I can point to is that there isn't a convenient keyboard shortcuts guide.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jared

Hamisoft, 1-10 employees

4.0

“I like it”

Pros

The software facilitates the smooth communication between multiple departments.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

AG
Ally Gibbs

Real Estate, 11-50 employees

Less than a year

4.0

“Simple to keep up with tasks”

Pros

Keeping up with current tasks and what's coming next is really simple with the way spaces are set up. Task management works well and collaborating with others through comments and team activity tracking has been really helpful.

Cons

The automations still fall short for some of the things we need. I'd really like a simple option to notify someone when a certain trigger happens. Right now, we work around it by tagging people in comments based on the trigger but being able to send an email automatically to a selected person would be much better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

JD
Jeremy Deluca

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0

“Powerful project tracking tools”

Pros

Project tracking and timeline features have been a huge plus. It's really helpful to assign tasks to the right departments and keep all communication inside each task ticket so projects continue moving forward without getting lost.

Cons

It does take quite a bit of setup and customization before the software is fully functional for a company's specific needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JW
Jamiel White

Education Management, 51-100 employees

Less than a year

5.0

“Clean interface”

Pros

The standout part of this software for me was definitely the interface. It looked polished and was the part I enjoyed most while using it.

Cons

Something that bothered me was not being able to customize certain things the way I wanted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10