Total 2467 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars28%
3
Stars5%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Music, 51-100 employees
Less than 6 months
“Task tracking stays well organized”
Pros
Keeps everything organized and makes it simple for management to see where you are with your tasks.
Cons
It can feel a bit confusing at first but it becomes much easier to use once you get familiar with it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Information Services, 51-100 employees
Free Trial
“Great UI with good task linking”
Pros
Right away the interface looks good and well designed. Linking tasks together works really well and being able to create tasks specifically for documentation is a big plus. I also appreciate that making custom templates is supported since it helps tailor the workflow to my needs.
Cons
One limitation is that the Workload feature which is very useful, is only included in the Business plan. Finding templates can also be a bit confusing at times and I have noticed occasional lag after updating tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Accounting, 1-10 employees
Less than a year
“Helps track tasks very well”
Pros
Keeping up with daily tasks is simple with this software and the interface is easy to use.
Cons
I don't really have any major complaints but it would be better if integrations with other software were simpler to set up.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Computer Games, 11-50 employees
Less than a year
“Friendly interface with reliable chat”
Pros
Right away the interface felt incredibly user friendly. The colors and tools are clear, user friendly and simple to work with and the chat has been excellent. I have not run into any issues using it on my laptop at all.
Cons
The only thing I can point to is the mobile version. I don't really use or need it but when I tried it, I had a few issues. That said it may have been related to my phone rather than the app itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Packed with helpful productivity tools”
Pros
It has really helped my team get more done and work in a much more efficient way. There are a lot of useful features built in which makes it even more valuable for our daily work.
Cons
Honestly, there's nothing I'd want them to change right now. They should just keep doing what they're doing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Security and Investigations, 500+ employees
Free Trial
“Great tool for remote teamwork”
Pros
This has been a really strong tool for distributed and remote teams especially when you're managing work against a project timeline. It helps keep everyone aligned and on the same page every single day.
Cons
A few of the integrations did not function properly right from the start.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Logistics and Supply Chain, 51-100 employees
Less than a year
“Great for task and workflow control”
Pros
Handling task assignments in ClickUp has been excellent. Scheduling projects is also easy, time tracking across apps works really well and the workflow management features have been very helpful too.
Cons
It's also a really strong app for team collaboration and project planning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Design, 1-10 employees
Less than a year
“all in one powerhouse for productivity”
Pros
Between my personal tasks and work projects, this has become the hub for almost everything I manage. It's incredibly flexible and packed with features, to the point where it can replace several separate apps with a single platform. Whether it's projects, goals, docs or whiteboards, it covers all of them. The integrations are excellent and the level of customization is one of its biggest strengths. Overall it has definitely helped boost our productivity. Huge credit to the team as well for paying attention to customer feedback and rolling out new features at a very fast pace. It honestly feels like there's very little this software cannot handle.
Cons
At times the interface can feel a bit slow and occasionally buggy. The mobile app is also missing a few features right now, although it seems the development team is actively working on closing those gaps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Public Relations and Communications, 1-10 employees
Less than 6 months
“Everything in one app”
Pros
Having everything gathered in one app is a huge plus and being able to embed just about anything directly into the board is easily the best feature for me.
Cons
The storage feels limited and it can be pretty difficult to locate your files or even figure out the storage setup.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Banking, 1-10 employees
Less than a year
“Versatile software”
Pros
I enjoy how much you can build and create with it.
Cons
it doesn't really feel like the software is missing anything.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Telecommunications, 51-100 employees
Less than 6 months
“Impressed so far”
Pros
It brings together everything under one roof. I'm still getting to know the platform and every time I explore a bit more, I come across new features that turn out to be genuinely useful.
Cons
I don't have anything negative to point out about this software, I'm genuinely impressed with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Program Development, 1-10 employees
Less than a year
“Perfect for marketing teams”
Pros
This tool works really well for marketing teams that need to keep all their projects organized in one place.
Cons
The interface feels too gray overall and the font size is smaller than it should be.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Marketing and Advertising, 51-100 employees
Free Trial
“collaboration made effortless”
Pros
It has made collaboration between different teams really simple, no matter where everyone is working from, home, the office or even overseas.
Cons
I've run into a few issues when integrating it with other tools like Slack and Trello.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Apparel & Fashion, 1-10 employees
Less than 6 months
“Complicated setup”
Pros
Works well when someone else has already set everything up and I only need to follow the process.
Cons
Getting started as a beginner is not very user-friendly and the platform feels confusing.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Chemicals, 11-50 employees
Less than a year
“User-friendly for everyone”
Pros
The platform is very simple to use and feels user-friendly for employees at any level.
Cons
Honestly, I haven't run into anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 11-50 employees
Less than 6 months
“Smooth Slack integration”
Pros
Getting tasks set up and bringing collaborators in is really simple. The slash commands and Slack integration feel like an absolute magic wand. I still can't get over how fast I could turn a Slack conversation into a ticket or task on ClickUp boards and then later, when I had a little time, use slash commands to add descriptions, tables and even links to Miro boards to show exactly what we were trying to accomplish with the task.
Cons
After thinking about it for quite a while, the only downside I can point to is that there isn't a convenient keyboard shortcuts guide.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hamisoft, 1-10 employees
“I like it”
Pros
The software facilitates the smooth communication between multiple departments.
Cons
None
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Real Estate, 11-50 employees
Less than a year
“Simple to keep up with tasks”
Pros
Keeping up with current tasks and what's coming next is really simple with the way spaces are set up. Task management works well and collaborating with others through comments and team activity tracking has been really helpful.
Cons
The automations still fall short for some of the things we need. I'd really like a simple option to notify someone when a certain trigger happens. Right now, we work around it by tagging people in comments based on the trigger but being able to send an email automatically to a selected person would be much better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Powerful project tracking tools”
Pros
Project tracking and timeline features have been a huge plus. It's really helpful to assign tasks to the right departments and keep all communication inside each task ticket so projects continue moving forward without getting lost.
Cons
It does take quite a bit of setup and customization before the software is fully functional for a company's specific needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Education Management, 51-100 employees
Less than a year
“Clean interface”
Pros
The standout part of this software for me was definitely the interface. It looked polished and was the part I enjoyed most while using it.
Cons
Something that bothered me was not being able to customize certain things the way I wanted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10