Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Courtney
E-Learning, 1-10 employees
“Manage Your Tasks and Plan Your Projects with Simplicity and Ease
Pros
What keeps ClickUp in my top 3 is its ease of use and flexibility in managing tasks lists and projects. The added bonus of a mobile app complete with widgets further enhances its appeal.
Cons
Initially the extensive library of tutorials within ClickUp could be intimidating raising concerns about the learning curve. Finding specific task-related assistance might be challenging without sifting through numerous tutorials.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Michelle
Accounting, 1-10 employees
“Click opposite to do list task software management
Pros
This offering provides a superb feature set that allows task delegation to various employees and enables the tracking of task initiation completion and task duration. It excels in this regard.
Cons
While the initial experience with ClickUp was generally positive there were occasional operational issues and it seemed to be underdeveloped and not fully prepared for implementation.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Amos
Insurance, 500+ employees
“ClickUp benefits. All in one.
Pros
Setting up this software is a straightforward process in every aspect. The connectivity and rapid response rate are commendable and the dashboard proves to be exceptional.
Cons
ClickUp proves to be a satisfactory and effective tool delivering good performance without any complaints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Gil
Hospitality, 500+ employees
“one-stop powerhouse
Pros
ClickUp's capabilities for task and project management are of the highest quality and its user-friendly interface ensures easy navigation seamlessly integrating with existing workflows.
Cons
For newcomers the abundance of features in ClickUp can be overwhelming resulting in a steep learning curve.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Rohit
Information Technology and Services, 51-100 employees
“Nice Project Management Tool
Pros
It serves as a comprehensive hub for project management bringing together a variety of functions at a reasonable price point. The availability of a free plan is an additional advantage.
Cons
It's not recommended for beginners due to the potential for overwhelming users with its extensive array of functions which can impede productivity.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 11-50 employees
“Clickup for Non-Profits
Pros
The ability to track and establish multiple projects is a breeze in ClickUp. The software's simplicity extends to creating assignments and dependencies within the platform.
Cons
Describing it as clunky might be an understatement. Task due dates and assignments to different staff members were challenging to discern.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Felipe
Automotive, 11-50 employees
“It is awesome the full company uses it
Pros
I have a deep affection for ClickUp. Its impact on our project management has been nothing short of phenomenal especially since its adoption in our company.
Cons
While ClickUp offers numerous functionalities it becomes highly effective when focus is maintained and is a pleasure to work with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Vivek
Computer Software, 11-50 employees
“Feature rich Project Manager!!
Pros
ClickUp's installation process is effortless and it welcomes users of all levels with its extensive feature set. It excels in task management project management user tracking documentation kanban boards timelines roadmaps and more.
Cons
ClickUp's user interface can be confusing and lacks user-specific specificity particularly when managing multiple projects.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Zac
Consumer Goods, 1-10 employees
“Great task management software
Pros
ClickUp's project management layout designed to separate projects and tasks is remarkably user-friendly and intuitive.
Cons
The user interface is not the most streamlined; it's adequate but falls short of some competitors with more polished UIs despite offering superior features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mitchell
Computer Games, 1-10 employees
“Collaboration Tools at its best
Pros
ClickUp proves its worth by comprehensively tracking all aspects of a project while also maintaining vital connections with all team members.
Cons
As a project fills with tasks sorting and prioritizing urgent ones can become challenging requiring careful navigation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Henri
Marketing and Advertising, 1-10 employees
“ClickUp Review
Pros
When it comes to project management ClickUp is the complete package integrating numerous features while offering excellent value for the investment.
Cons
Unfortunately ClickUp's support is limited to live chat and the available online resources are not as extensive as desired.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Magaly
Textiles, 11-50 employees
“Optimizing productivity
Pros
The standout feature here is the competitive pricing making it a highly convenient choice for small businesses and beyond. Its seamless integration with widely-used applications is an added plus.
Cons
ClickUp may not be the best choice for beginners as its rich set of functions can overwhelm the user interface and potentially slow down workflow.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
“Easy to use task management and collaboration tool
Pros
ClickUp provides an array of options for task management and collaboration that I genuinely appreciate. It allows the involvement of multiple individuals in a task and is highly adaptable enabling tracking of a wide range of factors. Additionally its pro features prove invaluable for workload management scheduling resource tracking and more making it an incredibly comprehensive solution.
Cons
Complexity can arise due to the abundance of options making it advisable to introduce user-friendly templates and a guided user preferences system. Moreover an enhanced visual presentation could enhance the user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
“Useful Tool for Task Management and Cross-team Collaboration
Pros
One of ClickUp's standout features is the ease with which users can switch between different spaces and assign tasks to individuals from diverse teams.
Cons
Occasional issues with notifications including untimely or redundant alerts can be frustrating particularly when managing multiple projects with frequent status changes.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Netanya
Veterinary, 51-100 employees
“Unlock productivity with a powerful and super easy to use tool
Pros
The impeccable technical support and educational tutorials available with ClickUp have greatly benefited me in navigating and maximizing the software's potential. Beyond that it's a versatile tool that has proven invaluable in managing rotations projects and other tasks from planning and initiation to completion. It consolidates all task and project information into a single dashboard for seamless visualization. On a personal level I've been able to break down my rotations into customized tasks and strategize effectively in attending to all farmers under my purview. This has significantly helped me meet my targets and reduce travel expenses. The platform's open customization options such as visual widgets for team members sprint planning time tracking work status updates document sharing and more have been instrumental in tracking our progress. Collaboration within our dispersed team often working remotely and in the field has been greatly facilitated with real-time chat and notifications streamlined onto a single whiteboard to ensure we never miss a beat. ClickUp has truly revolutionized remote work in our Vetcare Africa organization. The inclusion of a Gantt chart is another feature I find particularly useful in my day-to-day activities aiding in the monitoring of rotation progress and providing clear reports to senior management regarding all rotations and resource utilization.
Cons
Frankly there is nothing about ClickUp that I dislike. It has become my comprehensive tool for task management and seamless collaboration with my teammates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
“For Personal Task Management There is Nothing Better
Pros
ClickUp stands out as an amazing tool for personal task management. I've relied on it for both work-related and personal tasks for two years and it is undeniably the most budget-friendly task management tool available.
Cons
ClickUp may not be the ideal choice for teams as it may lack the robustness required for project management excelling primarily in task planning and management.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Miranda
Transportation/Trucking/Railroad, 11-50 employees
“ClickUp
Pros
ClickUp serves as my online to-do list offering a convenient platform for creating tasks. I appreciate the option to categorize them into subcategories like to-do in-progress and completed. Moreover the ability to set due date reminders and schedule tasks to recur daily weekly monthly or yearly is a fantastic feature.
Cons
Presently I have no complaints. I'm thoroughly enjoying the software
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
lionel
Architecture & Planning, 11-50 employees
“the best management tool
Pros
This software facilitates the creation of different workspaces and its task management capabilities are truly impressive.
Cons
In African countries this tool remains relatively unfamiliar.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jennifer
Hospital & Health Care, 500+ employees
“ClickUp is great for keeping track of multiple projects at once
Pros
ClickUp is excellent for consolidating all my diverse projects into a single user-friendly location. The simplicity of the platform is astonishing making it accessible for everyone on the team. Minor adjustments can maximize its utility and making such modifications is a breeze.
Cons
We could benefit from additional automation options. There are many! Also a more efficient method for transferring templates between departments would be appreciated. In other words there's not much I strongly dislike. Well there's the minor inconvenience of having to reload pages periodically.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Jordan
Media Production, 1-10 employees
“A Great Project Tool Once You Get The Hang Of It
Pros
The level of customization available in ClickUp is remarkable. It offers the flexibility to adapt to nearly any requirement although this wealth of control can occasionally lead to decision-making challenges. I personally use it for tracking podcast clients and episodes providing instant insights into the progress of each episode. It has also streamlined collaboration with clients ensuring we're all on the same page in tracking podcast-related tasks.
Cons
There have been a few minor glitches with recent updates but they've been resolved. I'm hoping the launch of Version 3.0 will be smooth and flawless. As mentioned earlier the extensive customization options can be a challenge to set up without a clear vision of your goals.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7