Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NN

Nick Njenga

Construction, 11-50 employees

Less than a year

5.0
March 2025

consistently delivered for us

Pros

It's been a pleasure using this to lift our team's morale while making discussions and collaboration much more effective.

Cons

I must say the feature set for marketing and campaign work is excellent and I have not run into any campaign-related limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SU

Saad Ullah

Management Consulting, 11-50 employees

More than a year

4.0
March 2025

Packed with helpful project tools

Pros

Having project management, time tracking, resource management, Gantt charts, Kanban boards and team collaboration all in one place is really valuable. It brings together a wide range of features in a single platform which makes it very capable for managing different kinds of work.

Cons

There are so many features included that I still have not managed to customize everything yet.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Less than 6 months

4.0
March 2025

Productive teamwork with great integrations

Pros

Its integrations and collaboration features really help the team work better together and boost overall productivity.

Cons

There are so many features packed into it that the learning curve seems pretty steep and performance can slow down when the workload gets heavy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

VK

Virginia Kanyi

Information Technology and Services, 11-50 employees

More than a year

5.0
March 2025

Organized workflows centralized in one spot

Pros

I like having everything in one place as it has really helped us stay organized since it gives us a single space to manage tasks and goals. It offers several ways to view workflows, including Kanban boards, lists, tables and Gantt charts. The built-in calendar is also useful for keeping track of task deadlines and the chat and messaging features make team collaboration much easier. On top of that it integrates well with the tools we already use.

Cons

Nothing to complain about. I have been using it for years and I am still a big fan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AT

Amit Thombare

Marketing and Advertising, 51-100 employees

Free Trial

5.0
March 2025

track everything for us

Pros

Having my tasks, messages and deadlines together in one place really helps me stay organized. It makes it simple to keep track of all my projects and stay on top of everything.

Cons

It comes with a lot of features which can feel a bit overwhelming for beginners. Because of that, it usually takes some extra time to learn and get comfortable with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GS

Ghanshyam SHARMA

Computer Software, 11-50 employees

Less than a year

4.0
March 2025

Smart writing with handy integrations

Pros

Its AI has been a really useful new addition for writing and the range of integrations available with it makes the platform even more practical.

Cons

At times getting a new project set up and configuring all the automations can feel pretty complicated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

WW

William Wiseman

Education Management, 500+ employees

Less than a year

5.0
March 2025

Approachable and completely hassle-free

Pros

One of the things I appreciate most about it is how simple it is to use.

Cons

It's been performing well overall and I have not run into any issues so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

VS

Varshha Sharma

Information Technology and Services, 11-50 employees

Less than a year

5.0
March 2025

Powerful tracking with AI docs

Pros

ClickUp has been really simple to work with for managing tasks and it works especially well for project management and team coordination across both internal and external projects. It makes it possible to track everything from small tasks to major projects in one place and the new AI feature has been excellent for creating documentation.

Cons

I find it a little complex at first for someone using it for the first time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

ES

Elena sanchez

Biotechnology, 11-50 employees

Less than 6 months

5.0
March 2025

Customizable project management powerhouse worked

Pros

It has been excellent for managing projects. The part I enjoy most is how customizable it is especially with dashboards, tasks and workflows.

Cons

At the beginning there are a lot of features and options to work through which can feel overwhelming. Still, once you spend some time with it, it becomes very user friendly overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MB

Mary Bess

Education Management, 500+ employees

More than a year

5.0
February 2025

Clean dashboard with sleek design

Pros

Right away the dashboard looks simple to navigate and the interface has a really modern, attractive look to it.

Cons

Up to this point everything has been working well and I have not run into any issues while using this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BE

Bri Eickhoff

Non-Profit Organization Management, 11-50 employees

Less than a year

2.0
February 2025

Recurring tasks kept disappearing annoyingly

Pros

Simple to use when assigning tasks to different employees.

Cons

Recurring tasks would often vanish and I kept having to recreate them every few days.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

AA

Al Aviles

E-Learning, 11-50 employees

Less than a year

5.0
February 2025

Team workload visibility received boost

Pros

One feature I really like is being able to see my teammates workload all in one place. It also lets me save the templates that work best for us and reuse them later which has helped improve our productivity.

Cons

The only downside I have run into is that sometimes I need to refresh the page before the latest updates appear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

PR

Priya Reddy

Market Research, 1-10 employees

Less than 6 months

4.0
February 2025

Clean UI with flexible tasks

Pros

The interface looks good and the task customization options are really useful. Team collaboration is also one of the parts I enjoy most since it makes working together much better.

Cons

The web version can take a while to load and that sometimes makes the performance feel laggy. I also think the pricing could be a little more affordable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

SKV

Sreerag K V

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
February 2025

all in one teamwork proved powerfully effective

Pros

Having everything in one place for project management, along with customizable workflows and simple team collaboration, makes this one of the best tools out there.

Cons

Because it includes so many features, it can feel a little overwhelming and confusing for new users at first.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

CT

Christopher Tully

Design, 11-50 employees

Less than a year

4.0
February 2025

Workflow planning consistently delivered well

Pros

ClickUp has been a really amazing tool for managing projects and keeping my workflow organized. It helps a lot with planning out the week in advance and setting aside time for different jobs and projects.

Cons

One thing that needs work is the closed jobs list since it takes a long time to open and tries to load far too many jobs at once. It would work much better if it only showed a limited number of the most recently closed jobs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

MM

Mason M

Arts and Crafts, 1-10 employees

Less than a year

5.0
February 2025

Clean interface boosted overall productivity

Pros

The interface looks really amazing and it makes staying productive feel much more manageable.

Cons

At times the range of available options can feel a bit confusing but it's still worth using.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AD

Ambika Dadhich

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2025

Custom fields with good value

Pros

One thing that really works well for me is the Custom Fields feature and the pricing is good too.

Cons

The interface feels a bit more complicated compared to other tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SB

Sara Bassi

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
February 2025

Teamwork powerhouse felt naturally approachable

Pros

Right away the interface is very user friendly which makes it simple for our teams to turn ideas into action. It gives each team member plenty of flexibility to manage and track their work in whatever way suits them best. The platform is also highly customizable so we can adapt and tweak it to match our specific needs. On top of that it supports collaboration really well, offers excellent integration options and works reliably across different platforms.

Cons

Nothing to complain about at this point. We've genuinely enjoyed using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DS

Dilak Shakya

Design, 51-100 employees

More than a year

5.0
February 2025

Project organization covered everything needed

Pros

Having everything in one integrated place makes it really simple to organize my tasks, manage projects and collaborate without jumping between different tools.

Cons

At this point it covers everything I need and hasn't caused any issues for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RJ

Ramos Justin

Education Management, 101-500 employees

Less than a year

5.0
February 2025

Collaborative tasks with clear goals

Pros

One thing that really works well is how multiple people can jump into the same task and work on it at the same time without getting in each other's way. The goal tracking is also very strong, with clear progress indicators that make it simple to see how things are moving forward.

Cons

Handling task dependencies can become pretty overwhelming when a project gets more complex.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10