Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NP

Nitish Potnuru

Consumer Services, 101-500 employees

Free Trial

5.0
January 2025

Flexible tools with friendly design

Pros

Its interface is user friendly and the customization options are really good.

Cons

One downside is that it gets updated quite often which can be a bit disruptive at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

IG

Ivy Goodspeed

Chemicals, 101-500 employees

More than a year

5.0
January 2025

Dashboard stayed clean and approachable

Pros

The dashboard is one of the best parts of this software. It is very easy to use and interacting with it is also not a problem. Plus I really like how simple and user friendly it is.

Cons

At times connecting it with other tools can feel a bit hard.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 101-500 employees

Free Trial

5.0
January 2025

Kanban workflow stayed user friendly enough

Pros

Compared with tools like Jira, it is much easier to use. The kanban boards are also a strong part of the platform and work really well.

Cons

Its integrations are easy to set up and manage but the pricing can be high and some basic features come with limits.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

KK

Kassidy Kasperski

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
January 2025

Task tracking features proved helpful

Pros

It's really useful being able to quickly tell whether tasks are finished or still pending, plus setting due dates and assigning them to specific people works well.

Cons

The part I liked least was that I didn't always get notifications when a task was assigned to me and that's ultimately why I stopped using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

BB

Brett Byrne

Design, 11-50 employees

Less than a year

5.0
January 2025

Organized projects with simple workflow

Pros

I must say it's been fantastic for keeping my projects organized and on track.

Cons

I have not run into anything to dislike and it's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JD

Jesse Dele

Media Production, 1-10 employees

Less than a year

5.0
January 2025

Project management toolkit proved powerful

Pros

ClickUp has been excellent for online project planning organization and overall management. It handles milestone tracking, time and expense monitoring and ongoing project progress really well. Deployment was quick and the platform comes with some distinctive advanced features that go beyond what we expected.

Cons

I honestly cannot point to a single drawback since it has delivered even more than we expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MR

Maria Rosales

Education Management, 101-500 employees

More than a year

5.0
January 2025

Friendly interface with quick adoption

Pros

Among all the tools we use at the company this has turned out to be one of the best. It was very simple to pick up and start using and the user interface feels friendly and approachable.

Cons

It has been performing well for us and I honestly don't have any negatives to point out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FM

François MAERTEN

Business Supplies and Equipment, 1-10 employees

Less than a year

4.0
January 2025

Team spaces packed with features

Pros

One thing I really like is how many features ClickUp includes even on the free plan. Having a desktop app is a nice bonus too. The option to set up separate spaces is especially useful when you're managing multiple teams.

Cons

Some parts of the interface feel a bit dated in the way they're designed. It's also not always user friendly so you have to spend some time digging into the features to really understand how everything works.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MC

Mckinzie Cook

Construction, 11-50 employees

Less than a year

2.0
January 2025

Organization felt messy overall

Pros

It's helpful that multiple people can work in the system at the same time.

Cons

The way everything is organized doesn't work well for me.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

SO

Sarp Oktay

Computer Software, 1-10 employees

Less than a year

5.0
January 2025

Simple project management was a win

Pros

The interface is very user friendly and it makes managing projects along with tracking team members work really stress free.

Cons

At times the web app took a while to load and became a bit laggy when there was too much data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LM

Lisa Mateo

Accounting, 1-10 employees

Less than 6 months

5.0
January 2025

All company info centralized nicely

Pros

Having all of my company information stored in a single app is really convenient. Managing client accounts is also easy and the interface is user friendly.

Cons

No cons to share as everything about it is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MN

Mihai Nita

Internet, 1-10 employees

More than a year

5.0
December 2024

Versatile spaces for every project

Pros

The way ClickUp uses spaces fits my workflow really well and feels like the most complete setup for what I need. I organize spaces for customers and keep all of each client's projects inside them as folders and I also rely on spaces for managing bigger internal projects.

Cons

Loading speed is still a downside. I have tested it on several different networks so it doesn't seem to be my connection and that lazy loading is noticeable. It also wasn't like this when I first started using the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Amber Thompson

Fine Art, 1-10 employees

Less than a year

4.0
December 2024

Simple and user friendly overall

Pros

The software is amazing and it never came across as overly complicated to use.

Cons

One downside was that I couldn't access all of the features I was hoping to find.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

FRC

Felix Rose Collins

Computer Software, 11-50 employees

More than a year

4.0
December 2024

Project tracking stayed well organized

Pros

Keeping track of projects is easy because all the details are clearly laid out. The layout is simple which makes the platform feel neat and well organized. It also gives a broader view of the team's projects and helps bring a fresh perspective to the work being handled.

Cons

It can feel a bit overwhelming when there are too many tasks at once. Adding more automation features would make the experience even better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AAM

Alfiya Ashfaque Mukadam

Computer & Network Security, 500+ employees

Less than a year

4.0
December 2024

Sprint planning hub proved powerful

Pros

The modular UI feels well put together and it works really well for product managers who need to organize sprints and assign tasks across the team to hit milestones. It also makes it easier to monitor project progress, goals and key milestones in one place. Another plus is the built-in integration with CI/CD tools like GitHub and GitLab.

Cons

Compared with similar tools on the market, the pricing is on the higher side. Setting up tasks, assigning them to sprints and filling out all the relevant task fields can also feel a bit more complicated than it should be.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

AS

Amit Sharma

Architecture & Planning, 11-50 employees

Less than 6 months

5.0
December 2024

Good value for the price

Pros

Compared with other products, the pricing feels much better and more budget-friendly.

Cons

There are still quite a few features missing that other products already offer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SH

Shaik Hyder

Information Technology and Services, 51-100 employees

Less than a year

5.0
December 2024

it gave us all

Pros

The platform gives us a lot of flexibility and customizing it for our tasks and projects has been really easy.

Cons

It also works really well in a flexible setup with Zoho integration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

AL

Afef LOUATI

Retail, 11-50 employees

Less than a year

5.0
December 2024

Team collaboration happened in real time

Pros

Its real time interaction between team members is a big plus and makes collaboration much more effective.

Cons

The customer support response times are still frustratingly slow!!!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AG

Annie G

Accounting, 1-10 employees

More than a year

5.0
December 2024

Organized tasks with strong collaboration

Pros

ClickUp keeps our team's work really well organized. We can sort tasks by type, status and how often they need to be done which makes everything much easier to manage. The built-in time tracking on each task is also a big advantage. It works really well for team collaboration and staying on top of all our tasks.

Cons

I don't have any complaints about it because it's very user friendly and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ

Amy Jackson

Design, 1-10 employees

Less than 6 months

5.0
December 2024

Powerful features served my business

Pros

This app is incredibly powerful and handles so many different tasks for my business which is something I really like.

Cons

That same level of power can make the initial setup and learning process feel a bit overwhelming at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10