Nitish Potnuru
Consumer Services, 101-500 employees
Free Trial
“Flexible tools with friendly design”
Pros
Its interface is user friendly and the customization options are really good.
Cons
One downside is that it gets updated quite often which can be a bit disruptive at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Ivy Goodspeed
Chemicals, 101-500 employees
More than a year
“Dashboard stayed clean and approachable”
Pros
The dashboard is one of the best parts of this software. It is very easy to use and interacting with it is also not a problem. Plus I really like how simple and user friendly it is.
Cons
At times connecting it with other tools can feel a bit hard.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer Software, 101-500 employees
Free Trial
“Kanban workflow stayed user friendly enough”
Pros
Compared with tools like Jira, it is much easier to use. The kanban boards are also a strong part of the platform and work really well.
Cons
Its integrations are easy to set up and manage but the pricing can be high and some basic features come with limits.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Kassidy Kasperski
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Task tracking features proved helpful”
Pros
It's really useful being able to quickly tell whether tasks are finished or still pending, plus setting due dates and assigning them to specific people works well.
Cons
The part I liked least was that I didn't always get notifications when a task was assigned to me and that's ultimately why I stopped using it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Brett Byrne
Design, 11-50 employees
Less than a year
“Organized projects with simple workflow”
Pros
I must say it's been fantastic for keeping my projects organized and on track.
Cons
I have not run into anything to dislike and it's very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jesse Dele
Media Production, 1-10 employees
Less than a year
“Project management toolkit proved powerful”
Pros
ClickUp has been excellent for online project planning organization and overall management. It handles milestone tracking, time and expense monitoring and ongoing project progress really well. Deployment was quick and the platform comes with some distinctive advanced features that go beyond what we expected.
Cons
I honestly cannot point to a single drawback since it has delivered even more than we expected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Maria Rosales
Education Management, 101-500 employees
More than a year
“Friendly interface with quick adoption”
Pros
Among all the tools we use at the company this has turned out to be one of the best. It was very simple to pick up and start using and the user interface feels friendly and approachable.
Cons
It has been performing well for us and I honestly don't have any negatives to point out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
François MAERTEN
Business Supplies and Equipment, 1-10 employees
Less than a year
“Team spaces packed with features”
Pros
One thing I really like is how many features ClickUp includes even on the free plan. Having a desktop app is a nice bonus too. The option to set up separate spaces is especially useful when you're managing multiple teams.
Cons
Some parts of the interface feel a bit dated in the way they're designed. It's also not always user friendly so you have to spend some time digging into the features to really understand how everything works.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mckinzie Cook
Construction, 11-50 employees
Less than a year
“Organization felt messy overall”
Pros
It's helpful that multiple people can work in the system at the same time.
Cons
The way everything is organized doesn't work well for me.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
4
Sarp Oktay
Computer Software, 1-10 employees
Less than a year
“Simple project management was a win”
Pros
The interface is very user friendly and it makes managing projects along with tracking team members work really stress free.
Cons
At times the web app took a while to load and became a bit laggy when there was too much data.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lisa Mateo
Accounting, 1-10 employees
Less than 6 months
“All company info centralized nicely”
Pros
Having all of my company information stored in a single app is really convenient. Managing client accounts is also easy and the interface is user friendly.
Cons
No cons to share as everything about it is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mihai Nita
Internet, 1-10 employees
More than a year
“Versatile spaces for every project”
Pros
The way ClickUp uses spaces fits my workflow really well and feels like the most complete setup for what I need. I organize spaces for customers and keep all of each client's projects inside them as folders and I also rely on spaces for managing bigger internal projects.
Cons
Loading speed is still a downside. I have tested it on several different networks so it doesn't seem to be my connection and that lazy loading is noticeable. It also wasn't like this when I first started using the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber Thompson
Fine Art, 1-10 employees
Less than a year
“Simple and user friendly overall”
Pros
The software is amazing and it never came across as overly complicated to use.
Cons
One downside was that I couldn't access all of the features I was hoping to find.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Felix Rose Collins
Computer Software, 11-50 employees
More than a year
“Project tracking stayed well organized”
Pros
Keeping track of projects is easy because all the details are clearly laid out. The layout is simple which makes the platform feel neat and well organized. It also gives a broader view of the team's projects and helps bring a fresh perspective to the work being handled.
Cons
It can feel a bit overwhelming when there are too many tasks at once. Adding more automation features would make the experience even better.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Alfiya Ashfaque Mukadam
Computer & Network Security, 500+ employees
Less than a year
“Sprint planning hub proved powerful”
Pros
The modular UI feels well put together and it works really well for product managers who need to organize sprints and assign tasks across the team to hit milestones. It also makes it easier to monitor project progress, goals and key milestones in one place. Another plus is the built-in integration with CI/CD tools like GitHub and GitLab.
Cons
Compared with similar tools on the market, the pricing is on the higher side. Setting up tasks, assigning them to sprints and filling out all the relevant task fields can also feel a bit more complicated than it should be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Amit Sharma
Architecture & Planning, 11-50 employees
Less than 6 months
“Good value for the price”
Pros
Compared with other products, the pricing feels much better and more budget-friendly.
Cons
There are still quite a few features missing that other products already offer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Shaik Hyder
Information Technology and Services, 51-100 employees
Less than a year
“it gave us all”
Pros
The platform gives us a lot of flexibility and customizing it for our tasks and projects has been really easy.
Cons
It also works really well in a flexible setup with Zoho integration.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Afef LOUATI
Retail, 11-50 employees
Less than a year
“Team collaboration happened in real time”
Pros
Its real time interaction between team members is a big plus and makes collaboration much more effective.
Cons
The customer support response times are still frustratingly slow!!!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Annie G
Accounting, 1-10 employees
More than a year
“Organized tasks with strong collaboration”
Pros
ClickUp keeps our team's work really well organized. We can sort tasks by type, status and how often they need to be done which makes everything much easier to manage. The built-in time tracking on each task is also a big advantage. It works really well for team collaboration and staying on top of all our tasks.
Cons
I don't have any complaints about it because it's very user friendly and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy Jackson
Design, 1-10 employees
Less than 6 months
“Powerful features served my business”
Pros
This app is incredibly powerful and handles so many different tasks for my business which is something I really like.
Cons
That same level of power can make the initial setup and learning process feel a bit overwhelming at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10