Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Giret
Information Technology and Services, 11-50 employees
“Good
Pros
ClickUp offers a plethora of features making it possible to manage projects from start to finish.
Cons
Setting up the software can be time-consuming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Saskia
Restaurants, 500+ employees
“A flexible and user-friendly interface
Pros
ClickUp has been my go-to for all project management needs for several years now. The automations feature is a favorite saving considerable time and effort on administrative tasks. It allows for the automation of routine activities boosting overall productivity and eliminating the need for an assistant to handle organizational duties. It's a substantial productivity enhancer.
Cons
One aspect I'm not fond of about ClickUp at the moment is the complexity it presents for participants in my activities. Even those unfamiliar with ClickUp must sign up for an account and navigate a customizable dashboard. To complete the assignments I assign they either need to search around or email me for guidance which can be frustrating and time-consuming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Megan
Retail, 500+ employees
“Clickups productivity with Ai
Pros
ClickUp has seen a significant transformation with the incorporation of artificial intelligence into its platform. This has resulted in a centralized hub for consolidating individual plans providing system-wide visibility that was previously challenging due to scattered documents and reporting structures. Having used ClickUp for several years I've witnessed the remarkable progress this integration has brought greatly enhancing collaboration consistency and sharing making it a true ally of productivity.
Cons
My only qualm is that the mobile app lacks certain functions available on the web version.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Andy
Telecommunications, 1-10 employees
“Clickup Review
Pros
Managing our production team's tasks is made easier with ClickUp.
Cons
Understanding the full range of features that ClickUp offers can be a bit challenging. Offering free training sessions to help users make the most of the software for their specific needs would be beneficial.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Brandon
Hospital & Health Care, 500+ employees
“ClickUp simplifies project and task management for our team
Pros
The calendar's reverse syncing capability is truly exceptional. Additionally the flexibility to delineate distinct areas for various facets of my life is a close second. ClickUp effectively amalgamates the fragmented components found in competing platforms.
Cons
Occasionally when I click the Done button the page doesn't advance immediately. I have to navigate away to another page and then return to see the update. The limited set of free automated features is also a significant drawback for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Ali
Information Technology and Services, 1-10 employees
“Great for working with freelancers and other people sometimes a bit laggy
Pros
I utilize ClickUp for various companies and it excels at accommodating guests and simplifying user management. The built-in time tracking feature is another noteworthy advantage setting it apart from other Project Management Tools.
Cons
At times the system feels heavy and lags especially during page loading.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
“Versatile project management
Pros
ClickUp facilitates seamless planning organization and collaboration among all team members. Notably its flexible and cost-effective pricing tiers amplify its overall value.
Cons
New users might require some time to fully harness its potential. The mobile app's performance can be somewhat inconsistent as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Serena
Human Resources, 51-100 employees
“Was okay
Pros
ClickUp serves its purpose effectively for project management. It boasts good color coding and continues to improve.
Cons
ClickUp took some time to figure out and wasn't as user-friendly as I had hoped. I would consider exploring other platforms.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Jason
Internet, 1-10 employees
“ClickUp is a great tool for managing our company's projects and tasks
Pros
For our business the creation of projects task assignment within the team and integration with Slack are integral and ClickUp performs exceptionally well in this regard. The ability to create new tasks from within ClickUp and map projects to channels is immensely beneficial to us.
Cons
It would be helpful to have a Slack team calendar view or a list displaying task due dates within ClickUp similar to what some competitors offer. Streamlining Slack channel integration possibly making it automatic or part of the project creation process in ClickUp would enhance the workflow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Rono
Computer Software, 1-10 employees
“I will always vouch for ClickUp when it comes to task managent what an awesome tool!
Pros
ClickUp's low learning curve is something I adore. It requires minimal to no expertise to start using it.
Cons
The only drawback of using ClickUp is that it can be a little slow especially when managing a lot of projects.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Christianah
Consumer Services, 11-50 employees
“Clickup Review
Pros
My affection for ClickUp stems from its user-friendliness. Integrating it into my existing business processes was a breeze.
Cons
I look forward to seeing improvements in the interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 1-10 employees
“Project tracking and monitoring is great
Pros
ClickUp offers a diverse array of tools to choose from for various purposes.
Cons
Bugs and glitches are relatively common and require regular updates to address.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
“Good program
Pros
This program proves invaluable for group projects and helps maintain organization.
Cons
ClickUp can be a bit complicated and has a significant learning curve. The chat system's intuitiveness should be improved.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Margaret
Computer Software, 500+ employees
“Effective and scalable project management software
Pros
ClickUp's flexibility extends beyond project management allowing oversight of different divisions. For example IT management includes supervising IT-related roadmaps assets procedures and software updates. Automation has streamlined our processes freeing us from routine tasks like contract renewals.
Cons
Formulas lose some of their usefulness in certain contexts and I would appreciate access to a real-time log of automations for testing purposes. The ability to organize automations rather than simply adding them to a list is a desirable feature.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Once You get a hang of it....It's an amazing tool
Pros
I cherish the ease with which I can access and view my scheduled calendar appointments and meetings. Furthermore the collaboration and task tracking capabilities pending active and concluded are highly appreciated.
Cons
I wish the tool had more user-friendly navigation particularly for beginners looking for a functional and straightforward project management tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Alan
Financial Services, 500+ employees
“An excellent workflowproject management tool.
Pros
ClickUp stands out as an effective project management tool. With proper setup and structure it keeps your team on top of pending tasks and ensures mutual accountability for all aspects of the job. The platform's customizability and automation features provide our team with increased visibility into operations and projects reducing the need for external communication such as emails. This in turn enhances visibility into the status of multiple activities while minimizing the need to search for relevant communications.
Cons
ClickUp offers a wide range of capabilities but mastering best practices system setup and aligning business and work style with ClickUp can be time-consuming. There have been occasional issues with automations and recurring tasks but the ClickUp support team has been helpful in resolving them.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Maddie
Computer Games, 500+ employees
“Clickup is a fantastic daily organization tool
Pros
The straightforward framework of ClickUp allows me to easily adapt the basic format to suit the unique requirements of each business I work with. Its flexibility empowers me to design an ideal approach to project management.
Cons
The abundance of possibilities can be overwhelming. Despite its outward appearance there is often a significant learning curve associated with using this software. Careful planning is essential.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Bramandia Gilanglaksana
Hospitality, 500+ employees
“Easy and fast for goal and task management
Pros
Setting up and using ClickUp is a breeze especially when compared to other tools like Notion. It offers faster and more comprehensive coverage.
Cons
Onboarding can be overwhelming for new users due to the wide range of features that ClickUp offers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Hemal
Marketing and Advertising, 1-10 employees
“Easy to use
Pros
ClickUp's user-friendly interface and the inclusion of multiple features in both the Free and Paid plans are highly commendable.
Cons
Managing ClickUp can be complex particularly regarding user permissions and access.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sheethal
Telecommunications, 500+ employees
“ClickUp
Pros
It boasts an appealing visual design continuously adds new features and maintains a user-friendly feature request system.
Cons
Short-term premium users may find it less cost-effective.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9