Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Brenda
Law Practice, 11-50 employees
“Works Well For Task Management & Assignments
Pros
ClickUp enables me to effortlessly set up projects and tasks assign them to others and keep track of all ongoing projects without missing a beat.
Cons
We previously stored our standard operating procedures in ClickUp but we encountered issues with pages disappearing and version restoration. Support was unresponsive for three months leading to frustration.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Joseph
Hospital & Health Care, 51-100 employees
“click click click
Pros
ClickUp provides step-by-step guidance for new users and offers friendly support.
Cons
The cost was relatively high and a more favorable deal is desired.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Felix Daniel
Internet, 1-10 employees
“The ultimate tool to take my team's productivity to the next level.
Pros
ClickUp earns my favor because it allows me to quickly and easily create and organize tasks assign responsibilities set deadlines and monitor real-time progress.
Cons
Enhanced chat functionality for improved team communication and collaboration within the platform would be valuable.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Joy
Computer Software, 1-10 employees
“I get stuff done in literally a click!
Pros
ClickUp offers an extensive range of features and tools suitable for various team sizes making it adaptable for diverse use cases in project management. Its flexibility shines through in customizable views statuses and automations allowing for a personalized task management experience. This fosters seamless collaboration among team members promoting real-time communication document sharing and assignment tracking ultimately enhancing teamwork and productivity. The platform's intuitive design and ease of use ensure a smooth onboarding process for both beginners and experienced project managers.
Cons
While ClickUp integrates with various third-party apps additional integrations or functionalities with specific essential apps would be appreciated. The software's richness in features led to a learning curve when I was a new user requiring time to become accustomed to the extensive options and customization settings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Julie
Logistics and Supply Chain, 500+ employees
“The best to have
Pros
ClickUp is the ultimate project management tool featuring exceptional features like Gantt charts for visual representation an intuitive user interface budget and time tracking and more. It's easy to learn and install making it a walk in the park for faster adoption.
Cons
So far I have no issues with this tool; it functions perfectly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Small Business, 1-10 employees
“Valuable Tool with a Learning Curve
Pros
Clickup serves as a comprehensive organizational hub, allowing me to manage recurring tasks, projects, and workflows efficiently. The various views adapt to different situations, simplifying daily business operations.
Cons
Initially, the extensive scope of the tool was overwhelming, requiring significant time investment in tutorials and training to optimize its use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Alaba
Construction Company, 1-10 employees
“Efficient Coordination Tool with Some Room for Improvement
Pros
ClickUp has simplified our work processes and improved employee-boss interaction, making it a highly recommended app for our construction company. It ensures smooth coordination among team members and enhances overall productivity.
Cons
While ClickUp offers significant advantages, there are a few aspects that could be improved. We have observed occasional issues with functionality, speed, and limited options within the software, which could be optimized for better performance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Emily
Hospital & Health Care, 500+ employees
“Excellent Project Management Tool for Organized Workflow
Pros
We rely on ClickUp to effectively manage and keep track of all our projects, including alumni outreach, grant writing, and planning internship and exchange programs. It has significantly contributed to my organizational skills and enabled seamless collaboration on group projects.
Cons
One minor issue with ClickUp is that when I make changes to a project, such as adjusting deadlines or adding tasks, the system does not always update instantly to reflect those changes. Some team members were initially hesitant to fully adopt ClickUp, as they found the current system sufficient for their needs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Riccardo
Computer Software, 1-10 employees
“My Experience with ClickUp
Pros
ClickUps versatility is a standout feature, catering to various use cases and industries. It can be customized to meet the needs of individuals, small teams, or large organizations.
Cons
While ClickUp offers robust capabilities, performing simple tasks could be made more straightforward, as the platform might feel overwhelming at times.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Gabriel
Computer Games, 1-10 employees
“Assessing ClickUP
Pros
I appreciate the freedom it provides to work on various tasks.
Cons
I sometimes find it challenging to locate task statuses within the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Randi
Information Technology and Services, 1-10 employees
“So Thankful for ClickUp
Pros
I love the ability to customize views and colors, as well as the ease of draganddrop functionality. The user interface is aesthetically pleasing.
Cons
While it wasnt difficult to learn how to use ClickUp, implementing it in my business took some time due to a learning curve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Onome
Entertainment, 11-50 employees
“Great User Interface
Pros
The platform provides a positive user experience with cuttingedge features and a reliable, intuitive interface.
Cons
Some drawbacks include a learning curve, potential expenses, compatibility concerns, limited support, overwhelming features, and customization constraints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Austin
Computer Software, 51-100 employees
“ClickUp A Valuable Project Partner
Pros
ClickUp has been instrumental in our software organization, helping us efficiently schedule and manage tasks, monitor progress, and streamline the development process.
Cons
One minor drawback is the absence of a robust freemium license option, limiting access to premium features like custom tags for free users. This, however, does not diminish its overall value.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Min
Computer Software, 51-100 employees
“The Ultimate Business Management Solution
Pros
ClickUps dashboards offer a customizable, shareable, and transferable way to stay on top of all aspects of a project. It provides a comprehensive view tailored to each projects needs.
Cons
The ability to edit and automatically update comments in Slack would be a welcome enhancement. However, this is a minor suggestion in an otherwise highly effective tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Alexis
Information Technology and Services, 1-10 employees
“Simplify Task Organization with ClickUp
Pros
ClickUp has been a gamechanger in eliminating the need for spreadsheets to track tasks. It offers diverse views for tasks, making it a versatile platform for task management.
Cons
Some aspects, like programming recurring tasks and merging duplicates, can be challenging. However, these are minor inconveniences in the overall utility of the tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Sheen
Computer Software, 11-50 employees
“Agile Task Management Made Easier
Pros
ClickUp simplifies the management of sprints, providing clear visibility into developer workflows, which is crucial for a product owner like me.
Cons
While ClickUp offers powerful features, it may not be the most intuitive tool, with an overload of information. Customization options for dashboard analytics are somewhat limited.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Edgar
Research, 11-50 employees
“A Versatile Project Management Tool
Pros
ClickUp is a powerful project management tool with extensive functionality. It has a learning curve, but the free account allows users to get started and explore its basic features.
Cons
Due to its extensive capabilities, it may take some time to fully grasp all its functions. However, there are ample online resources and tutorials available to support the learning process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Large Enterprise, 51-100 employees
“A MustHave Tool for Productivity
Pros
ClickUp has revolutionized how my team operates. It has greatly improved organization, transparency, and knowledge sharing among team members, and I highly recommend it.
Cons
While it has brought tremendous benefits, there is still much more potential to unlock with ClickUp. The learning curve is steep, and onboarding new users can be somewhat challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Ruth
Design, 1-10 employees
“The Ultimate Business and Project Management Solution
Pros
ClickUp stands out as the best project and business management software Ive used. It offers full customization for our needs, serving as a comprehensive hub for our business, including projects, contacts, and blog posts. The platform is continuously evolving with new features.
Cons
Occasional performance issues have been noted, but improvements are in progress. Additionally, the AI feature can be costly, depending on the number of users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Shayan
Computer Software, 1-10 employees
“Streamlining Workflow with ClickUp
Pros
ClickUp offers a wide range of features and customizable options to cater to various workflow needs. It serves as a comprehensive platform for managing projects, tasks, documents, and team collaboration.
Cons
ClickUp presents a steep learning curve, especially when exploring its advanced features and customization options. It may require time to fully grasp and utilize its functionalities.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8