Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Alexis
Arts and Crafts, 1-10 employees
“A Reliable Tool for Task Management
Pros
ClickUp's easy setup and user-friendly interface make it a reliable tool for task management. It offers transparency progress tracking and simplicity in task management.
Cons
While it provides extra features that may not always be needed it's good to have them available for when they are required.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jillian
Real Estate, 1-10 employees
“Mixed Experience with ClickUp
Pros
I was drawn to ClickUp due to its yearly pricing as I needed a place to manage contacts during my company transition.
Cons
Unfortunately ClickUp felt somewhat clunky to me and I ultimately abandoned it. I had hoped to create a CRM and nurture contacts but it seemed like a lot of effort to manage.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Savannah
Non-Profit Organization Management, 51-100 employees
“ClickUp - Powerful but Challenging
Pros
I recently joined a team that uses ClickUp and I noticed that the platform offers significant power for its price. It can be considered a more accessible alternative to Monday.
Cons
At present the platform's design lacks intuitiveness making it challenging to quickly grasp task information. The interface feels cluttered causing confusion and visual distractions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Dennis
Writing and Editing, 1-10 employees
“Impressed with ClickUp's Productivity
Pros
ClickUp impressed me with its ability to combine multiple projects into one platform facilitating team collaboration and maximizing efficiency.
Cons
While ClickUp offers a fantastic range of features having human support would further enhance the platform's user experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
“ClickUp - A Powerful Project Management Tool
Pros
ClickUp's versatility and comprehensive features for project management are impressive. The platform's user interface is intuitive and highly customizable allowing me to adapt it to my specific needs.
Cons
The only minor drawback I noticed is occasional page loading times which although a minor inconvenience do not significantly impact my daily work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
“ClickUp - Enhancing Productivity
Pros
ClickUp is one of the best tools for productivity collaboration and task management. It fosters productivity effectively.
Cons
While ClickUp offers numerous features some initial challenges were encountered related to linking and resource management. However the support provided helped address these issues.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
“ClickUp A GameChanger for Team Collaboration
Pros
ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work related activities, tasks, and team communication in one convenient location, thereby eliminating information silos.
Cons
ClickUps effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Antonello
Farming, 11-50 employees
“ClickUp A Sturdy Solution
Pros
ClickUp has facilitated the organization of my entire business, offering a comprehensive overview and integration of various aspects, including presentation and employee management.
Cons
While ClickUp is generally reliable, it does suffer from occasional glitches that have yet to be resolved through tech support interactions.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
“Effective SOP Management with ClickUp
Pros
ClickUp has allowed me to organize my entire business, offering a centralized platform for presentation and task tracking. The builtin email functionality and CRM features are notable.
Cons
Notably, ClickUp experiences glitches, particularly in the email feature, with ongoing tech support engagement to resolve the issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Alejandra
Management Consulting, 1-10 employees
“Embracing ClickUp
Pros
I hold a deep appreciation for ClickUp it stands as my preferred project management software.
Cons
Honestly, I have no reservations or dislikes regarding this platform.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Not Specified, 51-100 employees
“Not Recommended for Design Ops and Creatives
Pros
None to highlight. In comparison to our previous project management platform, ClickUp comes across as a more complex replica with fewer features.
Cons
ClickUp appears cluttered and lacks web proofing, a crucial element for UX and user journey testing. It lacks integration with Adobe Creative Cloud and is not userfriendly for design ops teams, resulting in increased complexity for design teams. The transition from Wrike to ClickUp has shifted many automated processes to manual, making it less efficient for design ops. Overall, ClickUp may not suit design or creative teams well.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 11-50 employees
“ClickUp UserFriendly and Effective
Pros
ClickUp began as a personal tracking tool and evolved into a valuable resource for mentoring and managing individual contributors. Its intuitiveness makes it an ideal choice for project/task management and collaboration, especially for newcomers.
Cons
While I prefer more task hierarchy, ClickUps subtasks and overall user interface still offer excellent functionality. Its a minor preference in an otherwise useful tool.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, N/A employees
“ClickUp A Meeting Software Review
Pros
ClickUp provides endtoend protection between peers and offers a strong meeting software solution.
Cons
Compatibility and crossplatform mobile portability could be improved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Tamara
Research, 1-10 employees
“ClickUp - Feature Overload
Pros
I appreciated ClickUp's Write with AI feature which saves time in generating ideas quickly and presenting them meaningfully.
Cons
While initially liking ClickUp I found that it became overwhelming due to its abundance of features. It seemed to have added many unnecessary features leading to confusion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Luis
Automotive, 11-50 employees
“ClickUp - All-in-One Task Management
Pros
ClickUp is not just a traditional task management tool; it encompasses everything related to task management and organization.
Cons
Initially there was a learning curve but once I got the hang of it ClickUp became perfect for my needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mikkel
Design, 1-10 employees
“ClickUp - A Nightmare
Pros
The clean and attractive interface initially attracted me to ClickUp.
Cons
However my experience turned into a nightmare. I found it to be counterproductive and stopped using it altogether.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
4
Functionality
4
Steven
Real Estate, 11-50 employees
“ClickUp - The Ultimate Task Management Program
Pros
ClickUp has exceeded my expectations offering a wide range of features that other task management software lacks. It continually introduces new features including AI which promises to be a game-changer.
Cons
My only gripe with ClickUp is its pricing system for automations which I believe should be more aligned with Zapier's pricing model.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Tasha
Broadcast Media, 1-10 employees
“ClickUp - Business Saver
Pros
My overall experience with ClickUp was superb. It outperformed other task management software I've used and it offers powerful features for project management progress tracking and real-time chat.
Cons
The pricing structure could be more competitive in comparison to rival platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
“ClickUp - A Game-Changer for Team Collaboration
Pros
ClickUp serves as an extensive and customizable project management platform designed to function as a unified digital workspace for teams. Its notable strengths include centralizing all work-related activities tasks and team communication in one convenient location thereby eliminating information silos.
Cons
ClickUp's effectiveness largely relies on its integration with other tools and services that teams already use. Limited integrations may impact its overall utility.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Wesley
Construction, 1-10 employees
“Seamless Task Management on Mobile
Pros
I appreciate the swift and effortless task management on the ClickUp mobile app particularly for quickly recording tasks that can be further edited.
Cons
While the app offers ease of use it lacks certain features and customization options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7