Joao Matos
Health, Wellness and Fitness, 500+ employees
More than a year
“Project visibility covered everything needed”
Pros
Bringing all our project resources into one place has made organizing everything much more manageable. The dashboards and visualization tools are excellent for keeping track of project progress at a glance. It also has really strong information-sharing and chat features which help our team collaborate well during projects. The level of customization is unlimited so we were able to set it up exactly the way we needed. On top of that the automation tools have been very helpful for setting up projects and handling repetitive tasks.
Cons
We really have not run into any issues with it since we started using it. there's been nothing about it that we dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Damian Mazur
Entertainment, 11-50 employees
Less than a year
“Approachable and packed with features”
Pros
The platform seems clear and well organized, with simple navigation, a wide range of functions and an interface that's user friendly to work with.
Cons
Once I was managing a lot of projects at the same time it occasionally became difficult to track down that specific one I needed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
mohamed kotb
Maritime, 500+ employees
Free Trial
“Task management powerhouse stayed versatile”
Pros
Its task management features are really strong and the customizable workflows make it flexible enough to fit different teams and processes. It also integrates well with other tools which helps keep everything in one place.
Cons
The interface can feel pretty complex at first especially for beginners and that makes the learning curve a bit overwhelming. There are also occasional slowdowns in performance and it takes a fair amount of time to fully customize everything the way you want.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Information Technology and Services, 11-50 employees
Less than 6 months
“Task views covered everything needed”
Pros
There's a full range of board views available and they really cover everything I need.
Cons
It handles everything I was looking for in my day to day task management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Stefania Gabetto
Internet, 11-50 employees
Less than 6 months
“excellent software”
Pros
It's an excellent tool for managing projects in one single platform, built to organize all kinds of work with whiteboards and online spreadsheets.
Cons
At the moment I have not come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sebastian Sanio
Financial Services, 11-50 employees
More than a year
“Team hub packed with features”
Pros
Packed with features, simple to navigate and flexible with multiple task views, it's become the single source of truth for everything my engineering team works on.
Cons
There's still a bit of a learning curve at the beginning. The dashboards also feel somewhat limited right now so we still need to export data and build our own dashboards.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Jennifer Onyeachonam
Information Technology and Services, 101-500 employees
Less than a year
“Flexible tracking proved a win”
Pros
The flexibility has been a huge plus for managing projects on schedule and giving clients access to follow workflow progress in real time makes collaboration much better. It also comes with plenty of features that help my organization get work done without having to depend on a bunch of integrations from other apps.
Cons
At times the app can feel slow when I open it to enter details and some things take longer than expected to load which gets a little frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Apparel & Fashion, 51-100 employees
Less than 6 months
“Responsive updates with active listening”
Pros
It really feels like the team pays attention to what users need and keeps us updated as new features are being worked on and released. There's clearly a lot of effort put into communicating changes and making sure we know what's coming.
Cons
One thing to watch out for is task assignments with target times since they can end up sending notifications that may bother other teams.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Jiaxin Fan
Information Technology and Services, 51-100 employees
Less than a year
“Flexible templates with team clarity”
Pros
Managing projects across the team is much easier with this software. It comes with plenty of useful templates for different project management situations and the interface is user friendly while still offering a lot of customization.
Cons
The calendar view can become a little hard to keep under control when too many tasks are assigned to me at once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Geoffrey Pain
Government Administration, 1-10 employees
Less than a year
“Collaboration genuinely clicked well”
Pros
The collaboration between team members works really well and the social network-style environment makes interactions feel natural and engaging.
Cons
Getting started was a bit difficult without any explanation or guidance from my coworkers.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Francois C
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“Powerful automations, clunky interface overall”
Pros
There's a lot of flexibility in ClickUp and the automation features are especially powerful.
Cons
The high level of customization is nice but it can also turn into wasted time trying to build the perfect setup that nobody ends up using. The interface also seems a bit complex.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
7
diego maldonado
Hospitality, 1-10 employees
Less than a year
“highly versatile tool”
Pros
Across my business this tool has been incredibly versatile. It handles basic task management just as well as more advanced project workflows which makes it a key part of both day to day operations and long term planning. From assigning and monitoring simple tasks to overseeing large, more complex projects, it adjusts well to what I need and keeps everything organized and easy to find. Having everything in one platform saves a lot of time and helps my team stay aligned.
Cons
There can be a lot to learn at first. The learning curve is fairly steep and the interface can feel complex.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Jonathan Lee
Retail, 11-50 employees
More than a year
“Project management became game-changing”
Pros
Coming from my previous role as a management consultant this has truly been a game changer for handling projects and tasks. One thing I really appreciate is the mobile app since I can use it on the go whenever I have internet access.
Cons
I use it every day and I rarely run into any issues worth complaining about.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jennifer Kuilan
Education Management, 11-50 employees
Less than a year
“Affordable and user friendly overall”
Pros
The platform is easy to use, simple to maintain and the pricing is very reasonable.
Cons
It has been working really well for me and I have not run into any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenny Moore
Non-Profit Organization Management, 101-500 employees
More than a year
“Team-friendly with handy integrations”
Pros
Working with external teams is very easy and the integrations are really useful.
Cons
The tool does run into bugs from time to time and some features don't always work as they should.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Steven Ogaye
Marketing and Advertising, 11-50 employees
Less than a year
“Task tracking consistently delivered well”
Pros
Keeping an eye on every task and project across the company is much better with this software and it really helps with monitoring progress and reviewing the work being done.
Cons
Project organization has become much more manageable with it so I honestly don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
More than a year
“dashboards stayed approachable”
Pros
It is a great tool because the interface is very user friendly and helps users create tasks without any special training. As a QA team member, I have found the tags especially useful for sorting tasks by feature. Building dashboards has been a big help and the release wiki documentation is also really useful.
Cons
One part I am not happy with is the search. At times it doesn't feel very accurate and it can lag when searching for tasks. I have also run into a few bugs, like entering a keyword and pressing Enter only to have the first task open instead of showing the actual search results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gal Sasson
Construction, 51-100 employees
More than a year
“Task organization covered everything needed”
Pros
One thing I really appreciated was how well it brings team tasks together and organizes them into a single schedule. It also made it simple to roll back member updates and check the expected closing dates whenever needed. The organizational tools are very strong especially since attachments shared between team members are automatically kept with the project file.
Cons
I don't have any real complaints about it. The interface looks amazing and getting to the different features and panels is very easy. I even value how strict it is with certain report and dashboard formats because it helps keep everything looking formal and consistent.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Celia Gonzalez
Environmental Services, 11-50 employees
More than a year
“Versatile and reliable project tracking”
Pros
ClickUp covers a wide range of needs with its broad functionality. It offers different views that fit different types of work which makes it really practical. It's quick to navigate, simple to use and dependable overall. It works especially well for keeping projects on track.
Cons
At times there can be a slight delay when creating tasks or documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony Robinson
Food & Beverages, 101-500 employees
Less than a year
“Focused teamwork centralized in one spot”
Pros
Communication around each project is much more focused now which makes the work feel more efficient overall. Having all the documents in one place also helps us stay on track with each topic instead of dealing with information spread across multiple platforms.
Cons
I really don't have any major complaints. The only thing I'd change is having the advisors respond a bit faster when questions come up although they do their job very well.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7