Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EA

eman aldairiy

Accounting, 51-100 employees

Less than 6 months

4.0
October 2024

Powerful tools served teamwork well

Pros

The platform comes with really powerful tools that support our work and help the team get things done.

Cons

The part that was less appealing is that the software is fairly complex overall so it takes time to learn and really needs to be picked up step by step.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Anonymous

Electrical/Electronic Manufacturing, 101-500 employees

Less than a year

4.0
October 2024

Organized projects with great teamwork

Pros

Keeping work organized is much easier with this software because you can set up different spaces to separate companies or departments and keep tasks exactly where they belong. It also comes with several default views that help sort task lists in a practical way. It works really well for project management, documenting work and planning everything clearly. Collaboration is another area where it performs very well.

Cons

Its biggest downside for me is that it tends to have a lot of issues during meetings. Because of that, I cannot comfortably present a project to the team or properly take part in scrum sessions with them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

AK

Ali Khansari

Computer Games, 1-10 employees

More than a year

4.0
October 2024

feature packed and fully capable

Pros

There are plenty of built-in features which means the platform can handle a lot of different tasks in one place.

Cons

A downside is that some features we had already been using have now been moved behind a paid plan.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

KD

Katja Driesel

E-Learning, 1-10 employees

Less than a year

4.0
October 2024

Task scheduling proved genuinely helpful

Pros

Keeping track of tasks is really easy with this app and it does a good job of helping me schedule everything I need to work on.

Cons

The downside is that it can feel a little confusing at times especially because there are too many layers to navigate through.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

WE

Wylan Ernst

Legal Services, 51-100 employees

Less than 6 months

5.0
October 2024

Clean and completely effortless workflow

Pros

Using ClickUp is really fun and it's incredibly simple to navigate and work in.

Cons

I honestly don't have any complaints about it. The service has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MA

Mario Anderson

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2024

Recruiting win covered everything needed

Pros

It has really improved how I handle recruiting. I can work with others on projects organize teams into groups and subgroups, share updates, upload files, set due dates and connect it with tools like Slack. Bringing all of that into a single platform has made my workflow more organized, transparent and connected. The mobile app is also a big plus because it lets me keep track of progress and post updates on recruiting or other related matters whenever needed.

Cons

At the beginning the interface can seem a little overwhelming but after spending some time with it, the advantages clearly outweigh that early learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

5.0
October 2024

all in one workspace proved powerfully effective

Pros

Having everything in one place is a big plus. It offers a lot of useful tools for project management and team collaboration, including progress tracking, document storage, chat, dashboards and plenty more.

Cons

Because it comes with so many features, it can feel a bit complex when using it for the first time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

AS

Amanda Sapach

Management Consulting, 1-10 employees

More than a year

5.0
October 2024

highly customizable product

Pros

The interface is very user friendly and it includes just about every feature needed to manage projects and teams effectively. It's the most customizable app I have come across and connecting it with the other tools my team uses is simple.

Cons

Some features are locked behind higher-tier plans and at times the added cost doesn't really feel worth the upgrade.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

JLI

Jean Louis Iaconis

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

4.0
October 2024

Project management powerhouse stayed flexible

Pros

It gives teams a lot of flexibility to structure and manage projects in whatever way fits their workflow best.

Cons

That same level of flexibility is also what can make it feel confusing and a bit overwhelming when you're just getting started.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

AB

Ann Beth

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

Strong task management with security

Pros

The task details, communication tools and security features are all really amazing and useful.

Cons

Compared with other project management software, it seems less user friendly and takes more time to learn.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

PR

Peter Rego

Education Management, 11-50 employees

Less than a year

5.0
October 2024

Clean interface with low cost

Pros

I find it simple and keeping it running hasn't been a hassle either. The interface looks amazing and appealing which makes the overall experience more enjoyable. On top of that the installation cost is affordable.

Cons

At this point I don't have any complaints about it. It's been working well for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CF

Cyle Ferguson

Media Production, 1-10 employees

Less than a year

4.0
October 2024

Free plan packed with features

Pros

As a contractor and freelancer the free version gives me everything I need to manage my projects effectively.

Cons

Getting started does take a little time especially if you've never used this type of project management software before since there's a bit of a learning curve.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SP

Susan Poggio

Marketing and Advertising, 1-10 employees

Less than a year

3.0
October 2024

Not very approachable for teamwork

Pros

Using it wasn't my decision as it was the platform my client chose for the project.

Cons

The platform doesn't look user friendly to me. Assigning projects and leaving notes for team members was more complicated than it should have been.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

4

Functionality

7

BA

Blak Aende

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2024

Project management completely transformed workflow

Pros

ClickUp has completely changed the way our team handles projects and tasks.

Cons

It is packed with powerful features and still seems simple to use so I really do not have any complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

TN

Tina Nanzala

Marketing and Advertising, 11-50 employees

More than a year

5.0
October 2024

Multi-project management worked fantastically

Pros

Handling several projects at the same time is much more organized with this software. It really helps our team keep multiple initiatives on track all at once.

Cons

I honestly don't have anything to point out as a negative about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RS

Rachel Smith

Religious Institutions, 101-500 employees

More than a year

5.0
September 2024

Workflow automation proved consistently reliable

Pros

Handling tasks and project management has always felt easy with its real time workflow automation.

Cons

I still have not come across any issues with this PPM tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Alexandra MacLean

Biotechnology, 1-10 employees

Less than a year

1.0
September 2024

Outdated and confusing workflow overall

Pros

It's a tool that lets you organize tasks across multiple people.

Cons

The software feels old-fashioned and is very confusing to navigate and use.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

2

A

Anonymous

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

2.0
September 2024

Confusing hierarchy hurt usability greatly

Pros

The tool does connect with other platforms like Slack which is a helpful feature.

Cons

Using it feels very complicated. The hierarchy is hard to understand and if you're not already familiar with how it's structured, it becomes very difficult to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

5

GB

Gisel Bustamante

Libraries, 500+ employees

Less than a year

4.0
September 2024

Versatile views for project tracking

Pros

Being able to move between the Gantt chart, Kanban board and list view is what really sets it apart and helps teams handle projects more efficiently. Another standout feature is the task-linked timer which does a reliable job tracking both project progress and team activity.

Cons

That said having so many features can sometimes create broader usability issues especially when working with large amounts of data and several integrations at once.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

SM

Stephanie McIntyre

Management Consulting, 1-10 employees

More than a year

5.0
September 2024

all in one workspace finally done right

Pros

More than anything this is really turning into the one tool that can replace everything we use for day to day management. Since the beginning, they've kept adding genuinely innovative features instead of just rolling out average ones and that's made a big difference. I also love how simple, clean and organized the platform feels. It's the tab my team and I spend most of our day in because it handles communication, visibility and overall management so well.

Cons

there isn't much to complain about. The only part I don't fully love right now is the workflow diagrams. It's still a fairly new feature so I expect it to improve but after using tools like Miro, it still has a long way to go. There was also a bit of a learning curve at the start because it wasn't as user friendly as I hoped. The upside is that being able to turn the diagram into tasks is amazing. I'd love to see it modeled a little more after Miro, along with an option to customize brand colors instead of being limited to the more traditional preset RGB colors.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8