Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Lisa
Leisure, Travel & Tourism, 1-10 employees
“Task tracking at its finest!
Pros
I adopted ClickUp a few years back to enhance my to-do list management and it has consistently met my expectations. The system has seen significant improvements since I started using it and I look forward to exploring its new features.
Cons
While ClickUp has been instrumental in keeping my tasks organized the mobile app occasionally fails to provide timely updates showing either outdated or future tasks instead of today's and overdue tasks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Sorangel Josefina
Non-Profit Organization Management, 51-100 employees
“ClickUp is the CRM backbone
Pros
I find ClickUp's integration with email to be impressive allowing for seamless assignment creation and email attachment handling without leaving the inbox. The tool's capability to link emails to assignments is particularly beneficial. Furthermore ClickUp excels in handling recurring tasks with automated feedback.
Cons
Initially there was a limitation related to file storage for the entire project or space without creating specific tasks or lists. While this has been addressed sharing lists projects or assignments with clients without user logins remains a challenge although there are plans for improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 1-10 employees
“It's an excellent programme
Pros
I'm delighted to have discovered this program as it has proven to be both speedy and user-friendly benefiting everyone who uses it.
Cons
I have not encountered any drawbacks thus far. It truly is the best program for the services it provides.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Ashen
Information Technology and Services, 101-500 employees
“Reliable Product Management Software
Pros
ClickUp offers real-time collaboration on projects with activity tracking and notifications. It provides affordable pricing plans with unlimited storage and users.
Cons
Integrations are somewhat limited when compared to other project management tools.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Aman
Education Management, 500+ employees
“ClickUp A Comprehensive Project Management Tool for Teams
Pros
ClickUp's flexibility stands out offering various views to suit different team preferences. Customizable workflows custom fields and task automation enhance its versatility.
Cons
The tool's extensive features and customization options may pose a learning curve for new users. While comprehensive documentation and video tutorials are available some teams might require additional training to maximize its potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Naveen
Marketing and Advertising, 11-50 employees
“Best Team and Project Management Tool
Pros
ClickUp is a time-saving tool that facilitates task scheduling and automation making it effortless to collaborate with colleagues monitor progress and gain insights from the Gantt Chart view.
Cons
While it offers substantial benefits ClickUp may present complexity for users unfamiliar with tracking or planning software. Apart from that I have no reservations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Elena
Transportation/Trucking/Railroad, 11-50 employees
“Manage your business.
Pros
ClickUp offers a variety of options and an array of tools that prove invaluable for efficient business management. It excels in providing comprehensive solutions including effective communication channels.
Cons
Initial setup can be somewhat complex but the platform provides helpful guidance and support to navigate through it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Andre
Information Technology and Services, 1-10 employees
“Stole my money
Pros
ClickUp functions to some extent though its performance is limited. However it leaves much to be desired especially when it comes to customer support.
Cons
Following an unannounced renewal an unexpected charge of nearly 600USD was deducted from our PayPal account. Our ClickUp account transitioned to a free mode despite the expensive renewal payment. Regrettably the support provided was unsatisfactory leaving us feeling deceived.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
4
Anonymous
Not Specified, 1-10 employees
“Perfect tool for project management
Pros
ClickUp impresses with its user-friendly and intuitive interface streamlining navigation and enhancing the overall experience. The platform offers a rich set of features and customization options facilitating adaptation to the specific needs of my team and projects. Real-time collaboration file sharing and efficient communication capabilities further elevate its utility.
Cons
While ClickUp excels in many aspects it may pose a challenge for beginners due to its somewhat confusing user interface. Improved tutorials and resources for guidance may be beneficial. Additionally the mobile app lacks certain functionalities available in the desktop version limiting productivity on the go. Enhancements in integration with other tools and applications could also broaden its utility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Charlotte
Marketing and Advertising, 1-10 employees
“It runs my life!
Pros
ClickUp's extensive features and capabilities even within its free plan are truly impressive. Its adaptability in terms of views and customization options allows for a tailored experience ensuring users see exactly what they need. The embed view proves exceptionally helpful enabling seamless integration of Google Sheets and Miro Boards directly within ClickUp reducing the need to switch between applications.
Cons
ClickUp may present a steep learning curve compared to some platforms requiring time for setup. However once users gain confidence it offers limitless possibilities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Niklas
Pharmaceuticals, 500+ employees
“ClickUp is easy to use to manage projects and tasks.
Pros
ClickUp emerges as a quick and responsive application that offers essential functionalities such as ticket linking and maintenance task hierarchy to-do lists and swift notifications. It serves as a reliable tool for keeping track of duties and deadlines streamlining work processes and enhancing productivity.
Cons
Setting up ClickUp may be initially challenging due to its extensive feature set and options. Users may need time and effort to grasp best practices and adapt their workflow to ClickUp effectively. In certain cases firewall restrictions can hinder functionality. Additionally the numbering system for tickets could be more structured.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Shivam
Marketing and Advertising, 11-50 employees
More than a year
“Best Software for Company collaboration
Pros
ClickUp offers a range of impactful features that have made a significant difference in my productivity. Firstly having everything available in a single tool including docs task management and team collaboration has streamlined my workflow. The boards feature is particularly amazing as it allows us to monitor blogs track approvals and oversee publications effortlessly. Additionally goal tracking is a favorite feature of mine enabling me to set work goals break them down into manageable tasks and monitor progress in real-time. ClickUp truly empowers me to stay organized and achieve my objectives effectively.
Cons
One major drawback that led me to suggest to my team manager to switch from ClickUp was its initial complexity. The software offers numerous features but the organization and user interface can be improved. While I have become accustomed to the UI after using it for almost two years new users may still face challenges in adjusting to it.
Rating Distribution
Ease of use
4
Value for money
9
Customer Support
9
Functionality
10
Aurora
Consumer Electronics, 1-10 employees
Less than a year
“A comprehensive and versatile tool
Pros
ClickUp offers an extensive range of project management features including task management and time tracking resulting in improved productivity. Its customizable interface is also a standout feature.
Cons
Occasional bugs and glitches have been noticed on certain devices.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Helen
Information Technology and Services, 11-50 employees
More than a year
“All in one project management for SMEs done well!
Pros
ClickUp is packed with a multitude of features that enhance project management. From personalized and collaborative dashboards for efficient tracking across teams to sprint boards specifically designed for engineering teams it covers all the bases. The note-taking tools and task management capabilities streamline workflows while the ClickUp browser add-on simplifies task creation and facilitates capturing screenshots. Notably their customer service is highly responsive ensuring a smooth experience. With ClickUp you have a comprehensive project management solution at your fingertips.
Cons
Each individual feature in ClickUp functions well but when it comes to integrating them into a cohesive view of the entire business it requires a significant amount of manual work. Customer service acknowledges this challenge and assures us that they are actively working on improving this aspect.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Yusif
Oil & Energy, 500+ employees
Less than a year
“my experience
Pros
Using ClickUp for several months now I can confidently say it has been a game-changer for me and my team. What sets ClickUp apart is its seamless integration of all the essential project management tools in one place. The highly customizable task management system allows me to effortlessly organize tasks subtasks and checklists. Assigning tasks to team members and setting deadlines has never been easier resulting in a significant boost in our team's productivity. Collaboration is made simple with ClickUp's impressive features including shared calendars meeting scheduling and even video calls directly from the app. Overall I highly recommend ClickUp as a comprehensive project management tool that offers powerful features ease of use and a seamless integration of various tools. Based on my experience I would give it a rating of 4 out of 5.
Cons
As a ClickUp user I found the user interface overwhelming at times requiring a learning curve to navigate the various features and settings. It would be beneficial to organize and streamline certain features for a more efficient experience. For instance simplifying the task creation and assignment process would save time and reduce confusion. Overall ClickUp is a great project management tool but there is room for improvement in terms of usability and functionality.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Dorothy
Logistics and Supply Chain, 1-10 employees
More than a year
“Ease on Employment
Pros
When it comes to remote jobs with growth potential ClickUp is a time-saving online platform. It offers easy and fast hiring processes for managed companies.
Cons
ClickUp exclusively hires professionals or college graduates ensuring long-term career opportunities due to limited job availability.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Angel
Automotive, 1-10 employees
Less than a year
“It is awesome
Pros
ClickUp surpasses other solutions by providing all the necessary features in one place.
Cons
The abundance of functionalities in ClickUp can be overwhelming initially but it's a feature-rich platform that I truly love!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Bill Laurel
Computer Software, 51-100 employees
More than a year
“A Must-Have Tool for Project and Task Management: ClickUp
Pros
Sharing the role of practice manager with a colleague presented challenges in maintaining effective communication throughout the workday. However after implementing ClickUp we have successfully overcome this hurdle. ClickUp has become our go-to solution providing us with a comprehensive "To-do" list for daily meetings and facilitating seamless communication among our staff members. This tool has greatly improved our overall office communication and significantly streamlined our daily operations making our work lives much easier and more efficient.
Cons
ClickUp has no shortcomings. It's an incredibly powerful and comprehensive project management tool with numerous advantages. It offers seamless usability high speed and impressive features like automation task templates and extensive integrations. The support and customer service provided are exceptional.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
“Usefulness
Pros
ClickUp is user-friendly for everyone.
Cons
It's an excellent app that I highly recommend.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Lila
Computer Software, 11-50 employees
Less than a year
“Very easy to use
Pros
ClickUp serves as our internal project management tool offering an intuitive and friendly user interface. It simplifies our processes and enhances collaboration.
Cons
I have no additional comments to add at this time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10