Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Eliza
Marketing and Advertising, 11-50 employees
Less than 6 months
“Good tool for daily task review
Pros
ClickUp's lists feature enables comprehensive progress review across the entire organization.
Cons
I find the notifications in ClickUp confusing and I wish there was a way to filter them for better clarity.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Maryam
Education Management, 500+ employees
More than a year
“Powerful organizational features that enable your team to manage workflow efficiently
Pros
ClickUp's notification system has greatly improved our team's communication and coordination. We appreciate the constant updates and requests that arrive in real-time through the mobile application. It's incredibly convenient to notify colleagues about new tasks documents or any updates in a timely manner. The task lists feature is particularly valuable as it allows all members to group and organize tasks efficiently. We also appreciate the flexibility ClickUp provides in customizing lists and the various display options available including the Gantt chart for visualizing workflow relationships. The visual representation of tasks makes it easier for all team members to stay on top of updates. Additionally ClickUp's scheduling and automation features have proven to be highly efficient allowing us to accurately assess the impact of progress on project deadlines. Furthermore ClickUp offers a comprehensive suite of functionalities in one place including powerful communication tools file sharing and collaborative report and dashboard completion. Its strong integration capabilities with other applications have been invaluable enabling seamless data import and the creation of impressive dashboards. Overall ClickUp has significantly enhanced our project management experience making it a top choice for our team.
Cons
ClickUp has very few negative aspects especially with the recent upgrades. One standout quality is how ClickUp actively engages with users providing frequent updates and informative instructional videos to keep everyone up to date. This level of interaction and commitment to improvement is highly commendable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gustavo
Building Materials, 51-100 employees
“Great project management tool
Pros
ClickUp offers excellent tutorials to help beginners get started with the software. It is relatively easy to use.
Cons
The desktop app can be slightly slow and the wide range of customizable options may appear intimidating at first.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Alyssa
Hospital & Health Care, 1-10 employees
Less than 6 months
“Great option for externally share project management
Pros
ClickUp allows inclusion of both internal and external parties in the project management team promoting effective collaboration.
Cons
There are no major issues although minor programming delays are expected when dealing with large data sets.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Agaba
Consumer Services, 500+ employees
More than a year
“Recommendation for clickup
Pros
ClickUp's features are impactful and purposefully designed.
Cons
Time tracking and project tracking functionalities in ClickUp could benefit from some improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Virginia
Financial Services, 1-10 employees
More than a year
“ClickUp Simplicity
Pros
ClickUp is excellent for planning task management and establishing Standard Operating Procedures (SOPs) with automated recurring tasks.
Cons
Frequent adjustments are needed for the due dates of recurring tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rob
Warehousing, 500+ employees
More than a year
“ClickUp is Great
Pros
ClickUp makes it easy to send attachments to colleagues and collaborators seamlessly integrating with other programs for efficient project management.
Cons
There are occasional challenges with adding attachments to chats and the abundance of notifications can be overwhelming.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Karis
Logistics and Supply Chain, 101-500 employees
Less than a year
“ClickUp Changed My Life!
Pros
Since implementing ClickUp our team has experienced a significant boost in organization. With ClickUp it's effortless to track who is working on what and collaborate effectively. The ability to attach files to tasks is a convenient way to mark completion milestones. In fact we were so impressed with ClickUp that each team member now has their own individual boards to manage tasks and stay on top of their responsibilities. We wholeheartedly recommend ClickUp as a reliable and user-friendly solution for managing projects and tasks. It has truly transformed our productivity and workflow for the better.
Cons
There is genuinely nothing to dislike about ClickUp! It's an intuitive app that seamlessly helps everyone stay on track.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Just a great tool
Pros
ClickUp is a simple yet comprehensive solution adopted company-wide ensuring easy access and organization.
Cons
I have no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Visula
Information Technology and Services, 101-500 employees
Less than a year
“Free for small teams
Pros
Small teams can access ClickUp for free.
Cons
The cost of ClickUp can be high for large teams or companies.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
4
Mostafa
Marketing and Advertising, 51-100 employees
More than a year
“Great app
Pros
The user interface of ClickUp is intuitive and straightforward.
Cons
ClickUp effectively resolves time-related issues with its speed and efficiency.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Rusheni
Information Technology and Services, 101-500 employees
Less than a year
“Free for individuals
Pros
ClickUp offers an intuitive interface with easy navigation real-time updates and progress tracking.
Cons
Frequent updates in ClickUp may cause confusion for some users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Anonymous
Not Specified, 1-10 employees
“ClickUp Review
Pros
ClickUp's task management features are user-friendly.
Cons
ClickUp has an extensive array of features tabs and notifications.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Bipin
Computer Software, 51-100 employees
More than a year
“Great overalllots of video tutorials super easy to use.
Pros
ClickUp offers a wealth of customizable features that enhance work management. Its interface can be tailored to individual preferences allowing users to adjust layout colors and visual elements. Collaboration is at the core of ClickUp with features that enable task assignment progress tracking and team communication. The platform offers various views such as list board calendar and Gantt chart providing flexibility in organizing and visualizing tasks and projects. Task prioritization is made easy with options to set due dates and add reminders for efficient workflow management. ClickUp integrates seamlessly with popular tools like Google Drive Slack and Trello streamlining project and task management in one centralized location. Additionally ClickUp provides a mobile app for Android and iOS devices ensuring accessibility and productivity on-the-go.
Cons
ClickUp presents a few challenges that are worth mentioning. Firstly the learning curve can be steep for first-time users requiring time and effort to fully grasp all the features. Additionally the pricing structure may pose concerns as the free version has limitations and premium features can be costly for teams with multiple members. Some users have reported performance issues such as slow loading times and occasional crashes. The abundance of notifications in ClickUp can also be overwhelming for some users. While ClickUp integrates with many popular tools it may not support all the tools that certain teams rely on. Lastly the complexity of some features may not suit users who prefer a simpler project management tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joel
Higher Education, 500+ employees
Less than a year
“My Experience with ClickUp: A Beginner's Perspective
Pros
ClickUp has been a lifesaver for managing school projects. The customizable and user-friendly interface along with helpful templates ensures easy task and deadline management in one centralized place.
Cons
Sometimes I feel a bit overwhelmed by the numerous options and features in ClickUp. I'm still exploring their functionalities but gradually understanding them. It would be helpful if ClickUp had a feature to remind me to take breaks as I tend to get overly absorbed in my work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Nika
Marketing and Advertising, 1-10 employees
Less than a year
“Usage of ClickUp
Pros
I really appreciate how effective ClickUp is when it comes to speed and task management. The app has a clean design and allows for easy categorization of tasks. It's incredibly useful for managing tasks finding quick solutions and communicating with colleagues.
Cons
Occasionally time tracking in ClickUp can be challenging due to bugs that affect the calculation of monthly hours within the app.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Melissa
Government Relations, 500+ employees
More than a year
“ClickUp effectiveness is great however does miss some things.
Pros
ClickUp stands out among other project management software providers with its amazing features. What sets it apart is its fantastic free plan making it cost-effective. Additionally the various premium plans offer high customization making ClickUp a highly desirable choice. The customized views and differentiation from other providers make ClickUp truly worth it.
Cons
ClickUp's extensive range of features requires a substantial learning curve. However the higher pricing plans may be prohibitive for small businesses reducing cost effectiveness for short-term premium users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Hiren
Information Technology and Services, 1-10 employees
“idea tool for project and task management
Pros
ClickUp's flexibility and customization options make it a popular choice for project and task management especially for teams working on complex projects. It has greatly helped our individual developers and overall teams streamline workflows and increase productivity.
Cons
It would be beneficial to have language options for different regions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ben
Design, 1-10 employees
Less than a year
“Good and looks pretty. Not super customisable.
Pros
The modern look and feel of ClickUp's software is something I really like. It's a great task management tool that fulfills most of the requirements one would expect from a task manager.
Cons
A drawback of ClickUp is the necessity to align project and task management with the platform's predefined workflow. Customizing the platform to accommodate slightly different workflows can be difficult. The initial client view may also be confusing for less tech-savvy clients and would benefit from simplification.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
ikbal
Financial Services, 1-10 employees
Less than a year
“Learn more about ClickUp
Pros
One of ClickUp's strengths is its ability to manage all tasks and activities through multiple workspaces. The user interface and user experience are well-designed. It's also effective for assigning goals to users setting deadlines monitoring individual progress and tracking team goals.
Cons
There are occasional delays when adding new tickets or cards to boards resulting in misplaced cards at times.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8