Rebecca Fowler
Financial Services, 11-50 employees
Less than a year
“Powerful support across all teams”
Pros
Simple to get started with, yet powerful enough to support multiple departments across our business.
Cons
It took me some time to realize there was a kanban layout available but once I found it, visualizing work became much easier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tomi Rasanen
International Trade and Development, 1-10 employees
More than a year
“Flexible setup for various projects”
Pros
The tool is easy to use and adjusting the settings to match our workflow was also fairly simple. We mainly use it for project management but it also works well for tracking sales cases and seeing how each one is progressing even though we do not use it as a CRM or contact database.
Cons
There was definitely a learning period when it came to understanding all the settings and configuring everything exactly the way we wanted. We probably could have reached out for more support from IT but in the end we were still able to work it all out on our own.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Abhishek Koyileriyan Veettil
Computer & Network Security, 11-50 employees
Free Trial
“Project management hub proved powerful”
Pros
An excellent tool for project management and keeping up with daily tasks.
Cons
It comes with a lot of features so it can take users some time to get fully familiar with everything.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Shadrack Kimaau
Information Technology and Services, 1-10 employees
Less than a year
“Customization handled absolutely everything well”
Pros
The level of customization is incredible. I am able to manage nearly all of my tasks, workflows and content in one place with it.
Cons
There isn't really anything I dislike about it but I do wish the dashboard features were expanded a bit more.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alan Ranger
Photography, 1-10 employees
Less than 6 months
“Quick start for new projects”
Pros
Getting started with projects and tasks didn't take long at all and I was able to begin using it pretty quickly.
Cons
Since it's built around a list-based setup, there's a bit of a learning curve when it comes to understanding how everything should be organized and created.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Austin Martin
Pharmaceuticals, 51-100 employees
More than a year
“Powerful integrations consistently delivered well”
Pros
The integrations module is probably the standout feature here. It lets you connect everything in a way that turns the platform into a really powerful tool.
Cons
One issue we ran into was with the freemium plan when it came time to upgrade. That part caused a few problems and made the start of our experience a bit rough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Non-Profit Organization Management, 500+ employees
More than a year
“Task management powerhouse stayed flexible”
Pros
Our team really likes being able to assign tasks, subtasks and comments to different people, along with due dates and automated email reminders. It's been incredibly useful for managing everything from large events down to smaller campaigns. I am also a big fan of the UI/UX especially the customizable columns for project statuses because they help us keep our team's project terminology consistent.
Cons
The thing I'd still like to see improved is the ability to switch between project views more quickly, like calendar, list and columns. The options are there but the process of changing views doesn't feel very user friendly to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nicolas Cuello
Consumer Services, 500+ employees
Less than a year
“Stayed on top of tasks always”
Pros
It's very easy to use when it comes to keeping track of your responsibilities and following up on what still needs to be completed.
Cons
At times the menu feels cluttered and a bit confusing especially when you're just starting to use it and trying to figure out where to begin.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Kristine joy Pacumio
Outsourcing/Offshoring, 500+ employees
Less than 6 months
“Fantastic dashboard with great chat”
Pros
Everything is laid out neatly in the dashboard so keeping track of projects and tasks feels very manageable. The chat feature is especially impressive and has been one of the best parts for me. Even as a first-time user, it's quite simple to get started with. The video demo also does a really good job of explaining how everything works. I'd definitely recommend it!
Cons
It's only been about a month since I started using this app but I honestly have not run into any problems yet. If anything comes up later on, I'll come back and update my review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ahmed Adel
Food & Beverages, 51-100 employees
More than a year
“Simple to navigate overall well”
Pros
Compared with other applications this one is much more user friendly and easier to work with.
Cons
All sections are readily accessible and keeping track of everything is not a hassle. In other words I have nothing bad to share.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Oliver Mandeiro
Media Production, 1-10 employees
Less than a year
“feature packed and powerfully effective”
Pros
There's a lot here for anyone looking for software with a wide range of features and capabilities.
Cons
At the same time it felt much too complicated for me to work with on a daily basis.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Nishmitha Gulia
Renewables & Environment, 51-100 employees
Less than a year
“Clean layout with versatile projects”
Pros
Having different kinds of projects in one space with their own layouts is really useful. The interface is clean and simple to work with so getting around the platform feels very natural.
Cons
It would be even better if the price were a bit lower but aside from that the customer service has been amazing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
E Lowe
Warehousing, 51-100 employees
Less than a year
“Powerful customization and automation combined”
Pros
The biggest advantage is how customizable the workspace is. With all the automation, filtering and AI features available, it feels like there are almost endless ways to tailor it to your needs.
Cons
At the same time it comes across like a project management platform that hasn't fully decided what it wants to be. Because of that, using it can feel awkward and a bit unfocused.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Tayo Fasoyinu
Information Technology and Services, 11-50 employees
Less than a year
“Custom workflows with powerful automation”
Pros
Being able to tailor workflows and tasks around exactly what I needed was a huge plus. The automation tools are incredibly powerful as well.
Cons
The mobile app still needs some improvement and a few features felt a little buggy from time to time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
TEMITAYO OLUWALADE
Information Technology and Services, 11-50 employees
Less than a year
“Powerful customization with great integrations”
Pros
ClickUp really stands out for its highly customizable task management tools and the wide range of integrations it offers. It adapts well to different workflows which makes organizing projects and collaborating much more effective.
Cons
Getting started can take a bit of time especially for new users. The platform has a noticeable learning curve at first because there are so many features to explore and understand.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Mohammad Kamal Uddin Siddiqui
Hospital & Health Care, 1-10 employees
Less than 6 months
“Boosted productivity consistently well”
Pros
The platform offers a structured way to stay involved in work and improve overall productivity.
Cons
The interface is not very user friendly and it would help to have clearer guidance or informational prompts for users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Oshikoya Adejoke
Real Estate, 11-50 employees
More than a year
“Better follow-up and productivity overall”
Pros
Keeping up with project follow-ups has been much more manageable with this tool and it has also helped boost our overall productivity.
Cons
Since I started using it I honestly have not come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jasmine Kilgore
Marketing and Advertising, 1-10 employees
More than a year
“Dashboards and time tracking won”
Pros
The dashboards and time tracking tools are easily my favorite parts of ClickUp.
Cons
At times the new features can feel a bit overwhelming but it still helps us save money.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Nathan Flores
Marketing and Advertising, 1-10 employees
More than a year
“Versatile boost for overall productivity”
Pros
I'd definitely recommend it to a friend or coworker. It has made a big difference in my productivity and project management and the platform is flexible enough to adapt to all kinds of different needs.
Cons
I must say it is a very capable tool but getting started can feel a little overwhelming because there are so many features packed into it. Once you spend some time with the interface though it becomes much more manageable and you can customize it to fit the way you work.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Rachel Faeth
Computer Software, 101-500 employees
Less than a year
“Task organization stayed beautifully clear”
Pros
Keeping my daily schedule, personal tasks and group assignments organized felt very clear and easy in ClickUp.
Cons
Its calendar and timeline view wasn't my favorite part though that may be more about me not being fully sure how to make the most of it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10