Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Good way to organize a team
Pros
The ability to monitor my entire team's progress and track their time is something I truly love about ClickUp!
Cons
The video recording feature has several issues and it can be frustrating when long videos fail to save.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jacob
Marketing and Advertising, 1-10 employees
More than a year
“The best project manager out there but not without it's hiccups
Pros
Without a doubt our team finds ClickUp to be the best project management software available surpassing others by a significant margin. The level of customization it offers is fantastic and it effortlessly allows us to involve clients in specific projects. Tracking project status due dates and flow is incredibly intuitive.
Cons
The initial learning curve for this software can be quite steep especially for individuals who struggle with technology. Additionally we have experienced inconsistent notifications throughout the year causing us to miss updates on a few occasions. It would greatly benefit from improvements in the mobile application and ensuring a smoother learning experience for inexperienced users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
“Clickup
Pros
The apps provided by ClickUp are amazing. They have simplified and improved my daily tasks significantly. The user experience is friendly and straightforward.
Cons
The phone app can be confusing requiring significant learning effort particularly when it comes to understanding its features.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Emily
Management Consulting, 1-10 employees
Less than 6 months
“I Love Click Up But It's Complicated
Pros
ClickUp is absolutely fantastic! It covers a wide range of functionalities and is incredibly dynamic. It serves as a comprehensive solution for all project-related needs in business.
Cons
Getting started setting up and training everyone on the software can be quite challenging due to the numerous components and functions that need to be learned.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Damien
Marketing and Advertising, 1-10 employees
Less than 6 months
“Why is this software so confusing?
Pros
The modern look and color-coded organization of ClickUp are highly appealing to me.
Cons
Despite trying multiple software options like Asana and Trello this particular software has been the most difficult to use causing frustration.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
yara
Internet, 1-10 employees
Less than 6 months
“advantage and practicality
Pros
ClickUp offers great functionality especially for beginners. It is cost-effective and easy to use.
Cons
Inexperienced users may find the mobile application and various customization options overwhelming and intimidating.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
6
cory
Education Management, 51-100 employees
More than a year
“The best software for teams
Pros
ClickUp provides creative freedom for organizing and designing according to your preferences. As a leader it allows efficient task delegation to team members.
Cons
Personally I have no negative reviews for ClickUp. However some team members initially faced a slight learning curve but quickly adapted after understanding the user interface.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
10
Anastasios
Research, 11-50 employees
Less than 6 months
“Good tool for project management and task tracking
Pros
The functionality and customization options in ClickUp are outstanding. Almost everything can be personalized to fit your project workflow. Whether you are a basic user or want to explore advanced features ClickUp caters to your needs.
Cons
It takes time to become familiar with the tool and the learning curve can be a bit steep. Once the basics are learned however it becomes very user-friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Nahla
Pharmaceuticals, 1-10 employees
Less than a year
“Clickup review
Pros
ClickUp is user-friendly with a friendly interface making it easy to track time. As a project manager it has been instrumental in monitoring the progress of all my projects. It offers numerous cool features.
Cons
While there is a learning curve to utilize all the features there are no other aspects of the software that I dislike.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Nirob
Computer Software, 1-10 employees
Less than a year
“Clickup importance
Pros
ClickUp is the most user-friendly software for daily life saving you a significant amount of time.
Cons
The new file management and its editing capability are noteworthy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“Best software for software project management.
Pros
ClickUp encompasses all the necessary project management tools and provides various graphs for reporting purposes.
Cons
Switching between different projects could be made easier and faster.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Francois Pascal
Internet, 1-10 employees
Less than 6 months
“It's the best productivity tool I've ever used.
Pros
ClickUp empowers users to improve and automate tasks that were previously challenging to handle. I highly recommend it.
Cons
The free plan has limited storage space.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Great features and sometimes overwhelming
Pros
ClickUp excels in task management and scheduling. The ability to break down projects into actionable tasks and attach relevant details to each task is what impresses me the most.
Cons
As someone who manages multiple projects daily the task of managing them within the platform became progressively more challenging as the number of projects increased particularly when they were part of a larger project. Integrating related projects and having a dashboard-like format to summarize each project and visualize dependencies proved difficult for me.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
8
Emily
Non-Profit Organization Management, 1-10 employees
“ClickUp
Pros
During our organization's free trial run of ClickUp we discovered numerous features that would be highly beneficial to larger organizations. We particularly enjoyed the chat option.
Cons
The software offers extensive capabilities but integrating and fully utilizing them may require significant time and onboarding which could burden the team.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Isdiana F.
Real Estate, 1-10 employees
“Great for automating and speeding up your tasks.
Pros
After using the software for more than a year, the only disappointment I have is why did I not know about this sooner. ClickUp is amazing and a lot of features work in conjunction with each other to make your work simpler. I personally found at least more than one way to complete all of my tasks, which is really helpful since I get a choice to save time or focus more on quality every time a similar task comes up. The biggest time saver is the automation feature. And the software development team has the knowledge they need to solve unique problems.
Cons
There have been instances when it has presented us with way too many options to choose from, which becomes complicated quickly. It has a plethora of customization options, which should have been the greatest “Pro” but ended up here since it requires a lot of training. Also, there is definitely room for improvement in the way the interface is designed. The font size is too small and due to the colorful theme, blank-background panes are a lot more difficult to read.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Imam
Graphic Design, 1-10 employees
More than a year
“Clickup Is great
Pros
Still the best app to use and will remain so though with fewer flaws hurray!
Cons
I have not encountered any as of now but the application is quite pleasant.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anmol
Computer Software, 11-50 employees
Less than a year
“Average all in one productivity tool
Pros
ClickUp's user interface is among the finest in the market. It's refreshing with the addition of new features every week and month.
Cons
The all-encompassing productivity tool attempts to handle various tasks yet I did not find it effective for managing tasks. Moreover it comes with a substantial learning curve.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
8
Shprotiv
Real Estate, 1-10 employees
Less than 6 months
“To Believe You must Use
Pros
Excellent for new project management teams. It's simpler to use than others facilitating effective collaboration and maintenance with the team the best one I've used.
Cons
All is well though occasional delays arise in managing reports. The learning curve for newcomers can be challenging but is manageable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
komla
Education Management, 1-10 employees
More than a year
“Productivity managing tool
Pros
I genuinely like the way it allows me to control my time and organize my tasks for the day.
Cons
No I appreciate all aspects. I am content. I have not had any negative experiences.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jade
Research, 11-50 employees
Less than a year
“Unable to efficiently track billable hours without confusion/lack of structure
Pros
I could observe where others tracked hours and the weekly tally of tracked hours.
Cons
The calendar design lacks utility for those needing to view hours tracked over extended periods. Simply presenting hours and dates on individual projects and overall pay period hours creates extreme disparities. This poses a particular challenge for employees tracking bulk hours without a visual component only the textual "3h on Jan 30."
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4