Coby Sherrod
Photography, 1-10 employees
Less than a year
“Clean UI for managing projects”
Pros
Having used other task management and organization tools before, I really appreciate the overall interface here and how well it helps keep my projects organized and on track.
Cons
Most of the problems I have run into have involved integrations with other online systems although that part has still been fairly good overall.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Roseanne Onyia
Research, 11-50 employees
More than a year
“Scalable teamwork with clear deadlines”
Pros
One thing that really works well is how scalable it is for team collaboration and project management. It also does a good job of keeping our team organized by making project due dates clear and easy to track.
Cons
There really isn't anything I would point to as a downside since it has been a very strong platform for us.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lionel Cooke
Medical Devices, 1-10 employees
More than a year
“feature packed with polished UI”
Pros
It comes with every feature I have wanted in a time tracking tool and the interface looks amazing and well designed too.
Cons
I have not run into any features that have let me down.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Julia Comparoni
Marketing and Advertising, 11-50 employees
Less than 6 months
“Helped organize daily tasks nicely”
Pros
It fits nicely into my daily routine and helps me keep my tasks organized.
Cons
Workflow organization still feels simpler in Trello, for example.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Leminton Gategwa
Construction, 1-10 employees
Less than a year
“Clean interface with flexible workflows”
Pros
Right away the clean, attractive and well-structured interface made a strong impression on me. Everything feels properly arranged and keeps work organized in a way that makes sense. I am also really pleased with how much I can customize channels, templates and projects to match the way I work best. When a project is overdue or getting close to completion, it highlights it in red which makes time tracking much easier and helps me react before things slip. On top of that I can chat with teammates through the built-in business messaging, collaborate on projects using Kanban boards and whiteboards and make use of the fantastic drag and drop functionality. It also integrates with third-party tools like Google Calendar which is very helpful for managing dates and deadlines.
Cons
At this point I honestly have not run into anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Market Research, 11-50 employees
Less than 6 months
“Fantastic support with great automation”
Pros
After more than five months of using it across our organization, we're genuinely very happy with the service. The customer support team has been excellent and the platform is simple to navigate even for someone who wouldn't consider themselves very tech-savvy. I was even able to set up a workflow automation despite never having used it before.
Cons
There are occasional bugs that can disrupt our workflow but their customer support team is always available to help sort things out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Md. Almas
Marketing and Advertising, 51-100 employees
Less than a year
“Task organization proved quite handy”
Pros
It does an amazing job with task management and keeping work organized.
Cons
Well it does occasionally miss notifications for scheduled tasks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Aliur Del Cristo
Outsourcing/Offshoring, 101-500 employees
Less than 6 months
“tracking features are a win”
Pros
Having one tool that keeps all tasks and projects organized really helps make sure everything gets completed.
Cons
I think everything about it has been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bryan McAnulty
Information Technology and Services, 1-10 employees
More than a year
“Teamwork hub covered everything needed”
Pros
I like having everything under one roof as it has genuinely replaced several separate tools for us. We handle content creation, marketing, product development, company docs and more in a single platform because of it. Keeping all of that in one place also makes it much simpler for different departments to see what other teams are working on and stay up to date.
Cons
Even though it covers a lot, there have been quite a few small bugs over the years. That said they've become less frequent over time and the more important issues usually get fixed pretty fast.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nsogbu Wadike
Farming, 101-500 employees
More than a year
“Unlimited Gantt charts with live chat”
Pros
Being able to create unlimited Gantt charts and use real time chat for team collaboration has been the biggest plus for me.
Cons
It doesn't include a built-in message board although I have worked around that by connecting it with external apps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
david rothwell
Banking, 500+ employees
Less than a year
“all in one tracking proved a win”
Pros
Since we started using it it has been a huge help for our team. It really works as a one-stop hub for everything we need to track projects, performance, milestones, targets and more.
Cons
Up to this point we honestly have not had anything negative to report and our experience has been entirely positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Desiree Blanchette
Insurance, 11-50 employees
Less than a year
“Productive and completely hassle-free”
Pros
This app is very easy to use and it really helps boost productivity too.
Cons
There isn't anything I dislike about this application.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Manon Singh
Computer Software, 500+ employees
Less than a year
“all in one teamwork hub proved powerful”
Pros
Having everything for project management in one platform has been fantastic. I can handle tasks, assign deadlines and work with my team well without jumping between different tools.
Cons
The interface can feel cluttered now and then. With so many features and customization options available, it sometimes takes a bit longer to find exactly what I need.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Ogarekpe Igweh
Information Technology and Services, 500+ employees
Less than a year
“adapts to any project”
Pros
Having list, board, calendar and timeline views is a big plus because it lets you manage work in the style that suits you best. The integration options have also made things much more convenient by cutting down the need to jump back and forth between multiple apps.
Cons
Basic tasks are fairly simple but getting comfortable with the more advanced features and detailed customization can still take quite a bit of time and effort.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Savannah Garzon
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Great features but needs work”
Pros
ClickUp packs in a lot of powerful features for the price which makes it feel like a strong value overall. That said getting started with it was extremely difficult for me and the way projects and subtasks are layered together didn't seem very user friendly.
Cons
Despite the nice looking design, the overall UX felt lacking and didn't follow a very logical flow. It was hard to get a true dashboard-style view of projects and comments along with subtasks often ended up buried inside tasks. Until they polish the experience, I wouldn't recommend it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Brix Jasper De leon
Financial Services, 11-50 employees
Less than a year
“Packed with helpful project tools”
Pros
Its features and overall functionality stand out the most to me. They really help keep projects organized and on track.
Cons
The only downside is that bugs and occasional issues still come up from time to time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Danny Skarratts
Law Practice, 101-500 employees
Less than a year
“Teams work together really well here”
Pros
Using it is not a hassle especially when working with the team on specific projects and keeping everyone aligned.
Cons
Calendar management and notification reminders still have room for improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Maria Fernanda Orihuela Ramos
Information Technology and Services, 51-100 employees
Less than a year
“This saves our team so much time”
Pros
Where do I even begin? ClickUp saves me more than three hours every week by cutting down manual work and it also lets me keep a close eye on my team's progress on every task I assign. It's been so helpful that I have started using it in my personal life too. I am a big fan of it.
Cons
The only thing I'd like to see come back is the option to schedule task creation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Karima Aamara
Leisure, Travel & Tourism, 11-50 employees
Free Trial
“A promising start for new users”
Pros
Even though I am still in the trial period, I can already tell this is an amazing platform. Everything looks very user friendly and the overall experience has been simple and smooth to navigate.
Cons
At this point I have not come across anything I dislike yet since I am still using the trial version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kate Dulac
Information Technology and Services, 101-500 employees
Less than a year
“Teams collaborate better with this tool”
Pros
The platform is very user friendly and working together with colleagues on it is not a problem.
Cons
I do wish there were more training resources available when first getting started.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9