ClickUp Reviews

“Keeps everyone on the same page”

Pros

Working with different employees and departments is easy and it does a good job of keeping tasks organized and moving forward.

Cons

It wasn't a problem with the software itself but getting every department to fully adopt it was a bit of a challenge.

“Organizes all our projects quite well”

Pros

The organization tools and reminders work really well especially when managing more than one project at a time.

Cons

At times the number of reminders can feel a bit excessive although overall I pretty much like everything about it.

“Tracking tasks broke down too often”

Pros

At first glance the layout seemed promising and I did think the dependency feature could be useful.

Cons

Using this app has been a frustrating waste of time and money. It's not user friendly, productive or efficient and the bugs don't seem to get fixed. In My Work, whenever I open a task and go back to the view, it throws me right back to the top of the list. Statuses don't appear properly when adding a status filter and tasks are missing from My Work > Overdue > See All on the mobile app. Tasks due today also don't show up in the My Work > Today section and some are even missing from the Everything List. The same issue happens across Mobile Home V3, My Work on mobile and even in the browser. Statuses are unreliable, lists and due dates don't work correctly and the website itself isn't responsive enough. It's hard to trust the app when I have 5 tasks on my to-do list for today but then receive 25 email notifications saying those same tasks are overdue. That means the tasks were basically hidden for a full day. The problem keeps repeating across multiple features so statuses, dates, lists and progress all feel unreliable. On top of that every time I need to review or update due dates in a list with 200+ tasks, getting sent back to the top after opening one task means I have to scroll all the way down again. That process alone takes around 1.5 hours every few days.

“Templates make this a great deal”

Pros

After trying pretty much every competing tool, I still keep coming back to it because of how comprehensive it is. Getting started is fairly simple thanks to the template library which gives you a good foundation to work from. It's also reasonably priced especially when compared with some of the other software out there.

Cons

The setup can still take a little time though. It may feel confusing if you attempt to build everything from scratch instead of starting with a template since those examples make it much clearer how to arrange things the way you want and need.

“Tasks are easy to rearrange here”

Pros

Being able to organize tasks into groups and manage projects in one place was really useful. It also made collaboration easier since I could share everything with team members.

Cons

A downside was that most changes did not refresh in real time.

“Planning seems well organized”

Pros

Keeping tasks and project plans organized is very easy with this tool. It's highly customizable to match the way you work and the team can adjust to those changes without much trouble.

Cons

There's still no way to access tasks offline which can be limiting. On top of that the desktop version sometimes doesn't stay fully synced with the mobile app.

“Tracks tasks and KPIs effectively”

Pros

ClickUp has been really useful for managing Kanban boards and keeping up with day to day tasks. We've also used it to monitor quarterly KPIs and it handles that very well thanks to its strong feature set.

Cons

A few capabilities still feel missing especially when it comes to documentation databases.

“pricing is fair”

Pros

Pricing is very reasonable for small teams and the new AI updates have been really useful.

Cons

The plugins stop working and I have to log out and sign back in to refresh everything.

“Fast controls for busy project teams”

Pros

Creating and editing tasks, assigning people and tracking the team's time across activities all is very easy. The dashboards make management much easier and the platform is quick, user friendly and simple to use overall almost like a younger, more modern version of Jira.

Cons

At the beginning the team does need decent onboarding so everyone understands the process properly. Once that clicks though, it turns into a very agile tool. My suggestion would be to start with less management detail and then gradually add more over time.

“Managing tasks is easy now”

Pros

Having several projects in one place, each with its own tasks and assigned team members, is really useful. I can also drag tasks around and rearrange them whenever new work comes up. Being able to see and update priority levels is another feature that helps a lot.

Cons

The platform is not very user friendly and the project area along with the large number of features can feel confusing at times.

“This changed how our team works”

Pros

Ever since my team started using it, our workflow has changed dramatically. I really enjoy being able to assign tasks to any team member and they can keep everyone updated through the platform on their progress or any issues they run into.

Cons

From my perspective I don't have any downsides to mention.

“Automation makes sharing visual tasks easy”

Pros

Task distribution across the team works really well. The available automations are very useful and the visual side of the platform is a big plus.

Cons

There are a lot of options and that can make things a bit hard to understand at the beginning.

“Our workflow improved noticeably with this”

Pros

Keeping my team's workflow organized is the biggest reason I use it. I can assign each team member to a task and include all the details they need right there. Each task and project comes with plenty of options and being able to match the right people to the right work really helps everything run well.

Cons

It is not the simplest tool although it doesn't take long to learn how to use it properly.

“Teams stay in control of tasks”

Pros

ClickUp has been really effective for task management especially because of its collaboration features like file attachments and document sharing. Those tools made it much easier for my team to stay aligned and handle tasks together which improved our overall efficiency.

Cons

Getting started with it was a bit challenging because the platform feels complex at first. It takes time and effort to fully learn and use it confidently.

“Tracking tasks is very easy here”

Pros

Task and project management are the standout parts for me, while the calendar isn't quite as strong.

Cons

It takes a bit of time to learn and really use it to its full potential.

“Setup is fast”

Pros

It is easy to use as our team had no trouble joining. It also comes with a wide range of features that would probably be an even better fit for more complex projects or larger organizations.

Cons

There was a small learning curve in understanding how everything works but that was pretty much expected.

“Bright colors make work more fun”

Pros

The colorful interface makes the platform feel engaging and it really encourages us to keep using it more often.

Cons

I do run into quite a few accessibility issues when using the mobile version.

“Delegating tasks with deadlines works well”

Pros

Being able to organize my tasks clearly has been really helpful and the part I appreciate most is that I can assign tasks to my colleagues and set deadlines for them as well.

Cons

The system could be a bit more user friendly but overall the experience has been excellent.

“Affordable tool”

Pros

The pricing is very affordable and the notification system has been really helpful.

Cons

At this point I don't have anything negative to report. Everything has been good so far.

“Integrations make our workflow much smoother”

Pros

One thing that really worked well is how it integrates with a wide range of tools and platforms like Google Drive, Slack and Trello which makes managing workflows much more connected and hassle free.

Cons

The large number of features and customization settings can feel overwhelming and that sometimes makes it harder to navigate the platform and use it efficiently.