Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
in yeol
Financial Services, 1-10 employees
Less than 6 months
“ClickUp Go
Pros
This product is exceptional. Also I like that I can have multiple tasks and projects running simultaneously and I can customize the view according to my preferences.
Cons
The refresh rate exhibits poor performance resulting in potential slowness.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Maciej
Government Relations, 51-100 employees
Less than a year
“ClickUp after 1y
Pros
A super simple and easy tool for weekly or day-by-day project management.
Cons
The cost for larger teams is high and there are preset configurations for beginners.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Minsu
Media Production, 1-10 employees
Less than a year
“Great software for productivity!
Pros
Project organization: the side navigation is highly customizable allowing organizations to create spaces and folders to keep everything within a team organized. It offers a straightforward interface for users to create and act on tasks. Options for different viewpoints aid in achieving various goals.
Cons
An introduction to initiate ClickUp-related communication would be beneficial. Currently everything is enabled by default and a tour should inquire about user preferences. While a minor point I desire the ability to screen record on Safari. An automatic checklist update for all existing tasks based on the latest checklist would also be valuable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
10
Whitney
Marketing and Advertising, 1-10 employees
More than a year
“My favorite tools for team work
Pros
ClickUp makes it effortless for me to collaborate with small and medium-sized teams worldwide. Updating each other and checking task statuses is not a hassle anymore.
Cons
Customizing ClickUp can be a bit perplexing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Tunde
Information Technology and Services, 1-10 employees
Less than 6 months
“My Project Management Experience with ClickUp
Pros
Personally as an affiliate marketer and tech company employee my initial experience with ClickUp was at my workplace and was splendid. Although not involved in admin setup as a user the tool has been instrumental for timely project delivery in my company. Also I've been using it for personal projects and it offers several cool features. The customization option provides significant flexibility in creating custom views tags and status. ClickUp is a great software that works well for me.
Cons
In general ClickUp has proven excellent for me. There isn't much to criticize about the tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Austen
Computer Networking, 1-10 employees
More than a year
“Lost Without Clickup
Pros
Managing past and current projects is easily handled. The shared platform allows my team to collaborate track progress and share updates. Reviewing projects and performance has become part of our program with the easy-to-use tools on ClickUp. The most useful tool for me to share with my team is the generated progress reports on projects and meeting deadlines. Very professional-looking.
Cons
Few "cons" are present aside from occasional bugs. The interface and options may be overwhelming initially contributing to a mild learning curve. However having all options available is preferable and spending additional time on tutorials enhances program utilization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
10
Angelica Marie
Apparel & Fashion, 11-50 employees
More than a year
“Consistent features fun and easy to use.
Pros
This is user-friendly and enjoyable to use. It possesses powerful features that I really appreciate. It's very useful and helpful in my business.
Cons
I lack any negative experiences with this website. It is overall exceptional.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Seth
Computer Software, 1-10 employees
Less than a year
“Best CRM software
Pros
I like its effectiveness and once you grasp the concept it's very nice to have.
Cons
Getting started can be challenging if you're not accustomed to using it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Kadeem
Accounting, 1-10 employees
“Customer service representative
Pros
It is easy to use and the software has an attractive interface.
Cons
This software is relatively expensive for customers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Bolanle
Food Production, 11-50 employees
Less than a year
“My Review on click up web app
Pros
ClickUp is user-friendly and progressing from opening a task to moving it to in-progress to closing a ticket is seamless.
Cons
Recorded tasks can be easily moved from opening a ticket to a closed ticket without job execution. It's effortless to skip other processes and directly move to closing a ticket.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 1-10 employees
More than a year
“Probably the best application for project management
Pros
ClickUp helps me manage and organize tasks saving time and significantly boosting my productivity.
Cons
Since using ClickUp I haven't encountered any problems; it works effectively for me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Turki
Telecommunications, 1-10 employees
Less than 6 months
“A comprehensive tool for mid to large size projects
Pros
ClickUp has the ability to define goals and manage your way to achieve them a feature not found in most project management software. It excels in creating different spaces and managing tasks in each one. Creating and assigning tasks to team members is effortless. It is excellent in creating recurrent tasks saving time especially in certain projects. Also it excels in managing and tracking team members with an easy-to-read dashboard.
Cons
The mobile application has restricted functionalities compared to the software necessitating the use of the web version for full control and functionality.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Alson
Information Technology and Services, 1-10 employees
Less than a year
“Great productivity tool
Pros
It's an excellent tool to organize tasks and share them with clients. The onboarding process is quick and painless easily adaptable for any type of agency or in-house work.
Cons
The limited allocation of guests is a significant challenge and is quite costly especially considering other platforms that offer unlimited guests.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Babajide
Health, Wellness and Fitness, 500+ employees
More than a year
“Best Task Management App
Pros
It is highly proficient in tickets automation and extremely user-friendly.
Cons
I haven't had or experienced any unfavorable issues during usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Carlnetta
Accounting, 1-10 employees
Less than a year
“Click Up works for me
Pros
The software's exquisite design is something I appreciate. It's effortless to locate what I need and I can schedule tasks for my team. ClickUp has been pivotal in creating standard operating procedures notes lists and revising my work. Desktop alerts for crucial reminders are available and I can accomplish nearly anything with ClickUp.
Cons
The lone drawback I encounter with ClickUp is its extended startup time though it remains acceptable to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Keila
Law Practice, 11-50 employees
Less than a year
“Best task/project tracking tool ever
Pros
What struck me the most is the ability to organize tasks by priority and segment them accordingly. Its user-friendliness and the capability to track the progress of each task along with attaching documents and images for context impressed me.
Cons
It fails to exhibit the creation date of each card until clicked on. When screening open tasks observing the time a task has been open is crucial and clicking on each card for this information results in a delay.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Konstantinos
Information Technology and Services, 1-10 employees
More than a year
“A tool to replace most of your tools
Pros
Extremely user-friendly even for non-tech-savvy users. It makes it easier for project managers to have an overall look at all project statuses at all times.
Cons
Following a series of updates the webpage halts on the loading dots. Nevertheless a refresh restores normalcy. Another concern is the absence of a direct method to return to a task after opening a sub-task popup.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“One of the Best Tool for Asset Management
Pros
One of its features that I appreciate is the availability of the video chat feature onboard. This has been particularly helpful for contacting senior colleagues while working remotely providing assistance when understanding tasks becomes challenging through the chat feature. It offers the perfect combination of task management meeting management remote support and collaboration tools for a pleasurable remote working experience.
Cons
While I value most of its features aligning with my work style one downside is that the interface is somewhat intricate posing a challenge for newcomers to grasp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Project Management Manoeuvre
Pros
Quite easy to start with this tool has been handy for managing tasks while planning to meet project requirements. It has played a significant role in helping me build a qualitative product.
Cons
Performance lags when switching between multiple projects.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Rashi
Broadcast Media, 1-10 employees
Less than 6 months
“ClickUp: A Comprehensive and User-Friendly Project Management Tool
Pros
ClickUp's standout feature is its flexibility offering various views and options for organizing and tracking projects including Gantt charts Kanban boards and traditional lists. Integration with other tools like Google Drive and Slack has streamlined our processes and improved team communication.
Cons
Despite overall satisfaction with ClickUp I've encountered some issues. One concern pertains to the notifications system which although generally effective can be overwhelming especially with multiple projects and tasks to follow. Additionally notification settings can be perplexing requiring time to customize to my preferences.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10