Aakash Desai
Internet, 51-100 employees
Less than a year
“The task panel is very well designed”
Pros
The task management panel is really user friendly and creating tasks and projects feels much simpler than it does in many other similar tools and web apps, where the process can get pretty complicated.
Cons
One thing that could make it even better is having more dashboard customization options so unused menus and features can be turned off.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Nitesh Varshney
Information Technology and Services, 500+ employees
More than a year
“packed with the best features”
Pros
ClickUp really shines with how customizable and versatile it is. It's packed with features, yet the interface still feels user friendly enough to work in day to day. The steady stream of updates and improvements also makes it feel like the platform keeps getting better over time. Overall the mix of flexibility, strong functionality and ease of use makes it an excellent option for both individuals and teams that want to boost productivity and collaboration.
Cons
There are still a few downsides worth mentioning. Getting comfortable with everything can take time because there's definitely a learning curve and some advanced features can feel a bit complicated at first. Performance can occasionally be an issue and the integration options are somewhat limited depending on what tools you already use. On top of that the subscription cost may feel a little high for some users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tom Wart
E-Learning, 1-10 employees
Less than 6 months
“Clean design works well on mobile”
Pros
The interface looks good and the platform is convenient to use across devices... as long as you stay away from the whiteboards!!!!
Cons
The whiteboard feature is awful. There's no whiteboard access on mobile and no PDF export to share a strategy or project plan with clients or partners. I am honestly disgusted that I spent so much time building out my entire year-long project there. I have never even bothered reviewing software before but this wasted so many hours that I'd rather warn others and maybe save them the trouble.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Gamze Tendurek
Financial Services, 500+ employees
Less than a year
“Colorful layout actually helps productivity”
Pros
Its sleek design really stands out and the different colors for different inputs help this tool work wonders for me.
Cons
Getting the full value out of this tool takes a lot of input.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Filipe Pereira
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Custom views keep projects well organized”
Pros
The customizable views are one of the best parts because they help us prioritize projects and keep everything under control. Recurring tasks are simple to manage which saves us a lot of time. It also gives quick access to projects and the reminders and notifications are dependable. On top of that it does an excellent job with graphs, databases, documents, presentations and even audio and video clips. Overall it adds clarity and structure to our processes, projects and plans.
Cons
The only downside is that when there are too many reminders, they can get a bit irritating. Other than that, the features are excellent and the pricing is very good.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Sean Conroy
Financial Services, 101-500 employees
Less than 6 months
“This does everything a team needs”
Pros
Having task management, project tracking and team collaboration all in one place is a big advantage. ClickUp does a really good job of bringing multiple productivity tools together in a single platform so there's less need to switch back and forth between different apps.
Cons
Getting started can feel a bit overwhelming because the learning curve is fairly steep. With so many features, options and settings available, it can take quite a while to learn how everything works which may reduce some of the productivity gains at the beginning.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Marian Craciun
Industrial Automation, 101-500 employees
Less than a year
“Task tracking keeps our team aligned”
Pros
Keeping both my own work and the team's tasks organized is much more manageable with this tool. When there's a big workload to get through, it really helps me stay on top of everything. I usually sort tasks each morning by priority and that makes the whole day run better. My colleagues can also follow my progress, pick up where I stopped or assign tasks when needed.
Cons
The drawback is that not everyone picked up how to use it as quickly as others.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Miles Gibbons
Broadcast Media, 500+ employees
Less than a year
“Prioritizing tasks is much easier now”
Pros
It doesn't take much effort of ours to use because the interface is very user friendly and simple to learn. It's also easy to assign deadlines and set priorities which matters a lot since we handle a high volume of work and need to sort tasks by urgency.
Cons
One thing that's frustrating is that there's no ctrl-z undo option when typing into a new task or when copying and pasting content.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Maneck Mohamed
Information Technology and Services, 51-100 employees
More than a year
“Dashboard makes teamwork highly productive”
Pros
The dashboard creates an excellent workspace for customer service tasks and collaborative team projects. The interface is simple to use and it keeps business progress visible at all times which really helps improve productivity.
Cons
When it comes to performance, it has been working well for me and I honestly have no complaints at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Accounting, 51-100 employees
Less than 6 months
“Nice design keeps me coming back”
Pros
Its clean, modern design of this tool is something I really enjoy and it actually makes me want to spend more time using the app.
Cons
One downside is that I do run into access issues on mobile which is definitely a disadvantage.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Corinna Hessler
Marketing and Advertising, 11-50 employees
Less than 6 months
“Plenty of features for managing tasks”
Pros
Well it began as a user friendly task management tool and over time it expanded with a growing range of extra features and add-ons.
Cons
In the end we chose to move to a different solution that was more centered around a CRM-focused approach.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Adam Rawlings
Leisure, Travel & Tourism, 11-50 employees
More than a year
“A powerhouse for planning entire projects”
Pros
After more than six years of using it this software has been incredibly helpful. It's one of the best project management tools I have worked with and it also makes it simple to collaborate and stay connected with coworkers. I really appreciate how it helps me manage organize and plan my daily tasks without hassle.
Cons
It's an amazing, powerful and outstanding platform overall. The only downside is that getting started can feel a bit confusing for new users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Market Research, 101-500 employees
Less than a year
“Slack alerts keep everyone on track”
Pros
One of the best parts is how it keeps our Slack channel updated whenever a project moves to a new stage. I also appreciate being able to build automations that keep work progressing all the way to the final output. It really helps our dev team stay productive, focused on goals and efficient with time.
Cons
The only downside I have noticed is that some of the automations we need can take quite a while to set up but aside from that it's definitely a very good tool.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Ronald Amanyire
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Sheets integration works wonderfully with this”
Pros
Being able to embed Google Sheets directly has been a big win for us. It's saved a lot of time since we no longer have to keep switching back and forth between ClickUp and Google Sheets.
Cons
there isn't anything I'd want to change about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christiana Jayeoba
Financial Services, 1-10 employees
More than a year
“Reminders help me never miss tasks”
Pros
Keeping my work organized has made a huge difference and I no longer have to keep everything in my head because the software reminds me when needed. The interface is also very user friendly and moving through tasks is simple which makes it even better to use.
Cons
At this point I honestly have not run into any issues. Everything has been incredible and I really love using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nomusa Mtshali
Design, 1-10 employees
Less than a year
“Collaboration works well from anywhere”
Pros
Whether I am on a browser, desktop app or my phone, I can get to ClickUp without any hassle. It also makes teamwork feel connected with comments, mentions and real time editing so everyone can stay aligned while working together.
Cons
One thing that can give some users pause is keeping sensitive information on a third-party platform. Also, if the customization gets pushed too far or workflows become overly complicated, it can end up creating confusion and slowing things down instead of helping.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Oluchi Ezeani
Health, Wellness and Fitness, 51-100 employees
More than a year
“Planning and reminders work great together”
Pros
Really like how it keeps my reminders and project plans organized and being able to show dependencies between tasks is a big plus. The design also looks very good and is simple to use.
Cons
It works really well for everyday use and I honestly have not come across anything to dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kennedy Mutuma
Logistics and Supply Chain, 11-50 employees
Less than a year
“Organized tracking for all our projects”
Pros
Our company relies on this well organized platform to keep track of every task and project making monitoring and revisions much more manageable. The customer support team is always amazing as well.
Cons
I don't have any negative feedback about this platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Jackson Ernest
Civil Engineering, 51-100 employees
Less than a year
“Task management done really well here”
Pros
ClickUp has been a really amazing tool for everyday use. It makes managing tasks and keeping track of everything incredibly simple and the interface seems very user friendly so using it day to day is comfortable.
Cons
Getting started can be a bit challenging for complete beginners at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Christian Alaban
Arts and Crafts, 1-10 employees
Free Trial
“Free plan has a very clean layout”
Pros
Having a free version available is a big plus. The Home Tab brings tasks, projects and documents together in one place which makes everything much more convenient to access and the interface feels clean and simple to navigate. Even on the free plan, it offers stronger features than expected, including unlimited tasks.
Cons
A few of the features we need are still locked behind the Business plan especially time tracking and automation. If those were included in the Unlimited plan, we'd gladly subscribe and rely on this single app for all of our business needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7