Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

K

Kofi

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2023

Click Up Expensive but worth it

Pros

Boasting a plethora of out-of-the-box features, this tool, coupled with sample templates, streamlines the process for quick task completion.

Cons

It might be overwhelming for newcomers, especially when added to a project with an extensive history of tasks and development. The learning curve is steep.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Alyssa

E-Learning, 11-50 employees

More than a year

5.0
December 2023

A Checklist Dream

Pros

Duplicating tasks is a breeze, especially when adhering to the same protocol and procedures.

Cons

Discovering the optimal view (list/table, etc.) takes some time to get used to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nicholas

Marketing and Advertising, 1-10 employees

Less than a year

5.0
December 2023

Fantastic Project Tracking and Productivity Platform for Freelancesr

Pros

ClickUp's interface is a favorite, aiding in breaking down complex projects. Customizing workflows with fields is vital for tracking rates, task progress, briefs, and more in my freelancing business.

Cons

ClickUp offers a wide range of functionalities, allowing users to handle diverse tasks, from word processing to project management. While this versatility is advantageous, it can lead to occasional challenges, such as difficulty in locating specific features or encountering moments when an action doesn't immediately take effect. Fortunately, a simple refresh typically resolves these issues. The platform's interface, particularly in ClickUp 6.0, has improved, addressing previous design concerns.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

N

Nick

Professional Training & Coaching, 1-10 employees

More than a year

5.0
December 2023

Best Project Management Tool - I love ClickUp

Pros

ClickUp's task hierarchy and underlying architecture stand out, simplifying customization while maintaining a unified approach.

Cons

While the previous design was not favored, the updated ClickUp 6.0 is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
December 2023

excellent project management software

Pros

Ideal for small to medium teams collaborating on work pieces effortlessly.

Cons

The free plan lacks many essential features, which may not meet the needs of most users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Retail, 1-10 employees

Less than a year

2.0
December 2023

15 year UX Designer Finds It Confussing

Pros

While the design aesthetics are commendable, there's not much else to highlight.

Cons

Some users find ClickUp clunky and confusing, with issues on Chrome for Mac.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

VK

Vijay Kumar

Computer & Network Security, 11-50 employees

Less than 6 months

5.0
December 2023

Highly recommended

Pros

The user interface facilitates seamless collaboration among multiple teams working on the same product.

Cons

The abundance of features can make the application feel bulky at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Paula

Automotive, 11-50 employees

More than a year

5.0
December 2023

ClickUp has been a game-changer for managing my tasks and projects, making everything so much easier.

Pros

Customizable features and flexibility ensure easy tailoring of the software to meet my specific needs.

Cons

The initial user interface can be overwhelming and requires some time to become accustomed to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josphat

Writing and Editing, 1-10 employees

Less than 6 months

5.0
December 2023

customizable workflow system

Pros

Effortless tailoring of the platform for specific project requirements enhances task tracking and delegation efficiency. The hierarchical structure and subtask organization are particularly impressive.

Cons

Despite potential issues, the overall value and functionality of the tool surpass any current concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joy

Accounting, 1-10 employees

More than a year

5.0
December 2023

Too Cumbersome

Pros

More colorful compared to competing software options.

Cons

The multitude of options can be overwhelming, causing overstimulation and navigation difficulties.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Mariano

Automotive, 11-50 employees

Less than 6 months

5.0
December 2023

ClickUp is my go-to tool for project management and team collaboration. It's simple and effective.

Pros

The customizable features and user-friendly interface make project management a breeze.

Cons

The mobile app could benefit from improvement as it occasionally lags and is slow to load tasks.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

sicilia

Environmental Services, 51-100 employees

Less than a year

5.0
December 2023

ClickUp is my go-to for task management

Pros

The ability to create tags, assign tasks, and track progress adds great value. The feature allowing users to display task progress is extremely helpful.

Cons

No issues have been encountered while using ClickUp, and it offers all the desired features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kenzie

Construction, 11-50 employees

Less than a year

5.0
December 2023

ClickUp Review

Pros

Adding a new assignment is a straightforward process.

Cons

The setup is not very user-friendly, posing confusion for new users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Mehmet

Construction, 11-50 employees

More than a year

5.0
December 2023

Besf for SMEs

Pros

Its ease of use ensures everyone can maximize its value effortlessly.

Cons

Initial adoption may be complicated, but after watching training videos, it becomes manageable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brendan

Computer Software, 51-100 employees

More than a year

5.0
December 2023

ClickUp Review

Pros

Rapid task request capabilities and easy organization for staying on top of tasks.

Cons

Some users find the interface bland with limited customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Lucas

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
December 2023

Jack of all trades, Master of some

Pros

ClickUp's ability to be customized for diverse needs and various project views sets it apart. The option to set up the product based on industry or solution type is excellent.

Cons

While customization is a strength, there are limitations to infinite customization, reaching about 95% of needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AF

Ahmad Farhad

Management Consulting, 11-50 employees

Less than 6 months

5.0
December 2023

Manage Daily Operation with ClickUp

Pros

Task management is a breeze, allowing easy addition, updating, removal, and assignment of tasks. Managing daily operations is super easy with notes and alerts.

Cons

No issues have been noticed in using the product, meeting business needs effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JF

Jorge Francisco

Hospital & Health Care, 1-10 employees

More than a year

5.0
December 2023

ClickUp Review

Pros

The ability to customize every section and add customized fields to lists enhances workflow understanding and development.

Cons

Although extra payment may be required, the supportive customer service justifies the expense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B

bengono

Machinery, 11-50 employees

More than a year

5.0
December 2023

good manager

Pros

This software's practicality is complemented by a very appealing interface.

Cons

ClickUp is relatively unknown to the general public, suggesting a need for a promotional campaign.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

N

Nia

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

I absolutely love ClickUp! Have Been Using it for Years and Won't Go Back!

Pros

The amazing functionality makes it work seamlessly at the top level.

Cons

Clients may experience a learning curve, requiring additional guidance, but satisfaction increases once they grasp the system.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10