Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Kofi
Information Technology and Services, 11-50 employees
More than a year
“Click Up Expensive but worth it
Pros
Boasting a plethora of out-of-the-box features, this tool, coupled with sample templates, streamlines the process for quick task completion.
Cons
It might be overwhelming for newcomers, especially when added to a project with an extensive history of tasks and development. The learning curve is steep.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alyssa
E-Learning, 11-50 employees
More than a year
“A Checklist Dream
Pros
Duplicating tasks is a breeze, especially when adhering to the same protocol and procedures.
Cons
Discovering the optimal view (list/table, etc.) takes some time to get used to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nicholas
Marketing and Advertising, 1-10 employees
Less than a year
“Fantastic Project Tracking and Productivity Platform for Freelancesr
Pros
ClickUp's interface is a favorite, aiding in breaking down complex projects. Customizing workflows with fields is vital for tracking rates, task progress, briefs, and more in my freelancing business.
Cons
ClickUp offers a wide range of functionalities, allowing users to handle diverse tasks, from word processing to project management. While this versatility is advantageous, it can lead to occasional challenges, such as difficulty in locating specific features or encountering moments when an action doesn't immediately take effect. Fortunately, a simple refresh typically resolves these issues. The platform's interface, particularly in ClickUp 6.0, has improved, addressing previous design concerns.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Nick
Professional Training & Coaching, 1-10 employees
More than a year
“Best Project Management Tool - I love ClickUp
Pros
ClickUp's task hierarchy and underlying architecture stand out, simplifying customization while maintaining a unified approach.
Cons
While the previous design was not favored, the updated ClickUp 6.0 is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“excellent project management software
Pros
Ideal for small to medium teams collaborating on work pieces effortlessly.
Cons
The free plan lacks many essential features, which may not meet the needs of most users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Retail, 1-10 employees
Less than a year
“15 year UX Designer Finds It Confussing
Pros
While the design aesthetics are commendable, there's not much else to highlight.
Cons
Some users find ClickUp clunky and confusing, with issues on Chrome for Mac.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Vijay Kumar
Computer & Network Security, 11-50 employees
Less than 6 months
“Highly recommended
Pros
The user interface facilitates seamless collaboration among multiple teams working on the same product.
Cons
The abundance of features can make the application feel bulky at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Paula
Automotive, 11-50 employees
More than a year
“ClickUp has been a game-changer for managing my tasks and projects, making everything so much easier.
Pros
Customizable features and flexibility ensure easy tailoring of the software to meet my specific needs.
Cons
The initial user interface can be overwhelming and requires some time to become accustomed to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josphat
Writing and Editing, 1-10 employees
Less than 6 months
“customizable workflow system
Pros
Effortless tailoring of the platform for specific project requirements enhances task tracking and delegation efficiency. The hierarchical structure and subtask organization are particularly impressive.
Cons
Despite potential issues, the overall value and functionality of the tool surpass any current concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy
Accounting, 1-10 employees
More than a year
“Too Cumbersome
Pros
More colorful compared to competing software options.
Cons
The multitude of options can be overwhelming, causing overstimulation and navigation difficulties.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Mariano
Automotive, 11-50 employees
Less than 6 months
“ClickUp is my go-to tool for project management and team collaboration. It's simple and effective.
Pros
The customizable features and user-friendly interface make project management a breeze.
Cons
The mobile app could benefit from improvement as it occasionally lags and is slow to load tasks.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
sicilia
Environmental Services, 51-100 employees
Less than a year
“ClickUp is my go-to for task management
Pros
The ability to create tags, assign tasks, and track progress adds great value. The feature allowing users to display task progress is extremely helpful.
Cons
No issues have been encountered while using ClickUp, and it offers all the desired features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kenzie
Construction, 11-50 employees
Less than a year
“ClickUp Review
Pros
Adding a new assignment is a straightforward process.
Cons
The setup is not very user-friendly, posing confusion for new users.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mehmet
Construction, 11-50 employees
More than a year
“Besf for SMEs
Pros
Its ease of use ensures everyone can maximize its value effortlessly.
Cons
Initial adoption may be complicated, but after watching training videos, it becomes manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brendan
Computer Software, 51-100 employees
More than a year
“ClickUp Review
Pros
Rapid task request capabilities and easy organization for staying on top of tasks.
Cons
Some users find the interface bland with limited customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lucas
Information Technology and Services, 1-10 employees
Less than 6 months
“Jack of all trades, Master of some
Pros
ClickUp's ability to be customized for diverse needs and various project views sets it apart. The option to set up the product based on industry or solution type is excellent.
Cons
While customization is a strength, there are limitations to infinite customization, reaching about 95% of needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ahmad Farhad
Management Consulting, 11-50 employees
Less than 6 months
“Manage Daily Operation with ClickUp
Pros
Task management is a breeze, allowing easy addition, updating, removal, and assignment of tasks. Managing daily operations is super easy with notes and alerts.
Cons
No issues have been noticed in using the product, meeting business needs effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jorge Francisco
Hospital & Health Care, 1-10 employees
More than a year
“ClickUp Review
Pros
The ability to customize every section and add customized fields to lists enhances workflow understanding and development.
Cons
Although extra payment may be required, the supportive customer service justifies the expense.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
bengono
Machinery, 11-50 employees
More than a year
“good manager
Pros
This software's practicality is complemented by a very appealing interface.
Cons
ClickUp is relatively unknown to the general public, suggesting a need for a promotional campaign.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Nia
Marketing and Advertising, 1-10 employees
More than a year
“I absolutely love ClickUp! Have Been Using it for Years and Won't Go Back!
Pros
The amazing functionality makes it work seamlessly at the top level.
Cons
Clients may experience a learning curve, requiring additional guidance, but satisfaction increases once they grasp the system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10