Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
December 2022

Straightforward slick and easy to use

Pros

It boasts a fantastic uncomplicated UI as it is quick and aesthetically pleasing.

Cons

The note tool doesn't align with my expectations; I hope for improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

B

Beth

Hospital & Health Care, 500+ employees

Less than 6 months

4.0
December 2022

Good for task management

Pros

I appreciate the ability to paste task lists into ClickUp from another document creating individual tasks. The time tracking feature is also a favorite.

Cons

The user interface requires adjustments to enable more customization to user preferences.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
December 2022

ClickUp

Pros

Planning progress tracking and visualization.

Cons

Higher pricing compared to similar applications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Naveed

Computer Software, 101-500 employees

4.0
December 2022

It's great but could be better

Pros

It encompasses all the necessary functionality presenting a modern and generally usable interface.

Cons

It's not particularly beginner-friendly; extensive learning is needed for proper navigation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

K

Kolin

Consumer Goods, 1-10 employees

Less than a year

5.0
December 2022

Click up is great

Pros

Regardless of my team's location tracking progress and time is just a few clicks away so no more overwhelming emails/texts/slack messages.

Cons

Managing numerous features and boards in ClickUp may lead to disorganization. Our solution involves assigning specific individuals to manage each department or area within the ClickUp system ensuring organized and smooth operations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Dustin

Banking, 101-500 employees

Less than a year

3.0
December 2022

ClickUp

Pros

Collaboration and communication through tasks and projects are facilitated a valuable feature.

Cons

ClickUp's challenge lies in its learning curve and extensive capabilities demanding time and attention to master.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

3

L

lohith

Retail, 1-10 employees

More than a year

5.0
December 2022

Easy to use task and project management software

Pros

A no-brainer product for businesses of any size managing tasks projects or CRM. It encapsulates everything needed with loved features like automations and seamless integration in Chrome and mobile apps enhancing daily workflows and productivity.

Cons

The Framework can be slow and needs optimization. Some features for displaying information could be enhanced. Despite occasional overwhelming feelings continued development and helpful features are appreciated.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

B

Breann

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
December 2022

This is my fav project management software ever!

Pros

I love the fact that everything I need can be done with the free option. I've never had to pay for it but I'd have no problem paying if needed. It is that good!

Cons

Some features need upgrading causing inconvenience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lilly

Staffing and Recruiting, 51-100 employees

Less than a year

5.0
December 2022

Improved Team Productivity

Pros

ClickUp enables task creation assignment deadline setting and progress tracking. Customizable task views subtask creation built-in time tracking report generation and time analysis features are also available.

Cons

While occasionally slow the platform addresses speed issues promptly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

4

A

Arpit

Insurance, 101-500 employees

Less than 6 months

5.0
December 2022

Does the job very well

Pros

Clean UI intuitive and fast essential in project management tools. ClickUp while rich in features doesn't hinder or waste time in data entry making it a breeze for sharing task status.

Cons

Understanding ClickUp's full capabilities can be initially challenging. Once familiar it seamlessly integrates into routines.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

P

poonam

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2022

What a wonderful and brilliant with tracking progress of task.

Pros

Brilliant for tracking task progress and promoting team collaboration through instant messaging.

Cons

Challenges with subtasks for the main task and related issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

J

Jawad

Hospitality, 1-10 employees

5.0
December 2022

Digital workspace for you

Pros

Inexpensive and very user-friendly for all.

Cons

Onboarding and training require time; notification settings have limitations regarding task creation per team versus per individual.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Bence

Online Media, 1-10 employees

More than a year

5.0
December 2022

The best CRM Software ever!

Pros

Ideal for starters offering an extensive feature list for free. It encompasses features commonly found in paid software and is excellent for CRM initiation.

Cons

Getting used to the UI and learning all functions takes time similar to any new software. The time invested upfront can save countless hours later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Samuel

Information Technology and Services, 500+ employees

More than a year

4.0
December 2022

Process and Workflow Automation

Pros

The software boasts an excellent user interface and is customer-friendly.

Cons

Setting up ClickUp has a learning curve. Considering its extensive functionality the time required for understanding is justified.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

R

Rodrigue

Civil Engineering, 51-100 employees

More than a year

4.0
December 2022

Optimized organization and planning

Pros

The organized and structured interface provides a panoramic view of projects clearly identifying ongoing and completed projects. Free registration allows testing of its features which include creating groups integrating other applications and inviting participants.

Cons

It didn't precisely meet our Marketing team's needs but it can be powerful for other teams.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

V

Vidya

Apparel & Fashion, 1-10 employees

4.0
December 2022

I like the task management progress its very helpful to me and easy to use .

Pros

It effectively tracks daily business progress aiding in making informed changes. Weekly progress tracking aligns well with business goals.

Cons

ClickUp's cost depending on team size and required features can be relatively high. The learning curve may overwhelm new users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

M

Marcel

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
December 2022

Great for all users regardless of level

Pros

The ability to upload task-related files coupled with simple task creation and scheduling is a plus.

Cons

Few dislikes about the product; improving group creation is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

3

J

Juno

Computer Software, 500+ employees

More than a year

4.0
December 2022

Give it a try and see how user friendly it is

Pros

ClickUp offers a comprehensive feature set covering project management needs such as task creation progress tracking collaboration and performance measurement.

Cons

Suggesting more plans and features for users and promotional efforts for ClickUp. Overall no significant drawbacks noted.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

8

J

Joshua

Financial Services, 51-100 employees

More than a year

4.0
December 2022

My experience with click up

Pros

The easy-to-use interface allows dragging jobs through various stages facilitating monitoring of job status.

Cons

A need for a save or submit option when entering new tasks or data.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C

Constanz

Computer Software, 1-10 employees

5.0
December 2022

Clickup

Pros

Working with ClickUp is wonderful as all aspects can be managed on the same page ensuring updates and informed work execution.

Cons

The software's UI resembles an educational platform rather than a management one posing a slight issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10