Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Straightforward slick and easy to use
Pros
It boasts a fantastic uncomplicated UI as it is quick and aesthetically pleasing.
Cons
The note tool doesn't align with my expectations; I hope for improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Beth
Hospital & Health Care, 500+ employees
Less than 6 months
“Good for task management
Pros
I appreciate the ability to paste task lists into ClickUp from another document creating individual tasks. The time tracking feature is also a favorite.
Cons
The user interface requires adjustments to enable more customization to user preferences.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“ClickUp
Pros
Planning progress tracking and visualization.
Cons
Higher pricing compared to similar applications.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Naveed
Computer Software, 101-500 employees
“It's great but could be better
Pros
It encompasses all the necessary functionality presenting a modern and generally usable interface.
Cons
It's not particularly beginner-friendly; extensive learning is needed for proper navigation.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Kolin
Consumer Goods, 1-10 employees
Less than a year
“Click up is great
Pros
Regardless of my team's location tracking progress and time is just a few clicks away so no more overwhelming emails/texts/slack messages.
Cons
Managing numerous features and boards in ClickUp may lead to disorganization. Our solution involves assigning specific individuals to manage each department or area within the ClickUp system ensuring organized and smooth operations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dustin
Banking, 101-500 employees
Less than a year
“ClickUp
Pros
Collaboration and communication through tasks and projects are facilitated a valuable feature.
Cons
ClickUp's challenge lies in its learning curve and extensive capabilities demanding time and attention to master.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
3
lohith
Retail, 1-10 employees
More than a year
“Easy to use task and project management software
Pros
A no-brainer product for businesses of any size managing tasks projects or CRM. It encapsulates everything needed with loved features like automations and seamless integration in Chrome and mobile apps enhancing daily workflows and productivity.
Cons
The Framework can be slow and needs optimization. Some features for displaying information could be enhanced. Despite occasional overwhelming feelings continued development and helpful features are appreciated.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Breann
Health, Wellness and Fitness, 1-10 employees
Less than a year
“This is my fav project management software ever!
Pros
I love the fact that everything I need can be done with the free option. I've never had to pay for it but I'd have no problem paying if needed. It is that good!
Cons
Some features need upgrading causing inconvenience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lilly
Staffing and Recruiting, 51-100 employees
Less than a year
“Improved Team Productivity
Pros
ClickUp enables task creation assignment deadline setting and progress tracking. Customizable task views subtask creation built-in time tracking report generation and time analysis features are also available.
Cons
While occasionally slow the platform addresses speed issues promptly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
4
Arpit
Insurance, 101-500 employees
Less than 6 months
“Does the job very well
Pros
Clean UI intuitive and fast essential in project management tools. ClickUp while rich in features doesn't hinder or waste time in data entry making it a breeze for sharing task status.
Cons
Understanding ClickUp's full capabilities can be initially challenging. Once familiar it seamlessly integrates into routines.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
poonam
Information Technology and Services, 11-50 employees
More than a year
“What a wonderful and brilliant with tracking progress of task.
Pros
Brilliant for tracking task progress and promoting team collaboration through instant messaging.
Cons
Challenges with subtasks for the main task and related issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
Jawad
Hospitality, 1-10 employees
“Digital workspace for you
Pros
Inexpensive and very user-friendly for all.
Cons
Onboarding and training require time; notification settings have limitations regarding task creation per team versus per individual.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Bence
Online Media, 1-10 employees
More than a year
“The best CRM Software ever!
Pros
Ideal for starters offering an extensive feature list for free. It encompasses features commonly found in paid software and is excellent for CRM initiation.
Cons
Getting used to the UI and learning all functions takes time similar to any new software. The time invested upfront can save countless hours later.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Samuel
Information Technology and Services, 500+ employees
More than a year
“Process and Workflow Automation
Pros
The software boasts an excellent user interface and is customer-friendly.
Cons
Setting up ClickUp has a learning curve. Considering its extensive functionality the time required for understanding is justified.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Rodrigue
Civil Engineering, 51-100 employees
More than a year
“Optimized organization and planning
Pros
The organized and structured interface provides a panoramic view of projects clearly identifying ongoing and completed projects. Free registration allows testing of its features which include creating groups integrating other applications and inviting participants.
Cons
It didn't precisely meet our Marketing team's needs but it can be powerful for other teams.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Vidya
Apparel & Fashion, 1-10 employees
“I like the task management progress its very helpful to me and easy to use .
Pros
It effectively tracks daily business progress aiding in making informed changes. Weekly progress tracking aligns well with business goals.
Cons
ClickUp's cost depending on team size and required features can be relatively high. The learning curve may overwhelm new users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
10
Marcel
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“Great for all users regardless of level
Pros
The ability to upload task-related files coupled with simple task creation and scheduling is a plus.
Cons
Few dislikes about the product; improving group creation is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
3
Juno
Computer Software, 500+ employees
More than a year
“Give it a try and see how user friendly it is
Pros
ClickUp offers a comprehensive feature set covering project management needs such as task creation progress tracking collaboration and performance measurement.
Cons
Suggesting more plans and features for users and promotional efforts for ClickUp. Overall no significant drawbacks noted.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
8
Joshua
Financial Services, 51-100 employees
More than a year
“My experience with click up
Pros
The easy-to-use interface allows dragging jobs through various stages facilitating monitoring of job status.
Cons
A need for a save or submit option when entering new tasks or data.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Constanz
Computer Software, 1-10 employees
“Clickup
Pros
Working with ClickUp is wonderful as all aspects can be managed on the same page ensuring updates and informed work execution.
Cons
The software's UI resembles an educational platform rather than a management one posing a slight issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10