Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Carlos
Warehousing, 500+ employees
Less than 6 months
“Ease of use to track daily activities
Pros
Enables tracking of daily activities with a checklist-like virtual feature and notifications.
Cons
Desire for more calendar integrations to avoid planning overlaps.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Precious
Retail, 500+ employees
More than a year
“Closed circuit project management.
Pros
ClickUp provides over fifteen viewing options for project updates and timelines. Alongside standard views it offers unique options like workflow view and task visual outlines.
Cons
Seamless and user-friendly with no noted issues.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
6
Functionality
4
Adrian
Computer Software, 1-10 employees
More than a year
“It is awesome
Pros
How everything interacts and handling all tasks are integral aspects.
Cons
Everything one can imagine is included in the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
3
Functionality
10
Maarten
Pharmaceuticals, 500+ employees
Less than a year
“Easy to create higt quality and complex process chard without a messy apperance.
Pros
The user interface is incredibly user-friendly and uploading pictures or documents is a breeze. Additionally the availability of a mobile app enhances the convenience making it easy to initiate new actions without relying on a desktop computer.
Cons
The initial setup is a time-consuming process making it somewhat less user-friendly than expected.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Renae
Construction, 11-50 employees
Less than 6 months
“Helpful task management tool
Pros
ClickUp's standout feature is its capability to provide our team with a unified view of projects. This proves immensely helpful in planning ensuring everyone stays on track and establishing an effective workflow and tracking system.
Cons
The primary drawback to this product lies in the requirement to pay for additional features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Jessa
Government Administration, 101-500 employees
Less than a year
“ClickUp and you will never regret
Pros
One of the software's standout features is its effective project tracking functionality.
Cons
I have faced challenges when using the software particularly in utilizing collaborative tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Amanda
Online Media, 1-10 employees
More than a year
“Clickup
Pros
The visual assets of the platform are highly valued especially for visual users. Unlike overwhelming spreadsheets the platform allows color coordination and creative freedom in organization catering to individual preferences.
Cons
My dissatisfaction stems from the notification system as I believe notifications should appear at the top of the screen instead of necessitating clicks into different sections.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Easy to use and full of features
Pros
The process of creating standard project templates is effortless offering practicality for projects with consistent flows and tasks. The ability to swiftly deploy a template project is a significant advantage.
Cons
While it took a bit of time to get accustomed to I haven't encountered any significant issues and generally appreciate the system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Anonymous
Not Specified, 101-500 employees
More than a year
“Clickup makes managing tasks easy.
Pros
ClickUp simplifies the tracking and management of tasks providing an efficient way to manage team tasks and track timesheets.
Cons
A noteworthy aspect is the time sheet check which is somewhat cumbersome from a UI perspective. It would be beneficial to enhance user-friendliness and provide an option to edit the time sheet seamlessly within a single window.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Adnan Mohammad
Marketing and Advertising, 1-10 employees
Less than 6 months
“The greatest and simplest tool ever for project management
Pros
ClickUp distinguishes itself as an extremely user-friendly and intuitive platform. Its simplicity in adding team members through email and project administrator approval is a major benefit. The platform ensures visibility of project participants and allows them to contribute to progress information easily.
Cons
ClickUp's learning curve can be challenging but I find its capabilities to be very robust catering to a wide range of uses. Thus far there haven't been any requirements that ClickUp falls short of meeting.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Amit
Marketing and Advertising, 1-10 employees
More than a year
“One of the best and most affordable project management tool
Pros
ClickUp is highly regarded as a user-friendly project management tool. The use of custom properties enabling note-taking on tasks and tracking work duration add substantial value. It proves helpful in staying on top of projects offering an integrated platform for creation and management.
Cons
For individuals not well-versed in technology the abundance of features in ClickUp can be overwhelming. However I haven't identified any major issues with the product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Click Up on the go
Pros
Seamless synchronization between mobile and desktop plans user-friendly application timely notifications and flexible customizations contribute to an efficient workspace.
Cons
Certain desktop features should be incorporated into the mobile application. Suggestions include offline access to the to-do list and tasks along with widgets for convenient access as seen in some other applications.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Janna
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Click Up and GO!
Pros
ClickUp's ease of use ensures everything and everyone stays on track providing a clear overview of tasks and progress.
Cons
No drawbacks have been identified; the product aids in remembering important tasks and tracking progress effectively.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Efezino
Transportation/Trucking/Railroad, 1-10 employees
“Flexibility
Pros
With an intuitive interface and comprehensive features ClickUp simplifies project task and document management. Noteworthy for its flexibility and customization options it allows users to tailor views and workflows. Integration with popular tools like Slack and Google Drive enhances the platform's versatility.
Cons
ClickUp's extensive features might overwhelm new users necessitating time for learning and navigation. Despite this the platform provides helpful resources and tutorials for a quicker learning curve.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Mohamed
Education Management, 500+ employees
Less than 6 months
“A colourful design to manage your day
Pros
ClickUp's user dashboard is praised for its richness and friendliness offering ample space for tips tabs and notes. The search tab proves powerful for document retrieval and support for integrations including iPasswords enhances functionality.
Cons
The absence of goal tracking is a downside considering it a crucial aspect for productivity. Knowing the number of completed tasks is deemed essential.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Craige
Marketing and Advertising, 1-10 employees
More than a year
“Single purpose tool for entrepreneurs and creatives
Pros
ClickUp serves as a versatile tool replacing various others and expediting workflows through templates. The ability to work in a desktop app contributes to focused work.
Cons
Deleting content occupying significant space on the platform can be challenging especially when switching plans. However for most users this may not pose a significant issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mahir
Information Technology and Services, 51-100 employees
Less than a year
“Little bit expensive but does the job right!
Pros
The platform excels in project management and team task tracking with smooth real-time updates.
Cons
Customer support is somewhat unresponsive representing the only downside of the product.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Chandler
Management Consulting, 1-10 employees
More than a year
“Best format and best features for a project management software
Pros
The interface and design of ClickUp stand out providing an organized and aesthetically pleasing environment for project and task management making it a preferred platform.
Cons
There are no significant dislikes about the software perhaps except for the absence of certain features related to client information and invoicing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Nuria
Marketing and Advertising, 51-100 employees
Less than a year
“Useful and pratical in terms of management
Pros
ClickUp's ease of use significantly contributes to improved productivity.
Cons
The calendarization feature lacks more advanced options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Zakariya
Computer Software, 11-50 employees
Less than 6 months
“How a CTO finds ClickUp
Pros
The impactful features of ClickUp include dashboards time estimates and tracking relationships templates task tray the me mode and a commendable UX/UI.
Cons
ClickUp has significantly elevated project management providing a comprehensive solution for a Chief Technology Officer (CTO) in a software development company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10