Total 966 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

S

Sikhanyiso

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2022

ClickUp Review

Pros

ClickUp is unequivocally the best software for project management making a substantial impact on business efficiency. The recommendation extends to most businesses to leverage its benefits.

Cons

The software is flawless with no problematic aspects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nelly

Computer Software, 1-10 employees

Less than a year

5.0
December 2022

Click ip review

Pros

ClickUp proves to be a versatile management tool for users not just freelancers but also companies offering ease of management timely edits and efficient task editing.

Cons

ClickUp is user-friendly and suitable for all types of workers thanks to its soft and easy-to-use interface.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

M

Michal

Facilities Services, 101-500 employees

Less than a year

5.0
December 2022

Easy to use

Pros

Transitioning from teams and forms to ClickUp simplified stock management and issue reporting making operations more straightforward.

Cons

The transition from the previous software was smooth with no significant issues encountered.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

C

Camille

Design, 1-10 employees

Less than 6 months

3.0
December 2022

Too clunky and not intuitive design

Pros

Tracking comments on the platform provides valuable insights.

Cons

The interface initially posed confusion taking time to navigate around the platform.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

7

Functionality

4

IJ

Irish Joy

Education Management, 11-50 employees

Less than a year

5.0
December 2022

ClickUp Review

Pros

ClickUp's appeal lies in its ability to bring a team together on one platform for task management and organization coupled with its affordability.

Cons

First-time and non-tech-savvy users may feel overwhelmed due to the abundance of features in ClickUp.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Smit

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2022

Simple but Better Ease of Access

Pros

For a user like me obtaining the total hours tracked weekly or monthly is challenging.

Cons

If I'm the user I can't obtain the total tracked hours by me at the week or month's end.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

H

Hannah

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
December 2022

A great tool for organizing tasks

Pros

The task location and workflow in ClickUp can be confusing and overall layout improvement is needed for easier navigation.

Cons

The task's location in the workflow can be confusing and the overall layout could be enhanced for easier navigation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A

anuradha

Information Technology and Services, 11-50 employees

More than a year

4.0
December 2022

I so delighted for quick invoicing on our projects.

Pros

Admirable for effective project invoicing and the drag-and-drop feature for task editing is easy to use.

Cons

It's incredibly effective for billing and invoicing in our projects and it excels in project planning.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

T

Tiffany

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
December 2022

Good task management tool

Pros

ClickUp is relatively user-friendly akin to other task management tools but enhanced especially with the integrated screen recording feature.

Cons

The absence of a chat function is notable. We had to integrate a third-party tool for internal communication unrelated to specific tasks and this feels lacking for an all-encompassing tool.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

4

A

Amanda

Design, 11-50 employees

More than a year

5.0
December 2022

Working faster and smarter

Pros

Used in different companies Board and Gantt views excel in project management while the Goals section aids visual organization.

Cons

The Home and Docs sections are not particularly relevant for me possibly due to the app's purpose. The dashboards could benefit from improvements allowing for greater personalization.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

F

Farooqui

Computer Software, 51-100 employees

Less than a year

4.0
December 2022

A easy to use project tracking tool

Pros

The product's standout feature is its simple UI and self-explanatory features making it easy for new users.

Cons

Despite the product's many features as part of a growing organization I find the pricing aspect less appealing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Adam

Automotive, 500+ employees

More than a year

4.0
December 2022

Does the job!

Pros

Despite slow load times ClickUp's UX is clear facilitating quick identification of priorities and workload.

Cons

From my experience ClickUp unfortunately exhibits slow load times when accessing the main dashboard pages and specific tasks. Occasionally the modal loading process takes a while and updating cards can be unresponsive. While not a constant issue it happens noticeably.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

M

merve

Education Management, 101-500 employees

More than a year

4.0
December 2022

Excellent tool for tracking and collaboration

Pros

Effective for university CRM team management ClickUp combines project planning personal task management notes calendar and email in one practical application.

Cons

Addressing the learning curve is essential. Senior project managers in my company struggled with understanding workspaces spaces and folders. Facilitating meeting invitations through the calendar though not crucial could enhance efficiency.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

H

Helena

Information Technology and Services, 11-50 employees

Less than a year

5.0
December 2022

Great tool for task management

Pros

User-friendly with multiple boards documents and an appealing design.

Cons

Sometimes there are too many functions that I'm not familiar with. Improving the search for completed tasks could be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
December 2022

ClickUp - One app to replace them all

Pros

ClickUp lives up to its promise of being a comprehensive app to replace multiple tools.

Cons

It's not user-friendly on mobile devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Prashant

Information Technology and Services, 1-10 employees

Less than a year

5.0
December 2022

a really helpful tool to manage a team and assign tasks

Pros

Well-built software for task distribution and tracking easing team management and task assignment.

Cons

Initially when I began using the software I felt overwhelmed by the abundance of features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

TR

taufiqur rhaman

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
December 2022

Nice experience

Pros

Despite a learning curve love this application.

Cons

The web version is good but the app is sluggish.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Emily

Food & Beverages, 1-10 employees

More than a year

5.0
December 2022

Amazing Software for Tracking Ideas!

Pros

Appreciate ClickUp's ease of use and customizable display options; it feels personalized.

Cons

Some project management tools can be a bit perplexing to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

L

Lauren

Legal Services, 1-10 employees

Less than a year

4.0
December 2022

Versatile Any Project Management Software

Pros

Tracks almost anything from product planning to the final presentation making it a versatile tool.

Cons

Mastering a few features poses challenges. Setting up automations or tasks ideally can be difficult at times.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

J

Jamila

Real Estate, 101-500 employees

Less than 6 months

5.0
December 2022

a fantastic task management tool with amazing Features

Pros

As a user for about 3 months ClickUp is fantastic offering ease of use productivity boost and efficient planning.

Cons

The chat tool and task tracking tool lack several features and there's room for improvement in UI/UX.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6