Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Sikhanyiso
Marketing and Advertising, 1-10 employees
More than a year
“ClickUp Review
Pros
ClickUp is unequivocally the best software for project management making a substantial impact on business efficiency. The recommendation extends to most businesses to leverage its benefits.
Cons
The software is flawless with no problematic aspects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nelly
Computer Software, 1-10 employees
Less than a year
“Click ip review
Pros
ClickUp proves to be a versatile management tool for users not just freelancers but also companies offering ease of management timely edits and efficient task editing.
Cons
ClickUp is user-friendly and suitable for all types of workers thanks to its soft and easy-to-use interface.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Michal
Facilities Services, 101-500 employees
Less than a year
“Easy to use
Pros
Transitioning from teams and forms to ClickUp simplified stock management and issue reporting making operations more straightforward.
Cons
The transition from the previous software was smooth with no significant issues encountered.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Camille
Design, 1-10 employees
Less than 6 months
“Too clunky and not intuitive design
Pros
Tracking comments on the platform provides valuable insights.
Cons
The interface initially posed confusion taking time to navigate around the platform.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
7
Functionality
4
Irish Joy
Education Management, 11-50 employees
Less than a year
“ClickUp Review
Pros
ClickUp's appeal lies in its ability to bring a team together on one platform for task management and organization coupled with its affordability.
Cons
First-time and non-tech-savvy users may feel overwhelmed due to the abundance of features in ClickUp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Smit
Information Technology and Services, 51-100 employees
More than a year
“Simple but Better Ease of Access
Pros
For a user like me obtaining the total hours tracked weekly or monthly is challenging.
Cons
If I'm the user I can't obtain the total tracked hours by me at the week or month's end.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Hannah
Health, Wellness and Fitness, 1-10 employees
Less than a year
“A great tool for organizing tasks
Pros
The task location and workflow in ClickUp can be confusing and overall layout improvement is needed for easier navigation.
Cons
The task's location in the workflow can be confusing and the overall layout could be enhanced for easier navigation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
anuradha
Information Technology and Services, 11-50 employees
More than a year
“I so delighted for quick invoicing on our projects.
Pros
Admirable for effective project invoicing and the drag-and-drop feature for task editing is easy to use.
Cons
It's incredibly effective for billing and invoicing in our projects and it excels in project planning.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Tiffany
Marketing and Advertising, 1-10 employees
Less than 6 months
“Good task management tool
Pros
ClickUp is relatively user-friendly akin to other task management tools but enhanced especially with the integrated screen recording feature.
Cons
The absence of a chat function is notable. We had to integrate a third-party tool for internal communication unrelated to specific tasks and this feels lacking for an all-encompassing tool.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Amanda
Design, 11-50 employees
More than a year
“Working faster and smarter
Pros
Used in different companies Board and Gantt views excel in project management while the Goals section aids visual organization.
Cons
The Home and Docs sections are not particularly relevant for me possibly due to the app's purpose. The dashboards could benefit from improvements allowing for greater personalization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Farooqui
Computer Software, 51-100 employees
Less than a year
“A easy to use project tracking tool
Pros
The product's standout feature is its simple UI and self-explanatory features making it easy for new users.
Cons
Despite the product's many features as part of a growing organization I find the pricing aspect less appealing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Adam
Automotive, 500+ employees
More than a year
“Does the job!
Pros
Despite slow load times ClickUp's UX is clear facilitating quick identification of priorities and workload.
Cons
From my experience ClickUp unfortunately exhibits slow load times when accessing the main dashboard pages and specific tasks. Occasionally the modal loading process takes a while and updating cards can be unresponsive. While not a constant issue it happens noticeably.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
merve
Education Management, 101-500 employees
More than a year
“Excellent tool for tracking and collaboration
Pros
Effective for university CRM team management ClickUp combines project planning personal task management notes calendar and email in one practical application.
Cons
Addressing the learning curve is essential. Senior project managers in my company struggled with understanding workspaces spaces and folders. Facilitating meeting invitations through the calendar though not crucial could enhance efficiency.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Helena
Information Technology and Services, 11-50 employees
Less than a year
“Great tool for task management
Pros
User-friendly with multiple boards documents and an appealing design.
Cons
Sometimes there are too many functions that I'm not familiar with. Improving the search for completed tasks could be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 11-50 employees
More than a year
“ClickUp - One app to replace them all
Pros
ClickUp lives up to its promise of being a comprehensive app to replace multiple tools.
Cons
It's not user-friendly on mobile devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Prashant
Information Technology and Services, 1-10 employees
Less than a year
“a really helpful tool to manage a team and assign tasks
Pros
Well-built software for task distribution and tracking easing team management and task assignment.
Cons
Initially when I began using the software I felt overwhelmed by the abundance of features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10
taufiqur rhaman
Business Supplies and Equipment, 1-10 employees
Less than a year
“Nice experience
Pros
Despite a learning curve love this application.
Cons
The web version is good but the app is sluggish.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Emily
Food & Beverages, 1-10 employees
More than a year
“Amazing Software for Tracking Ideas!
Pros
Appreciate ClickUp's ease of use and customizable display options; it feels personalized.
Cons
Some project management tools can be a bit perplexing to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Lauren
Legal Services, 1-10 employees
Less than a year
“Versatile Any Project Management Software
Pros
Tracks almost anything from product planning to the final presentation making it a versatile tool.
Cons
Mastering a few features poses challenges. Setting up automations or tasks ideally can be difficult at times.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Jamila
Real Estate, 101-500 employees
Less than 6 months
“a fantastic task management tool with amazing Features
Pros
As a user for about 3 months ClickUp is fantastic offering ease of use productivity boost and efficient planning.
Cons
The chat tool and task tracking tool lack several features and there's room for improvement in UI/UX.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6