Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Youssef
Internet, 500+ employees
More than a year
“Clickup is a perfect fit for my organizations project management goals.
Pros
Impressed by the ClickUp mobile application's quality providing full functionality and allowing project management from a smartphone.
Cons
This platform presents the steepest learning curve among project management software I've experienced. Perhaps this results from the tool's variety of overwhelming features for new users.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
4
Jill
Writing and Editing, 1-10 employees
Less than a year
“ClickUp Increased my Productivity
Pros
Versatile easy to customize and user-friendly with a quick setup.
Cons
The features were a bit overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Charles
Information Technology and Services, 500+ employees
“An Alternative to ClickUp
Pros
Supports various external tools like Git beneficial for developers.
Cons
The product boasts more features than one might need. Improving the tutorial for enhanced user-friendliness is advisable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
4
Kara
Marketing and Advertising, 11-50 employees
Less than a year
“Great tool to keep your team updated with tasks and projects
Pros
Likable layout visually pleasing and offers a variety of tools and features.
Cons
Compatibility with other systems can sometimes fail and integration may not be usable. However when it works it appears good.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kishka Kay
Financial Services, 51-100 employees
Less than a year
“My digital organizer
Pros
Enables me to stay organized productive and on track with tasks.
Cons
In my brief usage I haven't identified any significant faults.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4
Olivia
Education Management, 11-50 employees
More than a year
“Easy to use! Has served our company very well!
Pros
Easy to use and implement in our growing company; new employees quickly grasp it and collaborative features like the whiteboard function enhance team meetings in-person or remotely.
Cons
The price seems slightly high for our software usage but we understand that we may not utilize all features which is what we're paying for. Overall no major complaints.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Hien
Computer Software, 11-50 employees
More than a year
“ClickUp helps my small business run smooth!
Pros
My experience with ClickUp for my small business where I design custom cards has been excellent. It serves as a platform for gathering new ideas and tracking every aspect of the sales plan helping identify where to sell and managing resource contacts.
Cons
The functionality in ClickUp suits my needs well but I wish it had integration capabilities with Canva.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Arnaldo
Computer Software, 101-500 employees
More than a year
“Not the bestt tool out there but gets the job done
Pros
Setting up and importing projects is a straightforward process with ClickUp. The tools offered in the free tier are sufficient to get the job done providing valuable insights into project progress and pending team tasks.
Cons
The absence of specific 'scrum' views for effective planning and progress tracking is a drawback. Unlike other tools offering impactful information through various views like roadmaps and burndowns ClickUp lacks an intuitive first-glance view of project progress.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Seb
Hospitality, 500+ employees
More than a year
“Click Up
Pros
ClickUp stands out for its ease of use and intuitive interface. The seamless integration with Teams adds to its appeal.
Cons
There isn't much to comment on integration since it hasn't been extensively explored.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Moses
Research, 1-10 employees
More than a year
“Great and Superb App
Pros
ClickUp offers efficient multitasking easy navigation excellent technical support and informative videos. Its integration capabilities are a notable feature.
Cons
No deficiencies have been noted. It has all the necessary features is user-friendly and integrates seamlessly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Ritz
Accounting, 1-10 employees
More than a year
“Satisfied user
Pros
ClickUp distinguishes itself as the first project management software providing a wide range of features beneficial to accountants making it a valuable tool.
Cons
Occasionally I face glitches and minor issues in using it but nothing major.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Anonymous
Not Specified, 1-10 employees
Less than a year
“What I love in using ClickUp
Pros
In my search for affordable or free project management software ClickUp captured my interest with its user-friendly features and easy navigation.
Cons
The Free version lacks access to certain features like Automations but it remains acceptable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Dheeraj
Staffing and Recruiting, 11-50 employees
More than a year
“Intuitive User-Friendly And Amazing Tool To Manage Tasks And Projects
Pros
ClickUp efficiently manages various tools like Notebook List of Notes and Kanban Board. It facilitates quick communication easy onboarding of new resources and stands out for its flexibility and high customizability accessible both through the web and the app.
Cons
While fantastic for project and task management ClickUp's web version experiences slowdowns creating complexity in creating new task states. Speed improvement is necessary.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Reema
Civic & Social Organization, 1-10 employees
Less than a year
“Awesome Task Management and Tracking Software
Pros
ClickUp allows multiple staff members to collaborate view and move tasks through different processing stages. Utilizing its free services my team found it so useful that we were considering an upgrade.
Cons
It can feel somewhat cumbersome especially when searching for archived tasks switching between projects or navigating numerous feature tabs. Some views are more intuitive than others requiring coaching for less tech-savvy users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Aicha
Events Services, 1-10 employees
Less than 6 months
“Use Clickup to easily manage your projects!
Pros
ClickUp offers ease of use with efficient notifications and a user-friendly task dashboard making it a valuable tool.
Cons
The task list sometimes takes time to refresh necessitating a page reload for updates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Azali
Capital Markets, 11-50 employees
More than a year
“ClickUp Product Review
Pros
The Team Capacity function in ClickUp is a valuable feature providing insights into overall workload and user performance.
Cons
Excessive notifications from ClickUp can be overwhelming as it notifies about every task change almost spamming the inbox.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Popa
Graphic Design, 1-10 employees
“A good project management application
Pros
ClickUp emerges as a comprehensive solution for project management and daily task management offering a wealth of features.
Cons
Seeking more cost-effective solutions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Serge
Media Production, 51-100 employees
Less than 6 months
“Clickup review
Pros
ClickUp proves to be excellent software for accounting and invoicing needs catering to customers effectively.
Cons
No issues encountered; highly recommended.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
4
Kimberley
Civil Engineering, 11-50 employees
Less than 6 months
“A Simple CRM
Pros
ClickUp's ease in creating documents and subpages stands out making it an ideal choice for handling repetitive and single tasks.
Cons
Navigation isn't very straightforward especially for new users. Task notifications can be bothersome.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
4
Colby
Telecommunications, 11-50 employees
Less than a year
“ClickUp review
Pros
ClickUp proves invaluable for early-stage startups efficiently managing multiple moving parts and ensuring tasks are not overlooked. At MessageDesk we use ClickUp to steer product direction in every department.
Cons
ClickUp might feel overly developed at times a positive challenge to have.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10