Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SN

SAMUEL NKETANI

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2024

Tracking tasks proves highly reliable here

Pros

Tasks don't expire too quickly which makes the platform feel dependable and trustworthy to use.

Cons

The website's features and overall graphics could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KD

Katy Duclos

E-Learning, 1-10 employees

Less than 6 months

5.0
February 2024

Reminders are very user friendly and helpful

Pros

The reminders are really helpful and the interface feels very user friendly.

Cons

I have not come across anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

TB

Thomas Bradshaw

Automotive, 1-10 employees

Less than a year

4.0
February 2024

Affordable plans with really handy imports

Pros

Its annual pricing was really appealing especially when committing to a set number of seats. It was also very helpful that we could import data from our other tools and export it back out without much trouble.

Cons

Pages and features can take a while to load and the keyboard shortcuts still don't feel as comprehensive as what Confluence offers.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

RA

Rangeetha A

Events Services, 11-50 employees

Less than a year

5.0
February 2024

Document collaboration truly stands out here

Pros

Working on documents and notes in ClickUp has been really helpful especially when collaborating with others. Everything is laid out in a way that makes reviewing and sharing feedback simple and convenient.

Cons

The only downside I noticed was that the mobile version had some performance issues at times which made it less reliable when using it on the go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
January 2024

Controls leads and projects all together

Pros

Being able to manage my internal projects while also capturing leads from social media during sales campaigns has been really valuable. Having each lead's information organized in one place makes it much easier to follow up later with the people who decide to book. On top of that the workflow covers not just the project itself but also the journey of potential buyers so I can keep everything together on a single platform.

Cons

The initial setup and getting used to the tool does take some time but I see that as pretty normal at the beginning because later it becomes much more manageable. It also offers different views and list formats to organize information, such as my leads and that's something many other programs don't allow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Sammie

Consumer Goods, 1-10 employees

Less than 6 months

4.0
January 2024

Delivers as expected

Pros

It is a fantastic platform for team communication, organizing our workflows and task tracking.

Cons

The layout doesn't appeal to me greatly, but it meets my team's current needs adequately, so it's not a significant issue. It's more of a matter of personal taste.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Executive Office, 1-10 employees

Less than 6 months

5.0
January 2024

A real win for all in one workspaces

Pros

Having project management, task tracking, document sharing and team collaboration all in one place is a big advantage. It cuts down on switching between different tools and helps keep everything related to work organized in a single platform.

Cons

Well the mobile app is less refined and not quite as user friendly as the desktop experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Delly Simons

Marketing and Advertising, 11-50 employees

Less than a year

4.0
January 2024

Affordable collaboration with very handy spreadsheets

Pros

One thing that makes it stand out is how many useful cloud-based tools it offers for improving productivity. After spending a few months using its spreadsheet app, my overall impression has been positive. As it's fairly simple to work with, very budget friendly and it supports real time collaboration so several people can edit and see updates at the same time. It also includes a good range of standard formulas and functions, plus chart and graph options for visualizing data. On top of that it allows importing and exporting data from outside sources and spreadsheets in formats like CSV, keeps a reliable version history, works on mobile and offers plenty of customization.

Cons

That said I did run into a few downsides with the editable spreadsheet template. Its spreadsheet capabilities are somewhat limited especially when it comes to advanced features and more complex formulas. It also relies heavily on the ClickUp platform itself to function. Another issue is file compatibility since complicated formatting, formulas and macros from external spreadsheets do not always carry over properly which can lead to data loss. It also struggles with large datasets and more demanding calculations.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

LR

Lihini Rajapaksha

Computer Software, 11-50 employees

Less than a year

5.0
January 2024

Packed with excellent project management tools

Pros

It is fairly easy to use even though the platform looks a little complex at the start. Once you spend some time with it, everything starts to click and it becomes much easier to use. It includes just about everything needed in a project management tool.

Cons

At first glance the interface can seem complicated. It took a bit of time to understand how everything works and find my way around it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KL

Kam Ling

Staffing and Recruiting, 1-10 employees

Less than a year

5.0
January 2024

Organize work to match your goals

Pros

Even though it's not the most popular feature, I really like the goal-setting tool. It helps me keep my daily tasks aligned with my bigger goals.

Cons

I really like how easy it is to link tasks to goals right from the goal page. However it would be even better if I could open a goal and instantly see which tasks are tied to it for the day.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Claire

Management Consulting, 1-10 employees

Less than a year

3.0
January 2024

Works well, but customer service disappoints

Pros

This tool significantly boosts productivity and helps us in scheduling tasks within our team, surpassing other collaboration tools in usefulness.

Cons

Setting up this tool is pretty complicated, and the learning curve feels steeper than other platforms. Maybe it's because they are trying to do too much at once. Also the constant upselling can get annoying, and their customer service isn't the best. I got a quick response after filling out the contact form, but when I raised concerns about the upselling, it took days to get a proper reply.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

3

Functionality

6

GM

Gwenael Motte

Staffing and Recruiting, 51-100 employees

Less than a year

5.0
January 2024

A versatile win for tracking projects

Pros

I use it in two different ways such as for managing team schedules around tasks that need to be handled or assigned and for running digital projects like a CRM rollout. It performs really well in both cases. It's also one of the simplest tools in this category to get started with.

Cons

Some competing tools automatically track the time spent on a task. Here, that still has to be started manually when the task begins and stopped again when it ends.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PY

Pauline Yehn

Accounting, 11-50 employees

Less than 6 months

3.0
January 2024

Good, but it could be better

Pros

The project management features are really impressive to me.

Cons

Well it has so many features that at times I feel a bit overwhelming.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

NP

NANDINI PALAI

Information Technology and Services, 51-100 employees

Less than a year

4.0
January 2024

Flexible workspaces with plenty of rich features

Pros

ClickUp does a nice job of combining flexibility with a user friendly design. It works well as a project management platform and includes a wide set of features without feeling overly complicated. I also appreciate how teams can tailor their workflow using customizable workspaces and different views which makes it adapt well to different ways of working.

Cons

There is still a bit of a learning curve especially for teams moving over from simpler tools. Because the platform offers so many features, it can take a while before users are able to take full advantage of everything available. Setting up integrations can also be more involved than expected and some users would probably prefer a more smooth configuration process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M

Monica

Media Production, 1-10 employees

Less than 6 months

5.0
January 2024

A reliable task management solution

Pros

I really like its clean design, and the availability of wide range of features makes it very easy to use.

Cons

The support they offer is not the best, but honestly, the app is simple enough that I don't really need much help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MLJ

Maguiagnie Liticia Jeannette

Writing and Editing, 1-10 employees

Less than 6 months

5.0
January 2024

Useful reminders and strong teamwork features

Pros

One thing I really liked was getting notifications as the deadlines for scheduled tasks were coming up. The collaborative side of the software is also a big plus and makes working with others much better.

Cons

The part that could be improved is the mobile experience. It does display on a phone but some features are a bit hidden and not very convenient to access.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

FC

Francesco Covino

Medical Devices, 1-10 employees

Less than 6 months

5.0
January 2024

The free plan actually helps a lot

Pros

The free version for personal use is genuinely useful and feels necessary for staying organized.

Cons

At the moment I don't have anything to complain about. It's working very well for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V

Val

Computer Software, 11-50 employees

Less than a year

4.0
January 2024

Feature-rich and affordable

Pros

ClickUp offers so many features that really make it the best solution for what I need.

Cons

I think there is definitely room for improvement when it comes to how intuitive and user-friendly it is. Also I have noticed some bugs here and there.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

T

Tina

Consumer Electronics, 101-500 employees

Less than a year

4.0
January 2024

Offers a lot of customization options

Pros

One thing I love about it is that the workspace creation gives me flexibility and customization options. It is something that makes it easy for me to set things up.

Cons

The availability of so many features at times gets overwhelming and takes up a lot of my time to figure out.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

A

Amy

Food & Beverages, 500+ employees

Less than a year

5.0
January 2024

For the leader in task management, click on ClickUp!

Pros

ClickUp stands out for its user-friendly interface, significantly improving business operations with its intelligent features.

Cons

I've had no adverse experiences with ClickUp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10