SAMUEL NKETANI
Marketing and Advertising, 1-10 employees
Less than a year
“Tracking tasks proves highly reliable here”
Pros
Tasks don't expire too quickly which makes the platform feel dependable and trustworthy to use.
Cons
The website's features and overall graphics could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Katy Duclos
E-Learning, 1-10 employees
Less than 6 months
“Reminders are very user friendly and helpful”
Pros
The reminders are really helpful and the interface feels very user friendly.
Cons
I have not come across anything I dislike about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Thomas Bradshaw
Automotive, 1-10 employees
Less than a year
“Affordable plans with really handy imports”
Pros
Its annual pricing was really appealing especially when committing to a set number of seats. It was also very helpful that we could import data from our other tools and export it back out without much trouble.
Cons
Pages and features can take a while to load and the keyboard shortcuts still don't feel as comprehensive as what Confluence offers.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Rangeetha A
Events Services, 11-50 employees
Less than a year
“Document collaboration truly stands out here”
Pros
Working on documents and notes in ClickUp has been really helpful especially when collaborating with others. Everything is laid out in a way that makes reviewing and sharing feedback simple and convenient.
Cons
The only downside I noticed was that the mobile version had some performance issues at times which made it less reliable when using it on the go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Controls leads and projects all together”
Pros
Being able to manage my internal projects while also capturing leads from social media during sales campaigns has been really valuable. Having each lead's information organized in one place makes it much easier to follow up later with the people who decide to book. On top of that the workflow covers not just the project itself but also the journey of potential buyers so I can keep everything together on a single platform.
Cons
The initial setup and getting used to the tool does take some time but I see that as pretty normal at the beginning because later it becomes much more manageable. It also offers different views and list formats to organize information, such as my leads and that's something many other programs don't allow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sammie
Consumer Goods, 1-10 employees
Less than 6 months
“Delivers as expected”
Pros
It is a fantastic platform for team communication, organizing our workflows and task tracking.
Cons
The layout doesn't appeal to me greatly, but it meets my team's current needs adequately, so it's not a significant issue. It's more of a matter of personal taste.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Executive Office, 1-10 employees
Less than 6 months
“A real win for all in one workspaces”
Pros
Having project management, task tracking, document sharing and team collaboration all in one place is a big advantage. It cuts down on switching between different tools and helps keep everything related to work organized in a single platform.
Cons
Well the mobile app is less refined and not quite as user friendly as the desktop experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Delly Simons
Marketing and Advertising, 11-50 employees
Less than a year
“Affordable collaboration with very handy spreadsheets”
Pros
One thing that makes it stand out is how many useful cloud-based tools it offers for improving productivity. After spending a few months using its spreadsheet app, my overall impression has been positive. As it's fairly simple to work with, very budget friendly and it supports real time collaboration so several people can edit and see updates at the same time. It also includes a good range of standard formulas and functions, plus chart and graph options for visualizing data. On top of that it allows importing and exporting data from outside sources and spreadsheets in formats like CSV, keeps a reliable version history, works on mobile and offers plenty of customization.
Cons
That said I did run into a few downsides with the editable spreadsheet template. Its spreadsheet capabilities are somewhat limited especially when it comes to advanced features and more complex formulas. It also relies heavily on the ClickUp platform itself to function. Another issue is file compatibility since complicated formatting, formulas and macros from external spreadsheets do not always carry over properly which can lead to data loss. It also struggles with large datasets and more demanding calculations.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Lihini Rajapaksha
Computer Software, 11-50 employees
Less than a year
“Packed with excellent project management tools”
Pros
It is fairly easy to use even though the platform looks a little complex at the start. Once you spend some time with it, everything starts to click and it becomes much easier to use. It includes just about everything needed in a project management tool.
Cons
At first glance the interface can seem complicated. It took a bit of time to understand how everything works and find my way around it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kam Ling
Staffing and Recruiting, 1-10 employees
Less than a year
“Organize work to match your goals”
Pros
Even though it's not the most popular feature, I really like the goal-setting tool. It helps me keep my daily tasks aligned with my bigger goals.
Cons
I really like how easy it is to link tasks to goals right from the goal page. However it would be even better if I could open a goal and instantly see which tasks are tied to it for the day.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Claire
Management Consulting, 1-10 employees
Less than a year
“Works well, but customer service disappoints”
Pros
This tool significantly boosts productivity and helps us in scheduling tasks within our team, surpassing other collaboration tools in usefulness.
Cons
Setting up this tool is pretty complicated, and the learning curve feels steeper than other platforms. Maybe it's because they are trying to do too much at once. Also the constant upselling can get annoying, and their customer service isn't the best. I got a quick response after filling out the contact form, but when I raised concerns about the upselling, it took days to get a proper reply.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
3
Functionality
6
Gwenael Motte
Staffing and Recruiting, 51-100 employees
Less than a year
“A versatile win for tracking projects”
Pros
I use it in two different ways such as for managing team schedules around tasks that need to be handled or assigned and for running digital projects like a CRM rollout. It performs really well in both cases. It's also one of the simplest tools in this category to get started with.
Cons
Some competing tools automatically track the time spent on a task. Here, that still has to be started manually when the task begins and stopped again when it ends.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pauline Yehn
Accounting, 11-50 employees
Less than 6 months
“Good, but it could be better”
Pros
The project management features are really impressive to me.
Cons
Well it has so many features that at times I feel a bit overwhelming.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
NANDINI PALAI
Information Technology and Services, 51-100 employees
Less than a year
“Flexible workspaces with plenty of rich features”
Pros
ClickUp does a nice job of combining flexibility with a user friendly design. It works well as a project management platform and includes a wide set of features without feeling overly complicated. I also appreciate how teams can tailor their workflow using customizable workspaces and different views which makes it adapt well to different ways of working.
Cons
There is still a bit of a learning curve especially for teams moving over from simpler tools. Because the platform offers so many features, it can take a while before users are able to take full advantage of everything available. Setting up integrations can also be more involved than expected and some users would probably prefer a more smooth configuration process.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Monica
Media Production, 1-10 employees
Less than 6 months
“A reliable task management solution”
Pros
I really like its clean design, and the availability of wide range of features makes it very easy to use.
Cons
The support they offer is not the best, but honestly, the app is simple enough that I don't really need much help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Maguiagnie Liticia Jeannette
Writing and Editing, 1-10 employees
Less than 6 months
“Useful reminders and strong teamwork features”
Pros
One thing I really liked was getting notifications as the deadlines for scheduled tasks were coming up. The collaborative side of the software is also a big plus and makes working with others much better.
Cons
The part that could be improved is the mobile experience. It does display on a phone but some features are a bit hidden and not very convenient to access.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Francesco Covino
Medical Devices, 1-10 employees
Less than 6 months
“The free plan actually helps a lot”
Pros
The free version for personal use is genuinely useful and feels necessary for staying organized.
Cons
At the moment I don't have anything to complain about. It's working very well for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Val
Computer Software, 11-50 employees
Less than a year
“Feature-rich and affordable”
Pros
ClickUp offers so many features that really make it the best solution for what I need.
Cons
I think there is definitely room for improvement when it comes to how intuitive and user-friendly it is. Also I have noticed some bugs here and there.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Tina
Consumer Electronics, 101-500 employees
Less than a year
“Offers a lot of customization options”
Pros
One thing I love about it is that the workspace creation gives me flexibility and customization options. It is something that makes it easy for me to set things up.
Cons
The availability of so many features at times gets overwhelming and takes up a lot of my time to figure out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Amy
Food & Beverages, 500+ employees
Less than a year
“For the leader in task management, click on ClickUp!”
Pros
ClickUp stands out for its user-friendly interface, significantly improving business operations with its intelligent features.
Cons
I've had no adverse experiences with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10