Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Maria Rubelline
Real Estate, 11-50 employees
More than a year
“Click up Experience
Pros
Appreciation for the capability to set deadlines and assign statuses to individual tasks.
Cons
No technical issues but managing email notifications to prevent flooding required effort.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Yassine
Design, 1-10 employees
Less than a year
“One of the best Workspaces for Teams
Pros
Delegating tasks as a team leader is simplified aided by the checklist tool for breaking down tasks. While ClickUp is a joy to work with compared to competitors the interface could benefit from some improvements.
Cons
While it used to be slower the browser version doesn't auto-update requiring manual refreshing. Multiple tabs open makes this inconvenient. Some tools are hard to understand necessitating significant learning time. Simplifying the interface is preferred over aesthetic improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Artsiom
Marketing and Advertising, 51-100 employees
Less than a year
“Simple but only for agencies and small teams
Pros
Recognizing ClickUp as a great product but expressing uncertainty about its suitability for enterprises.
Cons
Not suitable for significant sales activities.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Martin
Marketing and Advertising, 1-10 employees
Less than a year
“Literally an all in one tool
Pros
The tool's flexibility and the automated functions complementing various features are praised especially from the perspective of a business owner.
Cons
Occasionally the home screen and desktop app can be buggy and slow with concerns about excessive flexibility.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Zahra
Marketing and Advertising, 51-100 employees
Less than 6 months
“Excellent organizational tool
Pros
The prioritization feature is commended for aiding organization and task management throughout the workday.
Cons
No positive aspects noted about ClickUp.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Melissa
Health, Wellness and Fitness, 1-10 employees
More than a year
“My dashboard for everything in my business
Pros
Highlighting the ease of creating and scheduling tasks along with effective project tracking using various options/views for lists.
Cons
Learning the platform's functionality takes time and the overwhelming feeling comes from trying to grasp everything simultaneously.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Rushti
Design, 1-10 employees
Less than 6 months
“Very Easy to Use and many All Projects
Pros
Emphasizing the software's ease of use for managing multiple projects and tasks as well as tracking employees. Positive remarks about the amazing UI design.
Cons
The Time Tracker feature is appreciated for task management.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Edward Oware
Consumer Electronics, 1-10 employees
Less than 6 months
“Task management made easy!
Pros
Acknowledging the team's improved ability to assign and track tasks related to product development.
Cons
The interface may appear cluttered and confusing for newcomers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jagriti
Banking, 500+ employees
More than a year
“Clickup
Pros
Expressing overall satisfaction with ClickUp noting its helpfulness in office work by providing detailed insights that might be challenging to observe otherwise.
Cons
The user has not used the sales option making it uncertain.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mary Anne
Marketing and Advertising, 1-10 employees
More than a year
“Click Up is Team Leader's Power Tool!
Pros
As a Team Leader the review highlights the importance of monitoring work efficiently. ClickUp's features and user-friendly interface make it easy to track the team's progress individual performance and identify strengths and weaknesses.
Cons
Dislike the occasional error when filling out forms in ClickUp.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Suzannah
Hospital & Health Care, 1-10 employees
More than a year
“Great Product that allows my whole team to keep track of project progress!
Pros
Praising the collaborative nature of ClickUp facilitating team coordination even across different time zones and work schedules.
Cons
ClickUp can be confusing particularly locating attached files to tasks. However the team quickly learned and adapted.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Mohamed
Internet, 1-10 employees
Less than a year
“Can be improved
Pros
Commending the good layout and well-built interface of ClickUp.
Cons
Certain parts of the UX especially with multiple tasks need optimization.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
3
Functionality
4
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“ClickUp helped us to improve collaborators recruitment
Pros
Describing ClickUp as an intuitive and easy-to-use software for managing tasks.
Cons
The mobile app experience with iOS could be improved.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Anonymous
Not Specified, 1-10 employees
More than a year
“Great for large text blocks
Pros
Appreciating ClickUp for accommodating large blocks of text without the constraints of a spreadsheet cell. The customization options for the home dashboard are lauded allowing tailored tracking of specific project phases or urgent tasks.
Cons
Some aspects of ClickUp are unnecessarily confusing particularly in setting up databases and views. Experimenting with the software is encouraged despite challenges.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Jennifer
Alternative Medicine, 1-10 employees
More than a year
“ClickUp Review
Pros
Noting the ease of explaining roles and positions to other project members.
Cons
Overdue notices persist for rescheduled projects.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Mohamed
Consumer Services, 500+ employees
Less than a year
“Good apps with high privcy for information and manage works .but some proplems to habit using it
Pros
Recognizing ClickUp's capability to systemize information protection and generate detailed reports resulting in time savings for project and transaction management.
Cons
Appreciation for the high privacy level and organization of tasks.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
6
Melissa
Wireless, 101-500 employees
Less than 6 months
“Click up
Pros
Expressing satisfaction with ClickUp's usability after becoming accustomed to it. Noting the integration with Google Calendar color-coding and various layout options as positive features.
Cons
While somewhat intuitive some parts were challenging to learn due to the software's wide adaptability. The abundance of features makes applying lessons from tutorials difficult.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
6
Amanda
Consumer Services, 1-10 employees
Less than 6 months
“Terrific
Pros
Describing ClickUp as an easy productivity tracking tool.
Cons
No identified issues with the product; further updates will be provided after more extended use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Angel
Information Technology and Services, 11-50 employees
Less than a year
“I quite like using Clickup
Pros
Describing ClickUp as a lifesaving tool for organizations and individuals improving communication and organization. Highlighting its free nature.
Cons
No negative comments or disadvantages noted; regarded as an excellent work management tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ivy Rose
Computer Networking, 1-10 employees
More than a year
“A software for a lifetime
Pros
Appreciating ClickUp for providing all necessary features for daily tasks and effective collaboration within the team particularly in task management.
Cons
Desiring more theme features for display customization such as varied views or colors to enhance software usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8