Total 1755 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CB

CHARLES BOAMPONG

Computer Software, 11-50 employees

More than a year

5.0
December 2023

A Powerful Project and Task Management Software for all Businesses

Pros

Its versatility extends to accommodating various project management methodologies, making it suitable for all industries, including ours.

Cons

Learning the extensive features and customization may pose a learning curve for new users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anne

Accounting, 1-10 employees

Less than a year

5.0
December 2023

Cumbersome to setup

Pros

The flow was easily comprehensible from a visual standpoint.

Cons

Setting up ClickUp from scratch is perceived as too much work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Athra

Automotive, 11-50 employees

More than a year

5.0
December 2023

The best application to improve productivity

Pros

The ability to assign tasks to teams, create groups, and set task urgency, coupled with vibrant colors, enhances the overall user experience.

Cons

Navigation through different tabs can be confusing at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Pricila

Public Relations and Communications, 1-10 employees

More than a year

5.0
December 2023

Best CRM in the market

Pros

Notable for its ease of use, the capability to manage multiple projects separately, communicate with the team, and provide guest access for clients.

Cons

More cloud capacity is desired, although integrations compensate to some extent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

MikeToon

Design, 1-10 employees

More than a year

5.0
December 2023

After a few years, it's worth it!

Pros

The timeline-based management of tasks is a major advantage.

Cons

Lack of some automation and relevant integrations is noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joel

E-Learning, 1-10 employees

More than a year

5.0
December 2023

Great Team management software!

Pros

Remarkably easy, quick to grasp, and extremely versatile, with an intuitive interface and look-and-feel. Overall, a highly commendable product.

Cons

The abundance of advanced features may overwhelm users, especially when using different workspaces.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Leah

Education Management, 11-50 employees

More than a year

5.0
December 2023

Useful for Productivity

Pros

ClickUp is user-friendly, fostering collaboration and efficient task/project completion.

Cons

Mass date changes for tasks and better customization and dashboards are suggested.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2023

A comprehensive project management solution

Pros

Customizing workspaces, tasks, and dashboards creates a personalized work environment. Real-time editing, comments, mentions, and extensive integrations enhance collaboration within teams.

Cons

Due to its extensive set of features and customization choices, there might be a learning curve for new users to fully understand the platform's capabilities. For smaller or less complex projects, the multitude of features could potentially be overwhelming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alwanga

Publishing, 11-50 employees

More than a year

5.0
December 2023

Feel the click and enjoy possibilities of good working projects with ClickUp.

Pros

ClickUp optimizes project management, offering control from planning and dividing tasks to tracking progress. The interactive dashboard and accurate project reports keep the team well-informed, while discussions facilitate effective collaboration.

Cons

ClickUp has consistently met needs and provided a positive experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Aayush

Entertainment, 11-50 employees

Less than a year

5.0
December 2023

Best Workflow management tool

Pros

An easy-to-use tool for tracking workflow, team planning, and task scheduling.

Cons

Task progress and time tracking can be slightly annoying, but overall satisfaction is maintained.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

ML

Moses Lookman

Information Technology and Services, 11-50 employees

More than a year

5.0
December 2023

The only task management tool you'll ever need

Pros

ClickUp's intuitive and clean user interface, with various views like Kanban boards and Gantt charts, allows for easy organization and task management. Customization options further tailor the interface to individual needs.

Cons

ClickUp has some areas that could use improvement. One aspect is the search function, which is not always as intuitive as it could be, requiring some trial and error to locate specific items. Another area for enhancement is the mobile app, which, while functional, lacks the same user-friendly experience as the web version. Additionally, the reporting features could benefit from being more robust.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

N

Nishal

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2023

Alternative for JIRA

Pros

A cost-effective alternative to JIRA, suitable even for solo users without straining the budget.

Cons

ClickUp lacks advanced user permissions like JIRA but is deemed worthwhile for the price.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

MAM

M A MALAK

Executive Office, 101-500 employees

More than a year

5.0
December 2023

Click Up: Appropriate For Small Business

Pros

Best for easy use, featuring powerful and updated user-friendly features, impactful integration, and an affordable paid version.

Cons

It may be slightly complex for new users and pose challenges in teamwork.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Rui

Retail, 500+ employees

Less than 6 months

5.0
December 2023

Very good tracker and organizer of tasks

Pros

Key highlights include customization, all-in-one solution, and a user-friendly interface.

Cons

Pain points include limited offline functionality, a steep learning curve, and occasional performance issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

H

Hermann

International Trade and Development, 1-10 employees

5.0
December 2023

Excellent Performance

Pros

ClickUp is highly efficient, providing excellent performance. With this software, my clients benefit from effective task management.

Cons

No issues have been encountered with the software at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
December 2023

An All-In-One Productivity Hub

Pros

ClickUp's Unified Workspace is comprehensive, offering a solution for tasks, documents, and communication. Rich customization options and integrations enhance adaptability for seamless collaboration.

Cons

The learning curve and feature abundance may overwhelm new users, affecting cost-effectiveness.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Armando

Construction, 51-100 employees

Less than a year

5.0
December 2023

Great Task/Project Management Software

Pros

ClickUp stands out among other task/project management software, consolidating features from Trello, Asana, and Monday. It offers an enjoyable working experience.

Cons

ClickUp can be buggy, but a new version is expected to address these issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Hector

Staffing and Recruiting, 51-100 employees

Less than a year

5.0
December 2023

ClickUp is Great!

Pros

Ideal for project management from start to finish, ClickUp includes whiteboards for brainstorming with the team.

Cons

Smooth experiences have been reported without any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samuel

Information Technology and Services, 500+ employees

Less than a year

5.0
December 2023

The Grand Mind blogging Project management Tool.

Pros

Easy project planning and progress tracking, with the ability to create reports and maintain data security through an easy-to-use interface.

Cons

A positive relationship has been established with the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

BAS

Byron Amilcar Sazo

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
November 2023

Project planning really delivers excellent results

Pros

It's a very helpful application that lets us hold virtual meetings and supports our daily work really well. It's especially useful for project planning and for organizing and managing ideas in a much better way. On top of that it's accessible, simple to get into and very user friendly overall.

Cons

Well I wouldn't really call this a disadvantage but it would be better if the search tools were a bit more specific when looking for the requirements we need so tasks could be found faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10