Total 2467 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

28%

3

Stars

5%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MB
Meliksah Birgul

Sports, 11-50 employees

Free Trial

4.0

“Task updates are genuinely very helpful”

Pros

Keeping track of tasks in this app has been pretty easy and I get updates on progress right away which is really useful.

Cons

A few pages and what they're supposed to do weren't completely clear to me. At times the layout feels a bit confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

FDM
Francesco Di Mare

Computer Software, 11-50 employees

Less than a year

4.0

“Handles sales tasks quickly and efficiently”

Pros

Task creation is very quick and managing them is easy especially when making bulk changes. It works really well for sales and commercial teams on the management side.

Cons

Searches can be slow and activity updates also take time to refresh. It feels less suitable for software development, while being much better aligned with commercial use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

YA
Yamini AN

Education Management, 11-50 employees

Less than 6 months

4.0

“Collaboration and records live in one place”

Pros

Working with a remote team feels really convenient in ClickUp. It makes collaboration simple, updates are quick to handle and having all the records in one place is very helpful.

Cons

At times editing information can be a bit tricky and navigating around with the mouse doesn't always feel very comfortable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

KT
Karan T

Design, 1-10 employees

Less than a year

4.0

“A flexible all in one workspace solution”

Pros

One thing I really like about it is how much it packs into one platform. It covers a wide range of needs you'd expect from a project management tool and the customization options are a big plus. It's also fairly simple to work with. I wouldn't call it the most user friendly tool out there but it still feels easier to use than several other platforms I have tried.

Cons

Because it can do so much, it can also feel a bit overwhelming. Even after using it for around five months, I still had the sense that I wasn't taking full advantage of everything it offers. I have also run into some lag at times although I am not completely sure whether that's due to the software itself or my MacBook Air M1 while running design applications.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

MB
Magdalena Budek

Architecture & Planning, 11-50 employees

Less than a year

4.0

“Useful task organization with helpful notes”

Pros

The functionality is amazing and the simplicity makes it pleasant to use. It's really helpful for organizing work, splitting tasks across the team and I also rely on it for taking quick notes.

Cons

One thing I'd still like to see is an option to choose my native language.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

SR
Speranza Rodriguez

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Email tracking workflow has improved significantly”

Pros

Being able to connect my email and send messages from the same history is really useful. It gives me a much clearer record of everything that has been shared with the client and that saves a lot of time.

Cons

The thing that's missing is being able to see my client's reply inside the same tool. I can view the history of the emails I have sent but not their response so I still have to open my email app to check it. Also, when entering a contact's country code, the system doesn't recognize it automatically so you have to delete the code and manually choose the country flag.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ES
Emanuel Soares

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Daily organization helps me quite a lot”

Pros

The ability to keep my day to day organized, both in work tasks and personal ones, makes a big difference.

Cons

Its time tracking feature sometimes fails when I have more than one window open. Like it does not start or stop correctly in any of them and ends up continuing to count for too long.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

NM
Nicole Martin

Philanthropy, 11-50 employees

Less than a year

5.0

“Collaboration tools and dashboards really shine”

Pros

Working together on individual tasks is where this platform really shines and the dashboard builder is especially valuable. It makes it possible to group similar tasks and get high-level summaries across folders which helps a lot with tracking work and staying aligned.

Cons

I noticed that its usefulness really depends on how much effort you put into setting it up. Creating a structure that fits certain roles can be challenging and in the nonprofit world, where people are already stretched thin, there often isn't enough internal capacity to build a system that works well across every team and department.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

HJ
Helena Jezkova

Telecommunications, 11-50 employees

Less than a year

5.0

“Highly customizable and very user friendly”

Pros

The platform is easy to use, has a clean and appealing design and offers plenty of customization options.

Cons

At times locating a specific feature can be a bit difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T
Tomas

Computer Software, 11-50 employees

5.0

“Worse than competitors”

Pros

Setup was not very challenging, but it lags behind some competitors.

Cons

UI/UX improvements are suggested, along with the need for additional features to compete with rivals.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Adam

Design, 1-10 employees

More than a year

5.0

“We love using ClickUp for ALL of our company tasks”

Pros

Easy for everyone in our organization to use, providing a clear status of all tasks.

Cons

Inconvenience is expressed regarding pop-up ads even with a paid subscription.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
armel

Animation, 101-500 employees

More than a year

5.0

“manager”

Pros

Excellent for remote collaboration, allowing interaction with collaborators worldwide while maintaining control over their work.

Cons

ClickUp is acknowledged as a tool with numerous options, making it complicated at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D
David

Computer Software, 11-50 employees

More than a year

5.0

“One size fits all until it doesn't”

Pros

Although I wanted to like and use ClickUp for CRM, customer service, and project management, it somewhat meets these needs with a slick interface and numerous integrations.

Cons

Custom-built tools may outshine ClickUp for specific purposes, likened to using a Swiss army knife for fine dining.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M
Muthoni

Mental Health Care, 1-10 employees

More than a year

5.0

“Elevate your workspace with Clickup”

Pros

ClickUp replaces multiple apps with a user-friendly interface. It offers efficient task, workstream, and appointment management, along with extensive customization options. Collaboration is smooth, and real-time reporting is beneficial for managing time and resources effectively.

Cons

Overall, ClickUp is loved for each aspect.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Allen

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Great for project and task management”

Pros

Intuitive and easy to use, providing multiple project views and creative features like whiteboards, docs, and mind maps.

Cons

Satisfaction is expressed, with ClickUp meeting project needs and providing useful templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lorenzo

Automotive, 11-50 employees

Less than 6 months

5.0

“I love how it works”

Pros

Awesome and highly recommended, with repeated recommendations and love for its use.

Cons

While initially difficult to understand, overall love is expressed for ClickUp.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L
lafia

Computer Software, 1-10 employees

5.0

“CickUP, gestionnaire de tache flexible”

Pros

ClickUp offers a complete range of project, task, and document management tools, with customizable interfaces and tables.

Cons

Pricing plans may be relatively high compared to similar tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K
Kelly

Computer Software, 500+ employees

More than a year

5.0

“Our project management has improved a lot with ClickUp”

Pros

Team members appreciate the simplicity of setting up ClickUp, with customizable layouts and fields for presenting data in various ways.

Cons

Keeping up with new releases can be challenging, but they are generally considered worthwhile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SZ
Samara Zuri

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“Have an overview of all work engagements plus curb collaboration friction”

Pros

ClickUp's splendidly designed UI makes it easy to set up and utilize all features. It offers a bird's eye view of tasks, efficient project division, and hassle-free collaboration. Real-time reporting aids in tracking project progress.

Cons

With 28/7 technical support and abundant online information, drawbacks are minimized.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R
richard

Information Services, 11-50 employees

Less than a year

5.0

“Clickup is very useful for poject management”

Pros

Easy project management with a long history of using ClickUp.

Cons

An annoyance is reported regarding pop-up ads despite a subscription.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9