Total 966 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Arnauv
Information Technology and Services, 1-10 employees
Less than 6 months
“Great app for project management and team coordination
Pros
It's relatively user-friendly and packed with features. There's plenty of information available on how to utilize it effectively. The free plan also offers a lot, and the mobile app works well.
Cons
I wasn't fond of the fact that it took my employees some time to adapt to this app. It took them nearly a week, and that was quite frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Desiree
Real Estate, 1-10 employees
Less than a year
“ClickUp Review
Pros
What I love about ClickUp is its ease of use. It has been a great addition to our team.
Cons
I have no complaints about this software. It's a fantastic app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marianela
Chemicals, 51-100 employees
More than a year
“ClickUp seen as a productivity platform for any business or freelance job.
Pros
One of ClickUp's most appealing features is its availability across different platforms, including desktop, smartphones, and even voice assistants. This allows for effective process management, task assignment, and time management within the company.
Cons
In my opinion, ClickUp is an excellent tool for monitoring activities. It offers a fresh and user-friendly environment, although it may not be ideal for followers of cascading methodologies in interactive projects. However, with the future trending towards agility, ClickUp is on the right path.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunjida
Media Production, 51-100 employees
More than a year
“ClickUp is one of the best and easy project management tools ever I use.
Pros
Our team loves ClickUp. It's an exceptional tool for project management and team collaboration. Its extensive features are incredibly easy to use, even for non-tech-savvy individuals. ClickUp consistently listens to customer feedback and updates the platform to meet our needs.
Cons
For someone less tech-savvy, the abundance of features can be daunting. Personally, I didn't encounter any major issues with ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harriet
Information Services, 11-50 employees
Less than 6 months
“Great software, Great Customer Service, Great Help Guides
Pros
Setting up systems can be time-consuming and involve sifting through help articles, but ClickUp excels in this aspect. They provide excellent support on their website and YouTube channel, ensuring a smooth onboarding experience.
Cons
I would appreciate more examples of how to use ClickUp in my personal day-to-day life, not just in a work environment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jose
Oil & Energy, 500+ employees
More than a year
“Good tool for task management
Pros
ClickUp offers a sleek design, powerful features, and serves as a fantastic app for managing tasks.
Cons
It's a decent and comprehensive tool, with no changes needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cecily
Publishing, 1-10 employees
More than a year
“Great for organisation
Pros
Having all my projects in one place and being able to check details like fees and deadlines, as well as ticking off tasks one by one, is incredibly convenient.
Cons
There are additional features that I don't use, but they aren't really a downside.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Daniel
Program Development, 1-10 employees
Less than a year
“The best task and project management app in the world
Pros
As the creator of the Blazar Excellence Scale, I compared CLICK UP with other task, project, and company management applications, specifically focusing on task hierarchy. CLICK UP emerged as the winner, boasting the ability to view and filter tasks simultaneously across various projects. It aligns perfectly with our KOLEJNO H system, which emphasizes the ideal hierarchy for completing tasks in the right order. Other leading applications lacked this level of hierarchy customization, which considers over 90 parameters. You can explore our H-sequence system here: [link].
Cons
The software lacks certain features: 1. Polish language support, which causes delays due to translations, etc. This needs to be addressed promptly! 2. The mobile application requires a lengthy process to access the checklist. You have to enter the task, then go to the TODO button, and finally switch to the CHECKLIST to select options. It would be more efficient to have a checklist button on the task screen or an expanded checklist view for quicker access. 3. My favorite FAVORITES tabs disappear every time I delete the browser cache, and I'm unsure why. I use CLICKUP on the CHROME browser. 4. Lack of full integration with EXCEL, specifically the ability to add percentages of completed tasks from the GOALS option to a specific field in an Excel file. Also, after completing a task, entering a letter in the previously marked Excel field. 5. Insufficient integration with WOOCOMMERCE. We want Tickets to be sent as tasks to CLICK UP so that we can respond to clients via CLICKUP.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jay
Education Management, 51-100 employees
More than a year
“Clickup Gets the Job Done
Pros
The software is feature-rich, allowing for time-saving task automation. It enables efficient time tracking and workload management, ensuring employees aren't overwhelmed. The variety of views offered aid in better project understanding.
Cons
I believe the document features could use significant improvements. It feels far behind Notion in that aspect.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Bonile
Education Management, 11-50 employees
Less than 6 months
“Absolutely Fantastic Software!
Pros
ClickUp was absolutely perfect for my requirements.
Cons
Absolutely nothing! I'm genuinely satisfied and impressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Asraful
Computer Networking, 1-10 employees
Less than 6 months
“Project management software
Pros
ClickUp is extremely user-friendly and provides a wealth of downloadable video tutorials. Its powerful features, along with the option to invite friends for free, make it an excellent choice.
Cons
The home page, which only shows today, tomorrow, and past due tasks, could use improvement. It would be wonderful to have a view of the week's tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vadasz
Information Technology and Services, 11-50 employees
“Easy to start
Pros
I'm really fond of ClickUp because it's incredibly user-friendly. Creating a workspace takes just a few minutes, and inviting people to join is a breeze. Once they're on board, they can immediately start working on tasks. I also appreciate the flexibility of creating different views within the workspace, allowing me to see task assignments and upcoming deadlines.
Cons
I was initially eager to try ClickUp, but I encountered some issues. Switching between projects proved challenging, and integrating it with Bitbucket didn't work as expected. I ended up reverting to my previous tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Slawek
Publishing, 101-500 employees
More than a year
“Really recomended
Pros
It's user-friendly, provides good value for the price, and allows inviting numerous guests, making it convenient to share with external resources when needed.
Cons
Occasionally, there are lags, and the software doesn't run smoothly. However, apart from that, I can't identify any other disadvantages of the software and strongly recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Prithvi
Retail, 500+ employees
More than a year
“Great team management tool
Pros
With ClickUp, we can create project boards and begin adding activities. It allows us to create realistic schedules where all team members can contribute by adding tasks, dates, dependencies, and notes. ClickUp offers various perspectives for managingtask scheduling, and each participant can update tasks and keep others informed. The automation capabilities in ClickUp automatically adjust due dates based on project status and previous actions. I particularly enjoy the reports and Dashboard, as they provide valuable insights into project progress and any potential issues.
Cons
While there's nothing I dislike, ClickUp occasionally takes a while to load. Moreover, I would appreciate more customization options, including font type and color. Lastly, I wish there was a more intuitive method for filtering tasks and projects, as the current system feels somewhat cumbersome and not particularly user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Ken
Food & Beverages, 11-50 employees
Less than a year
“Great addition to our team
Pros
Viewing project timelines in ClickUp is a breeze. It enables me to communicate with clients and provide regular progress updates.
Cons
There's hardly anything to dislike! Like any software, there's a slight learning curve. Some of my team members had never used project management software before, so it took them a while to grasp it. However, with numerous learning resources available, it wasn't overly difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim
Information Technology and Services, 11-50 employees
More than a year
“ClickUp Review
Pros
I discovered ClickUp while looking for an alternative to Notion, which I couldn't warm up to. ClickUp's integration with Google Calendar, including a bi-directional sync, surpasses Notion's functionality. I found ClickUp to be a suitable replacement for the remaining features I needed.
Cons
In the free version, the excessive number of ads limits its usability. Other than that, everything else is very good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Evan
Music, 11-50 employees
More than a year
“ClickUp is very customizable. Ability to achieve whatever task-management goals you have.
Pros
ClickUp offers numerous features that developers will appreciate. Writing Markdown in task descriptions is effortless, and code blocks are readily available. The level of customization ClickUp provides is impressive.
Cons
ClickUp is fast, but not always fast enough for quickly jotting down notes. If I need to write a note about a task, I prefer using a text editor and later transferring it to ClickUp. Additionally, navigating through multiple ClickUp folders to find a task can be frustratingly slow, although I acknowledge that this is a common issue with similar products.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
William
E-Learning, 1-10 employees
More than a year
“Clickup helps you save time every day
Pros
I find the software to be intuitive and effective in managing tasks across multiple projects. It serves as a great portal for overall management and comes at an affordable price.
Cons
Mastering ClickUp's full potential can be challenging at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Keith
Computer Software, 500+ employees
More than a year
“not that great
Pros
The time tracking feature helps both my managers and employees understand the actual time required for tasks, including research and editing. Being honest and understanding leads to more accurate timelines.
Cons
Although it's highly flexible, it didn't adhere to agile or other methodologies, which made the administrator features somewhat bothersome.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
1
Functionality
3
Sue
E-Learning, 1-10 employees
Less than 6 months
“Started using it as a collaboration tool
Pros
ClickUp has become an invaluable tool for communication as I develop an eCourse with a doctor.
Cons
There is a learning curve, and it's not particularly easy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8