Meliksah Birgul
Sports, 11-50 employees
Free Trial
“Task updates are genuinely very helpful”
Pros
Keeping track of tasks in this app has been pretty easy and I get updates on progress right away which is really useful.
Cons
A few pages and what they're supposed to do weren't completely clear to me. At times the layout feels a bit confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Francesco Di Mare
Computer Software, 11-50 employees
Less than a year
“Handles sales tasks quickly and efficiently”
Pros
Task creation is very quick and managing them is easy especially when making bulk changes. It works really well for sales and commercial teams on the management side.
Cons
Searches can be slow and activity updates also take time to refresh. It feels less suitable for software development, while being much better aligned with commercial use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Yamini AN
Education Management, 11-50 employees
Less than 6 months
“Collaboration and records live in one place”
Pros
Working with a remote team feels really convenient in ClickUp. It makes collaboration simple, updates are quick to handle and having all the records in one place is very helpful.
Cons
At times editing information can be a bit tricky and navigating around with the mouse doesn't always feel very comfortable.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Karan T
Design, 1-10 employees
Less than a year
“A flexible all in one workspace solution”
Pros
One thing I really like about it is how much it packs into one platform. It covers a wide range of needs you'd expect from a project management tool and the customization options are a big plus. It's also fairly simple to work with. I wouldn't call it the most user friendly tool out there but it still feels easier to use than several other platforms I have tried.
Cons
Because it can do so much, it can also feel a bit overwhelming. Even after using it for around five months, I still had the sense that I wasn't taking full advantage of everything it offers. I have also run into some lag at times although I am not completely sure whether that's due to the software itself or my MacBook Air M1 while running design applications.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Magdalena Budek
Architecture & Planning, 11-50 employees
Less than a year
“Useful task organization with helpful notes”
Pros
The functionality is amazing and the simplicity makes it pleasant to use. It's really helpful for organizing work, splitting tasks across the team and I also rely on it for taking quick notes.
Cons
One thing I'd still like to see is an option to choose my native language.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Speranza Rodriguez
Marketing and Advertising, 11-50 employees
More than a year
“Email tracking workflow has improved significantly”
Pros
Being able to connect my email and send messages from the same history is really useful. It gives me a much clearer record of everything that has been shared with the client and that saves a lot of time.
Cons
The thing that's missing is being able to see my client's reply inside the same tool. I can view the history of the emails I have sent but not their response so I still have to open my email app to check it. Also, when entering a contact's country code, the system doesn't recognize it automatically so you have to delete the code and manually choose the country flag.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Emanuel Soares
Marketing and Advertising, 1-10 employees
Less than a year
“Daily organization helps me quite a lot”
Pros
The ability to keep my day to day organized, both in work tasks and personal ones, makes a big difference.
Cons
Its time tracking feature sometimes fails when I have more than one window open. Like it does not start or stop correctly in any of them and ends up continuing to count for too long.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Nicole Martin
Philanthropy, 11-50 employees
Less than a year
“Collaboration tools and dashboards really shine”
Pros
Working together on individual tasks is where this platform really shines and the dashboard builder is especially valuable. It makes it possible to group similar tasks and get high-level summaries across folders which helps a lot with tracking work and staying aligned.
Cons
I noticed that its usefulness really depends on how much effort you put into setting it up. Creating a structure that fits certain roles can be challenging and in the nonprofit world, where people are already stretched thin, there often isn't enough internal capacity to build a system that works well across every team and department.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Helena Jezkova
Telecommunications, 11-50 employees
Less than a year
“Highly customizable and very user friendly”
Pros
The platform is easy to use, has a clean and appealing design and offers plenty of customization options.
Cons
At times locating a specific feature can be a bit difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Tomas
Computer Software, 11-50 employees
“Worse than competitors”
Pros
Setup was not very challenging, but it lags behind some competitors.
Cons
UI/UX improvements are suggested, along with the need for additional features to compete with rivals.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Adam
Design, 1-10 employees
More than a year
“We love using ClickUp for ALL of our company tasks”
Pros
Easy for everyone in our organization to use, providing a clear status of all tasks.
Cons
Inconvenience is expressed regarding pop-up ads even with a paid subscription.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
armel
Animation, 101-500 employees
More than a year
“manager”
Pros
Excellent for remote collaboration, allowing interaction with collaborators worldwide while maintaining control over their work.
Cons
ClickUp is acknowledged as a tool with numerous options, making it complicated at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
David
Computer Software, 11-50 employees
More than a year
“One size fits all until it doesn't”
Pros
Although I wanted to like and use ClickUp for CRM, customer service, and project management, it somewhat meets these needs with a slick interface and numerous integrations.
Cons
Custom-built tools may outshine ClickUp for specific purposes, likened to using a Swiss army knife for fine dining.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Muthoni
Mental Health Care, 1-10 employees
More than a year
“Elevate your workspace with Clickup”
Pros
ClickUp replaces multiple apps with a user-friendly interface. It offers efficient task, workstream, and appointment management, along with extensive customization options. Collaboration is smooth, and real-time reporting is beneficial for managing time and resources effectively.
Cons
Overall, ClickUp is loved for each aspect.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Allen
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great for project and task management”
Pros
Intuitive and easy to use, providing multiple project views and creative features like whiteboards, docs, and mind maps.
Cons
Satisfaction is expressed, with ClickUp meeting project needs and providing useful templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lorenzo
Automotive, 11-50 employees
Less than 6 months
“I love how it works”
Pros
Awesome and highly recommended, with repeated recommendations and love for its use.
Cons
While initially difficult to understand, overall love is expressed for ClickUp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
lafia
Computer Software, 1-10 employees
“CickUP, gestionnaire de tache flexible”
Pros
ClickUp offers a complete range of project, task, and document management tools, with customizable interfaces and tables.
Cons
Pricing plans may be relatively high compared to similar tools.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kelly
Computer Software, 500+ employees
More than a year
“Our project management has improved a lot with ClickUp”
Pros
Team members appreciate the simplicity of setting up ClickUp, with customizable layouts and fields for presenting data in various ways.
Cons
Keeping up with new releases can be challenging, but they are generally considered worthwhile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Samara Zuri
Non-Profit Organization Management, 11-50 employees
More than a year
“Have an overview of all work engagements plus curb collaboration friction”
Pros
ClickUp's splendidly designed UI makes it easy to set up and utilize all features. It offers a bird's eye view of tasks, efficient project division, and hassle-free collaboration. Real-time reporting aids in tracking project progress.
Cons
With 28/7 technical support and abundant online information, drawbacks are minimized.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
richard
Information Services, 11-50 employees
Less than a year
“Clickup is very useful for poject management”
Pros
Easy project management with a long history of using ClickUp.
Cons
An annoyance is reported regarding pop-up ads despite a subscription.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9